ASL Interpretation - SOW REV 01 DRAFT.docx

AMERICAN SIGN LANGUAGE (ASL) INTERPRETATION

STATEMENT OF WORK (SOW)

1.0 BACKGROUND

The Naval Surface Warfare Center Dahlgren Division, located in Dahlgren, VA is a center of excellence in regards to the design, development, and integration of technologically superior warfare systems for the 21st century. NSWCDD conducts advanced research in all systems-related areas and pursues scientific disciplines including physics, mathematics, directed energy and digital engineering, modeling and simulation, software, mechanical, electrical and systems engineering. NSWCDD works to provide to Sailors and Marines worldwide with the information and technological capabilities and solutions they need to defend against those who would do them harm.

NSWCDD currently employs several Deaf/Hard of Hearing (D/HH) professionals who require (onsite and remote) dedicated interpreting services to meet their communication needs in the workplace. These services are required throughout the year for each individual for various meetings. These individuals are employed in the STEM (i.e. Science, Technology, Engineering, and Mathematics) and Administrative/Technical Specialist disciplines. It is the intent of the Command to continue to recruit, hire and retain qualified employees with various disabilities including Deaf/HH individuals to meet the mission of the Command. The primary place of performance is the NSWCDD, located in Dahlgren, VA, and the NSWCDD Dam Neck which is located in Virginia Beach, VA.

2.0 APPLICABLE DOCUMENTS

NAD-RID Code of Professional Conduct

3.3 The full-time interpreters assigned under this contract shall work with and communicate regularly with the TPOC assigned below regarding consumer schedules, needs, issues, etc. as permitted while maintaining confidentiality with the Deaf and hearing consumers.

3.4 Place of Performance The contractor shall be required to perform in any of the facilities of the Naval Surface Warfare Center, Dahlgren Division (NSWCDD), Dahlgren, VA and Dam Neck (DNA), Virginia Beach, VA. The contractor will be required to also provide services via virtual platforms such as MS TEAMS, WebEx, Zoom for Government, Zoom, Skype, Video Relay Phones, Video Relay Services Providers, Google Duo, or any government approved virtual platforms and as indicated by the Deaf/Hard of Hearing employees.

3.5 Quality Assurance: The full-time interpreter shall have a strong command of American Sign Language and other modes of visual communication such as Manual Coded English (MCE), Pidgin Signed English (PSE) and oral interpreting.

3.5.1 The full-time, onsite interpreter(s) should have functional knowledge and experience with atypical/non-standard sign language users.

3.5.2 The Contractor shall ensure all Interpreters are certified and must hold at least one or more of the certifications issued by the National Registry of Interpreters for the Deaf (RID) and the National Association of the Deaf (NAD).

3.5.3 RID Certification – includes CI, CT, CI/CT, CDI, AND OIC (Oral Interpreting Certification). Information about these certifications can be found at http://www.rid.org/xp1htm1.

3.5.4 NAD Certification – includes, Level 5 (highest level) through Level 3 (generalist). Information about these certificates can be found at https://www.nad.org/NIC.html.

3.5.5 All Interpreters shall adhere to the standard Code of Professional Conduct as set forth by the Registry of Interpreters for the Deaf, regardless of certification status with RID.

3.6 The Contractor shall coordinate, assign, and provide the appropriately qualified Interpreter for the ad-hoc services requested within five (5) business days of receiving a request by phone or e-mail from the TPOC or Alternate TPOC.

3.7 The Contractor shall provide a list of interpreters who have SECRET and TOP SECRET clearance and other non-cleared personnel likely to perform as-needed work at NSWCDD.

3.8 Hours of Performance: The interpreter shall meet the D/HH consumer at the scheduled meetings/events at least 15 minutes prior to the start time. The requester will provide adequate directions, landmarks and travel time estimates to remote building locations/sites as necessary or requested by the interpreter.

The Contractor shall be required to travel in performance of this Contract. The numbers of trips and types of personnel traveling shall be limited to the minimum required to accomplish work requirements as determined by the director, corporate communications and shall be coordinated with the COR. All travel shall be conducted in accordance with FAR 31.205-46 Travel Costs and shall be pre-approved by the COR (CDRL A003). The following travel is anticipated, however additional CONUS travel locations are anticipated as requirements are identified and could require travel anywhere in the continental United States. Some expected locations include, but are not limited to:

(1) District of Columbia

(2) Norfolk, Virginia

(3) Fredericksburg, Virginia

(4) Virginia Beach, Virginia

(5) Indian Head, Maryland

6.0 SECURITY

The Department of Defense Contract Security Classification Specification (DD Form 254) provides security requirements for this purchase order.

6.1 Personnel: Interpreter personnel associated with this purchase order will have access to information and compartments with a SECRET classification. All deliverables, reports, invoices, notes taken, and other wok associated with this purchase order are unclassified unless otherwise specified. Access to classified spaces and material and generation of classified material shall be in accordance with the attached DD Form 254. The Department of Defense Contract Security Classification Specification (DD Form 254) provides the security classification requirements for this purchase order. The Contractor shall obtain personnel security clearances as required by the Department of Industrial Security Program prior to starting to work on tasks requiring clearances. Access to classified spaces and material and generation of classified material shall be in accordance with the 32 CFR 117 published 12 December 2020, effective 24 Feb 2021 and the NSWCDD Command Security Manual. Some work accomplished under this purchase order will be classified up to the level of SECRET. All data generated under this purchase order shall be classified in accordance with the guidance in the 32 CFR 117 and the NSWCDD Command Security Manual. Contractor must comply with guidelines specified on the DD254. The Contractor shall submit completed clearance packages within ten (10) calendar days of identification of any increased security requirements.

6.2 All interpreters working under this contract must be U.S. Citizens and must be able to pass required background checks to be authorized unescorted access to the NSWCDD facilities

6.3 Physical: The Contractor shall be responsible for safeguarding all Government information or property for Contractor use. No safeguarding of classified material is authorized at the Contractor facility. Safeguarding will only be required at the actual performance site listed in Block 13 on the DD254. At the end of each work period, Government information, facilities equipment and materials shall be secured as specified by the National Industrial Security Operation Manual (NISPOM) and the NSWCDD Command Security Manual. Access to classified spaces and material, and generation of classified material shall be in accordance with the attached DD254.

6.4 Electronic Spillages: Electronic Spillages (ES) are unacceptable and pose a risk to national security. An electronic spillage is defined as classified data placed on an information system (IS), media or hardcopy document possessing insufficient security controls to protect the data at the required classification level, thus posing a risk to national security (e.g., sensitive compartmented information (SCI) onto collateral, Secret onto Unclassified, etc.). The contractor's performance as it relates to ES will be evaluated by the Government. ES reflects on the overall security posture of NSWCDD and a lack of attention to detail with regard to the handling of classified information of IS security discipline and will be reflected in the contractor's performance rating. In the event that a contractor is determined to be responsible for an ES, all direct and indirect costs incurred by the Government for ES remediation will be charged to the contractor.

6.5 Security will be responsible for the corrective action plan in accordance with the security guidance reflected on the DOD Contract Security Classification Specification - DD254. NSWCDD Security will identify the contractor facility and contract number associated with all electronic spillages that involve the contractor. NSWCDD Security will notify the Contracts Division with the contractor facility name and contract number, incident specifics and associated costs for clean-up. The Contracting Officer will be responsible to work with the Contractor Facility to capture the costs incurred during the spillage clean up. The Contractor is also responsible for taking Information Security Awareness training annually, via their Facility Security Officer (FSO), as part of the mandatory training requirements. If a spillage occurs additional training will be required to prevent recurrence.

6.6 Portable Electronic Devices (PEDs)

6.6.1 Non-government and/or personally owned portable electronic devices (PEDs) are prohibited in all NSWCDD buildings with the exception of personally owned cell phones which are authorized for use in spaces up to and including Controlled Access Areas. The Contractor shall ensure the onsite personnel remain compliant with this PED policy. NSWCDD instruction defines PEDs as the following: any electronic device designed to be easily transported, with the capability to store, record, receive or transmit text, images, video, or audio data in any format via any transmission medium. PED's include, but are not limited to, pagers, laptops, radios, compact discs and cassette players/recorders. In addition, this includes removable storage media such as flash memory, memory sticks, multimedia cards and secure digital cards, micro-drive modules, ZIP drives, ZIP disks, CD-RWs, DVD-RWs, MP3 players, IPADs, digital picture frames, electronic book readers, kindle, nook, cameras, external hard dish drives, and floppy diskettes.

6.6.2 Personal Wearable Fitness Devices (PWFDs) marketed primarily as fitness or sleep devices are allowed in all Navy spaces where collateral non-Sensitive Compartmented Information (SCI), classified information is processed, stored, or discussed up to and including secret. User must ensure PWFD is compliant with all requirements in NAVADMIN 216/15, Cyber Hygiene Authorization to use Personal Wearable Fitness Devices (e.g., Fitbit, Jawbone UP, etc.) in Navy Spaces, dated 14 September 2015 and register PWFD in the NSWCDD Fitness Device Tracker.

6.6.3 PED's belonging to an external organization shall not be connected to NSWCDD networks or infrastructure without prior approval from the NSWCDD Information Assurance and Compliance Branch. This approval will be granted using the Temporary Approval Request for Information System (TARIS) form and action tracker process.

6.6.4 Personally owned hardware or software shall not be connected or introduced to any NSWCDD hardware, network or information system infrastructure.

6.6.5 Operations Security (OPSEC): All Contractors (including Sub-contractors) shall supplement their current security practices by requiring any personnel involved in executing this contract to complete Government-sponsored and administered Operations Security (OPSEC) training. In addition, all Contractors should be aware of the Critical Information List (CIL) for the organization they are supporting as well as the OPSEC plan for NSWCDD. Upon purchase order award, all identified Contractors (including Sub-contractors) shall sign a Contractor's conformance statement and submit it to the NSWCDD COR named in block 13 of the attached DD-254 thereby acknowledging that they will meet the requirements of this purchase order. The COR shall contact their Department Training Coordinator to schedule key employees to attend the Government sponsored OPSEC training. The Contractor must immediately notify the Government upon the discovery of any non-conformance with the OPSEC Plan.

7. MANDATORY GOVERNMENT REQUIRED TRAINING

All full-time contractor personnel shall execute and comply with NSWCDD annual training requirements. This will include, but is not limited to Prevention of Sexual Harassment, Operations Security (OPSEC), Information Assurance Awareness, Ethics Training, Personally Identifiable Information (PII), Safety Stand-down, etc.

8. Personal Protective Equipment The contractor shall provide all personal protective equipment for use by its employees. The contractor shall provide the employee training on personal protective equipment (PPE) use and maintain appropriate records documenting training thereof. The contractor shall ensure that each employee is enrolled in a monitoring program designed to mitigate, document and/or eliminate exposure risk(s).

9. MANDATORY REQUIREMENTS

The Contractor shall have the following mandatory requirements at time of award and maintain throughout the life of the contract:

(1) Requirement 1: Facility Security Clearance. The Contractor is required to have a Facility Security Clearance at the TOP SECRET level as verified in the National Industrial Security System (NISS).

(2) Requirement 2: Personnel Security Clearance. All Contractor personnel providing support under this contract are required to have, as a minimum, a SECRET security clearance or higher.

(3) Requirement 3: Personnel Security Clearance. Sign Language Interpreter labor category shall be able to obtain final TOP SECRET Clearances with the potential to be SCI eligible (Tier 5 adjudication) within 18 months after award.

C.6 CONTRACT MANAGEMENT

C.6.1 Contracting Officer’s Management Report (COMR)

The Contractor shall submit a monthly progress report as the COMR (CDRL A001).