Atch 3 - PWS - MC-12 TSO Training Spt Svs (6 July 22).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Air Force Special Operations Command (AFSOC)

MC-12 Tactical Systems Operator (TSO) Training Support Services

6 July 2022

TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

2.0 SPECIFIC REQUIREMENTS

3.0 GOVERNMENT FURNISHED SUPPORT

4.0 GENERAL INFORMATION

5.0 SERVICE SUMMARY (SS)

6.0 DELIVERABLES

1. DESCRIPTION OF SERVICES

1.1. GENERAL DESCRIPTION. Non-Personal Services: The Contractor shall provide all personnel, supervision, transportation, and all items and services necessary to provide Air Force Special Operations Command (AFSOC) Tactical Systems Operator (TSO) aircrew training support in accordance with this Performance Work Statement (PWS). Training support for TSOs on MC-12W/BE-300 ISR variant aircraft includes; providing mission aircrew, scheduler, registrar, and Opposing Force/Mission Rehearsal Trainer (OPFOR/MRT) support.

1.2. The contractor shall comply with the operating procedures contained in the combined regulation/instruction entitled “Contractor’s Flight and Ground Operations” (Air Force Instruction 10-220, Army Regulation 95-20, NAVAIR Instruction 3710.1 (Series), Coast Guard Instruction M13020.3, and Defense Contract Management Agency Instruction 8210.1) in effect on the date of contract award in accordance with DFARS Clause 252.228-7001, Ground Flight Risk, paragraph (b).

1.3. The location of performance is at Will Rogers National Guard Base, Oklahoma City, OK.

2. SPECIFIC REQUIREMENTS

2.1. For the base year of the contract, the Government requires sufficient contractor support for 80 sorties per month in accordance with the workload estimates in Appendix B of this PWS.

However, sortie numbers change and are determined annually, based upon programmed flying training requirements. The Government will modify the required number of sorties as changes occur.

2.1.1. All sorties will be local. The Government expects no airborne diverts for maintenance or weather. Any rescheduling of sorties shall be coordinated by the Contracting Officer’s Representative (COR).

2.2. MISSION AIRCREW: The contractor shall support and facilitate airborne training for Tactical Systems Operators (TSO) in accordance with the requirements outlined in AFMAN11- 2TSOv1 and the TSO Qualification Training (QT) Syllabus of Instruction (SOI). Contractor aircrew shall perform mission planning, mission pre-briefs, sortie execution, mission debriefs and post-mission documentation. The contractor shall:

• Provide qualified MC-12W/BE-300 ISR variant pilots and sensor operators/Combat Systems Officers (CSO) to fly scheduled sorties in accordance with the TSO Qualification Training (QT) syllabus and Cryptologic Training (CT) program.

• Participate in Scenario Development with instructors and OPFOR. Contractor mission aircrew shall role-play notional air or ground entities per each scenario.

• Use air traffic control services and radio calls during instruction that are in accordance with the most current edition of Federal Aviation Administration Order 7110.65.

• Ensure all aircrew personnel are fully qualified and maintain qualification/currency requirements throughout contract performance.

• Ensure sufficient on-site contractor instructors and evaluators are available to maintain aircrew qualification/currency requirements throughout contract performance. The contractor may request Government support with instruction and evaluations; however, Government support shall be provided at the sole discretion of the Government.

2.2.1 Mission Aircrew Qualification Requirements: The contractor shall provide mission aircrew who possess the following minimum qualifications:

• A current FAA Class II physical for pilots or military equivalent for Sensor Operators/CSOs.

• DCMA 8210.1C requires that initial/periodic qualification and currency training be conducted in accordance with Service Guidance. Service Guidance for this contract includes Air Force Manuals (AFMANs) 11-202V1, 11-202V2, 11-2FTV1, and 11- 2FTV2 or any guidance that supersedes these publications due to renaming, renumbering, or obsolescence, as directed by the GFR. Qualification and currency training types required by this contract include:

o Pilots. Instrument (INSTM)/Qualification (QUAL).

o Sensor Operators/CSOs. Qualification (QUAL).

Note: Sensor Operators/CSOs do not require Instrument Refresher Course (IRC).

2.2.1.1. Pilots:

• Current FAA Commercial Pilot or higher certificate and the appropriate category and class ratings.

• Current and qualified as an Aircraft Commander (AC) in the MC-12W or qualified as Pilot In Command (PIC) BE-300 or similar type aircraft and the following conditions are met prior to personnel on-boarding:

o BE-300 type-rating and Proline 21 differences certification.

o 1000 Pilot in Command (PIC) hours (all aircraft flown) and 300 hours in similar type aircraft.

• Tactical Intelligence, Surveillance, and Reconnaissance (ISR) operational flight experience. MC-12W/BE-300 ISR variant pilot crossflow among all service branches is allowed as long as ISR requirements are met.

• Qualified MC-12W pilots possessing an FAA Commercial Pilot certificate with instrument rating or an ATP with 100 hours in type may fulfill Second In Command (SIC) requirements while operating with a qualified PIC who meets the pilot requirements listed above, however a waiver to DCMA 8210.1c co-pilot hours requirement is required. The Contractor shall author and coordinate the waiver through the GFR who will forward to the appropriate waiver authority IAW DCMA 8210.1c for consideration.

2.2.1.2. Sensor Operators/CSOs.

• A full motion video (FMV) sensor operator with tactical Intelligence, Surveillance, and Reconnaissance (ISR) operational flight experience and the following conditions are met prior to start of performance:

o 500 total flight hours o 100 hours experience as a qualified electro-optical/infrared (EO/IR) sensor operator, conducting multi-intelligence correlation.

2.2.2. Flight Gear: Flight gear shall be provided by the contractor and be compatible with MC- 12W/BE-300 ISR variant aircraft. Required in-flight publications shall be provided by the Government.

2.2.3. The Government reserves the right to periodically schedule 137 Special Operations Wing (SOW) pilots and CSOs in place of contractor personnel during sorties.

2.3. OPFOR/MRT SUPPORT: The contractor shall provide ground personnel to support and facilitate training scenario development and execution for Tactical Systems Operators (TSO) in accordance with the requirements outlined in AFMAN11-2TSOv1 and the TSO Qualification Training (QT) Syllabus of Instruction (SOI). Contractor provided OPFOR/MRT personnel shall simultaneously role-play a variety of positions to include: ground controller, ISR Tactical Controller (ITC), Ground Force Commander (GFC), and other air assets/platforms and ground combat elements. OPFOR/MRT personnel are responsible for scenario development, execution, and directing less experienced personnel in their roles. The contractor shall:

• Provide personnel with a mix of operational Special Operations Forces (SOF) experience to execute scenarios in accordance with AFMAN11-2TSOv1, the TSO Qualification Training (QT) Syllabus of Instruction (SOI), and the Cryptologic Training (CT) program.

• Provide a minimum of two (2) qualified OPFOR/MRT personnel for each sortie.

Deviations from these personnel/transportation requirements will be at the sole discretion of the government as allowed by specific mission requirements. Government personnel shall not use contractor transportation.

• At least one member of each OPFOR team will participate in crew brief and debrief.

OPFOR will brief the scenario to the crew and provide inputs/critiques during debrief.

• Improvise realistic communications IAW Air Force TTP 3-2.5 (Brevity) and current operational TTPs.

• Facilitate scenario progression in accordance with timelines, as directed by local standards, scenarios, or the TSO instructor.

• Operate a wide range of specialized equipment to include, but not limited to, Ultra High Frequency (UHF)/Very High Frequency (VHF)/Frequency Modulation (FM) radios and current Global Positioning System (GPS) equipment. The Contractor shall operate radios in secure mode with Communications Security (COMSEC).

• Provide high tempo training support in austere locations, in inclement weather, under high stress conditions, where personnel may be required to work irregular hours.

• The Contractor shall provide their own protective clothing, personal protective equipment, and gear against these conditions or elements.

• Participate in scenario development with instructors and mission aircrew by providing operational ground operations expertise and creating scenario products, as required.

2.3.1. OPFOR/MRT personnel shall have the following minimum qualifications:

• Operational experience within the past 7 years conducting special operations find-fix-finish missions. Experience and knowledge should include integrating joint firepower (i.e., ground based lethal fires, CAS, and non-lethal kinetics) and manned ISR platforms.

o Joint Terminal Attack Controller (or similar), ISR sensor operator, or similar experience meets this requirement.

• Operation and employment of tactical portable communications equipment and radios in various VHF and UHF encrypted frequency bands.

• Have the physical capability to run—continuously without stopping—at least 400 meters.

• Possess a valid civilian driver’s license.

2.3.2. Equipment: The Government will provide tactical radios and other specialized mission-related equipment. The Government will remain accountable for the equipment; however, the contractor shall be responsible for damages to Government provided equipment due to the contractor’s negligence. Props, costumes, and other similar equipment are not required.

2.4. STUDENT SCHEDULING AND REGISTRAR SUPPORT: The contractor shall provide student scheduling and registrar support. The contractor shall ensure adequate coverage for both tasks during contractor personnel absences.

2.4.1. Scheduling Support. The contractor shall provide scheduling support for all academic, static aircraft, flight line, emulator, and range requirements. The contractor shall schedule training events on a daily, weekly or an as-needed basis. The contractor shall schedule non-training resource requirements for Distinguished Visitors (DVs), Quality Assurance (QA), Configuration Management, and other site functional areas requiring system time. The contractor shall schedule flight training sorties. The contractor shall generate daily and weekly resource schedules, resolve student and instructor status, and maintain a file of instructor qualifications to permit backup of each instructional position. The contractor shall coordinate class schedules with room assignments for optimum use of buildings and equipment and assign rooms for training.

2.4.1.1. Contractor personnel shall use current scheduling tools utilized by the 306 IS, such as Patriot Excalibur (PEX). The contractor shall develop efficient solutions to meet site specified changes to scheduling requirements, systems, and integration requirements.

Contractor schedulers shall also coordinate with other military units for supported training.

2.4.1.2. The contractor shall maintain student schedules to meet mission qualification schedule. The 306 IS will establish the priority of support. Maintaining student schedules includes but is not limited to the following:

• Work in close concert with unit personnel to track daily student training

• Schedule contract/active duty/guard/reserve instructors for training programs at their respective locations. The 306 IS will determine the primary Government POC for scheduling duties (e.g., Flight Chief, MQT).

• Disseminate weekly schedules and make required changes (to include pushing schedules to students’ electronic flight bags (EFBs) if applicable). Schedulers must be able to work in a dynamic flying training environment.

• Support operations management, to include functions related to current operations, scheduling and training (to include range/airspace scheduling)

• Track daily student operations.

• Assist forecasting, developing, and coordinating with various internal and external agencies for the execution of the unit’s classroom, ground, and flying schedule.

• Coordinate as required to ensure range/airspace is de-conflicted between 306 IS and ANG MC-12W units.

2.4.1.3. Contractor personnel performing scheduling support shall have unit level current flight operations scheduling or similar experience.

2.4.2. Registrar Support. The contractor shall direct and coordinate registration activities. The contractor shall consult with other officials to advise registration schedules and procedures. The contractor shall analyze statistical data on registration for administrative use in formulating policies. Exchange student information with other formal schools. Prepare student transcripts.

Prepare statistical reports on educational activities for government and educational agencies and interpret registration policies for faculty and students. Compile information, such as class schedules and graduation requirements, for publication in school bulletins and catalogs.

Coordinate dissemination of information on courses offered and procedures students are required to follow in order to obtain transcripts. Issues official transcripts. Registrar support includes, but is not limited to:

• Ensure MILPDS is updated. For MILPDS updates, the contractor shall inform the 306 IS to make updates and ensure updates are completed

• Track students when identified as inbounds through their graduation/evaluation

• Verify students have completed prerequisites before entering training (e.g., survival training) or notify the 306 IS of discrepancies prior to class start

• Maintain current system’s Database Information on students o Maintain training Folders (Extract and reformat Air Force (AF) Form 4111s from Syllabus of Instruction (SOI) for students) o Build AF 4109, SOF/Combat Search and Rescue (CSAR) training folders for each class (electronic or paper as directed) o Route student training folders to the 306 IS/Director of Operations (DO) for review prior to evaluation o Route post-graduation documentation through Aviation Resource Management System (ARMS), SDO and commander o File 1256 AF Certificates o Forward completed training folders to gaining operational squadrons o For academic only (TDY) students, prepare a folder for the student to hand-carry to their respective unit

• Administer the Critique program

• Ensure post-graduate evaluation forms are ready for the gaining unit

• Process students in and out of the Formal Training Unit (FTU) and maintain Government provided checklists o Provide and update in/out processing forms and ensure the forms are current o Perform all in processing procedures for new students and incorporate any

Wing/Squadron-directed procedural changes

• Ensure students receive updated schedules in a timely manner

• Update Registrar Forms o Obtain critical recall/evacuation data (commonly referred to as ‘Aunt Sally information’) and route to respective Student Managers

• Complete AF Form 42 to change Programmed Flying Training (PFT), if required

• Collect and track statistical data. Data tracked shall be IAW 306 IS commander guidance

• Provide updated FTU training slides and graphs weekly (or as requested) to the 306

IS/DO

2.4.2.1. Contractor personnel performing registrar support shall possess two years of unit level registrar/current flight operations or similar experience, experience with the Military Personnel Data System (MILPDS) and other Government provided systems/software required for performance (e.g., PEX).

3.0. GOVERNMENT FURNISHED SUPPORT

3.1. Base support may be provided by the Government to the Contractor in accordance with this

SOW/PWS.

3.1.1. The Contractor will require use of base support on a rent-free, non-interference basis to include Government-controlled working space, material, equipment, services (including automatic data processing), or other support which the Government determines can be made available at, or through, any Air Force installation where this contract shall be performed.

3.1.2. Unless otherwise stipulated in the contract schedule, the Contractor will use base support on a no-charge-for-use basis and the value shall be a part of the Government's contract consideration.

3.1.3. The Contractor should immediately report (with a copy to the cognizant contract administration office) inadequacies, defective base support, or non-availability of support stipulated by the contract schedule, together with a recommended plan for obtaining the required support. Facilities are not to be purchased under this contract by the Contractor.

Additionally, the Contractor (or authorized representative) will not purchase, or otherwise furnish any base support requirement provided by the SOW/PWS (or authorize others to do so), without prior written approval of the Contracting Officer regarding the price, terms, and conditions of the proposed purchase, or approval of other arrangements.

3.2. The following are installations where base support will be provided:

INSTALLATION OPERATING LOCATION

Will Rogers National Guard Base Oklahoma City, OK

3.3. The base support to be furnished under this contract is:

3.3.1. Government Provided Office Equipment. The government shall provide desks, workspace, utilities, electrical power hookups, personal computers, printer access, safe access (if deemed necessary), telephone access, administrative supplies for on-site personnel, and all audiovisual projection equipment. Contractor personnel must follow the standard facility rules and regulations required of government personnel.

3.3.1.1. The Contractor shall assist in maintaining Government-controlled working space cleanliness in facilities they occupy. This includes but is not limited to routine tasks such as taking out the trash, vacuuming, and cleaning spills.

3.3.2. Aircraft. The Government will provide MC-12W or similar aircraft, such as BE300 or BE350, in performance of this contract. The aircraft may be owned by third parties.

When third-party aircraft are provided, the aircraft will be flown as Public Aircraft and a Public Aircraft Operations determination will be provided to the contractor. The Government remains accountable for the aircraft and therefore the aircraft do not meet the definition of Government Furnished Property in accordance with FAR 45.000(b)(5).

3.3.3. Other Equipment & Support. The Government will furnish or make available to the contractor any documentation, training, and/or devices, as deemed necessary by the Government to maintain qualification currencies to accomplish the tasks within this PWS. Contract personnel shall attend all such government provided training in a paid status as part of normal services required and billed under the contract. Contractor personnel shall possess all required certifications/qualifications prior to reporting to an operating location. The Government will not provide initial training for contractor employees.

3.3.4. The contractor shall readily adapt to new government-provided equipment reconfigurations, upgrades, and modernizations. The contractor shall also employ new techniques and technologies presented by the government to keep procedures and capabilities abreast of mission requirements.

3.4.5. Airframe System Upgrade. If a new/upgraded system is implemented post-award the Government shall provide all requisite upgrade/qualification training necessary to ensure continued performance.

4.0. GENERAL INFORMATION

4.1. CONTRACT TYPE: The government intends to award a firm fixed price contract.

4.2. SCHEDULE: The period of performance consists of a 12-month base period and four (4) twelve-month option period. In addition, the Government may exercise an extension up to an additional six months as necessary in accordance with FAR 52.217-8, Option to Extend Services.

4.3. DATA: The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer (CO). All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government.

4.4. DUTY HOURS:

4.4.1. Duty Hours. The Government shall utilize contract support to the maximum extent but shall not exceed the constraints of a 40-hour work week. Overtime is not authorized under the terms of this contract.

4.4.1.1. Registrar/Scheduling Support. Normal duty hours for registrar and schedule services are Monday through Friday from 0730 - 1630 hours (normal business hours), excluding Federal Holidays or flexed to 80 hours per two-week period. Due to the dynamic nature of flight operations, scheduling services may be required outside of normal business hours. Flexed work schedules shall be approved by the COR.

4.4.1.2 Mission aircrew and OPFOR/MRT. Hours of performance will vary. Flights may be accomplished outside of normal business hours or on weekends. Aircrew and OPFOR/MRT may support more than one sortie per day provided the schedule allows sufficient time between sorties to accomplish pre-/post-mission requirements as defined by local operating procedures and the duty day requirements outlined in DCMA 8210.1C.

4.4.2. Base Closures due to Emergencies: The Wing Commander may direct a base closure of all or part of the base in response to an unforeseen emergency such as, but not limited to, adverse weather, Act of God such as tornado or hurricane, or a base disaster, such as a natural gas leak or fire. When the directive is issued, contractor personnel may be officially dismissed. Upon dismissal, contractor personnel shall promptly and appropriately secure all government provided property and evacuate in an expedient but safe manner. Once evacuated, contractor personnel shall follow the directions below.

4.4.2.1. Base Closure Notification Procedures due to Emergencies: After an official notification of a base closure at an operating location by the Wing Commander, the contractor shall listen or watch local news programs for notification of the re-opening of the base as no other form of notification of a base re-opening may or may not be issued by the government. The contractor is responsible for notifying their employees of the base re-opening. If the decision to close all or part of the base is made during the duty day, the contractor shall follow the Wing Commander’s instructions as transmitted through official notification channels.

4.4.2.2. Base Closure Due to Non-Emergencies: The Local Base/Wing Commander may elect to close all or part of the base for non-emergency reasons such as base open house, etc. In the event of a non-emergency Base or Headquarters closure, the COR and the contractor shall jointly choose a course of action within the following options:

4.4.2.3. If there is a need for the service during a base closure and a government employee will be present, the contractor may continue to work on-site.

4.5. CONTRACTOR PERSONNEL.

4.5.1 Designation of On-site Lead. The contractor shall provide an on-site lead who is the main point of contact and conduit between the contractor and the Government. The on-site lead is not in addition to the CME requirements of this PWS and shall be identified from current contractor personnel. The on-site lead shall accomplish on-site management of contractor personnel, oversee contractor owned programs (e.g., contractor qualification/training, flight safety, etc.), and serve as the day-to-day lead for the contractor’s personnel.

4.5.2. Aircrew Instructors/Evaluators. The contractor shall provide sufficient on-site aircrew personnel that meet the minimum requirements to maintain aircrew personnel qualifications in accordance with DCMA 8210-1C as outlined in Section 2.2.

4.5.3. Contractor’s Requesting Official (CRO). The contractor shall provide a CRO who shall perform CRO duties as defined in DCMA 8210-1C.

4.5.4. Personnel Approval: The contractor shall provide to the Government evidence of personnel qualifications for all positions and ensure qualifications are current throughout the contract performance period. Submissions shall clearly identify the labor category and location for which personnel are to be assigned and shall contain enough information for the Government to assess the proposed employee’s qualifications as they directly relate to the tasks described in this PWS. The contractor shall submit resumes for all proposed contractor personnel to the CO and the COR no later than five business days prior to the start of performance, and in the event of out of a vacancy. The government flight representative (GFR) will be included in resume review to verify aircrew qualifications. The CO and/or COR will provide the Government’s response to the resumes within five business days.

4.5.4.1. Waivers: The contractor shall submit requests for waivers to qualifications outlined in this performance work statement to the Contracting Officer’s Representative (COR) and Contracting Officer (CO) for approval, unless otherwise specified

4.5.5. Personnel Qualifications: The contractor shall provide personnel commensurate with the manning and experience levels for each designated position and job description as described previously within this PWS. In addition to the general crewmember qualification requirements in AFI 10-220, personnel must have the capability to read, write, speak, and understand English;

have previous experience in their designated job area or specialty; be familiar with military command and control structures; and have the physical capabilities (be able to lift at least a 60-pound box) to meet contract objectives.

4.5.6. Personnel Qualification Currency: In performance of the contract, Contractor aircrew are authorized to utilize Government provided resources to ensure currency and maintain qualification requirements. Resources include training documentation, and instruction, evaluation, and flight time at the discretion of the Government and as deemed necessary to maintain currency.

4.5.6.1. Training Scheduling: The contractor shall follow the scheduling procedures at the operating location to accomplish the necessary training requirements to maintain currencies.

4.5.7. Appearance: The contractor shall ensure that their employees demonstrate good personal hygiene; are well-groomed, present a neat, professional appearance; and dress in easily recognized and appropriate clothing in consideration of flight line and aircrew safety standards.

Clothing shall be clean and in good repair. Furthermore, no employee or representative of the service provider shall wear any article of clothing, or display any sticker, sign, or other article on his person or vehicle that is likely to incite violence, advocates illegal conduct, is racist, promotes sexual harassment, denigrates the United States or any agency thereof, or is profane or obscene in nature.

4.5.7.1. Contractor Aircrew: Contractor aircrew are authorized to wear flight suits.

Contractor aircrew must have patches clearly identifying them as contractors. Any patches developed by the contractor must be in good taste and approved by the local operating location CC or DO.

4.5.8. Personnel Identification: Contractor employees shall wear a conspicuously displayed corporate identification badge and any government-issued identification badge above the waist for easy identification as contractor or subcontractor employees while in Government facilities.

The corporate identification badges shall be worn at all times when contractor employees are collocated on a Government installation or when on temporary duty (TDY) working with other Government personnel. Subcontractor employees’ identification badges shall identify their respective prime contractor.

4.5.8.1. All contractor and subcontractor employees shall clearly always identify themselves as a contractor, including during meetings, telephone conversations, in electronic messages, or correspondence related to this contract.

4.5.8.2 Government-issued badges, identification cards, passes, vehicle registration media, and admittance controls are accountable and, as such, are U.S. Government property to be accounted for by the Site Lead, protected and returned to the Government. When a contractor employee leaves the company or moves to a different directorate for support under this contract, the employee shall clear all computer systems to which they have access, turn in all keys or other admittance hardware, and perform "out processing" procedures with their Site Lead and

Contracting Officer Representative (COR) or designated Government representative. A statement certifying that all appropriate “out processing” has been completed shall be included in the monthly report upon departure of any contractor personnel or at the end of TO performance period, to include the turn-in of the Common Access Card (CAC) as required by AFFARS 5352.242-9001. This responsibility extends to any subcontractors.

4.6. PERSONNEL ADMINISTRATION, SUBSTITUTIONS, & VACATED POSITIONS:

4.6.1. Notification of Employee Absence. Contractor employees shall provide a courtesy notification to the Government for any unscheduled absences due to illness, incapacitation, emergency, or other inability to work during a scheduled shift. Notification shall be made to the COR or the designated government official within one hour of the scheduled start of their workday schedule.

4.6.2. If personnel substitutions are required during the period of performance, the contractor shall provide written notice with justification for the change. The notice shall state the date and time the position will be vacant, the reason for vacating the task, the anticipated replacement date of personnel, and what management corrective action will be taken to ensure task completion.

All personnel substitutions shall be subject to CO/COR approval. If the government expends additional effort to orient new personnel and/or performance requirements are delayed or missed, the government may recoup reasonable consideration. The contractor shall ensure that personnel substitutions meet or exceed the stated qualifications and meet the stated clearance level of the individuals originally proposed for the task and ensure that substitution is not cause for a break or lapse in services currently provided to the Government.

4.6.3. If a position is vacated, the Contractor shall backfill the position within 30 days. If the position remains vacated over the aforementioned number of days, the Government may pursue a partial or total termination for default. Vacancies that exceed the backfill timeframe shall be reflected in the contractors annual Contractor Performance Assessment Rating System (CPARS).

4.6.4. Personnel substitutions are not required while a contractor employee performs their scheduled 2-week annual Reserve/National Guard duty unless the contractor determines that the absence would result in a lapse in services currently provided to the Government. If Reserve/National Guard duty extends beyond the annual 2-week requirement, the Contractor shall fill the position with a qualified substitution.

4.6.5. Removal of Personnel at Government Request: The CO may require the removal of personnel for violations/concerns with the following: job performance, security, safety, health or upon discovery of fraudulent résumé documentation. Upon receipt of notification from the CO, the contractor has 10 workdays to submit a replacement candidate.

4.7. SECURITY INSTRUCTIONS.

4.7.1. Facility Clearance: The Contractor, along with all teaming partners, joint venture partners, or subcontractors shall possess a valid SECRET Facility Clearance granted by the Defense Security Service (http://www.dss.mil) at the time of proposal submission and must maintain the level of security required for the life of the contract. The contractor shall comply with DoDD 5220.22, DoD Industrial Security Program, to determine eligibility for access to classified information for work performed under this PWS. The Government will not sponsor the contractor for their Facility Clearance.

4.7.2. Personnel Clearance: Contractor personnel shall possess a minimum of a SECRET security clearance. Contractor personnel performing work under this contract must have the required clearance at time of the proposal submission and must maintain the level of security required for the life of the contract. Refer to the DD Form 254 security requirements.

4.7.2.1. Other Contractor personnel and/or Contractor representative’s requesting base access and/or security clearance requests shall be filed with the base Facility Security Officer (FSO), as required, in coordination with the local operating location.

4.7.3. Credentialing:

4.7.3.1. Trusted Associate Sponsorship System: The contractor shall accomplish TASS registration in accordance with local procedures for all personnel requiring a Common Access Card (CAC). An AHRC TASS Form, TASS Applicant Registration Request, shall be completed and signed by the operating locations Trusted Agent Security Manager (TASM) before a CAC will be issued.

4.7.3.2. Visitor Group Security Agreements (VGSA): The contractor shall accomplish a long term VGSA for all operating locations IAW local procedures.

4.7.3.3. Restricted Area Badge: The contractor shall comply with local base procedures for entry to Air Force controlled/restricted areas where contractor personnel shall work. An AF Form 2586, Unescorted Entry Authorization Certificate, shall be completed and signed by the operating locations Security Manager before a Restricted Area Badge will be issued.

Contractor employees shall have a favorably completed National Agency Check, Local Agency Check, and Credit Check (NACLC) investigation before receiving a Restricted Area Badge.

4.7.3.4. Other Contractor personnel and/or Contractor representative’s requesting base access and/or security clearance requests shall be filed with the Facility Security Officer (FSO), as required, in coordination with the local operating location security manager/COR.

4.7.4. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

4.7.4.1. Contractor personnel shall report to an appropriate authority any information or circumstances/incident of which they are aware that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by the MO upon start of contract performance. Appropriate authorities include but are not limited to the MO, Commanders, Security Forces Personnel, Unit or Wing Level Security Managers.

4.7.4.2. If the contractor has access to classified information/material, outside the U.S., Puerto Rico, U.S. possessions and trust territories, the Contractor will be authorized to use the services of Defense Technical Information Center (DTIC) or other secondary distribution centers. Contractor must have knowledge of Operations Security (OPSEC) requirements and must comply with all AF policies and procedures for safeguarding such material.

4.7.5. Key Control (If applicable): The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the government shall be duplicated. The Contractor shall develop procedures and train all employees in proper key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

4.7.5.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government. The total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the Contractor.

4.7.5.2. The Contractor shall prohibit the use of government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

4.7.5.3. Lock Combinations (If applicable): The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons.

The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

4.8. Communications and Computer Security Monitoring: All communications and computer use with DOD organizations are subject to communications security (COMSEC) or computer security (COMPUSEC) review. Contractor personnel will be aware that telecommunications networks and computer networks are continually subject to intercept by unfriendly intelligence organizations. The DOD has authorized the military departments to conduct COMSEC/COMPUSEC monitoring and recording of telephone calls/computer email and network usage originating from or terminating at DOD organizations. Therefore, civilian contractor personnel are advised that any time they place a call to or receive a call from a military organization, and when they utilize government email or networks, they are subject to COMSEC/COMPUSEC procedures. The contractor will assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees utilizing telecommunications or computer networks.

4.9. GOVERNMENT CONTRACTOR RELATIONSHIPS:

4.9.1 The government and the contractor understand and agree that the services to be delivered under this contract by the contractor to the government are non-personal services. The parties recognize and agree that no employer - employee relationships exist or will exist under the contract between the government and contractor and/or between the government and the contractor's employees. It is, therefore, in the best interest of the government to afford the parties a full and complete understanding of their respective obligations.

4.9.2 Contractor personnel under this contract shall not be:

• Placed in a position where they are appointed or employed by a Federal Officer, or are under the supervision, direction, or evaluation of a Federal Officer, Military or Civilian.

• Placed in a staff or policy-making position. Placed in a position of command, supervision, administration of control over Military or Civilian Personnel, or personnel of other contractors, or become a part of the government organization.

• Used for the purpose of avoiding manpower ceilings or other personnel rules and regulations or the Civil Service Commission.

• Used in administration or supervision of military procurement activities.

4.9.3 The services to be performed under this contract do not require the contractor or its employees to exercise personal judgment and discretion on behalf of the government, but rather the contractor's employees will act and exercise personal judgment and discretion on behalf of the contractor.

4.9.4 Rules, regulations, directions, and requirements that are issued by command authorities under their responsibility for good order, administration, and security are applicable to all personnel who enter the installation, or who travel on government transportation. This is not to be construed or interpreted to establish any degree of government control, which is inconsistent with a non-personal service contract.

4.9.5 In no case shall signs of recognition or appreciation for exceptional performance nor any other statement or action of the government serve as endorsement of that contractor or its employees, nor shall these actions constitute government acceptance of the contractor's performance unless made in writing by the CO. Contractors shall not represent themselves as endorsed by the government in any manner, including in any marketing or promotional materials.

4.10. USE OF PORTABLE DEVICES:

4.10.1 No Portable Electronic Device (PED), whether government, personal, corporate, or contractor owned/leased, is permitted in any AFSOC office or building where classified or Controlled Unclassified Information (CUI) is processed, stored, or discussed without prior written approval from the respective Wing Information Protection Office and unit/directorate security manager.

4.10.2 Only government-owned/leased PEDs with their transmitting capability properly disabled or controlled by software/hardware counter measures may be used where classified or CUI is processed, stored, or discussed. Removing the batteries, powering down or putting a PED into an "airplane mode" (device works but cellular capability is turned off) does not eliminate the threat posed by these devices and does not meet the intent of this paragraph. Proper disabling of any PED will be done by a qualified client support administrator following procedures issued by the command Information Assurance Office (IAO).

4.10.3 As used in this Performance Work Statement, PEDs include:

• Personal digital assistants (PDAs) (e.g., Research in Motion's Blackberry, Palm Pilot, Cassiopeia devices, etc.)

• Laptop/notebook/tablet personal computers (to include wireless components such as keyboards and mice).

• Cellular and cordless telephones or any other device incorporating cellular phone technology

• Pagers that have a capability to store data, record audio or to transmit information (sometimes referred to as two-way pagers).

• Any PED with wireless capability using any combination of the following: radio frequency (RF), infrared (IR), Bluetooth technologies.

• Any PED with imaging capability (still or video) to include all types of cameras and portable document scanners.

• Any PED with the ability to record audio or any voice memo recording capability (to include iPods MP2/3/4 players, cassette recorders, etc.)

• Any PED with digital storage capability (e.g., thumb/flash drives, photo flash drives, memory sticks, external hard drives, pen drives, portable gaming devices, digital photo frames, etc.)

• Any other PED of similar capability or design.

4.10.4 This policy excludes the following PEDs:

• Government-owned and issued land mobile or tactical radios.

• Medical, firefighting or police equipment with transmitting or recording capabilities when the bearers of these items are responding to emergencies requiring this equipment.

• Devices that only play prerecorded audio or video media (e.g., CD, DVD, tape cassette and video players without recording capability.

• Receive-only pagers, Global Positioning System receivers, remote locking devices for automobiles, hearing aids, pacemakers, other implanted medical device, or personal life support systems.

• Meeting/conference OPRs and visitor sponsors must inform visitors, in advance, of the AFSOC PED policy and require them to leave their PEDs outside the facility.

• All government owned PEDs are subject to monitoring IAW AFI 33-219.

4.10.5 Enforcement: Failure to adhere to the provisions of this policy and/or AFSSI 8502/AFSOCI 33-202/USSOCOM Directive 380-19 may result in:

Termination of government PED privileges and/or network access to all AFSOC and/or DoD supported networks. Confiscation or destruction of unauthorized PEDs, or Other disciplinary and legal penalties as appropriate under the UCMJ or federal law.

4.10.6 Exceptions:

4.10.6.1 Waivers of this policy will be granted only on case-by-case basis and will be strictly limited to mission critical situations. Submit waiver request through your respective wing/group Information Assuredness Officer (IAO) to the command IAO for final approval.

4.10.6.2 Video recorders/cameras may be permitted on a case-by-case basis by commanders/directors for awards and ceremonies only, but they must be controlled, and the area sanitized if required.

4.11. ESSENTIAL SERVICES. The services under this contract are not considered essential in the event of a crisis.

4.12. ORGANIZATIONAL CONFLICT OF INTEREST (OCI):

4.12.1 In accordance with FAR 9.5, Organizational and Consultant Conflicts of Interest, the Contracting Officer has analyzed the planned acquisition and determined there is not an actual or potential Organizational Conflict of Interest situation with respect to this requirement due to unequal access to information, impaired objectivity, and/or biased ground rules.

4.12.2 In the event that work required under the terms of this contract would create an actual or potential conflict of interest, the Contractor shall immediately notify the Contracting Officer of the conflict, submit a plan for mitigation, and not commence work until specifically notified by the Contracting Officer to proceed; or identify the conflict and recommend to the Contracting Officer an alternate approach to avoid the conflict.

4.12.3 The Contracting Officer may terminate this contract for convenience, in whole or in part, if he/she deems termination necessary, to avoid, mitigate, or neutralize an actual or potential conflict. If the contractor was aware of a potential OCI prior to award or discovered an actual or potential conflict after award but did not disclose it, or misrepresented relevant information to the CO, the Government may terminate the contract for default, debar the contractor from Government contracts, or pursue other remedies as may be permitted by law or this contract.

4.13. DISCLOSURE OF INFORMATION: In the performance of this contract, the contractor may have access to data and information proprietary to a government agency or to another government Contractor, or of such nature that its dissemination or use, other than as specified in this contract, would be illegal or otherwise adverse to the interests of the government or others.

The Contractor and its personnel shall not divulge, or release data or information developed or obtained under performance of this contract, except as authorized by government personnel or upon written approval of the CO. The Contractor and its Contractor personnel shall not use, disclose, or reproduce proprietary information bearing a restrictive legend, other than as specified in the contract.

4.13.1. Disclosure of information regarding operations and services of the activity to persons not authorized to receive it, or failure to safeguard any classified information that may come to the contractor (or any persons under the contractor’s control) in connection with work under this contract, may subject the contractor, contractor’s agent, or employees to criminal liability under Title 18, Sections 793 and 798 of the United States Code. Neither the contractor nor the contractor’s employees shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of operations.

4.13.2. The contractor shall not release any information (including contact lists, photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract, or any phase of any program hereunder, without the prior written approval of the CO. Any documentation showing individuals’ names or other personal information shall be controlled and protected.

4.13.3 Non-Disclosure Agreement (NDA): Each contractor employee, including contractor program management staff, shall sign a NDA (Appendix D), which certifies that the individual has read the non-disclosure agreement, is familiar with the directives and policies governing the disclosure of sensitive information, and that the individual agrees to fully and completely observe these directives and shall not disclose such information to any unauthorized person, to include the company or affiliates under which the individual is employed, or use any information obtained for private use or gain. The contractor shall provide the COR or government designated representative a copy of the signed NDA within five (5) workdays of the contractor employee’s start date.

5.0 SERVICE SUMMARY (SS):

Service requirements for this contract are summarized into performance outcomes that relate directly to mission essential items. The performance thresholds describe the minimum acceptable levels of service. These thresholds are critical to mission success and acceptable (satisfactory) performance.

SS # Performance Objective PWS Para

Performance Threshold (to receive Satisfactory Rating)

SS #1

Provide qualified personnel for all positions on initial mobilization and/or position vacancy.

2.2.2 - 2.2.2.1.

2.4.1.3 2.4.2.1 2.6.1

Provide personnel that meet hiring qualifications and on-board personnel within 30 days.

No more than 1 simultaneously unfilled…