ATCH 2_Website Modernization Past Performance Questionnaire_PPQ.docx

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Attached to
Selective Service System Website Modernization
Solicitation number
90MC26R0004
Issued by
Not on record

About this file

This is a Past Performance Questionnaire (PPQ) for the Selective Service System Website Modernization contract solicitation 90MC0026R0004. The questionnaire is designed to be completed by past clients or agencies that have previously contracted with an offeror for similar website modernization services. Respondents must submit their completed questionnaire via corporate email to the Contracting Officer, Georgette Hendricksen (georgette.hendricksen@sss.gov), and Contract Specialist, Shimere Cooper (shimere.cooper@sss.gov), no later than 2:00 PM Eastern Standard Time on June 30, 2026.

The questionnaire requests documentation of the offeror's contract history, including contract number, value, period of performance, and description of services provided. Evaluation ratings are structured across five performance areas: (1) ability to meet requirements, (2) timeliness of product/service delivery, (3) ability to resolve issues, (4) overall contractor performance, and (5) likelihood of future contract award. Ratings follow a five-point scale from Exceptional to Unsatisfactory, with provision for Not Applicable designations. Respondents are required to provide explanatory narratives for their assessments and may identify an alternate point of contact if unavailable on the submission deadline. The questionnaire serves as a reference evaluation mechanism for past performance assessment in the proposal evaluation process for this commercial service acquisition.

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ATTACHMENT 2

PAST PERFORMANCE QUESTIONNAIRE (PPQ)

Selective Service System Solicitation #90MC0026R0004 Please complete this Questionnaire and e-mail to Contracting Officer, G. Hendricksen e-mail: georgette.hendricksen@sss.gov and the Contract Specialist, Shimere Cooper, e-mail: shimere.cooper@sss.gov

We are currently in the process of preparing our proposal for the Selective Service System Website Modernization Requirement, Solicitation Number 90MC0026R0004. As part of our proposal, we have listed you as a reference on our performance for this type of service with your agency under the previous/current contract listed below. Your input on our performance is therefore requested.

Please complete this Questionnaire and e-mail it to the Contracting Officer, email: Georgette.Hendricksen@sss.gov and the Contract Specialist, email Shimere.Cooper@sss.gov

Questionnaire is due to Ms. Hendricksen and Ms. Cooper NLT 2:00 PM Eastern Standard Time on June 30, 2026. Questionnaire must be submitted via email directly to the Contracting Officer and Contract Specialist from a corporate email account.

If you will not be available on June 30, 2026, for verification of this past performance evaluation, please indicate another POC for the contacting officer/contract specialist to contact.

Alternate POC name: ________________________________________

Alternate POC phone number: _________________________________

Alternate POC e-mail address: _________________________________

Thank you.

NAME OF OFFEROR:

Phone:

E-Mail:

I. Current or Historical Contract Information

CONTRACT REFERENCED:

1. Contract or Identifying Number: ________________________________________________

2. Contract Value: _____________________________________________________________

3. Period of Performance: ______________________________________________________________________________

4. Brief description of items or services provided:

5. Name of Person Completing Questionnaire: _______________________________________

Agency/Company:

Title: ___________________________________ Phone: _________________________________

E-mail: _____________________________________________________________________

II. EVALUATION. Please rate the Contractor using the guide below. Explanatory narratives for as many responses as possible would be appreciated. These narratives need not be lengthy, just detailed. Attach additional pages if more space is needed.

Evaluation Definitions –

The following definitions should be used in the assessment of Contractor performance.

EXCEPTIONAL
Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.
GOOD
Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.
SATISFACTORY
Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.
MARGINAL
Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.
UNSATISFACTORY
Performance DID NOT MEET contractual requirements. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.
NOT APPLICABLE (N/A)
Performance information is not recent or relevant as defined in the Solicitation. Unable to provide assessment.

Past Performance Evaluation

Question 1. Performance

What is your assessment of the Contractor’s ability to meet your requirements?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Performance

Comments, if any.

Questions 2. & 3. Timeliness & Resolution of Issues

What is your assessment of the Contractor’s ability to provide products or services in a timely manner and resolve any issues?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Timeliness

Ability to Resolve Problems

Comments, if any.

Question 4. Overall Rating of Contractor’s Performance

What is your overall rating of Contractor’s performance (requirements, schedule, and price) on contract being assessed?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory

General Comments:

Question 5. Contractor’s Performance for Future Projects

Based on the contractor’s performance, would you award another contract to this company?

Why or why not?

General Comments:

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