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Attachment 5

FA561320Q0027

PAST PERFORMANCE QUESTIONNAIRE

This acquisition is for Occupational Health Care (OHC) and consultation services for Local National (LN) civilians to support Ramstein Air Base (AB) and its Geographically Separated Units (GSUs), Germany.

A.

GENERAL INFORMATION: Please correct any information below known to be inaccurate:

Contractor’s Name:

Address:

Telephone Number:

Email Address:

Point of Contact:

Project Title or Brief Description of Work*:

Contract Number*:

Contract Amount:

Contract Period or Dates of Performance*:

Approximate Number of Passengers per Year: _________________________

Contractor performed as the ( Prime Contractor ( Sub-Contractor ( Key Personnel.

To be completed by the respondent and returned directly to the contracting office.

* Note: If offeror holds or has held other contracts with your agency/organization in the last 3 years, please complete separate evaluation forms for those contracts as well.

B.

RATER INFORMATION:

Name of Rater:

Name of Rater:

Title:

Title:

Address:

OR

Address:

Phone Number:

Phone Number:

Email Address:

Email Address:

C. RETURN COMPLETED SURVEY NOT LATER THAN 20 AUG 2020 TO:

Juliane Benkel/Contract Specialist James Hanley, 1st Lt/Contracting Officer

700 CONS/PKA

and

700 CONS/PKA

juliane.benkel.de@us.af.mil james.hanley.4@us.af.mil

+49-6371-536-6799 or DSN 489-6799 +49-631-536- 2120 or DSN 489-2120

CONTRACTOR’S NAME:

CONTRACT NUMBER:

D. PERFORMANCE INFORMATION: Choose the appropriate letter on the scale (E, G, S, M, U, and N) that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF M or U.

E
G
S
M
U
N
Exceptional
Good
Satisfactory
Marginal
Unsatisfactory
Neutral

Performance meets contractual requirements and exceeds many to your organization’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Performance meets contractual requirements and exceeds some to your organization’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Performance meets contractual requirements. The contractual performance of the element or sub-element being assessed contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element being assessed contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Performance was not observed or not applicable to the current effort being reported against.

CONTRACTOR’S NAME:

CONTRACT NUMBER:

Place an “X” in the appropriate column using the definitions matrix above.

The contractor…
E
G
S
M
U
N
1.
…provided experienced managers and supervisors with the technical/ administrative abilities needed to meet contract requirements.
2.
…demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period.
3.
… provided adequately certified, licensed and trained personnel.
4.
… interfaced and cooperated with government quality assurance personnel (or corporate/agency equivalent) after being awarded the contract and/or commencement of project performance.
5.
…maintained sanitary conditions within the work environment.
6.
…provided effective quality control and/or inspection procedures to meet contract requirements.
7.
…provided timely resolution of contract discrepancies pursuant to their quality control procedures and established procedures to prevent recurrence of discrepancy.
8.
…identified problems as they occurred and/or suggested alternative approaches to problem resolutions.
9.
…displayed initiative to solve problems and follow-up to ensure desired results were achieved.
10.
…provided timely and courteous service to clients.
11.
…was responsive to contract changes (if applicable).
12.
…adequately coped with any sudden surge in requirements (if applicable.
13.
… adequately coped with short notice requirements.
14.
How would you rate the vendor's overall performance?

Remarks/Comments: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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