ATCH 1 - Product Description FA890326A068824.pdf

Product Description Book and Audiobook Point Plan

772 Enterprise Sourcing Squadron Joint Base San Antonio (JBSA) Lackland, TX 78226-1865

8 September 2026

1. Scope The Contractor shall provide monthly books and audiobooks to sixty-three (63) Department of the Air Force (DAF) Library locations supporting remote and isolated installations. The Contractor shall provide all personnel, materials, packaging, shipping, transportation, administration, and supervision necessary to fulfill the requirements of this contract.

2. Product Characteristics:

• Shall be able to provide materials for collection development in a book format

• The vendor shall provide reliable monthly selection lists ensuring that selections will be new release or high demand titles. The customer also desires the ability to select older titles that may not be on the selection lists

• Shall be able to provide material of new releases, current best sellers as well as a back catalog of older material

• Requires access to the vendor's pre-publication lists with advance notice of new releases, and access to information about other titles available.

• General content: all genres (for example: drama, comedy, mystery/thriller, fantasy/ science fiction, action/adventure, animation, foreign language); non-fiction and fiction on general topics (for example: biography, travel, history, military, personal development, health and psychology).

• Shall provide a multi-tier web-based system for review and selection. The system shall offer access to information about publications such as reviews, selection lists, release dates, publisher's list prices, book covers, descriptions, etc. Librarians shall have their own unique logins to select items, build carts, and submit selections to the Contractor, or notifications to the ordering officer, who will then submit the selections to the Contractor.

• Selections shall be allowed throughout the month for multiple libraries

• Shall be a current book wholesaler in the library marketplace working with publishers to provide access to over 19 million books, music, movies and more

• Shall provide real-time stock check for distribution centers

• Shall have select and order books to be shipped up to 115 libraries

• Items received in error or in unacceptable condition shall be replaced and shipped to the customer at no additional cost. Return of such items shall not be required.

• Shipping shall be via U.S. Postal Service First Class and Priority Mail, UPS, FedEx

Ground, or similar to APO addresses, either New York, NY or San Francisco, CA. No international shipping is required.

• No technical or physical processing is required

• Shall be able to dedicate customer service representatives to resolve all service issues

• Must provide username & password for VCL to test platform