Att. 1-SOW-Data Recovery.pdf

STATEMENT OF WORK (SOW)

For

Data Recovery Services

Shaw Air Force Base, South Carolina

15 September 2020

1.0 SCOPE

This requirement is for recovery of all data on 8 Seagate hard drives with SATA connections. The Contractor shall provide all equipment, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to meet the requirements as stated in this SOW. All equipment, supplies, and materials provided shall be new and not refurbished.

2.0 REQUIREMENTS

2.1 GENERAL REQUIREMENTS

2.1.1 Physical Security

The Contractor shall be responsible for safeguarding all government property and controlled forms provided for Contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

2.1.2 Reporting Requirements

Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, Contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

2.1.3 Manuals and Practices

The Contractor shall provide the latest version of operation, installation, and maintenance manuals and practices/users guide for each system installed as provided by the original manufacturer with all new equipment.

2.1.4 SPECIFIC REQUIREMENTS

The Contractor shall provide all equipment, materials, labor and service required to provide a recover data from eight (8) Seagate hard drives with SATA connections. Each hard drive is 2 TB and the model number for each hard drive is ST20000NM0033.

The contractor shall:

• Provide all services as quickly as possible, but no longer than 5 business days

• Packaging and overnight shipment labels for the equipment to their facility

• Recover data on all hard drives

• Transfer the data to a 20 TB external hard drive unencrypted

• Packaging and overnight shipment labels for the 20 TB external hard drive and the eight

(8) original hard drives.

• Contractor shall NOT retain any DATA recovered, all DATA should be returned to the government.

2.1.5 Expected Completion Date

All work shall be accomplished in reference to this task order within 10 calendar days of award.

Any request or justification for change shall be made to the Contracting Officer in writing and must be approved by the government.

2.1.6 Proposal Contradictions

Resolution to any contradictions within the proposal shall be to the benefit of the government.

2.1.7 Training and Certification Requirements

All personnel identified to support this requirement must be trained and/or certified on the equipment being repaired.