RFI - IES Cloud Hosting and Website Support (2).docx

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Cloud Hosting, System Administration, and Website Support and Development for the Institute of Education Sciences
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AP4050
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This is a Request for Information (RFI) issued by the U.S. Department of Education's Institute of Education Sciences (IES) for market research purposes regarding cloud hosting, system administration, and website support services. The RFI is preliminary in nature and does not constitute a formal solicitation or commitment to award a contract. IES seeks vendor capabilities and feedback to inform development of a future task order for managing its web operations currently hosted on Amazon Web Services (AWS). The requirement encompasses providing AWS Infrastructure-as-a-Service access, system administration and support staff, website administration and development staff, and system and security software to support survey collection and dissemination websites, web and database servers, data-driven applications, development environments, terminal servers with analytical and statistical software, and other system support infrastructure.

Responses to the RFI are limited to eight pages and must be submitted via email to Contracting Officer Tracey Perry at tracey.perry@ed.gov by April 7, 2026, at 12:00 p.m. ET. The RFI requests vendors provide descriptions of prior relevant experience with AWS cloud hosting, systems operations, website administration and development, and software support; identify any unclear PWS sections or concerns regarding contract type, timeline, or pricing details; indicate whether the Performance Work Statement contains sufficient pricing information; and confirm availability of required services and labor categories on existing ED contracts or GSA Schedules. The solicitation address is 400 Maryland Ave, SW, Washington, DC 20202.

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U.S. Department of Education Institute of Education Sciences

Request for Information (RFI) Cloud Hosting, System Administration, and Website Support and Development for the Institute of Education Science March 27, 2026

FAR 16.505 Toolkit Template Version 1.0

PLEASE NOTE: All information contained in this notice is preliminary in nature and subject to change. This notice is issued solely for information and planning purposes and does not constitute a Request for Proposals (RFP), Request for Quotations (RFQ), Invitation for Bids (IFB), or a commitment on the part of the Government to conduct a solicitation in the future. All information provided is strictly voluntary and no reimbursement will be made by the Government for any costs associated with providing a response to this notice or otherwise participating in market research activities. Further, the U.S. Department of Education offers no assurance that a solicitation will result from this notice.

1. Overview The Institute of Education Sciences (IES) plans to award a new task order for support of its web operations by providing cloud hosting, system administration, and website administration and critical feature development, and user, staff and developer support. IES currently maintains a virtual data center hosted in Amazon Web Services (AWS). The primary function of the data center is to host survey collection and dissemination websites in support of IES’ mission. This includes web servers, database servers, a vast array of websites and data driven web applications, a system management and web development environment, terminal servers housing analytical and statistical software, and other system support servers.

2. Description of the Requirement The contractor will be responsible for providing:

•Access to Amazon Web Services (AWS), Infrastructure-as-a-Service (IaaS)
•System administration and support staff
•Website administration and development staff
•System, security, and analytical software

IES seeks written information from vendors about their capabilities and/or past experience to manage and execute the full scope as described in the attached draft Performance Work Statement (PWS).

3. Information Requested The Institute of Education Sciences is requesting responses to the questions below:

(a) Please provide a brief description of your organization’s prior experience in providing services related to AWS cloud hosting, systems operations support, website administration and development, and software support. Please include details on the specific tasks performed and the level of effort required.

(b) Please provide any feedback or questions you may have related to this requirement and the draft Performance Work Statement. Examples of feedback include:

· Unclear sections of the PWS.

· Additional information that an offeror would require from the Department before it could submit a proposal (e.g., necessary updates to the PWS).

· Concerns over the Department’s identification of contract type (Firm Fixed Price vs. Cost Reimbursement) for specific tasks/subtasks.

· Concerns over the timeline(s) described by the Department in the PWS.

· Material mistakes or typos in any of the Department’s documents.

(c) Please indicate whether the performance work statement includes sufficient details for pricing? If not, what information is missing or unclear?

(d) Please indicate whether the services and labor categories required are available on an existing ED contract or your current GSA Schedule. Include the relevant contract number and your business size status at the time of award.

4. Submission Instructions Responses shall not exceed 8 pages. All responses are to be submitted via email to the POC listed below.

Responses to the RFI are due no later than 12pm ET, April 7, 2026. Responses shall be submitted via email to the POC listed below.

5. Contact Information Contracting Office Address 400 Maryland Ave, SW Washington, DC 20202 USA

Points of Contact

Name
Role Title
E-mail
Primary Point of Contact
Tracey Perry
Contracting Officer
tracey.perry@ed.gov

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