Atch 3_Past Performance Questionnaire (PPQ).pdf

Attachment 3- Past Performance Questionnaire

(PPQ)

FA441824Q0006

8 July 2024

MEMORANDUM FOR PROSPECTIVE EVALUATORS

FROM: 628th Contracting Squadron 101 E. Hill Blvd.

Joint Base Charleston, SC 29404

SUBJECT: Past Performance Questionnaire

1. The 628th Contracting Squadron, Joint Base Charleston, SC is in the process of selecting a contractor for Joint Base Charleston Linen Services.

2. One of the considerations in proposal evaluation is the verification of the Offeror’s past and present performance on contracts which reflect the Offeror's ability to perform on the proposed effort. We depend on information received from agencies such as yours, which have had firsthand experience with an Offeror, for the evaluation of the Offeror's performance on those contracts.

3. Our areas of interest in the Offeror are summarized in the enclosed questionnaire. Please complete the questionnaire by indicating your rating and providing comments wherever applicable. For any ratings above or below satisfactory, please provide an explanation on how the contractor either exceeded your requirement or how the contractor failed to meet your requirement and attach it to your response. This can be a copy of a performance evaluation, discrepancy report, or other documentation. Once complete, please sign the document in the space provided.

4. Prospective offerors may be contacted regarding problem areas or concerns identified to see what corrective actions have been taken or will be taken. However, the individual's name completing the questionnaire will not be disclosed to the Offeror.

5. Your time and effort in providing this information is greatly appreciated and is critical to our evaluation. Please return the completed questionnaire as soon as possible but NLT 4:00 PM EST on 8 July 2024 to Ms. Nicole Alvarez at nicole.alvarez.1@us.af.mil and Mr. Matt Michel at matthew.michel@us.af.mil.

6. If you have any questions, please contact the Contract Administrator, Ms. Nicole Alvarez, at (843) 963-3739 or the Contracting Officer, Mr. Matt Michel, at (843) 963-5157. Thank you for your cooperation and quick response to this request.

MATTHEW B. MICHEL

Contracting Officer

Attachment:

Past Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

The below-named contractor/offeror is being considered for award of a contract for Base Linen Services at Joint Base Charleston, SC. A primary consideration in our selection process is the contractor’s history of performance of similar efforts. Please make every effort to be thorough in your answers/comments. Completed questionnaires can be returned via email or mail to the following:

EMAIL BOTH:

nicole.alvarez.1@us.af.mil matthew.michel@us.af.mil

A. GENERAL INFORMATION

Offeror’s Name:

Address:

Phone:

Point of Contact:

B. RESPONDENT INFORMATION

Respondent Name:

Respondent Title:

Address:

Phone:

Email:

C. CONTRACT INFORMATION

Contract Title:

Period of Performance:

Contract Number:

Total Contract Value (including Modifications and Options):

Annual Contract Expenditures:

Descriptions of Contract Effort (Please Describe Scope of Contract):

D. PERFORMANCE INFORMATION

The Air Force will use your survey responses to determine a level of confidence, based on the offeror’s past performance record, concerning the Offeror’s ability to successfully perform our requirement in accordance with the contract. Please assign the following performance level codes to each of the questioned areas listed below based on the contractor’s performance at your organization or installation. The confidence codes selected will indicate the degree of doubt concerning performance in each area.

RESPONDENT WILL NOT FURNISH ANY PAST PERFORMANCE INFORMATION TO

OFFEROR SUBMITTING A PROPOSAL FOR THIS SOLICITATION.

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

E

EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VG

VERY GOOD - The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or was satisfactory.

M

MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

UN

UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N/A NOT APPLICABLE - Unable to provide a score.

Note: Please provide detailed narrative comments to support your ratings. At a minimum, please discuss each response for which you indicated E (Exceptional), M (Marginal) or UN (Unsatisfactory) in response to the questions below (use additional sheets, if necessary).

E. PERFORMANCE EVALUATION AREAS

Please use the above ratings to describe the Offeror’s performance in the following areas:

Area E VG S M UN N/A

Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements.

Demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period.

Delegated authority to project managers and supervisors commensurate with contract requirements.

Home office participated in solving significant local problems.

Provided timely resolution of contract discrepancies and/or warranty defects.

Identified risks/problems as they occurred.

Suggested alternative approaches to problems.

Displayed initiative to solve problems.

Provided adequate project supervision.

Cooperated with Government personnel after award and was responsive to contract changes.

Performed Linen Services Contracts Performed Uniform Rental Services Contracts

Contractor’s Overall Performance

Cleaned Contaminated Laundry in accordance with Applicable Healthcare/Medical Treatment Facility Standards

Ensured All Operations Complied with any State, Local, or Dept. of Health Regulations

Maintained/Furnished a Sanitary Laundry Facility Operated in Compliance with all Local, State, and Federal Health and Sanitation Requirements

Comments:

Signature:

Date: