Att-SOW_Delta V Plus MS SN09814D_Unity Plan.pdf

FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES) (SOW)

GENERAL INFORMATION

Title of Project: Preventive Maintenance of Delta V Plus MS (Hi Pace, CNOS +HD) SN 09814D

Statement of Need, Purpose, and/or Objective:

This preventive maintenance contract shall be effective upon successful execution of this order from March 25,2025 to March 24,2026. It helps keep the equipment in running order and process the Protein samples without any problems.

Background Information:

The National Institute on Aging (NIA) Laboratory of Clinical Investigation (LCI) requires the use of Delta V Plus MS (Hi Pace, CNOS + HD) SN09814D for protein analysis in plasma samples. It is imperative that these machines stay operational hence requiring a maintenance service agreement.

Period of Performance:

The contractor shall provide services as follows:

Base Year: March 25, 2025 – March 24, 2026 Option Year 1: March 25, 2026 – March 24, 2027 Option Year 2: March 25,2027 – March 24, 2028

Background Information:

Same as above

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

~ Currently active certified Thermo Electron scientific Field Service Engineers labor, travel, and parts required for Corrective Maintenance visits with a targeted response time of 3 business days ~ Priority status for technical support inquiries with a targeted immediate response time. Thermo Fisher Scientific certified service engineer will conduct diagnosis and Corrective Maintenance procedures using the latest digital remote support tools ~ One (1) scheduled annual Preventive Maintenance visit (a standard PM kit is included) ~ Discount on additional Preventive Maintenance ~ Instrument Requalification (RQ) in conjunction with a scheduled Corrective Maintenance with a purchase of an add-on Operational Qualification (OQ) ~ Premium subscription to Unity Lab Services Online Knowledge Base ~ 10% discount on parts, accessories, and consumables during the effective period of the contract (please ask for the discount when contacting your local Thermo Fisher Scientific parts ordering department) ~ Computers that were purchased from Thermo Fisher Scientific and required for the operation of the analytical system ~ Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance) ~ 10% discount off list price for the training classes purchased during the contract validity period. May not be available in all locations or used in conjunction with any other discounts

LEVEL OF EFFORT:

Not applicable

FAR Part 11—Describing Agency Needs

GOVERNMENT RESPONSIBILITIES

The government will provide workspace for the preventative maintenance. Machine is currently located in BRC/08B Lab and vendor will have access to the room at the time of maintenance.

DELIVERY OR DELIVERABLES:

The Thermo Electron North America Plan covers parts, labor, and travel for remedial repairs. There is no charge for ONE (1) Scheduled Preventive Maintenance visit in addition to unlimited number of demand on-site service visits priority response times of up to three (3) business days, priority phone/email access to instrument and application technical support, and remote monitoring and diagnosis service, plus replacement parts as needed. See the attached quote for more description.

REPORTING REQUIREMENTS

The Vendor shall submit reports after each work visit or completed deliverable, if any.

OTHER CONSIDERATIONS

Travel:

The principal place of performance is the BRC/08B014lab. All Travel associated with the regular maintenance and demand on site visits are covered in the cost of the total contract.

Key Personnel:

In order to service the Delta V Plus MS (Hi Pace, CNOS + HD), only Thermo certified field service engineers that are active and currently certified by Thermo Electron would be considered to service Delta V Plus MS (Hi Pace, CNOS +HD) SN 09814D. Additionally, only designated Thermo Electron field service engineers will have the latest technical developments, repair procedures, instrument schematics, software updates, and access to the Thermo proprietary tools including only new OEM certified Parts would enable these engineers to efficiently diagnose and service the products. They also undergo a multi-step training program. As a result, only, Thermo service engineers should service the equipment

Information System Security Plan:

Laboratory personnel will sign in and sign out the representatives whenever they schedule the visits for repair and maintenance

Data Rights:

Not applicable

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.

Publications and Publicity:

Not applicable

Confidentiality of Information:

Not applicable