Attach 1 PWS Lease Washers Dryers Rev May 2024.pdf

PERFORMANCE WORK STATEMENT

May 2024

Lease and Maintenance of Washers and Dryers Tinker AFB, Oklahoma

1. DESCRIPTION OF SERVICES. The Contractor shall provide all labor, tools, parts, materials, equipment, personal protective equipment (PPE), transportation, and incidentals required to perform tasks specified in this contract at Tinker Air Force Base, Oklahoma. The contractor shall perform to the standards in the contract as well as all local, state and federal laws and regulations. The contractor shall provide the Contracting Officer (CO) with a designated point of contact and phone number to enable the Government to make continuous contact during regular work hours.

1.2. PERFORMANCE OBJECTIVE. The purpose of this service is the lease and maintenance of 89 single top load electric washers, 81 single electric dryers, 10 stackable electric dryers and 0 stackable washer/electric dryers (IAW The Tinker AFB Facility Standard all energy consuming devices shall adhere to FAR 23.203, Energy Efficient products. Information is available via the Internet about for ENERGY STAR ® at http://www.energystar.gov/) located in unaccompanied housing and temporary lodging facilities on Tinker Air Force Base. (Technical Exhibit A).

1.3. CONTRACTOR FURNISHED ITEMS

1.3.1. Commercial Washers. Washers shall be commercial type, top loading with a minimum of sixteen (16) lb load capacity. Stackable Washers shall be front loading machines in dormitories requiring stackable washer/dryer combinations. Washers shall be high efficiency standard to provide more water and energy savings. The washers shall be equipped with a minimum of adjustable water levels for small to extra large loads, an automatic timer or with a manually adjustable timer, three (3) wash cycles, and a three (3) position water temperature control (hot, warm, and cold). Washers shall also be equipped with a safety feature that will stop the flow of water, the agitator and the spin action whenever the lid is open. Washers shall have standard hot and cold water connections and be capable of operating on 120-volt, 20 amp circuit without overloading the electrical circuit under normal operation. Contractor shall furnish same type of washer whenever new equipment is required or when repairs to a machine(s) becomes uneconomical.

1.3.2. Electric Dryers. All dryers shall be commercial type, heavy duty and shall operate on a 208 volt 30 amps as indicated in Technical Exhibit A. The dryers shall have a minimum of three

(3) cycles; normal, permanent press, and delicate. Dryers shall be equipped with a timer for selection of drying time. The dryers shall also be equipped with a safety switch to stop operation whenever the door is opened. Dryers shall be thermostatically controlled in the permanent press or wash and wear cycles so as not to exceed 150 degrees F within the tumbler chamber at any time during the drying cycle. NOTE: The dryers for the following building numbers shall be stackable dryers and shall fit within the space of the laundry room of each building: Building http://www.energystar.gov/

5930 width 14 feet 1 7/8 inches, height 6 feet 2 11/16 inches and Building 5931 width 13 feet 11 ¼ inches, height 6 ft 2 ¼ inches.

1.3.3. Venting. For transition venting from the dryer to the wall, floor or ceiling, the contractor shall use flexible ducting made of flexible aluminum or resilient foil type material with manifold depending on the distance and dryer arrangements. Vent tubing shall be installed by fitting the flexible dryer vent hose completely around and over the existing four (4) inch facility vent tube and shall cover the end of the building vent tube no less than two (2) inches from the end.

1.3.3.1. The contractor shall provide original new manufactured flexible aluminum ducting which shall be a minimum of one full length (typically measuring four (4) to five (5) feet in length) and a minimum of four (4) inches in diameter, or shall comply to the manufacturer’s installation instructions.

1.3.3.2. Any required turns in the exhaust system shall be made with rigid elbows. The contractor shall ensure that duct joints be made air and moisture tight by wrapping the overlapped joints with duct tape. Screws or other fasteners that extend into the duct will not be allowed.

1.3.3.3. Contractor shall limit sags and kinks when dryer is in its final installed position.

1.3.3.4. Vent hose ducting shall be securely clamped to the existing four (4) inch building tube or manifold depending of the facility dryer arrangements. Duct hose shall remain tightly clamped at all times with metal strapping from the dryer to the exit point.

1.3.3.5. All dryer ducting shall be vented to the outdoors. Duct hose shall be positioned as straight as possible in order to allow appropriate ventilation for exhaust to exit outside.

1.3.3.6. Contractor shall not exceed the maximum stretched length of twenty-five (25) feet for a clothes dryer exhaust duct per individual dryer.

1.3.3.7. CONTRACTOR SHALL NEVER USE PLASTIC OR OTHER COMBUSTIBLE

DUCTWORK.

1.3.4. The Contractor shall match dryer connecting hardware with the existing outlets as the machines are installed. The Contractor shall connect dryers in accordance with the National Electric Code (NEC). The confirmation of receptacle type, voltage, location and any other information needed by the Contractor to facilitate equipment (washers and dryers) installation is the sole responsibility of the Contractor. (Information provided by the Government if needed.)

1.3.5. The contractor shall verify in writing to the CO that all washers and dryers shall be new and unused and free of dents, scratches and rust for first time installation. Thereafter, the contractor may provide new or reconditioned appliances. All machines furnished and installed under this contract shall have been manufactured after 2019 and be without mechanical or other defects which would adversely affect operations of the machines. All washers and dryers shall be of the same manufacturer with manually operated timers that can be controlled by the user.

1.3.6. Each machine shall be identified by a number or number and letter prominently displayed on the front of the machine.

1.4. MACHINE INSTALLATION, RELOCATION AND REMOVAL

1.4.1. The Contractor shall provide all materials and labor as required, to include furnishing any necessary adapters and hoses, to install all washers and dryers to existing electrical outlets, drains and vents in accordance with the manufacturer’s specifications. The Contractor shall provide and post complete operating instructions in each laundry room either on the machine or located near the machines.

1.4.2. TRANSITION PERIOD

1.4.2.1. At time of award the Contractor shall submit a schedule for installation of their equipment. Such schedule shall indicate the dates equipment shall be installed and the building numbers. All equipment required by the contract shall be fully installed and operational within thirty (30) calendar days after award. Upon completion of machine installation, the Contractor shall furnish the Contracting Officer’s Representative (COR) a list of machines with numbers or number and letter of the machines and the building number in which each machine is installed. Contractor shall provide the list of the installed machines to the COR no later than seven (7) calendar days after installation or when a machine is changed out.

1.4.2.2. Should any subsequent contracts be awarded to a contractor other than the incumbent, the Contractor agrees to fully cooperate with the follow on Contractor and/or Government agents with respect to priorities in removing machines under the old contract and installing machines owned by the new contractor. The Contractor shall remove all machines within fifteen (15) calendar days after the end of this contract. The removal of these machines shall be coordinated with the installation of machines under the new contract such that no location will be without service more than forty-eight (48) clock hours. Machines not removed by the previous Contractor within the fifteen (15) calendar day period, may be removed by the Government and stored. The Contractor shall be liable for any expense incurred thereby.

1.4.3. Relocation and Reconnection of Machines. The Contractor shall: place, install, level and stabilize, connect, relocate, add, remove machines as required to fulfill the terms of the Contract. Tinker AFB may demolish, renovate, and construct new facilities throughout the term of this contract. In addition, training requirements, mobilization, and other military mission requirements may require that machines be added, removed, stored, installed, or relocated. The Contractor shall remove and relocate machines upon request from the COR within twenty-four

(24) clock hours after notification.

1.4.4. Re-Connecting and Venting Machines. The Contractor shall provide everything necessary for a complete, safe and efficient installation on each machine with the existing utility and vent connections. The Contractor shall not be responsible for making alterations to utility outlets or for the installation of receptacles for the hookup of any machines under this contract.

1.4.5. When any equipment is removed and not replaced, payment stops the day after removal.

1.5. MAINTENANCE SERVICES

1.5.1. Maintenance, Repair and/or Replacement of Machines: The unit price shall include all cost associated with maintenance, repair, and/or replacement of washer and dryers provided in this contract. The contractor shall provide all parts, tools, equipment, and materials to make any needed repairs on contract washers and dryers. All replacement parts shall be new.

(Historical data in Technical Exhibit B) Any replacement machine provided in this contract shall be replaced by the Contractor within two (2) work days after notification is given to the Contractor by the CO or COR. Upon the completion of all malfunctioned requested services, the Contractor shall notify the COR that the requested work has been completed and the reported malfunctioned equipment is fully operational.

1.5.2. Standard of Services Required: At least 98% of all machines furnished under this contract shall be fully operational at all times. Should any machines become inoperative, due to malfunction, on three (3) occasions within any ten (10) calendar day period, such machine shall be replaced. Upon completion of all service repairs, the Contractor’s technician shall notify the COR that the work has been completed. When a machine is replaced, the number of the machine removed and the number of the replacement machine shall be furnished to the COR.

Continued failure to maintain the required standards of services may be cause for termination of the contract pursuant to the clause of the General Provision titled “Default”.

1.5.3. Notification of Malfunctions, Damage, etc. “Facility Managers” will be instructed to report all instances of machine malfunctions to include, damage to articles, to the COR. The COR will ascertain whether the failure was caused by failure of Government facilities or by failure of the machine. In the latter event, the Contractor will be notified and shall make repairs as required herein within two (2) work days after receipt of notification from the COR. The Contractor shall not accept notifications directly from the machine users.

1.5.4. Upon completion of machine installation, removal and/or repair, all repairs parts, tools, and other debris shall be removed; free of dirt, any spots, oil, or stains from adjacent surfaces shall be removed and the entire site left clean.

1.5.5. Weekly Preventive Maintenance to be performed at a minimum of once per week.

1.5.5.1. The Contractor shall notify the COR (72ABW/CEY) at telephone number (405)734-3301 or via email or text notification when they arrive on base to perform the preventative maintenance services. The contractor shall perform weekly Preventive Maintenance per manufacturer’s recommendations and shall provide the Government with a copy of the manufacturer suggested preventive maintenance checklist within thirty (30) calendar days of contract award.

1.5.5.2. The contractor shall schedule and perform a weekly site visit to provide preventative maintenance for washers and dryers as needed. At a minimum, the contractor shall perform the following items:

1.5.5.3. The contractor shall weekly remove accumulated lint from compartment filters, check all equipment knobs and wipe the washer cabinets and washtubs as needed.

1.5.5.4. The contractor shall check the duct work weekly of all dryers by pulling the dryers out forward from their installed locations (no less than three feet) to ensure that all duct hoses are properly attached and securely clamped at both ends. Contractor shall remove any visible lint that has collected or accumulated under or around the dryer duct hoses to eliminate any potential fire hazard.

1.5.5.5. The contractor shall weekly check all connections for any visible leaks.

1.5.6. Quarterly Maintenance to be performed at a minimum of once every three months:

1.5.6.1. The Contractor shall notify the COR (72ABW/CEY) at telephone number (405)734-3301 or via email or text notification when they arrive on base to perform the quarterly maintenance services. In addition to manufacturer’s recommendations, the contractor shall be responsible for quarterly maintaining the areas behind, between and underneath contractor installed equipment with respect to dust, debris, lint removal and cleaning/maintenance of contractor installed ducts and hoses between the contractor’s equipment and the facility connection points. The contractor shall ensure that these areas are free of dirt and debris for both washers and dryers.

1.5.6.2. The contractor shall quarterly check inlet and outlet hoses for any visible signs of deterioration and replace any splitting, cracking or worn hoses if needed.

1.5.6.3. The contractor shall quarterly inspect and test the hot and cold water mixing values to ensure that they are operating as designed per the manufacturers specifications.

1.5.7. Bi -Annually Maintenance to be performed at a minimum of once every six months.

1.5.7.1. The Contractor shall notify the COR (72ABW/CEY) at telephone number (405)734-3301 or via email or text notification when they arrive on base to perform the bi-annually maintenance services. Contractor shall perform the following inspections once every six months:

1.5.7.1.1. Dryers.

1.5.7.1.2. Check all dryer door seals and replace if visible signs of seals being loose, worn, damaged or hardened.

1.5.7.1.3. Inspect for any loose electrical connections and repair as needed.

1.5.7.1.4. Check the level of all dryers. Adjust leveling legs until dryer is level side to side and front to back.

1.5.7.1.5. Dryer Vent Cleaning. The Contractor shall bi-annually vacuum to remove all lint build up inside the dryer cabinet and clean the exhaust vent from start to finish. For the purposes of this contract the starting point of the exhaust vent is at the dry lint screen and the finish is where the vent terminates on the interior of the building. The Contractor shall remove and clean the dryer exhaust vents at a minimum once every six (6) months or when buildup of lint is present.

Remove any accumulated lint from thermostat and from blower to maintain proper airflow to avoid overheating. If the contractor notices buildup of lint at the connection point of the vent exhaust and the wall after he/she has cleaned out the exhaust vent, the contractor shall notify the COR to report the buildup condition.

1.5.7.2. Washers

1.5.7.2.1. Contractor shall bi-annually remove and clean and/or replace metal intake screens as needed where water supply hoses enter the washing machines of debris and replace them when necessary.

1.5.7.2.2. Contractor shall check both the belt tension and the condition of washer belts and replace any that shows signs of being worn or cracked.

1.5.7.2.3. Contractor shall check all mounting hardware for any loose nuts, bolts or screws and tighten and/or replace as needed.

1.5.7.2.4. Contractor shall check and inspect washer cabinets and inner panels for any damage and replace or repair as needed.

1.5.7.2.5. Check the level of all washers. Adjust leveling legs until washer is level side to side and front to back.

1.6. GENERAL INFORMATION

1.6.1. Hours of Operation. All scheduled work shall be performed on Tinker Air Force Base shall be accomplished between the hours of 0715-1600 Monday through Friday.

1.6.2. Notification Process. During the hours of operations the COR will contact the contractor by email (or telephone) to notify contractor of malfunctioning equipment/appliances. Provided information to the contractor shall include:

• Equipment ID#

• Brief description of the malfunction

• Building number of the equipment location

The contractor shall respond within one work day to the COR by email (written confirmation) of receipt of notification of malfunctioning equipment.

1.6.2.1. Repair Services. The Contractor shall notify the COR (72ABW/CEY) at telephone number (405)734-3301 or via email or text notification when the service technician arrives on base to perform any requested repair services. The contractor shall return equipment to operational conditions within four (4) work days after receipt of notification. Equipment repair service shall be rendered according to the appliance’s manufacturer’s recommendations.

The contractor shall ensure that all repaired appliances are fully operational without any electrical or safety hazards and are clean and free of corrosion.

1.6.3. Weekly Maintenance Schedule. Contractor shall make a site visit at a minimum of once every seven (7) calendar days, to provide preventive maintenance and repair equipment as needed. The Contractor shall provide a maintenance schedule by the fifth (5th) work day of each month identifying what day the contractor shall be making their weekly inspections of machines.

1.6.3.1. Monthly Summary Sheet. On a monthly basis, the Contractor shall provide the COR a written monthly Summary Sheet. The Summary Sheet shall include the inventory listing of equipment locations to include Building Number, identified equipment (numbers) and a record of the type of repairs completed and date of the corrected malfunctions. This monthly Summary Sheet should be submitted to the COR by the fifth (5th) work day of each month for the previous months reported services.

1.6.3.2. Contractor Manpower Reporting. IAW Section 8108 of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Act, 2011, the contractor shall report ALL contractor hours (including subcontractor labor hours) required for performance of services under this contract for the Lease and Maintenance of Washers and Dryers via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

1.6.3.3. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.”

1.6.3.4. Reporting Period: Contractors are required to input CMRA data by 31 October of each calendar year.

1.6.3.5. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

1.6.3.6. User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

http://www.ecmra.mil/ http://www.ecmra.mil/

1.6.4. Utility Interruptions. The Contractor shall coordinate with the CO, the COR (72 ABW/ CEY), and the user for any utility work that interrupts service to the facility or any area outside the facility. Establish a schedule of interruptions listing starting and ending times of disconnection forty-eight (48) clock hours prior to interruption.

1.6.5. Mandatory Provision. Performance of Services during Crisis Declared by the National Command Authority or Overseas Combatant Commander. This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DoDI 3020.37, E2.1.1 and E2.1.3.

1.6.6. Performance Evaluation Meetings. The contract manager may be required to meet with government COR and the CO during the performance period of this contract. Meetings will be as often as necessary thereafter as determined by the CO. The written minutes of all performance evaluation meetings may be prepared by the government and signed by the contract manager, CO, and COR. Should the contractor non-concur with the minutes; the contractor shall so state any areas of non-concurrence in writing to the CO within ten (10) calendar days of receipt of the signed minutes. The minutes will be included in the contract file.

1.6.7. Contractor Contacts. The Contractor shall provide the name of the person and any alternate(s) who shall act for the Contractor when the manager is absent and shall be designated in writing to the CO within two (2) calendar days after contract award. The Contractor shall provide telephone numbers of the contract manager and alternate(s) where these persons may be contacted at any time. The contract manager or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker AFB. The contract manager or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss any issues. The Contractor shall provide a contract manager who can read, write, speak, and understand English fluently.

1.6.8. Contractor Employees. The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well being or operational mission of the installation and its population. Contractor shall provide Government initial and updated lists of Contractor employees’ names and position titles.

The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities.

The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform. Their absence at any time shall not constitute an excuse for non-performance under this contract. The Contractor shall be prohibited from employing off-duty COR who are surveilling any contracts/subcontracts awarded to the Contractor. All contract employees depending on particular condition, occasion or place, or job assignment shall require professional, suitable attire. All contractor employees shall conduct themselves in a professional, courteous manner.

The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor employees in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein. Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on Tinker AFB per AFI 31-204, Motor Vehicle Traffic Supervision. The Contractor shall employ and maintain a technically trained and experienced work force.

1.6.9. Safety. As a minimum, the Contractor shall safeguard and maintain all Government property as well as provide for the safety and well-being of personnel employed in the administration of this contract.

1.6.9.1. The Contractor shall comply with all Occupational Health and Safety Act (OSHA) related to this requirement. Contractor personnel shall wear safety items required by OSHA during the performance of this contract. The contractor shall comply with accepted industry safety standards and any other Local, State, and Federal Regulations applicable regulation outlined in Appendix C to this requirement.

1.6.10. Ozone Depleting Chemicals. The Contractor shall not use any Class I Ozone Depleting Substances (ODS) as identified in AF policies in the performance of this contract, nor shall the Contractor deliver any Class I ODS in any item or as a part of any service. If the Contractor determines that Class I ODS’s will be required under this contract, advance approval from the CO must be obtained before use.

1.6.11. Contractor personnel shall have, in their possession, a valid driver’s license or state photo identification, base pass, and any other required identification/verification, during the performance of this contract while on Tinker Air Force Base. Contractor vehicles shall have and maintain valid insurance verification and legal state registration.

1.6.12. General Work Performance Standards. The contractor shall meet the following general work performance standards:

1.6.12.1. Industry Standards. The Contractor shall perform work and maintain machines in accordance with the following publications (and their addenda):

NFPA-70-1996 National Electric Code UL 1206-94 Electric Commercial Clothes- Washing Equipment UL 1240-94 Electric Commercial Clothes-Drying Equipment

1.6.12.2. Workmanship. The Contractor shall protect facility components, adjacent surfaces, during all contract work performance. Protection may include the padding of doorframes and the covering of floor surfaces. The Contractor shall return all equipment moved out of the way of work, back to their original locations. The Contractor shall clean each work area upon completion of work, to include the removal of lint, defective parts and clean the interior and exterior of machines.

1.6.13. The Contractor shall at all times take necessary precautions to maintain the work site in a condition that will prevent damage or injury to person or property, Government or otherwise. .

The Contractor shall be responsible for all damages caused by the negligent acts or omissions of his employees, sub-contractors, or agents during contract performance.

1.6.14. RESPONSIBILITY FOR DAMAGE

1.6.14.1. Damage to Personal Property. The Contractor shall be solely responsible for all damage to Government and occupant personal property caused by the Contractors’ personnel, subcontractors, his agents, or by the performance of his work. The Contractor shall notify 72ABW/CEY immediately if damage occurs. The Contractor shall notify 72ABW/CEY of any damage visible in an area before the start of work in that area (The COR will document the damage to prevent any claim against the contractor).

1.6.14.2. Protection of Government Property. Contractor shall notify the CO of any damages to government property caused by his actions within two (2) clock hours. The Contractor shall avoid damaging existing buildings, equipment, utilities, vehicles, pavements, turf, sidewalks, and vegetation while on the Government installation. If damage occurs because of the Contractor’s performance, the Contractor shall replace or repair all damages within two (2) workdays at no expense to the Government as the CO directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price. Contractor shall protect all areas through which he will be transporting demolition debris or construction materials. Any damaged turf, sidewalks, roads, vegetation, site amenities, etc, shall be replaced or repaired by the Contractor prior to final contract closeout.

1.7. SECURITY

1.7.1. The Contractor shall ensure all employees have the ability to pass a security background check, IAW TAFB 31-101, Integrated Defense Plan, for access to the installation. If access to restricted areas, Air Force/DOD networks or other Government furnished systems the contracted employees shall be required, at a minimum, to obtain a Tier 1, favorable background check

(HSPD-12).

1.7.2. Defense Biometric Identification System (DBIDS) ID. The contract manager or alternate shall complete a “request for identification credential” (AFMC Form 496) for each employee of the Contractor requiring access to Tinker AFB. The request shall be submitted to pass and registration (Bldg. 6611). Upon meeting all access requirements, the Government will provide a complete “identification credential” (DBIDS/Contractor Badge), which shall be issued, displayed and surrendered as directed in TAFBI 31-101, Integrated Defense Plan. The Contractor shall ensure that all employees have the proper identification credentials prior to entering TAFB.

1.7.3. Access to Restricted/Controlled areas. The Contractor shall complete Air Force Form 2586 for each employee requiring entry into restricted/controlled areas. The form will be submitted to COR and CE Security Manager for review. Upon meeting requirements for access to Restricted/Controlled areas, IAW TAFB 31-101 the contracted employee will be able issued a Restricted Area Badges (RAB). The RAB shall be displayed at all times while in restricted and/or controlled areas.

1.7.4. Operations Security (OPSEC). While working this contract, personnel will be in view of aircraft assigned to the installation and observe their daily operations. No photographs of aircraft or personnel shall be taken. No photos shall appear on any public facing site to include social media sites. Personnel are not authorized make any comments or public posts on social media on aircraft movement or base operations. l IAW Tinker AFB Plan 31-101, Annex C, Appendix 22, paragraph 3.5. through 3.5.1.7.

2. SERVICE SUMMARY

Performance Objective PWS Para. # Performance Threshold

SS#1

Standard of Services Required: At least 98% of all machines furnished under this contract shall be fully operational at all times.

1.5.2.

No more than twelve (12) non compliance in one performance period (one year)

SS#2

Response Time. Respond within one work day after notification to start repairs.

1.6.2.

No more than twelve (12) non period (one year)

SS#3

Weekly Maintenance Schedule. Inspect and maintain all equipment minimum of once every seven (7) calendar days.

1.6.3.

No more than three (3) non period (one year)

2.1. Inspection and Acceptance: Inspection will be made by 72 ABW/CEY official personnel.

2.2. Surveillance Plan: Periodic surveillance and customer complaint.

2.3. Unsatisfactory Performance: Unsatisfactory performance shall result in re-accomplishment of work at no additional cost to the Government.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Government Furnished Property (GFP) is not applicable to the performance of this contract.

3.2. Government Furnished Services are applicable during the performance of this contract. The Government will furnish the following services:

3.2.1. Security Forces. The Government will provide general on-base security forces' service.

The security forces’ telephone numbers are 911 for emergencies, 734-2000 for crime in progress, and 734-3737 for non-emergency calls.

3.2.2. Fire & Emergency Services. The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the Tinker AFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 734-3981. For routine calls to dispatch call 734-7964. (Verify if the Government will provide, inspect, and maintain the fire extinguishers in Contractor occupied space).

3.2.3. Emergency Medical Service. The Government will provide twenty-four (24) hour on-base state certified paramedic level emergency response and patient transport services for Contractor personnel who are injured or become seriously ill while on Tinker Air Force Base.

The telephone number is 911 for emergencies.

Note: Calling 911 from a cell phone will be received by off-base emergency 911 systems, causing a delay in response time by emergency personnel. When possible use a base telephone to receive on-base help.

3.2.4. Utilities. The Government will furnish utility services. These utilities include natural gas, electricity, water, and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and be diligent in efforts to conserve utilities to reduce utility costs.

3.2.5. Postal. The Government will provide on-base mail distribution and USPS and UPS services only for official Government mail required under terms of this contract.

3.2.6. On-Base Transportation. The Government will provide on-base bus service accessible by Contractor personnel subject to the installation’s established schedules, routes, and policies.

NOTE: This mode of transportation is not suitable for transporting anything other than personnel.