Attach 1 - PWS Group Ex 2024.pdf

Fitness 2024

PERFORMANCE WORK STATEMENT

GROUP EXERCISE INSTRUCTION

MACDILL AFB, FL

14 May 2024

Performance Work Statement Group Exercise Instruction MacDill AFB Fitness 2024

SECTION 1

GENERAL

1.1. SCOPE OF WORK. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to instruct group exercise classes.

Classes will be held at MacDill Air Force Base (AFB) Short Fitness Center, Bldg. 303 and Fitness Pavilion/Track, 8115 Cypress Stand St, MacDill AFB, FL 33621. The contractor shall perform to the standards set forth in this PWS.

1.2. PERSONNEL

1.2.1. CONTRACT MANAGER. The contractor shall provide a contract manager to the Short Center Managers within the first duty week of award of the contract. The contract manager shall have full authority to act on all contract matters which relate to the daily operation of this contract. The manager shall be available within two hours during normal duty hours to meet on the installation with government personnel when requested by the contracting officer.

1.2.1.1. The contract manager must understand English and be able to read, write, and speak English fluently.

1.2.2. EMPLOYEES. The contractor shall ensure before employees start work the employees have appropriate, current and valid professional certifications to perform the services in this contract which include: current cardiopulmonary resuscitation (CPR) with automated external defibrillator (AED) and first aid certificate. Contractor and their instructors must also have and maintain certifications for teaching group exercise classes which include: low impact, beginner step, intermediate step, advanced step, multi-step, step-n-sculpt, step/lo combo, cycling, yoga, body toning conditioning, kickboxing, Body Pump®, Pilates, P90x, aerobic slide, TRX Suspension, pre-postnatal pregnancy, Turbo- kick, Pilates, Zumba and/or any new trends in fitness classes. Any combination of these classes may or may not be offered. In accordance with (IAW) DAFI 34-114 para 3.4.6.1, instructors' must have a primary certification from an accredited health/fitness organization or a certification from a commercial/industry health/ fitness organization approved by the Service HQ in the specific physical activity program in which they instruct. (attch 1). Individuals', whose certification required a written exam but no practical examination, must have at least six months consecutive work experience in addition to the certifications. The weekly class variety must include cycle, step, core, Pilates, Turbokick, circuit, yoga, strength and stretch.

1.2.2.1. A class is defined as the duration of class plus arrival at least ten minutes before the start time of any class to set up and remain ten minutes after the conclusion of any class for clean-up of the classroom, customer questions and answers.

1.2.2.2. Contractor shall ensure the classroom in which services are performed is cleaned up, equipment is wiped down to include mats, and all items accounted for before leaving the worksite.

1.2.2.3. The contractor's instructors in total shall not have more than three validated customer service complaints per month A validated customer complaint is outlined in Section 4, Service Delivery Summary (SDS) for any item that is monitored by customer complaints or any action violating Air Force installation policies. If an individual instructor accumulates three validated customer complaints then the contractor may be asked to replace that individual instructor.

1.2.2.4. Each instructor cannot have more than one cancellation without Short Fitness Center being notified 24 hours in advance per quarter or the contractor may be asked to replace that individual instructor.

1.2.2.5. The contracted instructors have access to the Fitness Center as an instructor under the contract.

1.3. SECURITY REQUIREMENTS

1.3.1. Contractor is responsible for obtaining all necessary cards, passes, badges, buttons, decals, and/or other items required for access to the areas in which the work will be performed.

Contractor will be required to apply for vehicle and individual identification card(s) at the Security Forces Squadron, Pass and ID section. Upon completion or termination of the contract or an individual’s employment under the contract, the contractor must retrieve all identification and access media issued and surrender it to the Security Forces Squadron, Pass and ID Section.

1.3.2. Contractor must comply with all MacDill AFB policies regarding entry to the installation, rules of the road, compliance during contingency operations, and restrictions regarding photography. The contractor’s employees are authorized entry to the installation for the purpose of work only and are not authorized in other facilities, areas, or buildings without prior authorization of Fitness Center Director and/or Force Support Commander.

SECTION 2

Tracking of Services and Facility Maintenance

2.1. GENERAL. The logging of services and expectations of care for facilities are as follows:

2.2. PROPERTY/FACILITIES. The government will provide space in Bldg. 303 for the performance of contractor services. Use of another facility must be approved in advance by the Fitness Center Director or his/her appointee.

2.3. EQUIPMENT. The government will furnish all steps, mats, exer-tubes, weights, and other equipment deemed necessary by the Fitness Center Director as needed to conduct classes as well as publicity for classes (such as class schedules and flyers) and special events. The government will supply an electronic stereo system. All equipment must remain in the Grp Ex Room and is for class use only. Contract instructors are required to supply music and headset, microphones, and their batteries.

2.4. SERVICES.

2.4.1. Utilities. All necessary electricity utilities will be provided at place of performance.

2.4.2. Security, Police, and Fire Protection. Emergency services are provided through the base by calling Security Forces 911, Fire 911

2.4.3. Emergency Medical Service. The government will provide emergency medical treatment and emergency patient transportation service for contractor personnel. The contractor shall reimburse the government for the cost of medical treatment and patient transportation service at the current in-patient or out-patient treatment rates established by the servicing Air Force Medical Clinic.

2.4.4. Forms and Publications. Government publications and forms required in the performance of this contract shall be made available to the contractor.

SECTION 3

SPECIFIC TASKS

3.1. GENERAL. The contractor shall be certified in Grp Ex training IAW DAFI 34-114,

3.2.7. For national organizations (see atch 1). The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to instruct group exercise classes except for that which is specified as equipment and services provided by the government in paragraphs 2.1. through 2.4.

3.2. CLASS INFORMATION

3.2.1. Contractor shall schedule instructors to teach at varying times and days. The Fitness Center Director and appointee shall receive a copy of the projected schedule within five duty days of the contract start date. The contractor shall provide a schedule of instructors for classes by the fifteenth of the month before the following 90-day period. Contractor will make the

Fitness Center aware of which instructors are being provided for each class. Contractor shall be required to provide instructors for approximately 15 classes per week, depending on the time of the year, Air Force and local base policies, and special unforeseeable requests. Classes will run for 50-60 minutes and be offered at varying times and days throughout the week.

3.2.2. The instructors' schedule shall include a minimum of 15 classes during Short Fitness Center peak hours. Fitness Center peak hours are: Monday through Friday from 0600 to 2030, 1100 to 1300, and 1600 to 1900 and Saturday from 0900 to 1100. There will be no classes scheduled during Holidays, Down Days and Family days.

3.2.3. Instructors will need to begin teaching at the start of contract award. The contractor or representative is required to meet with the Fitness Center Director or Exercise Specialist within the first five duty days of the contract to plan the calendar of classes. Schedule of classes to be supplied to Fitness Center Director in writing no later than fifth duty day after the award of the contract. Contracted instructors to be teaching on the sixth duty day after the award of the contract.

3.2.4. Recommend for both safety and motivation that the contractor does not schedule an individual instructor to teach more than two high impact classes per day.

3.2.5. The contractor is responsible for locating a certified replacement instructor to teach the set class in a timely manner. In the event that a substitute cannot be located, the contractor shall notify the Fitness Coordinator and/or Fitness Center Director that a class must be canceled no later than 24 hours in advance.

3.2.6. The instructor shall be responsible for recording attendance for each class on a form designated by the Fitness Programs Manager and/or Fitness Center Director. The form will be located in the Fitness Center staff Administrative Office, Building 303.

3.2.7. The following are expectations of all class instructors when they are conducting a class.

All instructors shall begin each class by introducing themselves and the type of class. All instructors must take at least two pulse breaks during each class taught and at least one water break.

3.2.8.1. Instructors are required to change the music during ideal times such as pulse breaks or water breaks. Instructors should not change music during inconvenient times where the class will be disrupted by the change, such as in the middle of exercising. All music used during instruction must be professionally mixed and not contain explicit lyrics, profanity, nor bashing of military or armed services. Music will be kept below the maximum of 100 decibels dB (90 for music 100 for voice) per ACSM Standards.

3.2.8.2. Instructors must be able to properly demonstrate all types of steps and movements including high and low impact moves and all floor work in detail. Instructors must be able to adjust the pace of the class for first time students.

1174035560C Highlight

3.2.8.3. Instructors shall instruct members to stretch all major muscles at least after a warm up, but definitely after cool down.

3.2.8.4. Instructors shall appear and sound energetic and positive, and always present a professional image. Instructors should be sharply dressed, clothes should not be torn and/or faded.

3.2.8.5. Instructors shall take initiative to interact with the students both before and/or after classes.

3.3. PUBLICITY. Contractor shall not advertise or solicit any other products or services other than the MacDill AFB group exercise without prior written clearance through the Fitness Pgm Mgr or Fitness Center Director.

3.4. AF FITNESS PROGRAM. Military personnel who do not meet Air Force fitness standards may participate in a mandatory fitness program as directed by their Commander. These personnel are required to provide proof of their exercise to their leadership and may include using an AF Form or a Personal Fitness Program Log. The military member’s responsibility is to exercise with instruction and have the form signed off at completion of training session. The instructor shall initial off this form only when the student has completed the entire exercise class.

Instructors are only to sign off for the time and activity that the member completes under their direct monitoring.

Section 4 Service Delivery Summary (SDS)

4.1. SDS Chart.

SDS ITEM

NUMBER

PERFORMANCE OBJECTIVE(S) PWS

PARAGRAPH

PERFORMANCE THRESHOLD

SDS-1 The manager or an alternate shall be available within two hours during normal duty hours to meet on the installation with government personnel when requested by the contracting officer.

1.2.1 The manager or alternate cannot be late or

unavailable more than twice during per quarter.

SDS-2 Instructors shall arrive at least ten minutes before the start time of any class to set up and remain ten minutes after the conclusion of any class for clean-up of the classroom, and customer questions and answers.

1.2.2.2 and 1.2...2.4 Instructor cannot be late, more than two times per month and must not receive more than two complaints about clean up.

SDS-3 The contractor's instructors shall not have more than three validated customer service complaints per month.

1.2.2.3 If an individual instructor accumulates three

validated customer complaints then the contractor may be asked to replace that individual instructor.

SDS-4 Each instructor cannot have more than one cancellation without Short Fitness Center being notified 24 hours in advance per quarter or the contractor may be asked to replace that individual instructor.

1.2..2.4 If notice is not given and a replacement is not provided, the instructor that did not perform the group exercise may be asked to be replaced.

SDS-5 The contractor shall ensure before employees start work the employees have appropriate, current and valid professional certifications to perform the services in this contract.

1.2.2 Contractor must provide the following

certifications or cannot be considered for employment. Certifications must be issued by one of the nationally recognized certifying bodies.

SDS-6 The instructors' schedule shall include a minimum of 15 classes during Short Fitness Center peak hours.

3.2.2 Instructor needs to provide multi schedule of

projected classes 30 days prior classes starting for the month.

SDS-7 The instructor shall be responsible for recording attendance for each class on a form designated by the Fitness Programs Manager and/or Fitness Center Director. Form will need to be submitted at the end.

3.2.6 Instructors that don’t record attendance more

than 2 times per quarter or 4 times for the period of performance will be asked to be replaced or receive a payment decrease.

SDS-8 All music used during instruction must be professionally mixed and not contain explicit lyrics, profanity, nor bashing of military or armed services.

Music will be kept below the maximum of 100 decibels dB (90 for music 100 for voice) per ACSM Standards.

3.2.8.1 The first violation will result in a counseling

letter and a second violation will result in a 30 day suspension. Third offense will result in the removal of the instructor.

4.1. Resulting Actions. If performance thresholds are not met, resulting actions will be determined according to the severity of the detriment that the failure to meet the performance objective has cause the government. For any action taken that affects cost, negotiations may be made to determine the cost that the failure to meet a performance objective has to the contract.

These cost may result in reduction of pay to contractor or instructor for classed missed or performance standards not being met.