approved rfq 250606-0271.docx

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Intrusion Detection System (IDS) Monitoring MEARNG Wide RFQ
Solicitation number
RFQ - 15A - 25060600000000000271
Issued by
Kennebec County, Maine

About this file

This is a Request for Quotations (RFQ) issued by the State of Maine Department of Administrative and Financial Services, Office of State Procurement Services on behalf of the Department of Defense, Veterans and Emergency Management - Military Bureau. The RFQ solicits intrusion detection system (IDS) monitoring services for 22 Maine Army National Guard (MEARNG) facilities across various locations in Maine, covering a total of 27 systems/accounts. The contract term is initially from November 1, 2025 to October 31, 2026, with options for two additional two-year renewal periods through October 31, 2030. Quotations are due by June 21, 2025 at 4:00 p.m. local time, and the bid must be submitted through the state's electronic procurement system.

The RFQ requires bidders to provide 24/7 security monitoring services that comply with UL 827 and UL 2050 standards, with a Department of Defense approved monitoring facility. The central monitoring station must offer immediate alarm notifications, web-based account access, custom contact identification codes, redundant communication systems, and undergo background checks for personnel. Pricing is to be submitted on a per-month, per-location basis, with the total bid covering the initial contract period and potential renewals. The state will evaluate bids on a best value basis, considering conformity to specifications and pricing, with the lowest-priced conforming bid likely to be selected. Payment terms are net 30, and the contractor will only be paid for successfully provided services during each billing cycle.

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STATE OF MAINE

DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES

OFFICE OF STATE PROCUREMENT SERVICES

RFQ # 15A250606*0271

MEARNG IDS Monitoring

Quotations/Responses Due: 21 June 2025 not later than 4:00 p.m. local time Questions Due Date: 11 July 2025 by noon.

Note: All questions and responses must be provided via the State of Maine’s e-Procurement system: AdvantageME / Vendor Self Service (VSS).

General Instructions on Bidder Questions It is the responsibility of each Bidder to examine the entire RFQ and to seek clarification by submitting questions through the Q & A List tab on the Solicitation page in the CGI Vendor Self Service (VSS). Any answers to questions will appear there as well. It is the vendor's responsibility to log in to view all questions and answers posted. Additional information obtained any other way will not be valid.

In the event that you must contact us for any other reasons than the Q & A previously mentioned, only the Buyer listed on the Solicitation page may be contacted from the time this RFQ is issued until award notification is made. No other person/State employee is empowered to make binding statements regarding this RFQ. Violation of this provision may lead to disqualification from the bidding process, at the State’s discretion.

Summary For this competitive Request for Quotations (RFQ) process, the State of Maine Office of State Procurement Services (“OSPS”) is acting on behalf of the Department of Defense, Veterans and Emergency Management – Military Bureau (“Requesting Department”). OSPS and the Requesting Department seek quotations (also referred to as “bids” or “responses” herein) to provide the goods/services listed above. This document provides instructions and descriptions of requirements for this competitive process.

RFQ REQUIREMENTS

1. Description of Requirements

The following is a description of the goods and/or services sought by the State of Maine under this RFQ.

· Please see Appendix B on pages 11-16

2. Bid Contents Requirements In addition to the cost, delivery, and other information required in VSS, all bids should contain the following information as attachments, in the Appendices listed below:

· Quote on Company Letterhead: This document will be used to evaluate your bid. Please make sure it contains information demonstrating your bid meets the posted specifications.

· Appendix B: The following documents must be included with the bid:

· Certification with Underwriters Laboratories UL 827 Central Station Alarm Services

· UL 2050 (CRZM) National Industrial Security Systems for the protection of National Security Information & Equipment.

· Documentation that the Contractor has a DOD approved monitoring facility, currently monitoring other DOD facilities

· Appendix A: Bid Cover Page and Responsible Bidder Certification

· Appendix C: Cost Response Sheet, Excel Format Preferred (attached)

3. Contract Term In addition to any mutually agreed upon delivery dates for purchases of goods, the contract resulting from this RFQ will have a term, or “Period of Performance”, during which the contract is considered to be in effect. The anticipated contract term is defined in the table below. Please note that the dates below are estimated and may be adjusted as necessary in order to comply with all procedural requirements associated with this RFQ and the contracting process. The actual contract start and end dates will be established by the completed and approved contract.

Contract Renewal: Following the initial term of the contract, OSPS, at their discretion, may opt to renew the contract for two (2) extension periods as defined below.

The term of the anticipated contract, resulting from this RFQ, is defined as follows:

Period
Start Date
End Date
Initial Period of Performance
11/1/2025
10/31/2026
Optional Extension Period #1
11/1/2026
10/31/2028
Optional Extension Period #2
11/1/2029
10/31/2030

4. Submitting a Quotation

a. Quotations Due: Quotations must be received no later than 4:00 p.m. Eastern Standard Time (EST), on the date listed in VSS. Quotations received after the 4:00 p.m. deadline will not be accepted.

b. Submission Instructions: Bidders must submit their bids in the State of Maine’s electronic procurement system: Advantage “Vendor Self Service” (VSS). More information on this system can be found at the following internet link: https://www.maine.gov/dafs/bbm/procurementservices/vendors/vendor-self-service-system

c. Multiple Quotations: Unless specifically prohibited in Section 1 of this RFQ, Bidders are permitted to submit multiple quotations for this RFQ, offering alternative items or pricing for the State of Maine to consider in its best value determination.

d. Withdrawal of a Quotation: Bidders are permitted to withdraw their own quotations up until the due date and time for receipt of quotations. To do so, a Bidder must enter the VSS system (as referenced above), identify and open their submitted quotation located in the Solicitation Responses tab, and click the “Withdraw” button found at the bottom of the screen. Quotations cannot be withdrawn after the due date and time for receipt of quotations.

e. Attachments: Any attachments provided with the Advantage VSS bid submission must be in MS Word, MS Excel, or Adobe (.pdf) format, unless otherwise specified in Section 1 of this RFQ. Vendors are encouraged to submit supporting documentation that aid the requesting department in understanding how the bid conforms to the requirements. The VSS attachment file size limit is 2Mb. Please contact the buyer for this RFQ if you must submit attachment files larger than this.

f. Vendor specifications: Unless otherwise stated in this RFQ document, limited specification information will be required upon submission of a bid in response to this RFQ. However, a Bidder’s response should include an affirmative statement that their bid complies with all requirements of this RFQ, unless the Bidder specifically addresses how its bid differs from the specifications, and why the differences should be deemed acceptable by the State.

5. General Instructions

a. The Bidder must submit a cost quotation response that covers the goods and term of the contract, including any optional renewal.

b. The cost quotation shall include the costs necessary for the Bidder to fully comply with the contract terms and conditions and RFQ requirements.

c. Failure to provide the requested information may result in the exclusion of the quotation from consideration, at the discretion of OSPS.

d. No costs related to the preparation of the quotation for this RFQ or to the negotiation of the contract with the Department may be included in the quotation.

e. The State is exempt from the payment of Federal, State and local Taxes on articles not for resale. Please provide quotations that do not include these taxes. Upon application, an exemption certificate can be furnished by the State at the point of contract finalization.

6. Quotation Evaluation and Selection Evaluation of the submitted quotations shall be accomplished as detailed below:

a. State of Maine RFQ documents are evaluated on a Best Value basis. The term “Best Value” may take into consideration the qualities of the goods or services to be supplied, their conformity with the specifications listed in the RFQ, the purposes for which they are required, the date of delivery, and the best interest of the State. Once the goods or services have been determined to conform to the specifications then OSPS will make its award decision based on the lowest price among the Bidders. Delivery days can be a factor in awarding.

b. The State reserves the right to not make an award to the lowest price bidder when that bidder has had documented poor performance, and/or a contract terminated or not renewed within the last five years.

c. At the discretion of OSPS, if a Bidder’s submission is deemed to not conform to the specifications listed in the RFQ, or otherwise not conform to the requirements of the RFQ, then that Bidder’s submission may not be considered for contract award.

d. In the event that no Bidder submission conforms to the specifications of this RFQ, then OSPS may choose not to make any award. Alternatively, OSPS may make an award to the Best Value Bidder whose specifications most closely meet the specifications of this RFQ. For example, if there are five specification requirements, and two responses are received with one Bidder meeting four requirements, and one bidder meeting three requirements, then OSPS, at its discretion, may make a contract award to the Bidder meeting four requirements.

e. If the specifications provided with this RFQ are of a technical nature, then OSPS’s RFQ Coordinator, at his or her discretion, may seek to use an evaluation team comprised of subject matter experts, end-users from the Requesting Department, or other State Department representatives. In such a case, the evaluation team will judge the merits of the quotations received in accordance with the best value criteria defined in the RFQ.

7. Negotiations

a. No Best and Final Offers: The State of Maine will not seek a best and final offer (BAFO) from any Bidder in this procurement process. All Bidders are expected to provide their Best Value pricing with the submission of their quotation.

b. OSPS reserves the right to negotiate with the successful Bidder to finalize a contract at the same rate or cost of goods and services as presented in the selected quotation. Such negotiations may not significantly vary the content, nature or requirements of the quotation or the RFQ to an extent that may affect the price of goods or services requested. OSPS reserves the right to terminate contract negotiations with a selected Bidder who submits a proposed contract significantly different from the quotation submitted in response to the RFQ.

c. In the event that an acceptable contract cannot be negotiated with the highest ranked Bidder, OSPS may withdraw its award and negotiate with the next-highest ranked Bidder, and so on, until an acceptable contract has been finalized. Alternatively, OSPS may cancel the RFQ, at its sole discretion.

TERMS AND CONDITIONS FOR RFQ AND CONTRACT

PART I GENERAL INFORMATION ON RFQs

A. Purpose and Background

The State of Maine (“State”) Department of Administrative and Financial Services (“Department”), Office of State Procurement Services (“OSPS”) acts as the purchasing agent on behalf of all Executive Departments and other agencies within State Government. For this competitive Request for Quotations (RFQ) process, OSPS is acting on behalf of the Requesting Department listed on the cover page. OSPS and the Requesting Department seek quotations (also referred to as “bids” or “responses” herein) to provide the goods/services as defined above in Section 1 of this document. This document provides instructions for submitting quotations, the procedure and criteria by which the Bidder(s) will be selected, and the contractual terms which will govern the relationship between the State and the awarded Bidder(s). Following Bidder selection and upon reaching a mutual agreement, the State and the selected Bidder will enter into a contract – taking the form of a State of Maine Master Agreement or Buyer Purchase Order (all generally referred to as “contract” herein), as applicable.

B. General Provisions

1.Issuance of this RFQ does not commit OSPS or the Requesting Department to issue an award or to pay expenses incurred by a Bidder in the preparation of a response to this RFQ. This includes attendance at personal interviews or other meetings and software or system demonstrations, where applicable.
2.All responses to this RFQ should adhere to the instructions and format requirements outlined in this RFQ and all written supplements and amendments (such as OSPS’s answers to the Bidders’ questions submitted through the VSS), as issued by OSPS. Responses are to follow the format and respond to all questions and instructions specified above in the “Submitting a Quotation” section of this RFQ.
3.Bidders shall take careful note that in evaluating a quotation submitted in response to this RFQ, the Department may consider materials provided in the quotation, information obtained through interviews/presentations (if any), and internal information of previous contract history between OSPS and the Bidder (if any). OSPS also reserves the right to consider other reliable references and publicly available information available in evaluating a Bidder’s experience and capabilities, if needed. All responses to this RFQ shall be considered to be authorized to legally bind the Bidder, and if selected for award, shall contain or be considered to contain a statement that the quotation and the pricing contained therein will remain valid and binding for a period of at least 180 days from the date and time of the bid opening.
4.The RFQ and the selected Bidder’s quotation, including all appendices or attachments, may be incorporated in the final contract.
5.Following announcement of an award decision, all submissions in response to this RFQ will be considered public records available for public inspection pursuant to the State of Maine Freedom of Access Act (FOAA) (1 M.R.S. §§ 401 et seq.).

http://www.mainelegislature.org/legis/statutes/1/title1sec401.html

6.OSPS, at its sole discretion, reserves the right to recognize and waive minor informalities and irregularities found in quotations received in response to this RFQ.
7.OSPS reserves the right to authorize other State Departments to use the contract(s) resulting from this RFQ, if it is deemed to be beneficial for the State to do so.
8.All applicable laws, whether or not herein contained, shall be included by this reference. It shall be Bidder’s responsibility to determine the applicability and requirements of any such laws and to abide by them.

C. Eligibility to Submit Bids Public agencies, private for-profit companies, and non-profit companies and institutions are invited to submit bids in response to State of Maine Requests for Quotations.

D. Delivery Terms For the purchase of goods, OSPS and selected Bidder will decide upon a delivery date in accordance with the State’s requirements and the terms offered in the Bidder’s quotation. Unless stated otherwise in Section 1 of this RFQ, all deliveries are expected with shipping terms of “Free on Board (FOB) – Destination”. The State intends for this to mean that all goods shall be priced in the bid response to include shipping charges, if any, to the State’s desired location. The “FOB – Destination” shipping term is also intended to mean that the State shall not bear any responsibility for the goods in question until the State takes possession of them at the destination point of delivery.

E. Alternate Bids and Approved Equals When, in bid forms and specifications, an article or material is identified by using a trade name and catalog number of a manufacturer or vendor, the term “or approved equal,” if not inserted with the identification, is implied. Any Bidder that seeks to propose an alternate item from what is specified in this RFQ should refer to State of Maine Statute 5 MRSA §1825-B, for “Bids, awards and contracts”, found here: http://www.mainelegislature.org/legis/statutes/5/title5sec1825-B.html

F. Appeal of Contract Awards Any person aggrieved by the award decision that results from this RFQ may appeal the decision to the Director of the Bureau of General Services in the manner prescribed in 5 MRSA § 1825-E and 18-554 Code of Maine Rules, Chapter 120 (found here: Chapter 120). The appeal must be in writing and filed with the Director of the Bureau of General Services, 9 State House Station, Augusta, Maine, 04333-0009 within 15 calendar days of receipt of notification of contract award.

If this RFQ results in the creation of a pre-qualified or pre-approved list of vendors, then the appeal procedures mentioned above are available upon the original determination of that vendor list, but not during subsequent competitive procedures involving only the pre-qualified or pre-approved list participants.

PART II CONTRACT ADMINISTRATION AND CONDITIONS

A. Contract Document The successful Bidder will be required to execute a contract in the form of a State of Maine Buyer Purchase Order, Contract Agreement to Purchase Services or State of Maine Master Agreement.

The Terms and Conditions used with the aforementioned contract types may be found on the Office of State Procurement Services’ website at the following links:

Service Contract Terms and Conditions IT Service Contract Terms and Conditions

In the event that the State of Maine’s Standard Terms and Conditions or RFQ provisions do not otherwise cover contractual scenarios that are specific to the goods or services being purchased under this RFQ, then the State is willing to consider a Bidder’s standard terms and conditions. Consideration or use of a Bidder’s standard terms and conditions shall only occur under the general agreement that in the event of a conflict, the State of Maine’s Standard Terms and Conditions and RFQ provisions shall take precedence.

Other forms and contract documents commonly used by the State can be found on the Office of State Procurement Services’ website at the following link: https://www.maine.gov/dafs/bbm/procurementservices/forms

B. Independent Capacity In providing services and performing under the contract, the successful Bidder shall act independently and not as an agent of the State of Maine.

C. Payments and Other Provisions The State anticipates paying the selected Bidder for goods and services received, on the basis of net 30 payment terms, upon the receipt of an accurate and acceptable invoice. An invoice will be considered accurate and acceptable if it contains a reference to the State of Maine contract number, contains correct pricing information relative to the contract, and provides any required supporting documents, as applicable, and any other specific and agreed-upon requirements listed within the contract that results from this RFQ.

The State of Maine reserves the right to pay for goods purchased through this solicitation by any of several available means, which include but may not be limited to check, EFT, and/or procurement card. Bidders are advised that state statute precludes sellers from imposing a surcharge on credit or debit card purchases (text follows):

“9-A MRSA §8-509 (1): A seller in a sales transaction may not impose a surcharge on a cardholder who elects to use a credit card or debit card in lieu of payment by cash, check or similar means.”

Appendix A

STATE OF MAINE

DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES

OFFICE OF STATE PROCUREMENT SERVICES

RFQ # 15A250606*0271

MEARNG IDS Monitoring

BID COVER PAGE and RESPONSIBLE BIDDER CERTIFICATION

Bidder’s Organization Name:

Chief Executive - Name/Title:

Tel:
Cell:
E-mail:

Headquarters Street Address:

Headquarters City/State/Zip:

(provide information requested below if different from above)

Lead Point of Contact for Bid - Name/Title:

Tel:
Cell:
E-mail:

Street Address:

City/State/Zip:

By signing below Bidder affirms:

· Their bid complies with all requirements of this RFQ;

· This bid and the pricing structure contained herein will remain firm for a period of 180 days from the date and time of the bid opening;

· That no personnel currently employed by the Department or any other State agency participated, either directly or indirectly, in any activities relating to the preparation of the Bidder’s proposal;

· That no attempt has been made or will be made by the Bidder to induce any other person or firm to submit or not to submit a proposal; and

· The undersigned is authorized to enter into contractual obligations on behalf of the above-named organization.

Name:

Title:

Authorized Signature:

Date:

State of Maine RFQ# 15A250606*0271 Rev. 9/12/2024 Responsible Bidder Certification

By signing this document, I certify to the best of my knowledge and belief that the aforementioned organization, its principals, and any subcontractors named in this proposal:

1. Are not presently debarred, suspended, proposed for debarment, and declared ineligible or voluntarily excluded from bidding or working on contracts issued by any governmental agency.

1. Have not within three years of submitting the proposal for this contract been convicted of or had a civil judgment rendered against them for:

0. fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a federal, state or local government transaction or contract.

0. violating Federal or State antitrust statutes or committing embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property;

0. are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal, State or Local) with commission of any of the offenses enumerated in paragraph (b) of this certification; and

0. have not within a three (3) year period preceding this proposal had one or more federal, state or local government transactions terminated for cause or default.

1. Have not entered into a prior understanding, agreement, or connection with any corporation, firm, or person submitting a response for the same materials, supplies, equipment, or services and this proposal is in all respects fair and without collusion or fraud. The above-mentioned entities understand and agree that collusive bidding is a violation of state and federal law and can result in fines, prison sentences, and civil damage awards.

· Failure to provide this certification may result in the disqualification of the Bidder’s proposal, at the discretion of the Department.

To the best of my knowledge all information provided in the enclosed proposal, both programmatic and financial, is complete and accurate at the time of submission.

Name:

Title:

Authorized Signature:

Date:

Appendix B

DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES

OFFICE OF STATE PROCUREMENT SERVICES

DETAILED SPECIFICATIONS

RFQ # 15A250606*0271

MEARNG IDS Monitoring

RFQ TERMS/ACRONYMS with DEFINITIONS

The following terms and acronyms, as referenced in the RFQ, shall have the meanings indicated below:

Term/Acronym
Definition
BAFO
Best and Final Offer
Bid
Bid / Quotation / RFQ response
CID
Contact Identification
Contractor/Vendor/Provider
Person bidding on the proposal
CMS
Central Monitoring Station
Department / DVEM
Department of Defense, Veterans and Emergency Management – Military Bureau
DOD
Department of Defense
ESS
Electronic Security Supervisor
FOAA
Freedom of Access Act
FOB
Fee on Board – Freight delivered to destination
MEARNG
Maine Army National Guard
GHS
Globally Harmonized System
IDS
Intrusion Detection System
PFAS
Pre and Polyfluorinated Substances
POTS
Plain Old Telephone Service (copper wiring)
PR
Proposal Request
RFQ
Request for Quotation / Bid
SDS
Safety Data Sheet
State / SOM
State of Maine
UL
Underwriters Laboratories
UL 827
Standard for Central Station Alarm Services
UL 2050
Standard for National Industrial Monitoring Station (CRZM)
UPLINK
Brand Specific Cellular Transmission

General Requirements:

1. The contractor/Central Monitoring Station (CMS) shall meet all requirements listed in this document.

a. The contract would be for one year, with the possibility of two 2-year renewals.

b. Bid should be based on a per month, per location basis for complete service as listed in the mandatory requirements section.

2. The contractor/Central Monitoring Station (CMS) shall provide security monitoring services twenty-four hours a day, seven days a week (24/7) MEARNG facilities, throughout the state of Maine.

3. The contractor/CMS shall provide monitoring for multiple applications of installed security alarm systems in accordance (and compliance) with

a. UL 827 Central Station Alarm Services and

b. UL 2050 (CRZM) National Industrial Security Systems for protection of National Security Information & Equipment and with the specifications contained herein.

4. The contractor/CMS shall receive alarm signaling in Contact Identification format (CID) from existing and new burglar alarm panels with POTS lines, UPLINK cellular and/or internet reporting.

a. The CMS will provide immediate notification to the appropriate designated personnel and/or law enforcement, as designated per standard operating procedures in the event an alarm signal is received.

b. The CMS must monitor troubles or trouble conditions, and alarm signals.

5. The contractor/CMS awarded the monitoring contract shall have an established and qualified full-time staff with the technical skills, materials, equipment and equipment/software training necessary to fully monitor the systems as specified herein.

6. The CMS must immediately notify designated personnel upon receipt of an Intrusion Detection System (IDS) alarm condition.

a. including loss of communication path (telephone line, cellular radio, and/or internet communications).

7. The monitoring shall be by qualified and trained central monitoring station operators to monitor alarm signals, recognize alarm codes and respond to alarms immediately by contacting site responders, and be continuous with no interruption of service.

8. No contractor equipment can be connected to State of Maine\Network Service equipment. This includes, but is not limited to routers, switches, fiber, network jacks, and uninterrupted power supplies.

Contractor Performance:

· If the Contractor receives a combination of four or more negative responses and Needs Improvement or Unacceptable ratings for services rated during an Evaluation of Service Tour or Event Review, it will be documented as poor performance.

· The Contractor will be given two (2) weeks from the date of the Tour/Meeting to correct all issues discovered during the Tour/Meeting.

· If the issues are not resolved during that timeframe the contract could be terminated due to documented poor performance with a thirty (30) day notice.

· If the Contractor receives three (3) evaluations/reviews that receive the poor performance rating for the facility, the contract could be terminated due to documented poor performance.

· Poor performance may be considered in the evaluation of a subsequent bids submitted by the Contractor.

· The Contractor will have fifteen (15) calendar days from the date notified to appeal any termination of contract decision based on the Evaluation of Services Tours/Event Review.

· The appeal must be addressed to the Director of the Division of Procurement Services.

IDS Monitoring Services for MEARNG will be accomplished for the following locations:

Facility
Location
# systems/accts
Camp Keyes Bldg 5 - Museum
194 Winthrop St, Augusta, ME 04330
1
Camp Keyes Bldg 14
194 Winthrop St, Augusta, ME 0433
1
Camp Keyes Bldg 37
194 Winthrop St, Augusta, ME 04330
1
Camp Keyes Bunkers Bldg 32
194 Winthrop St, Augusta, ME 04330
1
JFHQ - Camp Chamberlain
23 Blue Star Ave. Augusta, ME 04330
4
Augusta Armory
179 Western Ave., Augusta, ME 04330
1
Bangor Bldg 100 ARC Aviation Readiness Center
28 Hayes St. Bangor, ME 04401
1
Bangor AFRC
300 Hildreth St. Bangor, ME
2
Bangor Bldg 255
28 Hayes St. Bangor, ME 04401
1
Bangor Bldg 260 AASF
92 Hayes St. Bangor, ME 04401
1
Bangor Bldg 700 RTI
100 North Hildreth St. Bangor, Me.
1
Brewer Armory
133 Elm St. Brewer, ME 04412
1
Brunswick AFRC
11 Ordinance Way Brunswick, ME 04011
2
Calais Armory
11 Calais Ave. Calais, ME
1
Northern Maine Readiness Center Presque Isle
6 Edgemont Dr. Presque Isle, ME 04740
1
Lewiston AFRC
55 Alfred Plourde Pkwy Lewiston, ME 04240
1
Norway Armory
17 Elm St. Norway, ME 04268
1
Sanford Armory
88 William Oskar Emery Dr. Sanford, ME 04073
1
Skowhegan Armory
9 North Armory Dr. Skowhegan, ME 04976
1
Waterville Armory
74 Drummond Ave. Waterville, ME 04901
1
Waterville CST
1 Armory Rd Waterville, ME 04901
1
Westbrook Armory
120 Stroudwater St. Westbrook, ME 04092
1

22 Locations

27 Systems

Mandatory Requirements:

1. For the bid to be considered the contractor/CMs must provide the following as part of their bid:

a. Certification with Underwriters Laboratories UL 827 Central Station Alarm Services

b. UL 2050 (CRZM) National Industrial Security Systems for the protection of National Security Information & Equipment.

c. Documentation that the Contractor has a DOD approved monitoring facility, currently monitoring other DOD facilities

2. The contractor/CMS shall provide UL certificates annually upon expiration and before the beginning of the contract to the Maine Army National Guard ESS Office.

3. The contractor/CMS shall have satisfactory background checks done for all personnel handling monitoring services (see Vetting section).

4. The contractor/CMS shall provide authorized person(s) from the MEARNG access to account information over a secure website (i.e. Boldnet, Simsweb, and Elink). Provide full web access to include the following:

a. 24/7 “real time” access

b. Viewing of all account histories

c. Ability to make changes as necessary to any field within the Maine Army National Guard list of accounts.

d. Ability to create and print/email reports on system status, alarms, tests etc.

e. Ability to place systems in/on test, verify signals and take off test at completion of IDS tests via internet

5. The contractor/CMS shall provide Training onsite or via the web at no cost and no later than one month prior to start of the contract start date. The training will include but is not limited to:

a. Account set up

b. Reporting capabilities

c. Running reports and printing reports

d. Viewing account history

e. Making changes as necessary to any field of accounts

6. The contractor/CMS shall provide “late to test” reports” for test failures via email for each MEARNG Account

7. The contractor/CMS shall provide for daily, weekly or monthly cell phone tests

8. The contractor/CMS shall provide personnel to answer calls 24/7

9. The contractor/CMS shall monitor, log, and store events for two years minimum

10. The contractor/CMS shall provide dedicated contacts within the company for customer support of account maintenance issues, and new account set up for the MEARNG.

11. The contractor/CMS shall provide personnel to answer calls 24/7

12. The contractor/CMS shall provide immediate notification of alarms or trouble conditions to authorized users for each account.

13. The contractor/CMS shall have redundant Central Monitoring Station location(s) or redundant communication and power systems that would allow alarm signals to be rerouted automatically with no loss of services, in the event that the primary facility has a loss of signal and/or power.

14. The contractor/CMS shall provide two toll-free phone numbers for contact ID reporting. CMS shall have multiple redundancies for phone communication.

15. The contractor/CMS shall provide/be able to receive a custom module of contact ID codes designed specifically for the MEARNG facilities.

16. The contractor/CMS shall accept codes received by a back-up cellular service (Uplink)

17. The contractor/CMS shall allow tours of the monitoring facility at any time.

18. If the contractor/CMS also provides Answering Services, this service shall be provided separately from monitoring services in a different location, this location being either a different room in the facility or a different building.

19. Personnel shall not be providing Answering Services while monitoring alarms.

20. The contractor/CMS shall provide adjustments to billing for armory/unit deactivations and reactivations of IDS panels due to deployments at no additional cost to the Maine Army National Guard.

a. When adjustments happen the contractor will notify the ESS (Program Administrator) and the Contract Administrator of these changes.

21. The contractor shall be able to add/deactivate IDS panels within 1 week of email notification.

Contractor Payment:

· The contractor will only be paid for the services which have been successfully provided during each billing cycle.

· The billing cycle is one calendar month.

· Invoices cannot be submitted until the billing cycle has closed.

· Invoices must contain Vendor Contract #, Vendor VC#, location of services, services performed (daily, quarterly or yearly etc) to be considered acceptable.

· Invoices must be decreased for any scheduled tasks not provided. The State of Maine will not pay for service that has not been performed.

· Deductions will be made for days when service is not provided for any reason. It will be the burden of the Contractor to prove that all billed services have been provided at levels that meet or exceed all contractually obligated standards.

· At the Execution of the contract the Provider will be provided with the email address to send all invoices for the contract.

Disaster Recovery Plan

a. Each bidding Contractor is required to submit a plan of action with their bid describing how their company will handle the contracted services if an emergency situation occurs where your company has a reduction in work force.

b. These plans will not be evaluated but will become part of the awarded contract.

c. Bids received without them may be rejected. Bidders can enter their plan in Appendix D, after the cost schedule or they can submit a separate document.

Vetting:

a. The Department retains the right to screen and restrict from the facility personnel employed by or representing the provider who do not receive a satisfactory/passing background check.

b. All persons must pass a federal background check conducted by the Department of Defense, Veterans and Emergency Management (DVEM) before being allowed into/onto the facility grounds. This applies for all Maine National Guard facilities and grounds.

c. The Contractor must supply a list of people who may be either involved in the work effort, accompanying the Contractor, subcontracted, or present at the facility to the Vetting Coordinator. This must happen within two weeks after the award of the contract or two weeks prior to the beginning of the contract whichever comes first. This also applies to any “new” employees that become part of the project for the contract’s length.

d. The list will include first name, middle initial, last name, date of birth, maiden name, social security number or another federal issued identification number and driver’s license number & state issued for each person.

e. The Department will provide to the Provider the names of those personnel that are acceptable for access, and those that are not acceptable for unescorted access into/onto our facilities. The Department will not be legally allowed to share any specifics regarding why certain personnel are considered unacceptable for any access.

The contractor is expected to meet with the Program Administrator (Randy Bean) 207-430-6341, or his designee at least TWO weeks prior to the start date of the contract to go over the performance expectations. This meeting can be either in person or virtually. Failure to do so can result in the pending contract being terminated and the service being put back out to bid.

Appendix C

DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES

OFFICE OF STATE PROCUREMENT SERVICES

COST RESPONSE

RFQ # 15A250606*0271

MEARNG IDS Monitoring

All responses to this RFQ will require a cost quotation response, in a format selected by the State of Maine. That format is described below.

All bids must be entered in the Vendor Self Service (VSS).

All bids must have a bid price (Contract Amount). The price must be filled in using numbers and a decimal point only.

Example: If your bid is for one dollar you would enter 1.00

This number needs to be the 5 year total. This figure is located on line 20 column E on the bid sheet image1.png image2.emf

IDS rfq bid sheet.xlsx Sheet1

Maine Department of Defense, Veterans & Emergency Management

MEARNG IDS Monitoring Contract

One Year CT - 11/1/25-10/31/26 with two (2) two year renewals

Bids are due Monday- 21 July 2025, at 4pm local time.

Bidding Info

Bidder’s Organization Name:

Contact Name:

Mailing Address:

City: State: Zip Code:

Email:

Phone Number:

State of Maine VC#

Initial CT Renewal 1 Renewal 2

Note this section auto calculates from the monthly breakdown shown below 11/1/2025 - 10/31/2026 11/1/2026-10/31/2028 11/1/2028-10/31/2030

IDS Monitoring Total Year/s $0.00 $0.00 $0.00

Yearly (or 2 year) Total $0.00 $0.00 $0.00

Bid Total $0.00

Monthly Breakdown (rolls up into total) Monthly Charge Monthly Charge Monthly Charge Monthly Charge Monthly Charge

11/1/25-10/31/26 11/1/26-10/31/27 11/1/27-10/31/28 11/1/28-10/31/29 11/1/29-10/31/30

Camp Chamberlain 4 systems/accounts

ANG02525 DICSM

ANG05505 SIPER in JOC

ANG05627 SCIF in JOC

ANG05626 Supply

ANG05500 Augusta Armory

ANG05628 Camp Keyes - Bldg 5 - Museum

ANG05510 Camp Keyes - Bldg 14

ANG05515 Camp Keyes - Bldg 37

ANG05520 Camp Keyes - Bunkers Bldg 32

Bangor AFRC 2 systems/accounts

ANG05525 Supply

ANG05570 SIPER

ANG05530 Bangor Bldg 255

ANG05545 Bangor Bldg 260, AASF

ANG05565 Bangor Bldg 100, Aviation Readiness Center (ARC)

ANG05625 Bangor Regional Training Institute (RTI), Building 700

Brunswick AFRC 2 systems/accounts

ANG05535 Supply

ANG05590 SIPER

ANG05550 Brewer Armory

ANG05555 Calais Armory

ANG05580 Lewiston AFRC

ANG05585 Norway Armory

ANG05595 Presque Isle NMRC

ANG05600 Sanford Armory

ANG05605 Skowhegan Armory

ANG05610 Waterville Armory

ANG05620 Waterville WMD/CST

ANG05615 Westbrook Armory

Sum $0.00 $0.00 $0.00 $0.00 $0.00

Total for year $0.00 $0.00 $0.00 $0.00 $0.00

File details come from the government source that posted it. Updated .