Appendix A-Task Areas and Sub Task Areas.pdf

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Attached to
ITES-4S RFI/ Industry Round Table Symposium
Solicitation number
W519TC-24-R-XX4S
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This Request for Information (RFI) and related Industry Round Table Symposium announcement seek vendor input to inform the follow-on contract to the expiring ITES-3S multiple award ID/IQ vehicle. The Army requires a range of IT services and solutions to support its warfighters and business operations. The RFI explores structuring the follow-on into suites or catalogs according to the DoD services taxonomy, and solicits advice on evaluation criteria to expedite award timelines. The announcement schedules a February 2024 virtual symposium for vendors to provide feedback via questionnaire on reimagining and rebranding the CHESS program, potentially under a name other than ITES-4S. Responses are due by early March 2024. Interested parties must RSVP by mid-February for symposium meeting access. The scope of the current ITES-3S contract and its task areas provides context for the required IT services capabilities.

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Appendix A

List of Task Area Description and Sub Task Area Categories as listed and identified:

2.2.1 Cybersecurity Services

As defined in Department of Defense Instruction (DoDI) 8500.01, Cybersecurity is the

“prevention of damage to, protection of, and restoration of computers, electronic communications systems, electronic communications services, wire communication, and electronic communication, including information contained therein, to ensure its availability, integrity, authentication, confidentiality, and nonrepudiation.”

Cyber Security Development/Solutions

Cyber Operations

Computer Network Defense and Offense Services

Identity Management Solutions

Continuous Monitoring Solutions/Services

Cyber Security Architecture

Cyber Forensics & Analytics

Mobile Security Solutions , Computer Security Awareness and Training

Computer Security Incident Response

Information, System, Data, and Physical Security

Mainframe Automated Information Security Support

Biometrics

Continuity of Operations , Contingency Planning , Critical Infrastructure Protection , Cryptographic Support and Service

Disaster Recovery , Policy and Compliance , Commercial Solutions for Classified

Public Key Infrastructure and CAC authentication

Remote Monitoring/Intrusion Detection

Security Architecture Design , Security Hardening

Secure Video Teleconferencing

System Certification and Accreditation

System Recovery Support Services , ,

2.2.2 Information Technology Services

The Committee on National Security Systems (CNSS) Instruction No. 4009 defines

Information Technology as “Any equipment or interconnected system or subsystem of equipment that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information by the executive agency. For purposes of the preceding sentence, equipment is used by an executive agency if the equipment is used by the executive agency directly or is used by a contractor under a contract with the executive agency which 1) requires the use of such equipment or 2) requires the use, to a significant extent, of such equipment in the performance of a service or the furnishing of a product. The term information technology includes computers, ancillary equipment, software, firmware and similar procedures, services (including support services), and related resources.”

Application and Service Hosting

Automated Workflow System Development and Integration , Big Data Analysis/Management

Configuration Management

Capacity Management

Computer Aided Design/Engineering/Management (CAD/CAE/CAM)

Computer Systems Administration, Management, and Maintenance

Design/Specifications for Information Systems

Data and/or Media Management , Data Storage Management , Data Warehousing

Database Applications Development , , Design/Specifications for Information Dissemination

DODAF-based Operational & System Architecture Design & Development

Economic/Business Case Analysis (Cost/Benefit and Risk)

Electronic Commerce and Electronic Data Interchange Support

Global/Geographic Information Systems

Informatics

Information Architecture Analysis

IT Architecture Support

Internet/Intranet/Web Applications/Network Computing, , Legacy Systems Modernization

Performance Benchmarking/Performance Measurements

Property Management

Section 508 Compliance Support

Simulation and Modeling

Software/Middleware Development

Source Data Development

Statistical Analysis

Systems Development and Software Maintenance , Systems Programming

Telecommunications Specialist

Video Teleconferencing/Audio /Visual/Media Systems

Voice over Internet Protocol (VOIP)

Web and Computer Systems Decision Support Tools , , Web Enabled Applications , ,

2.2.3 Enterprise Design, Integration, and Consolidation

Collaboration Systems/Facility Development

Compliance with Interoperability Standards

Cost Benefit/Cost Effectiveness Analysis , Independent Verification and Validation

Information and Knowledge Engineering

Information Management Life Cycle Planning/Support , Integrated Solutions Management

Knowledge Engineering/Management

Market Research and Prototyping

Measuring Return on Investment (ROI) , Earned Value Management

Product Integration

Reliability and Maintainability , Requirements Analysis

Resource Planning Systems Development and Integration

Resource Systems Management

Resource Systems Planning

Reverse Engineering

Software Engineering

Software Life Cycle Management

Systems Integration

Technology Insertion

Test and Evaluation , Wireless Networking ,

2.2.4 Network/Systems Operation and Maintenance

Computer Center Technical Support , Commercial Off-the-Shelf Software Products and Support

Computer Systems Administration

Computer Systems Facilities Management and Maintenance

Licensing Support

Legacy Systems Maintenance , Network Management

Help Desk Support , , Desktop Support , , Software License Management

Supply Chain Management , , Network Infrastructure Support , , Office Automation Support , , Seat Management/Asset Management , ,

2.2.5 Telecommunications/Systems Operation and Maintenance

Telecommunications Infrastructure Office Automation Support , , Voice over IP Support

Handset Management/Asset Management , ,

2.2.6 Business Process Reengineering (BPR)

BPR is a means to restructure an organization by means of a radical reassessment of its core processes and predominant competencies and often involves the analysis and redesign of workflow within and between enterprises. BPR helps entities to radically restructure their organizations by focusing on the ground-up design of their business processes.

Benchmarking/Operational Capability Demonstrations

Business Case Analysis , Customer Relationship Management

E-Business Planning and Support

Functional Requirements Decomposition , Gap Analysis , IT Capital Planning

Quality Assurance , Risk Management , Workflow Analysis ,

2.2.7 IT Supply Chain Management

Logistics , Purchasing , , Inventory Management , Vendor Management , Subcontractor Management ,

2.2.8 IT Education & Training

User Training Purchasing , Instructional Design and Modeling & Simulation

Design & execution of computer-generated imaging/training

2.2.9 Intelligent Automation [Artificial Intelligence (AI)/Robotic Process Automation

(RPA)]

Robotic Process Automation (RPA) is an emerging technology area that has not been officially defined by NIST but is being promoted as a commercial solution.

Artificial Intelligence (AI) Engineer – Intermediate

Machine Learning Engineer – Intermediate

Machine Learning (Data) Scientist – Senior

2.2.10 Cloud Services

Hosting DC10

Modernization

Transition Support

2.2.11 Data Services

Data Analytics

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