Att_2-Sole_Source_Determination_Not_Exceeding_SAT_Redacted.pdf
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- Solicitation number
- 20156206
About this file
This document is a Sole Source Determination form from U.S. Customs and Border Protection for continued support of fiber optic services at the Air and Marine Operations Center (AMOC) in Riverside, CA. The procurement involves Ciena fiber optic equipment maintenance and support services for the 6500 and 5170 fiber optic transport rings, which are critical for the AMOC's mission-essential voice and data circuit connectivity.
The specific services include 7x24x365 remote technical support, standard hardware repair, 4-hour managed spares replacement, and 4-hour engineer dispatch for both the Global 6500 and 5170 equipment. The document indicates that the Government intends to solicit and negotiate directly with Carshoft Technology Corporation, recognizing their institutional knowledge of the current support being provided to the AMOC. The procurement emphasizes the technical integrity and reliability required to maintain mission-critical communications, with a mandatory four-hour vendor response time for maintenance issues.
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Attachment 2 U.S. Customs and Border Protection
Sole Source Determination For actions above the micro-purchase threshold but not exceeding the SAT
Version 1.0 September 2016
Date: _1/13/2026________ PR Number: ___ 20156206__________
1. Nature and/or description of the item/service being procured and anticipated cost:
This requirement is for continued support required at the Air and Marine Operations Center (AMOC) in Riverside, CA for Ciena fiber optic service. Technical integrity and reliability is critical in maintaining the voice and data circuits vital to the AMOC mission. The AMOC is currently using both a Ciena 6500 and 5170 fiber optic transport rings and equipment to accomplish this mission essential circuit connectivity. Without this transportation of data and voice the AMOC cannot complete mission requirements therefore, a four-hour response by the vendor providing the maintenance is required. Items being procured as follows:
a. GLOBAL 6500 SMARTSUPPORT-7 x 24 x 365 Remote Technical Support:
b. GLOBAL 6500 STANDARD HARDWARE REPAIR 30-DAY- The Service is provided, at no additional charge during the agreed warranty period, as part of the initial purchase of Ciena hardware and in accordance with the warranty terms set forth in the Agreement.
c. GLOBAL 6500 4 HOUR MANAGED SPARES- On a 7x24x365 basis, in the event of hardware failure after the Ciena product covered by this Service (the “Covered Product”) is placed in service by Buyer, a replacement will arrive at Buyer’s site within four hours after the Equipment Return (ER) number is issued and Ciena determines that a replacement is required.
d. GLOBAL 6500 4 HOUR ENGINEER DISPATCH- On a 7 x 24 x 365 basis, in the event of hardware failure, an appropriately trained technician shall be dispatched to the AMOC as required.
e. GLOBAL 5170 SMARTSUPPORT- 7 x 24 x 365 Remote Technical Support
f. GLOBAL 5170 STANDARD HARDWARE REPAIR 30-DAY- The Service is provided, at no additional charge during the agreed warranty period, as part of the initial purchase of Ciena hardware and in accordance with the warranty terms set forth in the Agreement. Upon expiration of the agreed warranty period, an annual extension of the hardware repair Service may be purchased for an agreed price.
g. GLOBAL 5170 4 HOUR MANAGED SPARES- On a 7x24x365 basis, in the event of hardware failure after the Ciena product covered by this Service (the “Covered Product”) is placed in service by Buyer, a replacement will arrive at Buyer’s site within four hours after the Equipment Return (ER) number is issued and Ciena determines that a replacement is required.
h. GLOBAL 5170 4 HOUR ENGINEER DISPATCH- On a 7 x 24 x 365 basis, in the event of hardware failure, an appropriately trained technician shall be dispatched to the AMOC as required.
Estimated value:
2. Sole Source Determination Rationale in accordance with FAR 13.106-1(b)(1)(i) and (ii).
(Check one and explain below):
________ Only one source reasonably available.
_________ Urgent and compelling circumstances exists.
_________ Exclusive licensing agreement exists.
File details come from the government source that posted it. Updated .