Appendix B -WY COMPASS RFP_Deliverables.docx

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COORDINATING OUTCOMES: MEMBER PATHWAYS, ADVOCACY, SUPPORT, AND STABILITY (C. O. M. P. A. S. S. )
Solicitation number
215582
Issued by
Natrona County, Wyoming

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This document is Appendix B of the Request for Proposal (RFP) Number 0049-N issued by the State of Wyoming Department of Administration and Information Procurement Section on behalf of the Wyoming Department of Health Division of Healthcare Financing. The RFP solicits proposals for the COORDINATING OUTCOMES: MEMBER PATHWAYS, ADVOCACY, SUPPORT, AND STABILITY (C.O.M.P.A.S.S.) program, which will provide care coordination using a high-fidelity wraparound model to Medicaid youth. Proposals must be submitted through the Public Purchase online bidding system no later than 2:00 p.m. Mountain Time on September 30, 2026. Written questions must be submitted by 2:00 p.m. Mountain Time on September 15, 2026. The contract encompasses 39 distinct deliverables organized into phases and general operational categories, with submission timelines ranging from 10 business days to 5 months prior to contract period conclusion. Initial deliverables include a kick-off meeting within 10 business days of contract execution, revised project and transition plans within 30 days, design session schedules within 30 days, and testing and training plans within 30 to 45 days of contract execution.

Subsequent deliverables include comprehensive documentation such as provider handbooks, referral processes, solution architecture documents, hosting plans, workflow documentation, data migration plans, customer service plans, policies and procedures manuals, and application packets, all due within 60 to 90 days of contract execution. Additional operational requirements include quality management plans, systems operating manuals, training completion summaries, accessibility testing results, and ongoing reporting deliverables consisting of monthly, quarterly, and annual reports. Security and compliance deliverables include an annual State Security Plan, penetration testing results due within 2 business days of completion, and vulnerability testing results due within 2 business days of completion. The RFP requires all submissions in PDF, Excel, or Microsoft Office format through the Public Purchase system, with bidders responsible for monitoring the platform for updates, answers to questions, and award information.

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Other files

File Type Posted
Appendix G - Sample Business Associate Agreement (BAA).docx DOCX document
Appendix F - SAMPLE IT Contract Template.docx DOCX document
Appendix A -WY COMPASS RFP__Requirements.docx DOCX document
Appendix C -WY COMPASS RFP_Performance Related Requirements&SLAs.docx DOCX document
RFP 0049-N_ADDENDUM 2 - NEW SECTION 4 Key Dates.pdf PDF
RFP 0049-N_ADDENDUM 1.pdf PDF
Appendix E - WY COMPASS RFP_Glossary_7.7.2026.docx DOCX document
RFP 0049-N.pdf PDF

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STATE OF WYOMING

DEPARTMENT OF ADMINISTRATION AND INFORMATION

PROCUREMENT SECTION

2800 CENTRAL AVENUE

CHEYENNE, WY 82002

REQUEST FOR PROPOSAL NUMBER 0049-N

THE WYOMING DEPARTMENT OF HEALTH

DIVISION OF HEALTHCARE FINANCING

COORDINATING OUTCOMES: MEMBER PATHWAYS, ADVOCACY, SUPPORT, and STABILITY (C.O.M.P.A.S.S.)

RFP APPENDIX B: DELIVERABLES

CONTRACT DELIVERABLES

The following table provides a list of COMPASS Contract deliverables. Each deliverable is assigned a unique identifier to reference corresponding requirements included in the COMPASS RFP Appendix A: Requirements.

ID
CATEGORY
DELIVERABLE
SUBMISSION REQUIREMENTS
DEL-1.
Phase Specific
Kick-Off Meeting, including Agenda and Meeting Minutes
The Kick-off meeting shall be held no more than ten (10) business days after the Contract Execution Date.
DEL-2.
Phase Specific
Revised Project Work Plan

Provide a Revised Project Work Plan for CME operations and management within thirty (30) calendar days of the Contract Execution Date. The Revised Project Work Plan shall be in place prior to serving children and youth.

DEL-3.
Phase Specific
Revised Transition Plan and Checklist
Provide a Revised Transition Plan and Checklist for CME operations and management within thirty (30) calendar days of the Contract Execution Date.
DEL-4.
Phase Specific
Design Session Schedule and Topics
Provide a proposed Design Session Schedule and topics within thirty (30) calendar days of the Contract Execution Date.
DEL-5.
Phase Specific
Test Plan
Provide the Test Plan within thirty (30) calendar days of the Contract Effective Date.
DEL-6.
Phase Specific
Provider Training, Certification, and Monitoring Plan

Provide a Provider Training, Certification, and Monitoring Plan for CME operations and management within forty-five (45) calendar days of the Contract Execution Date.

DEL-7.
Provider Training, Certification, and Monitoring
Provider Handbook
Submit the Provider Handbook to the Agency for review and approval within sixty (60) calendar days of the Contract Execution Date.
DEL-8.
Phase Specific
Referral Process
Provide a documented Referral Process within sixty (60) calendar days of the Contract Execution Date
DEL-9.
Phase Specific
Solution Architecture Document
Provide a Solution Architecture Document within sixty (60) calendar days of the Contract Execution Date.
DEL-10.
Phase Specific
Hosting Plan
Provide Hosting Plan within sixty (60) calendar days of the Contract Execution Date.
DEL-11.
General Requirements
Quality Management Plan
Develop and maintain a Quality Management Plan that describes the Contractor's approach to quality assurance, quality control, performance monitoring, corrective action, continuous improvement, and reporting. Update the Plan at least annually and upon Agency request.
DEL-12.
Phase Specific
Workflow Documentation
Provide Workflow documentation within ninety (90) calendar days of the Contract Execution Date.
DEL-13.
Phase Specific
Training Plan
The Contractor will provide an overall Training Plan within sixty (60) calendar days of the Contract Execution Date.
DEL-14.
Phase Specific
Data Migration Plan
Provide Data Migration Plan within ninety (90) calendar days of the Contract Execution Date.
DEL-15.
Phase Specific
Customer Service Plan
Provide the Customer Service Plan within ninety (90) calendar days of the Contract Execution Date.
DEL-16.
Phase Specific
Policies and Procedures Manual
Provide the Policies and Procedures Manual within ninety (90) calendar days of the Contract Execution Date.
DEL-17.
Phase Specific
Application Packet
Provide the CME Application Packet, including required Agency forms, within ninety (90) calendar days of the Contract Execution Date.
DEL-18.
Phase Specific
Management Plan and Data Models
Provide a Data Management Plan and Data Models within sixty (60) calendar days of the Contract Execution Date.
DEL-19.
Phase Specific
Provider and Member notices, outreach, and communication templates
Submit notice and communication templates for Agency review and approval within ninety (90) calendar days of the Contract Execution Date.
DEL-20.
Provider Training, Certification, and Monitoring
Provider Report Card and Manual
Submit the Provider Report Card Manual to the Agency for review and approval within one-hundred and twenty (120) calendar days of the Contract Execution Date.
DEL-21.
Phase Specific
Systems Operating Manual
Provide a Systems Operating Manual within one-hundred and twenty (120) calendar days of the Contract Execution Date.
DEL-22.
Phase Specific
Completed Training and Training Summary Report
Complete initial training and submit the Training Summary Report within one hundred twenty (120) calendar days of the Contract Execution Date.
DEL-23.
Phase Specific
Testing Results, including Accessibility Test results
Provide the Testing Results, including Accessibility Test results, within one hundred and twenty days (120) calendar days of the Contract Execution Date.
DEL-24.
General Operational Requirements
Report templates
Develop report templates within one hundred and twenty (120) calendar days from the Contract Execution Date.
DEL-25.
General Operational Requirements
Data and Quality Management plan
Develop a Data and Quality Management plan and process for reporting outcomes of youth/children served within one hundred and twenty (120) calendar days from the Contract Execution Date.
DEL-26.
Phase Specific
Revised Training Plans, as needed
Revise training plans and documents upon identification of recommendations and findings from Annual Report, as directed by the Agency. All approved revisions shall be implemented within thirty (30) calendar days upon delivery of the Annual Report.
DEL-27.
General Operational Requirements
Survey outline
Submit the outline of the draft Survey to the Agency for review and approval ten (10) business days prior to release.
DEL-28.
General Operational Requirements
Summary-Level Survey Results from survey
Report summary-level results of the Surveys to the Agency within ten (10) business days after the survey closure.
DEL-29.
General Operational Requirements
Detailed-Level Survey Results from survey
Report detailed-level results of the Surveys to the Agency within ten (10) business days after the survey closure.
DEL-30.
General Operational Requirements
Monthly Reports

Provide monthly reports to the Agency by the fifth (5th) business day of the month.

DEL-31.
General Operational Requirements
Quarterly Reports
Provide quarterly reports to the Agency by the fifteenth (15th) business day of the quarter.
DEL-32.
General Operational Requirements
Annual Reports
Provide annual reports to the Agency by the fifteenth (15th) business day following the annual date.
DEL-33.
General Operational Requirements
Audited financial statement
Submit annually, in accordance with the agreed upon timeframe.
DEL-34.
System and Technology
State Security Plan (SSP)
Submit annually, in accordance with the agreed upon timeframe.
DEL-35.
System and Technology
Raw Output- Penetration Testing
Provide the Agency with the raw output from penetration testing within two (2) business days of completing the test.
DEL-36.
System and Technology
Raw Output- Vulnerability Testing
Provide the Agency with the raw output from vulnerability testing within two (2) business days of completing the test.
DEL-37.
General Requirements
Meeting Agendas and Minutes
Distribute the meeting agendas at least one (1) business day in advance of the meeting,

Distribute minutes to the Agency within two (2) business days of the meeting.

DEL-38.
General Requirements
Ad Hoc Reports
Upon Request
DEL-39.
Phase Specific
Turnover Plan
The Contractor will provide a Turnover Plan no less than five (5) months prior to the end of the base Contract period(s) or any extension thereof.

RFP 0049-N, WY COMPASS RFP Page 3 Appendix B: Deliverables

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