Atch3 Past Performance Questionnaire.PDF

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire RFP 15F06724R0000169 Page 1

To Whom It May Concern:

The Federal Bureau of Investigation intends to acquire Pilatus PC12 NGX Pilot Training Services

In order to accurately evaluate an Offerors past performance, your assistance is requested in obtaining and verifying its relevant past performance history on the attached Past Performance Rating Form. Please note that the Offeror was directed to submit to you a copy of the Experience Narrative for your contract that it submitted as part of its proposal.

Upon completion of this form, please e-mail it directly to the Contracting Officer, Kaitlin B.

Casey, kbcasey@fbi.gov ; Contract Specialist, Corey Linnen, clinnen@fbi.gov

Please make the subject line of the e-mail read “RFP 15F06724R0000069 Pilatus PC12 NGX Pilot Training Services PPQ”

– Past Performance Questionnaire –

The following standards will be used in arriving at the rating:

Outstanding The Contractor’s performance exceeded customer expectations and was technically acceptable, providing significant features or benefits.

Satisfactory The Contractor met customer expectations or contract requirements and demonstrated an acceptable understanding of the requirements.

Unsatisfactory The Contractor’s performance was either marginal or did not meet customer expectations or contract requirements.

Other If the element is not applicable, indicate with “N/A.” If no data has been obtained or additional comments are provided, please note in this column.

mailto:kbcasey@fbi.gov mailto:clinnen@fbi.gov

AMDAILEY

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PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire Page 2

PAST PERFORMANCE PROJECT IDENTIFICATON

CONTRACTOR NAME:

CONTRACT or ORDER

NUMBER:

PROJECT TITLE: Click here to enter text.

TOTAL PERIOD OF

PERFORMANCE,

INCLUDING OPTIONS

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PAST PERFORMANCE REFERENCE INFORMATION

NAME: Click here to enter text.

TITLE: Click here to enter text.

AGENCY or CUSTOMER: Click here to enter text.

PHONE: Click here to enter text.

E-MAIL Click here to enter text.

DESCRIPTION OF SERIVICES PROVIDED:

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For each of the Six (6) criteria listed below, the rater must choose One (1) Adjectival Rating by checking the box, as applicable. At a minimum, for any rating that is checked Marginal or Unsatisfactory, please submit additional comments to substantiate the rating. If Cost Control is N/A, Please explain why.

RFP 15F06724R0000169

PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire Page 3

1. QUALITY OF SERVICE

RATING Adjectival Rating

Definition

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Satisfactory Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

ADDITIONAL COMMENTS:

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2. SCHEDULE

RATING Adjectival Rating

Definition

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire Page 4

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Satisfactory Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

ADDITIONAL COMMENTS:

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3. COST CONTROL

RATING Adjectival Rating

Definition

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Satisfactory Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire Page 5

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

Not Applicable

ADDITIONAL COMMENTS:

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4. BUSINESS RELATIONS

RATING Adjectival Rating

Definition

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Satisfactory Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being

PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire Page 6 assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

ADDITIONAL COMMENTS:

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5. MANAGEMENT OF KEY PERSONNEL

RATING Adjectival Rating

Definition

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Satisfactory Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

ADDITIONAL COMMENTS:

PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire Page 7

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6. UTILIZATION OF SMALL BUSINESS

RATING Adjectival Rating

Definition

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Satisfactory Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

ADDITIONAL COMMENTS:

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PAST PERFORMANCE QUESTIONNAIRE

Attachment 3: Past Performance Questionnaire Page 8

Overall Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs? Why or why not?

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