APSCMS2728Final.pdf

This is a Request for Proposals (RFP) issued by the County of Los Angeles Aging & Disabilities Department seeking qualified proposers to provide a Software as a Service (SaaS) solution for its Adult Protective Services (APS) Case Management System and Related Services. The solicitation encompasses system design, data migration, testing, implementation, training, hosting, maintenance, and ongoing technical and operational support to enable data collection, reporting, and tracking of APS services. The RFP document establishes the technical and functional requirements for the proposed solution, outlines evaluation criteria for proposer selection, and specifies the terms and conditions governing the procurement process and resulting contract.

The document details the County's current operational environment, legacy system limitations, and the business case for transitioning to a modern, cloud-based case management platform. Specific pricing terms, contract duration, renewal options, and payment structures are established within the RFP to guide proposer cost proposals and negotiations. The County has defined minimum qualifications, experience requirements, and performance standards that proposers must demonstrate to be considered responsive and responsible. Additional information regarding incumbent system details, data migration requirements, user population statistics, and technical infrastructure specifications is provided to enable proposers to develop comprehensive and accurate proposals that align with the County's operational needs and strategic objectives.