Att. 002 - Performance Work Statement.pdf

Performance Work Statement Solicitation #1282B125Q0003

Holy Cross Snow Removal

White River National Forest (Colorado) Holy Cross Ranger District

C.1 DESCRIPTION OF REQUIREMENT

The Contractor shall provide all management, tools, supplies, equipment, and labor necessary to ensure that snow plowing services are performed at the Holy Cross Ranger Station’s Meadow Mountain Public Parking Lot and the Grouse Creek Trailhead in a manner that will maintain a safe environment.

The contractor shall plow snow from all paved areas, parking areas and turn- arounds described in the above-mentioned areas whenever snowfall equals 3 inches or more in a 12-hour period.

Plowing will be completed by 7:00 am 7 days a week. This is due to the popularity of the parking areas that will be filled with cars later in the morning. Snow shall be pushed into designated areas so landscaping, improvements, and utilities are protected. Reference maps will be provided. The Contractor shall remove snow, including drift or piles, from all remaining paved surfaces.

All snow shall be removed from around the dumpsters to allow for pedestrian access to disposal of refuse. No snow shall be placed in front of the dumpsters. The dumpsters shall be cleared at the end of each snowstorm.

Snow plowing shall include the clearing of snow from driveways and parking areas by pushing and piling snow into adjacent areas as designated by the US Forest Service and shown on the attached maps. No snow piles shall be left in the plowed areas. The parking areas shall not have a reduction of more than 10 percent of parking spaces at the end of the storm as were there before the snow season began. At the parking lot entrances and exits, the snow shall be plowed back four (4) feet from the curb line/edge of pavement for traffic visibility. The snow banks shall not exceed three (3) feet high in these areas. Snow banks shall be pushed back or snow removed to meet these standards.

C.2 DEFINITIONS

SNOWFALL: The total accumulation of snow the Contractor plows each time the contractor is called out to the site to perform plowing, as measured by the Contractor and may be required to be confirmed by the COR or the COR's representative.

CONTRACTING OFFICER'S REPRESENTATIVE (COR) AND ALTERNATE: The government employee(s) appointed in writing by the Contracting Officer to be responsible for monitoring the Contractor's performance.

CONTRACT MANAGER/ SITE SUPERVISOR: The Contractor shall provide in writing the name of the contract manager and an alternate who shall be responsible for the performance of the work. The contract manager or alternate shall have full authority to act for the Contractor on all matters relating to the daily operation of this contract.

MEASUREMENTS: All measurements are approximate and should be field verified by the Contractor and government representative.

C.3 SERVICE DELIVERY SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Service Performance Periods Base Period 01 January 2025 to 31 December 2025 Option Year 1 01 January 2026 to 31 December 2026 Option Year 2 01 January 2027 to 31 December 2027 Option Year 3 01 January 2028 to 31 December 2028 Option Year 4 01 January 2029 to 31 December 2029

a. Remove Snow & Prevent accumulation. Ensure paved areas are safe for vehicle or pedestrian traffic. Ensure areas have adequate clearing for the conditions.

b. No more than 3 customer complaints per service month.

c. Maintain Number of Parking Spaces-the parking lot shall not have a reduction of more than 10% of parking spaces at the end of the storm as were there before the snow season began.

C.4 ADDITIONAL INFORMATION

HOURS OF OPERATION. All plowing shall be completed before 0700 hours. It shall be presumed that the center will remain open for business during all weather conditions, and that there will be pedestrian and vehicle traffic, truck deliveries, cars parked in the parking lots, and other normal business day activities.

The Contractor shall begin snow plow procedures any day the over-night accumulation exceeds three (3) inches. Parking lots and entrances shall be plowed. It shall be plowed to the bare pavement with no trailing windrows left in the areas. All parking spaces shall be cleared of snow and available for parking.

QUALITY CONTROL. Contractor shall develop and maintain a quality program to ensure services are performed in accordance with commonly accepted commercial practices. Develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

As a minimum, the Contractor shall develop quality control procedures that address the areas identified in paragraph 3, Service Delivery Summary. The Government Evaluator must have a specific quality control inspector to notify in case of customer complaints.

QUALITY ASSURANCE. The Government will evaluate the Contractor's performance in accordance with the Quality Assurance Surveillance Plan.

GOVERNMENT REM EDIES. The Contracting Officer shall follow FAR 52.212.4, Contract Terms and Conditions - Commercial Items, for Contractor's failure to perform satisfactory services or failure to correct non-conforming services.

POINT OF CONTACT (POC}. The Contractor shall provide an on-site supervisor who shall be responsible for the performance of work. The contract manager, alternate and site supervisor shall be able to effectively read, write, speak and understand the English language. At the contract site, at least one person must be able to effectively speak and understand English and be able to translate for non- English-speaking workers. The name and telephone numbers for contacting this designated person where they may be reached on a 24-hour basis seven (7) days a week shall be submitted in writing to the Contracting Officer and COR.

The Contractor shall maintain a listed telephone number for the designated contract manager and alternate(s) or other responsible representative (exclusive of an answering machine) who shall be available in his office during hours of operation to receive and adjust complaints and reports of deficiencies from the Contracting Officer, COR, and alternate COR.

C.5 PROJECT MANAGEMENT AND SUPERVISION

The Contractor shall at all times be responsible for safe, careful and efficient operations of his equipment. The Contractor shall provide an on-site qualified supervisor during all snow plowing and removal operations.

The Contractor shall be responsible for the repair or replacement of all government property, including, but not limited to curbing, soil, lawns, shrubs, fences, gates and handrails damaged by his operations. The Contractor may review the areas with the COR prior to the first storm to validate current conditions.

The Contractor shall be responsible for all damages to vehicles or property caused by his/her operations. If a vehicle is damaged, the Contractor shall report the incident immediately with all pertinent details to local/state police, the Contracting Officer and the COR.

C.6 CONTRACTOR PERSONNEL

LICENSES. The Contractor shall ensure that employees have current and valid licenses for the operation of such equipment as the Contractor may use in the performance of this contract.

Contractor shall ensure all DOT medical requirements are met.

Equipment operators shall be experienced and capable of operating the equipment. They shall be Commercial Drivers Licensed (CDL) by the state for the equipment and the motor vehicles they are operating.

EMPLOYEE IDENTIFICATION. The Contractor personnel shall wear or have in their possession appropriate identification with a current photo and employee name.

EMPLOYEE CONDUCT. The Contractor shall not allow any employee who is under the influence of alcohol, drugs or any other incapacitating agents to perform work under this contract.

SAFETY PROGRAM. The Contractor shall implement and maintain a safety program for preventing accidents and preserving the life and health of Contractor personnel and Government personnel involved in the performance or administration of the contract. A copy of the Contractor's safety program shall be made available at the request of the Government.

C.7 CONTRACTOR SUPPLIED EQUIPMENT AND SERVICES

VEHICLE AND EQUIPMENT REQUIREMENTS. The Contractor's vehicles and accessories required to perform this contract shall be specifically designed for the purpose intended in this contract. The Contractor's furnished equipment and vehicles shall be provided in adequate numbers and of appropriate type and size to fulfill the requirements of this contract in accordance with bid schedule, workload estimates and local, State and Federal environmental, and safety requirements as applicable.

Contractor's vehicles shall also meet the following criteria:

• The Contractor shall comply with the provisions set forth in the most recent revision of 40 CFR Part 202 (available upon request), for the routine maintenance of vehicles and all equipment required to assure satisfactory performance of snow plowing and removal operations.

• The Contractor shall comply with the provisions set forth in 49 CFR Part 390-397 (available upon request), for motor carrier safety standards.

• The vehicles furnished by the Contractor shall have the Contractor's name, address and telephone number clearly visible on both sides of each vehicle.

• The Contractor shall operate his vehicles in accordance with all Federal, state and Installation traffic regulations and provide for registration, licensing and insurance in compliance with all applicable laws, regulations and subject to the terms and conditions of this contract.

• The Contractor shall supply all fuel, lubricants, spare parts and provide repair and maintenance necessary to keep equipment in operating condition.

• Storage of equipment will be available at Vail Pass to cut down on transport time if that option is selected.

C.8 ENVIRONMENTAL SPECIFICATION SECTION

Under no circumstances is hazardous waste to be transported onto United States Forest Service property.

Less hazardous or non-hazardous materials will be substituted for hazardous materials, unless specifically required elsewhere in this contract. Where hazardous materials are needed, users will adhere to all applicable federal, OSHA and state regulations regarding the management and handling of hazardous materials. In the absence of regulations, users will apply the best available technology or management in the use, handling and disposal of hazardous materials.

Contractor will submit Material Safety Data Sheets (5 copies) for all hazardous materials to be used in this contract within _5_days after contract award.

RELEASE REPORTING. Any release of oil (including leaks from hydraulic hoses and equipment), hazardous waste or hazardous material at sites shall be immediately reported to the local fire department and the COR.

Any hazardous waste released to the environment (including leaks from hydraulic hoses and equipment) as a result of the Contractor's work shall be the sole responsibility of the Contractor and shall be cleaned up at no expense to the government. Any release shall be cleaned up to the standards set forth in 40 CFR 260 et. Seq. Neither the need to comply with this provision nor any cost or delays caused by failure to comply with applicable environmental laws will be the basis for an extension of time for task or contract completion, an equitable price adjustment or the relaxing of any contract requirements.

The Contractor is required by law to contact the Federal and Local Environmental Agency or Occupational, Safety and Health Agencies for any reason related to compliance requirements arising out of performance of this contract.

In the event any agency contacts the Contractor for any reason relating to compliance requirements arising out of performance on this contract, the Contractor shall immediately inform the COR and the Contracting Officer no later than the close of business on the day the contact is made. If such communication is after normal business hours, notification will be made immediately on the next business day. The Contractor shall also provide the name, telephone number of the agency, name of the person making the contact and the substance of any verbal or written communication from such agency. Any coordination with regulatory agencies to discuss the extent of the law requirements will first be made through the COR.