APP C - SRT Historical Data City of Rhinelander.pdf

This is historical operating data documentation for the City of Rhinelander's Shared Ride Taxi Service, a door-to-door, demand-responsive, advanced reservation service available to the general public within the city and its 20-mile radius. The service operates seven days a week and is specifically designed to serve disabled passengers, with provider assistance required for boarding and exiting accessible vehicles. The system is subsidized through state and federal transit operating funds and operates in Wisconsin.

The historical data spans 2016 through mid-2020, demonstrating consistent operational patterns with annual passenger volumes averaging 84,572 passengers during the 2016-2019 baseline period. The service transported approximately 42,757 adults and 41,815 elderly and handicapped passengers annually on average, with average daily ridership of 3.01 rides per hour and approximately 76.48 vehicle hours per day. Annual driver hours averaged 27,915 hours and annual miles driven averaged 337,607 miles during the baseline period. The 2020 data reflects six months of operations with 33,221 passengers transported, indicating the service sustained demand despite operational disruptions. These metrics establish the service demand and operational requirements for procurement planning purposes.