Atch 1. Draft PWS- HVAC Water Chem Trtmt.docx

PERFORMANCE WORK STATEMENT

Joint Base San Antonio (JBSA) Heating Ventilating Air Conditioning (HVAC) Water Chemicals Treatment

DATE: November 03, 2022

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TABLE OF CONTENTS

1. GENERAL

The contractor shall provide HVAC water treatment chemicals and chemically treat the water in steam boiler systems, condensing water open loops, condensing water closed loops, hot water closed loops, and chilled water closed loops at various Joint Base San Antonio (JBSA) locations. Chemicals provided under this contract shall include salt for water softeners. The contractor shall also provide Legionella testing, analysis, and hyperchlorination services on portable and non-potable water at various JBSA locations as needed.

1.1. DESCRIPTION

The contractor shall provide all supplies, materials, tools, and equipment necessary for the delivery and application of water treatment chemicals, and associated services to inspect, test, chemically treat, maintain, and perform preventative maintenance on condenser water loops, steam loops, hot and chilled water hydronic loops, and salt for water softeners at JBSA operating locations in a manner that will ensure its serviceability and prevent deterioration in operational effectiveness. The contractor shall comply with manufacturer’s recommendations and procedures and all applicable standards, codes, regulations and industry standards. The proposed chemical products shall be completely compatible with the existing chemical treatment program. All facilities covered under this agreement are as shown on the attached list (see Appendix A).

1.2. PROGRAM GOALS.

1.2.1. The water treatment program will provide scale, corrosion and biological protection for cooling towers, chillers, steam boiler systems, steam/condensate lines, condenser water open loops, condenser water closed loops, closed chilled water loops, and closed hot water loops, while maximizing program safety, efficiency and performance.

1.3. LABORATORY TESTING.

The contractor shall have access to laboratory facilities capable of performing a complete range of analytical work to assist with monitoring, control and troubleshooting of the facilities’ treated water systems.

1.4. TRAINING.

1.4.1. The contractor shall provide yearly shop personnel training support that includes reporting and understanding chemical program’s test results.

1.4.2. The Contractor shall provide annual training regarding the safe handling of chemical products. All training materials must be verified by submitting descriptive literature on content and structure of the programs.

1.5. CHEMICAL STORAGE AND DELIVERY.

1.5.1. The contractor shall provide off base storage of condenser water loop chemicals, hydronic water loop chemicals, steam loop chemicals, and water softener salt prior to delivery.

1.5.2. Chemicals and water softener salts not in direct use shall not be stored on site or in Government facilities. Contractor shall deliver and distribute water softener salt, condenser water loop chemicals, hydronic water loop chemicals, and steam loop chemicals to each point of use location. Contractor shall provide all transportation associated with chemical storage and delivery to point of use or receiving area.

1.6. REQUIREMENT:

1.6.1. INITIAL ASSESSMENT:

1.6.1.1. Within Forty-Five (45) days after issuance of a notice to proceed, the contractor shall submit the following information to the Contracting Officer (CO), Contracting Officer’s Representative (COR), and Technical Representative:

1.6.1.1.1. Conduct initial water analysis of steam boiler, condensing water open loops to include cooling towers, condensing water closed loops systems, and water softener systems using appendix A with the recommendations for remedial action.

1.6.1.1.2. Describe the existing state of the treatment program for all systems. This description will serve as a base-line condition to help prioritize immediate corrective actions and future improvement.

1.6.1.1.3. Provide Safety Data Sheets (SDS) for all chemicals that will be used under this scope of work.

1.6.2. FULL SERVICE APPLICATION.

Contractor chemical program and his/her consulting services are to produce clean heat transfer surfaces which are substantially free of scale, sludge, deposits, corrosion, pitting, and biological growth when treatment is administered in accordance with contractor's directions and recommendations. The contractor shall monitor and adjust existing facility chemical feed or control equipment as required to assure reliable operation of boiler and cooling systems. All testing equipment shall be properly calibrated according to the manufacturer. Any malfunctions with the chemical feed, water softener equipment, bleed and/or critical equipment shall be noted, with recommendations, on all reports that are submitted to the CO, COR, and Technical Representative.

1.6.2.1. CONDENSING WATER OPEN LOOPS.

1.6.2.1.1. The Contractor shall provide all the necessary chemicals to treat condensing water open loops for scale, corrosion, microbiological growth, and fouling at various JBSA locations using appendix A.

1.6.2.1.1.1. The Contractor shall provide and apply pH adjusters (sulfuric acid) as necessary to balance water chemistry.

1.6.2.1.1.2. The Contractor shall provide and apply corrosion and scale inhibitors as necessary to balance water chemistry.

1.6.2.1.1.3. The Contractor shall provide and apply Biocides as necessary to balance water chemistry

1.6.2.1.1.4. Contractor shall establish control range for all systems to produce clean heat transfer surfaces.

1.6.2.1.1.5. The Contractor shall validate proper feed and control equipment operations and verify system protection is adequate.

1.6.2.1.2. The Contractor shall draw samples from each Condensing Water Open Loops system and are to be analyzed twice per month. Condensing Water Open Loops shall be analyzed for, but not limited to, pH, Conductivity, Total Hardness, Total Alkalinity, Chloride, and Phosphate.

1.6.2.1.2.1. Contractor shall provide maintenance and calibration of controller, sensors and feed equipment and pumps IAW manufacturer’s specifications as necessary to maintain adequate water treatment.

1.6.2.1.2.2. Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative.

1.6.2.1.2.3. Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.6.2.1.3. Contractor shall Conduct legionella testing for each Cooling Tower covered under the contract quarterly and provide report to the COR and Technical representative.

1.6.2.1.4. Contractor shall conduct legionella testing for each Cooling Tower covered under the contract annually by an independent water treatment lab/consultant. Provide the testing reports to the government COR and Technical representative.

1.6.2.2. CONDENSING WATER OPEN LOOPS (without pH control).

1.6.2.2.1. The Contractor shall provide all the necessary chemicals to treat condensing water open loops for scale, corrosion, microbiological growth, and fouling at various JBSA locations using appendix A.

1.6.2.2.1.1. The Contractor shall provide and apply corrosion and scale inhibitors as necessary to balance water chemistry.

1.6.2.2.1.2. The Contractor shall provide and apply Biocides as necessary to balance water chemistry

1.6.2.2.1.3. Contractor shall establish control range for all systems to produce clean heat transfer surfaces.

1.6.2.2.1.4. The Contractor shall validate proper feed and control equipment operations and verify system protection is adequate.

1.6.2.2.2. The Contractor shall draw samples from each Condensing Water Open Loops system and are to be analyzed twice per month. Condensing Water Open Loops shall be analyzed for, but not limited to, pH, Conductivity, Total Hardness, Total Alkalinity, Chloride, and Phosphate.

1.6.2.2.2.1. Contractor shall provide maintenance and calibration of controller, sensors and feed equipment and pumps IAW manufacturer’s specifications as necessary to maintain adequate water treatment.

1.6.2.2.2.2. Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative.

1.6.2.2.2.3. Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.6.2.2.3. Contractor shall Conduct legionella testing for each Cooling Tower covered under the contract quarterly and provide report to the COR and Technical representative.

1.6.2.2.4. Contractor shall conduct legionella testing for each Cooling Tower covered under the contract annually by an independent water treatment lab/consultant. Provide the testing reports to the government COR and Technical representative.

1.6.2.3. CONDENSING WATER CLOSED LOOPS.

1.6.2.3.1. The Contractor shall provide and apply the necessary chemicals to treat condensing water closed loops for corrosion at various JBSA locations using appendix A.

1.6.2.3.1.1. The Contractor shall provide and apply corrosion inhibitors as necessary to balance water chemistry.

1.6.2.3.1.2. The Contractor shall draw samples from each Condensing Water Closed Loops system quarterly and are to be analyzed quarterly. Condensing Water Closed Loops System shall be analyzed for, but not limited to, pH, Conductivity, and Nitrite.

1.6.2.3.1.3. The Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative.

1.6.2.3.1.4. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative quarterly the first Monday of the month.

1.6.2.4. CHILLED WATER CLOSED LOOPS.

1.6.2.4.1. The Contractor shall provide and apply the necessary chemicals to treat chilled water closed loops for corrosion at various JBSA locations using appendix A.

1.6.2.4.1.1. The Contractor shall provide and apply corrosion inhibitors as necessary to balance water chemistry.

1.6.2.4.1.2. The Contractor shall draw samples from each Chilled Water Closed Loops system and are to be analyzed quarterly. Chilled Water Closed Loops system shall be analyzed for, but not limited to, pH, Conductivity, and Nitrite.

1.6.2.4.1.3. The Contractor shall provide maintenance and calibration of controller, sensors and feed equipment and pumps IAW manufacturer’s specifications as necessary to maintain adequate water treatment.

1.6.2.4.1.4. The Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative.

1.6.2.4.1.5. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative quarterly the first Monday of the month.

1.6.2.5. HOT WATER CLOSED LOOPS.

1.6.2.5.1. The Contractor shall provide and apply the necessary chemicals to treat hot water closed loops for corrosion at various JBSA locations using appendix A.

1.6.2.5.1.1. The Contractor shall provide and apply corrosion inhibitors as necessary to balance water chemistry.

1.6.2.5.1.2. The Contractor shall draw samples from each Hot Water Closed Loops system and are to be analyzed quarterly. Hot Water Closed Loops system shall be analyzed for, but not limited to, pH, Conductivity, and Nitrite.

1.6.2.5.1.3. The Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative the first Monday of the month.

1.6.2.5.1.4. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative quarterly the first Monday of the month.

1.6.2.6. STEAM BOILER SYSTEMS.

1.6.2.6.1. The Contractor shall provide and apply all the necessary chemicals to treat steam boiler systems for scale and corrosion at various JBSA locations using appendix A.

1.6.2.6.1.1. The Contractor shall provide and apply corrosion and scale inhibitors as necessary to balance water chemistry.

1.6.2.6.1.2. Contractor shall establish control range for all systems to produce clean heat transfer surfaces.

1.6.2.6.1.3. The Contractor shall validate proper feed and control equipment operations and verify system protection is adequate.

1.6.2.6.1.4. The Contractor shall draw samples from each Steam Boiler system and are to be analyzed twice per month. Steam Boiler Systems shall be analyzed for, but not limited to, pH, Conductivity, Total Hardness, P-Alkalinity, OH-Alkalinity, Chloride, Phosphate, Sulfite, hardness of make-up water, hardness of feed water, and conductivity of condensate.

1.6.2.6.1.5. The Contractor shall provide maintenance and calibration of controller, sensors and feed equipment and pumps IAW manufacturer’s specifications as necessary to maintain adequate water treatment.

1.6.2.6.2. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.6.2.7. WATER SOFTENERS.

1.6.2.8. The Contractor shall provide and apply the necessary salt for water softeners at various JBSA locations using appendix A. Water softener salt must be food grade and have the NSF/ANSI approved labels.

1.6.2.8.1. The Contractor shall conduct twice per month site service visits to test on all softened water system and control equipment operations and verify system protection is adequate.

1.6.2.8.1.1. The Contractor shall provide calibration of controller and sensors IAW manufacturer’s specifications as necessary to maintain adequate water treatment.

1.6.2.8.1.2. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.6.2.8.2. The Contractor shall respond when needed to correct and treat a system should it become scaled or fouled due to poor product quality or application.

1.6.3. LEGIONELLA TESTING AND ANALYSES.

1.6.3.1. Contractor shall provide eighty (80) Legionella testing and analyses for any JBSA facility’s portable and non-portable water system. When legionella testing and analysis is required on any JBSA facility’s portable and non-portable water system, per government request the contractor shall furnish the respective COR and Technical Representative an itemized written quote and work order on a government provided work order report form or contractor provided form. The quote shall include all materials and labor costs needed to complete the testing and analysis.

1.6.3.2. The testing and analysis rate used for work orders will be the agreed upon rate and listed in the CLIN 0X10.

1.6.4. HYPERCHLORINATION SERVICES.

1.6.4.1. Contractor shall provide four (4) hyperchlorination services to cleaning and disinfect potable and non-potable domestic water system for any JBSA facility’s portable and non-portable water system. When hyperchlorination service is required on any JBSA facility’s portable and non-portable water system, per government request the contractor shall furnish the respective COR and Technical Representative an itemized written quote and work order on a government provided work order report form or contractor provided form. The quote shall include all materials and labor costs needed to complete the testing and analysis.

1.6.4.2. The service rate used for work orders will be the agreed upon rate and listed in the CLIN 0X11.

1.7. REPLACEMENT/REPAIR PARTS.

1.7.1. The contractor shall furnish at no cost to the government all part/materials valued at $50.00 or less. The contractor shall not charge labor costs for repairs to government owned equipment where the part/materials is $50.00 or less. When corrective or preventive maintenance is required to restore government owned chemical injection equipment to an operating condition and the part/materials cost exceeds $50.00, the contractor shall furnish the respective CO and Technical Representative an itemized written quote and work order on a government provided work order report form. All work orders shall include the work location of each requirement. The quote shall include all part/materials and labor costs needed to complete any repairs.

1.7.2. The contractor shall request parts or materials from government furnished item identified in 3.1. to respective COR and Technical Representative. All part requests shall include the work location of each requirement.

1.7.2.1. Contractor shall install all government finished parts or materials per manufacturer installation instruction.

1.7.3. The labor rate used for work orders will be the agreed upon rate and listed in the CLIN 0X09. The contractor shall provide the quote and work order to the COR and Technical Representative within two working days after discovery or assessment. The contractor shall not automatically order parts or begin repairs until the quote and work orders are authorized by the CO. The contractor shall be reimbursed for parts/material and labor, when approved by the CO.

1.8. RESPONSE TIMES.

1.8.1. The contractor shall respond to emergencies within eight (8) hours of verbal or telephone notification by the COR and Technical representative. The contractor shall respond to non-emergencies within forty-eight (48) hours of verbal or telephone notification by COR and Technical representative. An emergency situation is any spill or leak involving acid. All other situations shall be considered non-emergency.

1.9. REPORT

1.9.1. CONDENSING WATER OPEN LOOPS.

1.9.1.1. Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.9.1.2. Contractor shall Conduct legionella testing for each Cooling Tower covered under the contract quarterly and provide report to the COR and Technical representative.

1.9.1.3. Contractor shall conduct legionella testing for each Cooling Tower covered under the contract annually by an independent water treatment lab/consultant. Provide the testing reports to the government COR and Technical representative.

1.9.2. CONDENSING WATER OPEN LOOPS (no pH control).

1.9.2.1. Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.9.2.2. Contractor shall Conduct legionella testing for each Cooling Tower covered under the contract quarterly and provide report to the COR and Technical representative.

1.9.2.3. Contractor shall conduct legionella testing for each Cooling Tower covered under the contract annually by an independent water treatment lab/consultant. Provide the testing reports to the government COR and Technical representative.

1.9.3. CONDENSING WATER CLOSED LOOPS.

1.9.3.1. The Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative.

1.9.3.2. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative quarterly the first Monday of the month.

1.9.4. CHILLED WATER CLOSED LOOPS.

1.9.4.1. The Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative.

1.9.4.2. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative quarterly the first Monday of the month.

1.9.5. HOT WATER CLOSED LOOPS.

1.9.5.1. The Contractor shall provide corrosion coupon testing and are to be analyzed quarterly with reports to the COR and Technical representative.

1.9.5.2. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative quarterly the first Monday of the month.

1.9.6. STEAM BOILER SYSTEMS.

1.9.6.1. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.9.7. WATER SOFTENERS.

1.9.7.1. The Contractor shall provide a report of all activities completed, test results and program evaluation findings as well as all corrective actions taken or still required must be delivered to the COR and Technical representative the first and third Monday of each month.

1.9.8. CHEMICAL FORMULATION AND SERVICE/LABOR HOURS.

1.9.8.1. The contractor shall provide monthly report summarizing the quantity of each chemical formulation and service/labor hours provided for each of the facilities steam boiler systems, condensing water open loops, condensing water closed loops, hot water closed loops, chilled water closed loops, and water softeners by using appendix E report template. The report must be delivered to the COR and COR and Technical representative.

1.10. ENVIRONMENTAL CONTROLS.

The contractor shall be knowledgeable and comply with all applicable Federal, State, and local laws, regulations, and requirements regarding environmental protection. The contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community and minimize/eliminate the risk of environmental pollution. Contractor shall be knowledgeable about secondary containment requirements for the storage of Sulfuric acids and any other chemicals requiring special storage practices.

1.11. SPECIAL QUALIFICATIONS.

1.11.1. Contractor shall have the capability to provide service as required in the specialized delivery, storage, handling and application of all chemicals IAW with all applicable Chemical Product Safety Rules and Regulations.

1.11.2. Contractor personnel shall be fully trained, experienced, and qualified to work in the fields of chemical treatment of water for HVAC systems.

1.11.3. The contractor shall be a company primarily engaged chemical treatment of water for mechanical systems and services for boiler and cooling systems. In order to be considered, the firm must have been in business for a minimum of 15 years.

1.11.4. Contractor shall be assigned minimum of three (3) representative to the contract:

1.11.5. Two (2) of the representatives shall have a technical college degree and each have a minimum of five (5) years of water treatment experience; the third representative does not require a college degree but shall have a minimum of eight (8) years direct experience in water treatment.

1.11.6. As an alternative: one (1) person with a Bachelor of Science in Chemistry, Engineering or Environmental Science, and two (2) persons with more than ten (10) years of water treatment experience and advance training. The three (3) persons shall be full time employees of the firm submitting the proposal.

1.11.7. In addition, given the requirements for chemicals for the water plants and drinking water, one (1) representative is required to have a Class C Water License.

1.11.8. Each of the representative shall reside within 100 miles of JBSA.

1.11.9. Contractor personnel or employees shall have passed all background investigations, including a criminal investigation.

1.11.10. Contract shall submit a list of at least six (6) references for which similar services are currently being performed or have been performed. References must include the name of the company/entity, length of service, contact person, and present address and phone number.

1.12. PROJECT MANAGEMENT PLAN.

1.12.1. Contractor shall submit a Project Management Plan as part of their proposal submission.

1.12.2. The Project Management Plan should clearly explain how the contractor intends to manage and implement the HVAC Water Treatment program for JBSA. It should demonstrate a knowledge of the process and impediments that must be overcome and ensure that sufficient staffing will be provided.

2. SERVICE SUMMARY. The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) provides information on contract requirements and the expected level of contractor performance. These thresholds are critical to mission success.

Table 1 Service Summary

PO-8 – STEAM BOILER SYSTEMS: Provide and apply corrosion and scale inhibitors; validate proper feed and control equipment operations and verify system protection is adequate; draw samples from each Steam Boiler system and are to be analyzed twice per month.

2.1. QUALITY CONTROL.

2.1.1. The Contractor shall provide a written description of the company Quality Control Plan (QCP) to include identification of the commercial/industrial practices and procedures to be used.

2.1.2. The Contractor shall develop and implement procedures to identify, track, prevent, remedy, and ensure non-performance and continual repeat of defective service does not occur. A written Quality Control Plan (QCP) shall be submitted with the contractor’s proposal for evaluation and acceptance.

2.1.3. The plan shall specifically address the Contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.2. FRAUD, WASTE AND ABUSE.

2.2.1. The contractor shall make sure their employees practice utilities conservation. The contractor shall be responsible for operating under conditions that prevent the waste of any utilities used. The contractor shall be responsible for maintaining proper conduct and good discipline within the contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to report to the COR and Technical representative any suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during, or in the performance of this contract.

2.3. QUALITY ASSURANCE.

2.3.1. The government shall inspect and evaluate the contractor’s performance to ensure supplies are received in accordance with requirements set forth in this contract.

2.3.2. The COR and Technical representative shall inspect by validating actual work performance, physically checking an attribute of the completed task, conferring with 502CE HVAC SME, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this SOW. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service at no additional cost to the government within 2 hours after notification by the CO or COR and Technical representative. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.3.3. Conduct QA testing quarterly by an independent water treatment lab/consultant to verify to government that the mechanical and water treatment systems are being maintained properly. Provide the QA evaluation reports to the government (CO or COR and Technical representative).

2.3.4. INSPECTION AND ACCEPTANCE. Supplies under this contract are subject to inspection by the Government’s COR and Technical representative at the completion of each task. Inspection of the performance of this contract will be conducted by use of a checklist utilizing periodic inspections (APPENDIX C). The office having responsibility for inspection and acceptance is the COR and Technical representative.

2.3.5. MONTHLY SCHEDULE. The Contractor shall provide the Government COR and Technical representative with a monthly written schedule which shows the areas being provided chemicals for that month. This schedule shall be given to the COR and Technical representative at least seven (7) calendar days prior to the month the schedule is to begin. When an unforeseen facility closure, inclement weather, or other event is found to be an acceptable delay by the CO or COR and Technical representative, and precludes completion of services on a regularly scheduled work day, the Contractor shall reschedule the work to be performed, and notify the COR and Technical representative of the new time. The preferred method of notification is e-mail.

2.3.5.1. All visits by the service technicians shall be logged on-site as to date and time (i.e. time in and time out). Each service technician must sign-in and sign-out at the HVAC Maintenance Shop (B4197, JBSA-FSH, B5132-Camp Bullis, B0230 - Chapman, B5595-Lackland, and B0002-Randolph) to verify their presence.

2.4. PERIODIC PROGRESS MEETING AND VALIDATIONS.

2.4.1. PROGRESS MEETING:

2.4.1.1. Contractor shall establish quarterly meetings after contract award. The CO, COR and Technical representative, other Government personnel as appropriate, and the contractor will periodically meet to discuss the contractor’s performance. The following issues shall be discussed, opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

2.4.2. PERIODIC VALIDATIONS.

2.4.2.1. This method requires the COR and Technical representative to employ a “spot check” style of evaluation based on the contract standards.

3. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES.

The Contractor shall furnish all property and services not specifically identified in 3.1. as Government furnished, but which are necessary to perform the requirements of this contract.

3.1. PARTS OR MATERIALS.

3.1.1. Government will provide all parts and materials listed on Appendix B.

3.1.2. Contractor shall install all government finished parts or materials per manufacturer installation instruction.

3.2. FACILITIES. N/A

3.3. UTILITIES.

The Government will furnish electricity and water, as necessary for the accomplishment of work in accordance with this contract. The Contractor shall not change or modify any utility system or component; or connect any Contractor property, equipment or system without prior COR and Technical representative and CO review and approval.

3.4. SOLID WASTE COLLECTION AND DISPOSAL.

The Contractor shall use existing government furnished bulk trash containers (dumpsters) to dispose of trash or refuse generated from accomplishment of services detailed in this SOW. Containers shall not be used for disposal of refuse for personal use. Hazardous materials shall not be placed in any Government refuse container. The Contractor shall adhere to all base level recycling programs to include disposal of waste in specified dumpster collection stations or at the recycling collection center on base.

4. GENERAL INFORMATION.

4.1. SECURITY, FIRE AND MEDICAL SERVICES.

The Government will provide Security Forces and Fire Protection. Contractor shall dial 911 from a base phone line (or 671-0911 from a private line) for Emergency Force Protection or Fire Response. Base medical facilities are restricted to military personnel, active/retired, and provide limited service. Emergency medical treatment, for contractor employees must be administered at an off base hospital. The Contractor may be required to prepare necessary documentation and reimburse the Government for the cost of emergency medical treatment performed at a military medical treatment facility. All Contractor injuries will be promptly reported to the COR and Technical representative and Contracting Officer (CO).

4.2. DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT.

Contractor shall be liable for repair/replacement/cost for any Government or private property damaged by Contractor personnel, vehicles, equipment or negligence. Contract manager shall immediately advise the COR and Technical representative of any damages and provide an action plan for repair. Provide a completed copy of the Accident/Incident Investigation Report to the CO within five (5) calendar days of each occurrence. Damage to safety or security items shall be immediately repaired by the Government and the contractor shall be billed for the repair, to include any labor costs.

4.3. ENVIRONMENTAL REQUIREMENTS.

The Contractor shall comply with all federal, DOD, Air Force, state, city and base environmental laws and regulations. Personnel from the Base Environmental Office and other base offices will conduct periodic inspections to determine compliance with base and state environmental laws and regulations.

4.3.1. NOTIFICATION OF ENVIRONMENTAL SPILLS.

The contractor shall notify Civil Engineering and the COR when an environment hazardous material spill occurs. If the contractor spills or releases any hazardous substance into the environment, the contractor shall immediately report the incident to the CO, COR, and Technical Representative, base fire department, and base civil engineering Customer Support Unit (210) 671-5555. The contractor shall be liable for containment and environmental cleanup of the spill or release of such substance per The National Oil and Hazardous Substances Pollution Contingency Plan. https://www.epa.gov/emergency-response/national-oil-and-hazardous-substances-pollution-contingency-plan-ncp-overview.

4.4. HAZARDOUS MATERIALS.

The Contractor shall obtain approval using the application requirements of the AF Form 3952, Chemical/Hazardous Material Request/Authorization. Once the process is implemented and contractor is trained, the contractor may submit the AF Form 3952 electronically. The CO has the right to prohibit the use of hazardous materials he/she deems to be especially hazardous to human health and the environment. In the event the CO does not approve a hazardous material for use, the CO may provide the contractor a list of suitable substitutes; however, the Contractor shall retain responsibility for finding an acceptable substitute. The Contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies at JBSA San Antonio, TX. The Contractor shall maintain spill control material on hand at all times sufficient to contain a worse case spill, both volume and hazard level.

4.4.1. HAZARD COMMUNICATIONS PROGRAM.

4.4.1.1. The Contractor is responsible for complying with all local, state, DOD, and Federal laws or regulations involving disposal of waste products and containers, to include hazardous waste, in accordance with applicable regulations and other documentation.

4.4.1.2. The Contractor shall develop and maintain a comprehensive communication training program in accordance with 29 CFR 1910 and 29 CFR 1926.

4.4.1.3. A Hazard Communications Plan of this program shall be submitted to the Contracting Officer within ten (10) calendar days after award of the contract. This employee-training program shall ensure that information concerning the hazards of all materials utilized and appropriate protective measures are transmitted to employees.

4.4.1.4. A list of all hazardous materials utilized in the work areas and Safety Data Sheets (SDS) for each material shall be provided to the COR within five (5) calendar days from start date of contract.

4.4.1.5. The contractor shall post one (1) of the MSDS, in its entirety, explaining the water treatment chemicals utilized at each location at the treatment system. All MSDS shall be protected against damage. The selected contractor will be responsible for updating the MSDS as needed.

4.4.1.6. All chemical treatment tanks shall be properly labeled with the chemical name, concentration/chemical dilution and pH level. This is to be done with a sticker label, not physically writing on the tanks.

4.4.2. HAZMAT OFFICE.

4.4.2.1. The contractor shall register with the CE Hazmat Office (502 CES/CEI) at (210)-295-0936, located at JBSA Lackland, and comply with all the rules and regulations for the storage, usage and disposal of hazardous materials and products. The contractor shall not bring any hazardous materials on base until all registration and documentation has been accomplished with the HAZMAT Office. The contractor shall provide a copy of each MSDS on all hazardous materials to be used by the contractor in performance of work on this contract. The contractor shall forward the monthly usage reports to 502ces.ceiea.hazmat@us.af.mil and the COR at the end of each month.

4.5. HAZMAT DISPOSITION AND LABELING.

The contractor shall dispose of all contractor furnished hazardous material in accordance with Base Environmental procedures. Contractor shall ensure hazardous material used on base are properly accounted for, labeled and all documentation accomplished in accordance with the Environmental Office instructions. The contractor is responsible for all fees, permits, manifests, etc. for the disposal of hazardous material. Contractor shall not dispose of hazardous material until a Government representative from the Environmental Office has signed a hazardous waste manifest.

4.6. RECOGNIZED HOLIDAYS.

The Contractor is not required to provide service on federal holidays, except in emergency situations. These federal holidays are as follows:

New Year’s Day - 1 January Birthday of Martin Luther King, Jr. - 3rd Monday in January Presidents’ Day - 3rd Monday in February Memorial Day - last Monday in May Juneteenth - 19 June Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

4.6.1. BASE CLOSURES.

Work scheduled not accomplished because of base closure due to weather, natural disasters, training exercises, or actual alert, will be accomplished as soon as possible after reopening the base. The Contractor will coordinate and communicate with the COR and Technical representative during all base closures.

4.7. SECURITY REQUIREMENTS.

The Contractor shall comply with AFI 10-245, Air Force Antiterrorism Standards, paragraph 2.17.3 and all installation security policies. These regulations are available for review in the Air Force E-Publishing website, http://www.e-publishing.af.mil/. If required, the Contractor shall also comply with Security and base access requirements which are also contained in AFFARS section 5352.242-9000 “Contractor Access to Air Force Installations.” Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits through-out the base. Procedures for commercial vehicle access to the base are subject to change without prior notice.

The Contractor shall be required to work in restricted and controlled areas of the base. The Contractor shall furnish and obtain all proper documentation and permits for entry in the restricted and control areas. The Contractor shall be responsible for ensuring all Contractor personnel authorized to perform work under this contract obtain installation access as required by DOD Manual 1000.13, All Contractor personnel working on JBSA, must have a completed background check prior to being employed on JBSA San Antonio, TX, and must have a Government issued Contractor I.D. badge. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract. The Contractor shall also obtain personnel identification badges as required for entry to the installation. The Government will provide all forms and procedures to the contractor to obtain personnel identification during the pre-performance conference. It is the Contractor’s responsibility to renew passes/badges in a timely manner to ensure no interruption of service. Contractor personnel and property shall be subject to search and seizure upon entering the confines of JBSA San Antonio, TX, while on JBSA San Antonio, TX, and upon leaving the confines of JBSA San Antonio, TX.

4.7.1. PHYSICAL SECURITY.

The Government will not be responsible in any way for damage to the Contractor’s supplies, materials, vehicles, equipment, and property or to Contractor personnel’s personal belongings that are damaged or destroyed by fire, theft, accident or other disaster, including terrorist attack. Contractor personnel and any representative of the Contractor entering Joint Base San Antonio, TX, shall abide by all security regulations and shall be subject to security checks.

4.7.2. KEY CONTROL.

The Contractor shall be responsible for keys provided to the Contractor by the Government. Keys shall not be lost, misplaced, or duplicated by Contractor personnel, nor used by unauthorized Contractor personnel. The Contractor shall develop and implement key control procedures in their Quality Control Program to ensure that keys issued to the Contractor, by the Government, are safeguarded.

4.7.3. LOST KEYS.

The Contractor shall report any occurrence of duplicated, misplaced, or lost keys to the Contracting Officer within twenty-four (24) hours after discovery of occurrence and submit a written report to the Contracting Officer by close of business the next workday. The written report shall provide complete details relating to duplication, misplacement, or loss. In the event a key is duplicated, misplaced, or lost, all locks and keys for that system will be replaced at the discretion of the Government. The Contractor shall reimburse the Government for replacement of locks or rekeying required as a result of keys being duplicated, misplaced, or lost by Contractor personnel. The Contractor shall also reimburse the Government for any Government property lost or stolen as a result of unauthorized key duplication, misplaced key, or loss of key by the Contractor or Contractor personnel.

4.7.4. VEHICLE OPERATIONS.

The Contractor shall ensure all employees operating vehicles on the military base have a proper license as required by the installation commander and Texas law and comply with all base, and local traffic and hauling regulations. All vehicles shall have all proper accessories, tie-downs, signal, safety devices, and lights when towing or hauling equipment, materials or supplies. In compliance with AFMAN31-116 JBSA SAN ANTONIO, 18 December 2015, regarding motor vehicle use on the military installation.

The Contractor shall not transport any personnel in the bed of trucks. Contractor shall have adequate liability insurance on all vehicles as required by Texas law. Vehicles shall be kept clean, operational, and present a professional appearance at all times. All vehicles must meet the proper OSHA, DOD, and Air Force standards for safety equipment, i.e. flashing yellow lights, reflective signs, fire extinguishers etc.

4.7.5. CONTRACTOR VEHICLE IDENTIFICATION.

The Contractor shall provide all vehicles required to fulfill the requirements of this contract. The Contractor vehicles used in performance of this contract shall have the proper company identification posted on both outside front doors of the vehicle. These vehicles shall be identifiable as Contractor vehicles bearing the name of the company in letters readable from a reasonable distance. Privately owned vehicles shall not be used. All communication equipment used shall comply with JBSA San Antonio, TX, radio frequency regulations.

4.8. CONTRACT MANAGER.

The Contractor shall provide the name, telephone number, email…