ART 4643.2 ART HEAP Energy Assistance Brochure.pdf

You can apply online, by mail, over the phone, or by visiting your local energy assistance provider.

To apply for HWAP and EPP, contact your local energy assistance provider.

How to apply:

Online:

Visit EnergyHelp.Ohio.gov to create an account and complete the application.

By mail:

Visit EnergyHelp.Ohio.gov, download an application and mail it to:

Ohio Department of Development, Energy Assistance Programs

P.O. Box 1240 Columbus, Ohio 43216

By phone or in person:

Schedule an appointment with your local energy assistance provider. Visit EnergyHelp.Ohio.gov to find the phone number of the provider nearest you or call

(800) 282-0880 and follow the prompts to be directed to your local energy assistance provider. For the hearing-impaired with a telecommunication device for the deaf (TDD), call 711.

Energy Assistance Programs If you’re having trouble managing your home energy costs, we can help. Ohio’s Energy Assistance Programs can help you manage your utility bills and improve your home’s energy efficiency.

EnergyHelp.Ohio.gov

You’ll need:

• An Energy Assistance Application

• A copy of your photo ID may be required

• A list of all household members, including their birth dates and Social Security numbers

• Proof of income for everyone in the household over 18 years old for the last 30 days, but the last 12 months is preferred (12 months of documentation is required for self-employed or seasonal employees)

• Copies of your most recent utility bills

• Proof of citizenship or legal residency for each household member

• Proof of disability (if applicable)

Things to remember:

• Don’t forget to sign your completed application.

• Send copies of your required documentation.

Don’t send originals.

• It can take up to 12 weeks to process your application.

Home Energy Assistance Program (HEAP):

Development.Ohio.gov/HEAP HEAP provides eligible Ohioans assistance with their heating bills. The one-time benefit is applied directly to the customer’s main heating bill. Ohioans with a household income at or below 175% of the federal poverty guidelines for a family up to eight, and 60% state median income for a family of nine or more are eligible for the program.

For July 2025–June 2026, the income levels for HEAP are:

Household Size Total Household Income for 12 Months 1 $27,387 2 $37,012 3 $46,637 4 $56,262 5 $65,887 6 $75,512 7 $85,137 8 $94,762

Percentage of Income Payment Plan Plus (PIPP):

Development.Ohio.gov/PIPP PIPP helps eligible Ohioans manage their utility bills year-round. Payments are based on a percentage of household income and are consistent year-round, even when temperatures outside are unpredictable.

If your home is heated with gas, you will have a monthly payment of 5% of your household income for your natural gas bill, and 5% for your electric bill. If you heat with electric, your monthly payment is 10% of your household income. The balance of the bill is subsidized by the state of Ohio. There is a $10 minimum payment.

You qualify for PIPP if your electric or natural gas company is regulated by the Public Utilities Commission of Ohio and your total household income is at or below 175% of the federal poverty level.

For households with nine or more members, 60% State Median Income guidelines is used.

Summer & Winter Crisis Programs:

July 1—September 30 The Summer Crisis Program provides a one-time benefit to eligible Ohioans with a member of the household who is at least 60 years old, have disconnect notice, have been shut off, are trying to establish new service, have physician documentation that cooling assistance is needed for their health.

The program assists in the payment of an electric bill, central air conditioning repairs or the purchase of an air conditioning unit and/or fan.

November 1—March 31 The Winter Crisis Program provides a benefit once per heating season to eligible Ohioans facing disconnection, have been disconnected from their utility service, or have less than 25% of their supply of bulk fuel.

Contact us:

For more information about the home energy assistance programs available through the Ohio Department of Development, visit EnergyHelp.Ohio.gov or call

(800) 282-0880.

Electric Partnership Program (EPP):

Development.Ohio.gov/EPP

EPP helps customers reduce electricity use in their home.

The program performs in-home audits and installs appropriate electric energy efficiency measures. Customers also learn how they can proactively reduce the amount of electricity they use.

EPP services are available to Ohioans who:

• Are on or are eligible for PIPP Plus.

• Have 12 consecutive months of electric use at their current address.

• Have an annual electric usage of at least 5,000 kWh.

• Live in the service territory of one of the following

Ohio electric companies: American Electric Power, Duke Energy, AES Ohio, Ohio Edison, The Illuminating Company, or Toledo Edison.

Home Weatherization Assistance Program (HWAP):

Development.Ohio.gov/HWAP HWAP provides eligible Ohioans with assistance to improve the energy efficiency of their homes and reduce energy costs. Ohioans participating in the HWAP program will receive a home inspection to identify the services necessary to improve their home’s energy efficiency. Services are provided by local providers in each county.

Ohioans with a household income at or below 200% of the federal poverty guidelines are eligible for the program.

For July 2025–June 2026, the income levels are:

Household Size Total Household Income for 12 Months 1 $31,300 2 $42,300 3 $53,300 4 $64,300 5 $75,300 6 $86,300 7 $97,300 8 $108,300 Add $11,000 for each additional person in households with more than eight members.