Attach 1 Performance Work Statement (PWS).pdf

12445024Q0001

US Department of Agriculture (USDA)

FS, El Yunque National Forest

Portable toilet units, Portable ADA toilets and hand washing station with services

NAIC CODE 562991

Performance Work Statement

December 19, 2023

Contents December 19, 2023

Project Title General Information

1.0 Background and Purpose

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished

6.0 Travel

– Not Applicable

7.0 Contractor’s Key Personnel

8.0 Security Requirements

9.0 Data Rights

10.0 Section 508 - Electronic and Information Technology Standards

11.0 Performance Requirement Measures

Project Title Portable toilet units, Portable ADA toilets and hand washing station with services

General Information

1.0 Background and Purpose

The Forest Service are requesting Portable toilets, ADA Portable toilets and Hand wash stations and related service contractor for provide the service at EYNF and location indicated at General Specifications.

2.0 Definitions

2.1. Acceptable Quality Level (AQL). The AQL is defined as the number of defects or maximum percentage of defects in the lot that may occur before the Government will affect the price computation system in accordance with the Performance Requirements Summary and the Inspection of Services Clause. An AQL does not allow a Contractor to knowingly offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

2.2. Quality Assurance Surveillance Plan (QASP). This Quality Assurance Surveillance Plan (QASP) is a Government developed document used to ensure that systematic quality assurance methods are used in the administration of the Performance-based Acquisition (PBA) standards included in this Performance Work Statement (PWS). The intent is to ensure that the Contractor performs in accordance with the performance standards/acceptable quality levels contained in the PWS; that the Government receives the quality of services called for in the contract; and, that the Government only pays for the acceptable level of services received.

2.3. Defective Service. Defective service is a unit of service, which contains one or more defects or nonconformance with specified requirements.

2.4. Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

2.5. Quality Assurance Surveillance Plan (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the Contractor.

2.6. Quality Control. These are actions taken by a Contractor to control the performance of services so that services meet the requirements of the PWS.

2.7. Clean. Clean shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

2.8. Disinfect. Disinfect is cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

2.9. Frequency of Service :

- 2.9.1 Semiannual: Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days. All Semi-Annual, Annual, and As-Needed cleaning services shall be scheduled with the COR.

- 2.9.2 Quarterly: Services performed 4 times during each 12-month period of the contract at intervals of 80 to 100 calendar days

- 2.9.3 Monthly: Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

- 2.9.4 Weekly: Services performed 52 times during each 12-month period of the contract at intervals of 6 to 8 calendar days.

- 2.9.5. Daily: Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

- 2.9.6. Day per week or frequency per week: Services performed the day of week or frequency as noted in the

PWS.

Contractor Requirements

3.0 Technical Requirements / Tasks

3.1 Units shall provide separate and enough ventilation to both unit and waste reservoir. All units must contain a waste reservoir with a minimum capacity of 45 gal. Contractor is responsible for maintain units in clean, sanitary, good working condition and free of objectionable odors.

3.2 Service shall include removal and disposal of all waste in accordance with the state and local laws, as well as removal and disposal of trash in and around the unit, cleaning of the units inside and out (units shall be clean and free of streaks and markings), repairing any damage, refilling with chemical, stocking of toilet paper, hand cleaner and other consumables when applicable.

3.3 Hand washing station at designated location adjacent to portable toilets. Contractor is responsible to deliver and fill each unit with potable water. Contractor must supervise and conduct removal of gray water from the hand-washing station. The unit should be with a minimum of 40 litter (+-10 gal.) for hand washing and gray water collection runoff pipes to primary gray water collection tank for wastewater.

3.4 At the hurricane season event, COR will contact contractor will be contact via email or phone call to remove/place back units from site before/after the event. Contractor will be responsible in the event has been indicated by COR and Contractor has not remove the units at his event after has be contacted by the

COR.

3.5 Portable Toilet and ADA unit with Hand sanitizer dispenser at the unit and provide per service servicing at the pay Item units, pumping and toilet paper replacement for all units include on this contract. The contractor must be able to provide on demand services for pumping, cleaning, and maintaining facilities if the need arises and ordered by USFS personnel.

3.6 Provide sanitary facilities to support a clean environment and safe use by El Yunque National Forest employees.

3.7 Handwash stations will not to be supplied with paper towels to reduce trash in the forest environment.

3.8 Most Important: All units “must” (Portable toilets regular and ADA) have hand sanitizer dispensers.

3.9 Task Orders will specify servicing frequency and days per week that servicing is required.

3.10 For units services one per week, units will not go un-serviced for more than 2 calendar days;

3.11 Serving must occur on specific days specified on each Task Order.

3.12 The unit(s) requested are at the public visitors view and uses at the entire location where it will be located. Contractor will be responsible for debris and garbage related to the performance of this work.

3.13 Contractor will require to maintain work area clean w/o any spill contamination of or on the service area when it’s at the providing service of the maintenance of unit, Contractor cannot leave the area w/o cleaning.

3.14 Any spill at the service, will be responsibility of the contractor & own cost.

4.0 Deliverable / Schedule

4.1 The Contractor shall provide all necessary labor, services, administration, facilities, supplies, materials, and equipment necessary to provide adequate and safe restroom facilities, serviced on schedule and responsive to requests for servicing.

4.2 Toilet paper and hand sanitizer full upon completion of servicing.

4.3 Free of all debris and holding tank completely empires and refilled.

4.4 Furnish standard size, industrial quality portable toilets and provide associated supplies and sanitary services. Portable units must meet all applicable federal, state, and local codes. Wheelchair accessible units must meet all appropriated accessible standards. All units shall arrive and be maintained in clean and serviceable condition. In a serviceable condition means the toilets is ready to use.

4.5 A service call fee will not be paid for the initial set up. Units shall include a wall mounted urinal, bench style toilet with seat and cover, with hand sanitize dispenser. All units shall contain a multi – roll lockable toilet paper dispenser which shall be filled on every service visit.

4.6 Units will be in a dry and functional condition after servicing, climate conditions reduce evaporation so any cleaning should also include wiping off used surfaces. Handwash stations will be serviced per week and will not be stocked with paper towels to encourage trash reduction on the forest.

4.7 The contractor must be able to provide on demand services for pumping, cleaning and maintaining facilities if the need arises and ordered by USFS personnel.

4.8 Contractor will not jump to next week service when a service week was not done/completed as schedule week. Contractor will complete require one (the no provide service) by schedule were has at least 2 days after the indicated require date to complete the week task service.

4.9 Expectation is that all units will receive servicing and pumping once a week at this location.

4. 10 Servicing frequency will be at least once per week (included in basic rental pricing) and may fluctuate up to 3 times per week with inclusion of the additional servicing line item. For service dates requirements, see service schedules table for actual required date.

Day Basic rental price included service day

Or 2 service days

Or 3 service days

Sunday x x Monday Tuesday

Wednesday x Thursday x x

Friday x Saturday

4.11 HOURS OF OPERATION. Sites area hrs. - Sun to Sat from 6:30am to 4:00pm. Work at the Government site is permissible on Federal holidays or holidays on weekends. Reminder regular hrs. roads has traffic at locations from visitors, buses with tourist, Gov Employees and others.

Recognized Federal Holidays:

New Year’s Day, January 1 Martin Luther King Jr. Day, Third Monday in January Washington’s Birthday (President’s Day), Third Monday in February

Memorial Day, Fourth Monday in May Juneteenth National Independence Day, June 19 Independence Day, July 4 Labor Day, First Monday in September Columbus Day, October 12 Veterans Day, November 11 Thanksgiving, Fourth Thursday in November Christmas, December 25

5.0 Government Furnished

5.1 No government furnished property for the fulfillment of this requirement. The contractor shall provide all materials, equipment, supplies and incidentals necessary to satisfy the requirement.

5.2 The Government shall not be liable for any loss, damage, or destruction of such equipment, except for loss, damage or destruction resulting from the negligence, or wrongful act(s) of Government employee(s).

6.0 Travel

– Not Applicable.

7.0 Contractor’s Key Personnel

- Vendor, and subalternate person and POC in case the vendor/contractor are on leave

8.0 Security Requirements

- Areas will be given service are on public areas.

9.0 Data Rights

- None

10.0 Section 508 - Electronic and Information Technology Standards

- Not required since are on public areas.

11.0 Performance Requirement Measures

Performance requirements for the Septic service and rental units include the following and shall be performed in accordance with the Custodial Services.

The Performance Requirements Summary (PRS) table describes the acceptable quality level of performance expected by the Government and the means by which the Government may use to validate acceptable services.

PERFORMANCE

OBJECTIVE

REQUIRED TASK

OR DELIVERABLE

PERFORMANCE

STANDARD

POSITIVE/NEGATIVE INCENTIVE

% FOR NOT MEETING TASK

Requirement Measures:

PERFORMANCE REQUIREMENTS SUMMARY

Performance Standard Performance Remedy Method of Contractor must comply with the PWS Paragraph number shown below.

Threshold/AQL Assessment

QUALITY ASSURANCE AND SURVEILLANCE

PLAN (QASP)

No more than 2 valid defects per month

Re-performance Periodic surveillance/ customer complaint

PWS 3.0 No more than 2 valid defects per month

Re-performance Periodic surveillance/ customer complaint

PWS 4.0 No more than 2 valid defects per month

Re-performance Periodic surveillance/ customer complaint

PWS 11.0 No more than 2 valid defects per month

Re-performance Periodic surveillance/ customer complaint

Emergency Call Contractor shall have the experience and capability to provide the necessary personnel, labor, services, administration, facilities, supplies, materials, and equipment in 48 hours from the time and date the requested emergency call has been issued. Contractor shall have the experience and capability to provide services to remote site assigned.

PWS 3.0

servicing standards as specified in the PWS will be met

95% acceptability to meet this requirement

Rework of line items at no cost to the government.

Positive/Negative performance rating.

Invoice reduction up to 10% of unit line item pricing for repeated deficiencies within 6 months of each other

PWS 4.0

servicing standards as specified in the PWS will be met

95% acceptability to meet this requirement

Rework of line items at no cost to the government.

Positive/Negative performance rating. Exercise Option Years