Attach 1_Instructions to Offerors_Evaluation Criteria_W81K00-22-R-0011_24 June 2022.pdf

24 June 2022 W81K00-22-R-0011

52.212-1 Instructions to Offerors - Commercial Services

ADDENDUM TO 52.212-1

Offerors shall submit quotes in electronic form via email no later than 2:00 P.M., Central Time (CT)((San Antonio, Texas)), 13 July 2022. The point of contact is Ms. Rosalba Martinez, Contract Specialist, at rosalba.martinez1.civ@mail.mil and Robin M. Castro, Contracting Officer, at robin.m.castro.civ@mail.mil.

Offers shall be submitted via e-mail only. Quotes received after 2:00 P.M., CT on 13 July 2022 will be late and will not be considered for award. Failure to submit the required documentation as specified in the following paragraphs will make the Offeror non-compliant and ineligible for award. It is vital that Offerors follow instructions provided and adhere to page limits specified.

Questions shall be submitted via e-mail to Ms. Rosalba Martinez, Contract Specialist, at rosalba.martinez1.civ@mail.mil and Robin M. Castro, Contracting Officer, at robin.m.castro.civ@mail.mil not later than 2:00 P.M., CT 29 June 2022. No questions will be entertained after this date. Do NOT submit multiple emails for questions. Answers to vendor questions will be posted to SAM.gov.

Note: Only electronic (e-mail) quotes will be accepted. Offers submitted by any other method are unacceptable. Each volume shall be submitted as a separate file in .pdf format, with the files names clearly identifying the volume number and contractor’s name. Pricing shall be submitted on the Excel spreadsheet attached to the solicitation (Attachment 2), renamed with the same naming convention. A .pdf of pricing is not required. Pricing information shall be included in Volume IV – Pricing only and shall not be included or summarized in any other volume. The quote shall not contain any extraneous information such as advertisements or marketing information.

Files larger than 20MB may need to be transmitted in separate emails. All emails, regardless of size, need to be received by the Government server, by the stated submission deadline. The Government will not be responsible for any failure of transmission or receipt of the quote, or any failure of the Offeror to verify receipt of the emailed quote. All quotes submitted after the deadline will be considered untimely and ineligible for award.

The quote shall be clear, concise and include sufficient detail for effective evaluation and for substantiation of the validity of stated claims. Responses to this solicitation shall strictly adhere to the requirements set forth in the solicitation. Therefore, each initial proposal should contain the Offeror’s best terms for technical and price. Submissions that do not adhere to format and content requirements will be considered non-complaint. The Government reserves the right to eliminate any such quotes from consideration for award.

The proposal shall be prepared in four (4) separate volumes as follows.

Volume I – Administrative Volume II – Factor 1 – Technical (inclusive of subfactors) Volume III – Factor 2 – Past Performance Volume IV – Factor 3 – Price

VOLUME I – ADMINISTRATIVE

Administrative shall include the following:

1. A summary or title page identifying the Offeror, the full address, phone, DUNS number, CAGE code, point(s) of contact (POC(s)) of the Offeror, and the solicitation number. Offeror shall include a statement that the Offeror agrees to hold the offered prices firm for 120 calendar days after the proposal closing date. (Page limit: 1 page)

2. A completed copy of PAGE 1 ONLY of the SF 1449 and any amendments to the solicitation, if any are issued, with the signature of a corporate officer authorized to negotiate for the company.

Electronic signature is acceptable. Do not include the entire SF 1449.

3. Representations and Certifications. Offerors shall be registered in the SAM with the appropriate NAICS Code and shall not have any Active Exclusions listed within SAM. If the Offeror is currently registered in SAM with completed representations and certifications, an affirmation on the title page (or separate page) that these representations and certificates are current, complete, and accurate as of the date proposals are due shall suffice. Otherwise, the Offeror shall complete and include with its proposal one (1) copy of the following provisions located within the solicitation: FAR Provision 52.212-3, Offeror Representations and Certifications, Alternate I; FAR Provision 52.209-7, Information Regarding Responsibility Matters; plus any other provisions herein. (Page limit: 1 page if registered in SAM; unlimited pages if including provisions.)

4. The Continuation of Essential Contractor Services Plan. This plan shall be prepared in accordance with DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services, contained in this solicitation. There is no page limit for this plan; however, Offerors are encouraged to be as succinct as possible in describing how it will continue to perform the essential contractor services listed in the Performance Work Statement during periods of crisis.

The plan shall identify provisions made for the acquisition of essential personnel and resources, if necessary, for continuity of operations for up to 30 days or until normal operations can be resumed, and shall address, at a minimum, (i) Challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves;

(ii) The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site; (iii) The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home; (iv) Any established alert and notification procedures for mobilizing identified “essential contractor service'' personnel; and (v) The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis. Note: The Continuation of Essential Contractor Services Plan is not an official evaluation factor however, this plan as part of the Offerors quote will be incorporated into the resultant award and will be utilized in a time that essential contractor services is deemed necessary.

VOLUME II – FACTOR 1 – TECHNICAL

The technical proposal, Volume II – Factor 1, shall address the following subfactors. Offerors shall address and be able to meet all requirements and specifications outlined in the solicitation to be considered. NOTE: Statements that the offeror understands can or will comply with all specifications, statements paraphrasing the specifications or parts thereof, or phrases such as standard procedures or well-known techniques will be used will be considered insufficient. Insufficient explanations of how your company will comply with the above requirements may cause your offer to receive an

UNACCEPTABLE RATING.

Subfactor 1a: Procedures Manual: Procedures Manual. The offeror shall submit a manual, detailing how they intend to comply with the requirements of the contract and the performance work statement, to include (1) meeting the turnaround times, (2) the actual sorting, laundering, folding, and finishing processes, and (3) the packaging and transportation and packaging of laundry between the MTF and the offeror's place of performance. The offeror shall also indicate where the actual laundering will take place.

Subfactor 1b: Quality Control: The offeror shall submit their Quality Control Plan, describing, in detail, the procedures they will use for deficiency identification, correction, and control. The plan shall describe what measures will be taken to resolve customer complaints, a plan to prevent recurrence of identified performance deficiencies, and a plan to respond to re-work in accordance with the performance work statement. Note: Attachment 5 – Quality Control Surveillance Plan (QASP) is hereby provided as an informational copy to support the Contractor’s efforts in developing a QCP that will interrelate with the Government’s QASP.

VOLUME III – FACTOR 2 – PAST PERFORMANCE

The Offeror shall submit with its proposal evidence of recent (to be recent, the effort must be ongoing or must have been performed within the past three (3) years from the closing date of this solicitation) and relevant past performance under which YOUR company (the Offeror) provided the same or similar services with similar magnitude and scope of the solicited requirement in the public and/or private sector.

Performance must have been by the Offeror (not by a subsidiary or sister company) either as the prime contractor or subcontractor.

Provide a list of references with company name, contract number, contract value, period of performance, point of contact, and phone number. Reference list should include a minimum of three and no more than five references. All references shall be residing in the United States and shall include relevant experience regarding bulk laundry services or similar services with similar magnitude and scope of the solicited requirement in the public and/or private sector.

Provide a copy of the attached Past Performance Questionnaire (PPQ) (Attachment 6) to a minimum of three references with instructions to return the PPQ to the Regional Health Contracting Office, ATTN:

rosalba.martinez1.civ@mail.mil and robin.m.castro.civ@mail.mil by the specified due date for receipt of offers. It is the offeror’s responsibility to ensure the reference submits the PPQ directly to the Contracting Office for consideration. Contractor Performance Assessment Reports (CPARs) will also be accepted in lieu of PPQs. Offerors shall ensure CPARs are finalized and correspond to the list of references provided in this volume.

The Government may also consider any additional information from its own files, databases such as the Past Performance Information Retrieval System (PPIRS), or from any other source it deems appropriate.

The Government may survey references to verify the information provided.

VOLUME IV – FACTOR 3 – PRICE

The Offeror shall submit proposed pricing for all contract line item numbers identified in the solicitation on the Excel spreadsheet provided as Attachment 2. The Pricing Worksheet shall be submitted in Microsoft Excel format with all formulas intact. Offerors shall ensure the formulas and totals accurately reflect the pricing data proposed. Provide total pricing for the base period and each option period, as well as a grand total of the entire proposal. Cost and Pricing Data is not required under competitive and commercial acquisitions; however, if only one proposal is received - Other than Certified Cost or Pricing data may be required.

(m) The Government will award a contract resulting from the solicitation to the responsible Offeror whose proposal conforms to the solicitation and is the most advantageous to the Government, price and other factors considered.

(End of Addendum to 52.212-1)

52.212-2 Evaluation - Commercial Services

ADDENDUM TO 52.212-2

Paragraph (a) is hereby replaced with the following:

(a) Award will be made using the lowest price technically acceptable (LPTA) source selection process.

Award will be made to the responsible offeror on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors. Award is anticipated to be made without discussions with Offerors (except communications conducted for the purpose of minor clarification). Therefore, each initial offer should contain the Offeror's best terms from a technical and price standpoint. However, the Government reserves the right to conduct discussions if it is later determined by the Contracting Officer to be necessary.

The following factors and subfactors shall be used to evaluate offers:

(1) FACTOR 1 – TECHNICAL

Subfactor 1a: Procedures Manual Subfactor 1b: Quality Control

(2) FACTOR 2 – PAST PERFORMANCE

(3) FACTOR 3 – PRICE

FACTOR 1 – TECHNICAL

Technical acceptability ratings reflect the Government’s confidence in the offeror’s ability, as demonstrated in its written technical proposal, to perform the requirements stated in the solicitation. The Government will make an independent judgment of the probability of success. The following adjectival ratings will be used in evaluating each offeror’s written technical proposal:

ACCEPTABLE

To receive this rating, the offeror shall meet or exceed the requirements set forth in solicitation. The offerors technical quotation sufficiently explained how they are capable and intend to meet all requirements and specifications required by the solicitation.

UNACCEPTABLE

An unacceptable rating will be assessed on any offeror that presents items that demonstrate any of the following:

Failure to provide sufficient detail for the Government to determine whether the offeror is capable to satisfactorily meet the requirements of this solicitation.

Failure to meet the quality control standards and turnaround times.

Note: If any subfactor is rated as Unacceptable, the entire Factor will be rated as Unacceptable. To receive consideration for award, a rating of Acceptable must be achieved for Factor 1

TECHNICAL.

FACTOR 2 – PAST PERFORMANCE:

The following adjectival ratings will be used to determine degree of performance risk associated with the proposal. In the case of offerors for which there is no information on past contract performance or where past contract performance information is not available, the offeror will not be evaluated favorably or unfavorably on the factor of past performance. In this case, the offeror’s past performance is unknown and assigned a performance confidence rating of “neutral.”

Past Performance Evaluation Ratings Rating Definition

ACCEPTABLE

Based on the offeror’s past performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.

UNACCEPTABLE

Based on the offeror’s past performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

FACTOR 3 – PRICE:

The Government does not intend to conduct a price realism analysis of the proposal; however, a price realism analysis of the proposal may be conducted for such purposes as determining an offeror’s understanding of the solicitation’s requirements or assessing risk associated with an offeror’s proposal once the proposal has received an Acceptable on technical capability and past performance. A proposal unrealistically low in price may be grounds for eliminating a proposal from competition and will be determined by the Government to be indicative of failure to be consistent with the offeror’s written technical capability approach and/or indicative of a failure to comprehend the complexity and risks of the proposed contractual requirement. A proposal whose price is determined to be unrealistically low in price will not be considered for award. Price must also be determined to be fair and reasonable.

The Government will only pay for actual quantities ordered and accepted, regardless of the quantities established on the contract. Therefore, the offeror is hereby informed that the final unit prices are not subject to adjustment on the basis of a difference between ordered amount and actual quantities.

(b) Options. The Government will evaluate proposals for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that a proposal is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(d) Given that FAR 52.217-8 provides that the Government may exercise the Option to Extend Services at the rates specified in the contract (i.e., the rates in effect when the Extension of Services option is exercised), for purposes of evaluating the Option to Extend Services, the Contracting Officer will consider the prices submitted for the base and each option year, since those are the binding prices should the Option to Extend be exercised.

END OF ADDENDUM TO 52.212-2