Att 4 - Det 4 CQ WiFi - PWS (17 Aug 20).pdf

Performance Work Statement

Det 4 Contingency Quarters Wi-Fi

8th AF/Det 4

United States Air Force

17 August 2020

1. Description of Services

1.1. The contractor shall provide all tools, parts, equipment, materials, transportation, personnel, labor, supervision, and management necessary to deliver commercial Wi-Fi at various locations across Andersen Air Force Base.

1.2. The contractor shall provide unlimited data wireless internet access 24/7 with a minimum sustained bandwidth (MSB) of at least 100 Megabits per second (Mbps) download and 5 Mbps upload speeds with unlimited data and full coverage to Building

27003 (30 rooms), Building 27005 (60 rooms), Building 27006 (40 rooms), Fleming

Heights Houses (93 houses) via modem and router. Locations are identified in the

Appendix 1.

1.2.1. The contractor shall procure, integrate, deliver, install, test, and maintain equipment necessary to provide internet wireless connectivity to all identified facilities.

1.2.2. Service provider installation technicians shall not make alterations to existing infrastructure without the concurrence of the Contracting Officer.

1.2.3. The contractor shall be responsible for providing Wi-Fi service 24 hours a day 7 days a week. Unless otherwise specified down times for security patching or software and equipment upgrades.

1.2.4. The contractor must be available between 0800 and 1630, 7 days a week, to resolve any on site hardware/software issues which cannot be resolved remotely.

The Technical Point of Contact (TPOC) will contact the contractor if service has ceased.

1.2.5. If there are any scheduled service outages, the contractor must notify the

Contracting Officer 14 days prior to the outage.

2. Methods of Surveillance

2.1. Validated Customer Complaints: The following shall occur when the TPOC receives a mission partner complaint. If the complaint is validated, it results in a required service being re-performed to the performance standards as stated in the PWS and Services

Summary without additional expense to the Government. The Contracting Officer shall make final determination of the validity of customer complaints.

3. SECURITY REQUIREMENTS

3.1. Listing of Employees: The Contractor shall maintain a current listing of employees that require access to AAFB. The list shall include the employee's name and social security number. The list shall be provided to the Contracting Officer and sponsoring agency security manager. An updated listing shall be provided when an employee's status or information changes; i.e., terminated for cause, reassignment, retirement, etc., or when a new employee is added.

3.2. Pass and Identification Items: The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees. Employees shall only be granted access to the installation to perform functions directly related to their respective contract.

3.2.1. All contractor employees requiring access to AAFB shall be identified on an

AAFB Visit Access Request (VAR) form. The Contractor shall submit a completed

VAR through the Contracting Officer to 36 SFS Pass and Registration (36

SFS/S5AV) NLT 7 duty/business days, for foreign nationals 14 duty/business days, prior to requiring access to the installation.

3.3. Retrieving Identification Media: The Contractor shall return all identification media from employees who depart for any reason before the contract expires; i.e., terminated for cause, reassignment, retirement, etc. The Contractor will notify the Government immediately (within 24 hours) when unable to retrieve identification media from contract employees.

3.4. Travel Restrictions: Contractors are prohibited in areas of the installation other than their appropriate place of work and the routes to and from installation entry/exit points.

3.5. Traffic Laws: The Contractor and its employees shall comply with base traffic regulations. Traffic regulations include, but are not limited to:

3.5.1. Employees shall wear a seatbelt when operating or riding in any military, contractor-owned, or privately-owned vehicle while on the installation.

3.5.2. Speed limits on AAFB are 30 miles per hour (MPH) unless otherwise posted. Be aware of reduced speed limits and exercise caution when driving in base housing and school zones.

3.5.3. All vehicle operators on the installation shall not use cell phones unless the vehicle is safely parked or unless they are using a hands-free device. The wearing of any other portable headphones, earphones or other listening devices (except for hand-free cellular phones) while operating a motor vehicle is prohibited.

3.5.4. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges and debarment from the base.

3.6. Weapons, Firearms, and Ammunition: Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their contractor-owned vehicle or privately-owned vehicle while on AAFB.

3.7. Reporting Requirements: Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of Department of Defense (DoD) personnel, contractor personnel, resources, and classified or unclassified defense information.

3.8. Physical Security: The Contractor shall be responsible for safeguarding all Government property and Controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

4. General Information

4.1. Government Technical Point of Contact (TPOC)

4.1.1. TSgt Tiffany Ranson

Tiffany.ranson@us.af.mil

671-979-5512

4.2. Contract Manager. The contractor shall designate a contract manager who will be responsible for performance of services. Upon contract award, the contractor shall submit the name and phone number of the contract manager, in writing, to the

Contracting Officer. The contract manager shall have full authority to act for the contractor on all matters relating to the contract. The contract manager shall be available, either in person or by telephone, during normal business hours to discuss performance with Government personnel. The contract manager and alternate(s) contract manager must be able to read, write, speak, and understand English fluently.

4.3. Contractor Personnel Qualifications. The contractor shall ensure all employees are fully qualified, and if necessary, certified to perform the services required by the contract.

4.4. Delays. The Contractor shall immediately notify the Contracting Officer of any delays in performance.

4.5. Safety. The contractor shall be liable for any damages resulting from any carelessness or failure to follow proper safety, installation, engineering, or maintenance procedures and standards.

4.6. Continuation of Essential DoD Contractor Services During Crises. In accordance with Department of Defense Federal Acquisition Regulation Supplement (DFARS), Subpart 237.76, Continuation of Essential Contractor Services, the Government has determined that contract services described in this PWS are mission essential and do require the contractor’s continued support during a crisis.

4.7. Cost Change. If there is any situation presented that requires an increase or decrease in cost, the Contracting Officer must be contacted before any change is made.

5. APPENDIX

5.1. The following appendix is included as an attachment to this PWS:

5.1.1. Appendix 1 – Building and Room Listing

APPENDIX 1

Included Building and Room Listing for:

Building 27003 (30 rooms), Page 5

Building 27005 (60 rooms), Page 5

Building 27006 (40 rooms), Page 6

Fleming Heights Houses (93 houses), Page 7

BUILDING 27003 – 30 ROOMS

Item # Floor # Room # Item # Floor # Room # Item # Floor # Room #

1 1st Rm 1101 11 2nd Rm 1201 21 3rd Rm 1301

2 1st Rm 1102 12 2nd Rm 1202 22 3rd Rm 1302

3 1st Rm 1103 13 2nd Rm 1203 23 3rd Rm 1303

4 1st Rm 1104 14 2nd Rm 1204 24 3rd Rm 1304

5 1st Rm 1105 15 2nd Rm 1205 25 3rd Rm 1305

6 1st Rm 1106 16 2nd Rm 1206 26 3rd Rm 1306

7 1st Rm 1107 17 2nd Rm 1207 27 3rd Rm 1307

8 1st Rm 1108 18 2nd Rm 1208 28 3rd Rm 1308

9 1st Rm 1109 19 2nd Rm 1208 29 3rd Rm 1309

10 1st Rm 1110 20 2nd Rm 1210 30 3rd Rm 1310

BUILDING 27005 – 60 ROOMS

1 1st 1A 21 2nd 11A 41 3rd 21A

2 1st 1B 22 2nd 11B 42 3rd 21B

3 1st 2A 23 2nd 12A 43 3rd 22A

4 1st 2B 24 2nd 12B 44 3rd 22B

5 1st 3A 25 2nd 13A 45 3rd 23A

6 1st 3B 26 2nd 13B 46 3rd 23B

7 1st 4A 27 2nd 14A 47 3rd 24A

8 1st 4B 28 2nd 14B 48 3rd 24B

9 1st 5A 29 2nd 15A 49 3rd 25A

10 1st 5B 30 2nd 15B 50 3rd 25B

11 1st 6A 31 2nd 16A 51 3rd 26A

12 1st 6B 32 2nd 16B 52 3rd 26B

13 1st 7A 33 2nd 17A 53 3rd 27A

14 1st 7B 34 2nd 17B 54 3rd 27B

15 1st 8A 35 2nd 18A 55 3rd 28A

16 1st 8B 36 2nd 18B 56 3rd 28B

17 1st 9A 37 2nd 19A 57 3rd 29A

18 1st 9B 38 2nd 19B 58 3rd 29B

19 1st 10A 39 2nd 20A 59 3rd 30A

20 1st 10B 40 2nd 20B 60 3rd 30B

BUILDING 27006 – 40 ROOMS

1 2nd Rm 5201 15 2nd Rm 5215 29 3rd Rm 5309

2 2nd Rm 5202 16 2nd Rm 5216 30 3rd Rm 5310

3 2nd Rm 5203 17 2nd Rm 5217 31 3rd Rm 5311

4 2nd Rm 5204 18 2nd Rm 5218 32 3rd Rm 5312

5 2nd Rm 5205 19 2nd Rm 5219 33 3rd Rm 5313

6 2nd Rm 5206 20 2nd Rm 5220 34 3rd Rm 5314

7 2nd Rm 5207 21 2nd Rm 5301 35 3rd Rm 5315

8 2nd Rm 5208 22 2nd Rm 5302 36 3rd Rm 5316

9 2nd Rm 5209 23 2nd Rm 5303 39 3rd Rm 5317

10 2nd Rm 5210 24 2nd Rm 5304 38 3rd Rm 5318

11 2nd Rm 5211 25 3rd Rm 5305 39 3rd Rm 5319

12 2nd Rm 5212 26 3rd Rm 5306 40 3rd Rm 5320

13 2nd Rm 5213 27 3rd Rm 5307

14 2nd Rm 5214 28 3rd Rm 5308

Fleming Heights Houses – 93 HOUSES

Item # Building # Item # Building # Item # Building #

1 28032 32 28067 63 28098

2 28033 33 28068 64 28099

3 28034 34 28069 65 28100

4 28035 35 28070 66 28106

5 28036 36 28071 67 28107

6 28037 37 28072 68 28108

7 28038 38 28073 69 28109

8 28039 39 28074 70 28110

9 28040 40 28075 71 28111

10 28041 41 28076 72 28112

11 28042 42 28077 73 28113

12 28043 43 28078 74 28116

13 28045 44 28079 75 28117

14 28046 45 28080 76 28118

15 28047 46 28081 77 28119

16 28048 47 28082 78 28120

17 28049 48 28083 79 28121

18 28050 49 28084 80 28122

19 28051 50 28085 81 28123

20 28052 51 28086 82 28124

21 28053 52 28087 83 28129

22 28055 53 28088 84 28130

23 28056 54 28089 85 28131

24 28058 55 28090 86 28132

25 28060 56 28091 87 28133

26 28061 57 28092 88 28134

27 28062 58 28093 89 28135

28 28063 59 28094 90 28136

29 28064 60 28095 91 28137

30 28065 61 28096 92 28138

31 28066 62 28097 93 28139