Amendment 1.docx
DOCX document 56 KB Posted
- Attached to
- DINING SERVICES
- Solicitation number
- 5400024071
- Issued by
- Greenwood County, South Carolina
About this file
This Amendment 1 document is issued by the State of South Carolina, Procurement Officer Brittany Sloan, for dining services at Lander University in Greenwood, South Carolina. The solicitation (5400024071) requests comprehensive dining services including resident meal plans, retail operations, catering, concessions, and summer camp food service. Offers must be submitted online by March 3, 2023, at 11:00 AM EST, with questions due by February 10, 2023, at 12:00 PM EST. A non-mandatory pre-proposal site visit is scheduled for February 9, 2023, at 10:00 AM at Lander University's campus. The contract award will be posted on April 25, 2023. The initial contract period runs from May 16, 2023, through May 15, 2027 (four years), with three optional one-year renewal periods, creating a maximum contract life of seven years. Offerors must acknowledge receipt of the amendment and agree to hold their offer open for a minimum of 120 calendar days following the opening date.
The amendment includes responses to 80 vendor questions addressing operational specifics. Key clarifications indicate that the 5% administrative fee and 3% management fee represent a combined 8% on monthly sales, with price adjustments applying to all pricing under the scope of work. Capital investment priorities include kitchen renovations, dishwashing equipment, student-facing dining hall stations, and meal exchange provisions at retail locations, with the university specifying that only five designated capital investment projects will be considered. The university will provide pest control under normal operations, though contractors remain responsible if their actions create pest issues. Current dining operations include multiple meal plan options with approximately 1,250 non-resident students in the fall 2022 semester and board billing days ranging from 219–224 annually. Summer operations include dining for wrestling camps, basketball camps, orientation, and various conferences. The campus expects mobile ordering to remain available at all retail locations outside the dining hall and mandates that all meal plan students receive some form of access to retail operations through meal exchange or equivalency programs.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment B.pdf | ||
| Attachment C.pdf | ||
| Solicitation.docx | DOCX document | |
| Attachment E.pdf | ||
| Attachment D.pdf | ||
| Award Extension.docx | DOCX document | |
| Notice of Award Posting.docx | DOCX document | |
| Attachment A.pdf |
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SAP
State of South Carolina
Request for Proposal
AMENDMENT 1
Solicitation:
Date Issued:
Procurement Officer:
Phone:
E-Mail Address:
Mailing Address:
5400024071 02/14/2023
BRITTANY SLOAN
803-737-3410 bsloan@mmo.sc.gov SFAA, Div. of Procurement Services PO Box 101103 Columbia SC 29201-3734
DESCRIPTION: Dining Services
USING GOVERNMENTAL UNIT: Lander University
SUBMIT YOUR OFFER ON-LINE AT THE FOLLOWING URL: http://www.procurement.sc.gov
SUBMIT OFFER BY (Opening Date/Time): 03/03/2023 11:00AM (EST) (See "Deadline for Submission Of Offer" provision)
QUESTIONS MUST BE RECEIVED BY: 02/10/2023 12:00PM (EST) (See "Questions from Offerors" provision)
NUMBER OF COPIES TO BE SUBMITTED: ONLINE BIDDING PREFERRED; If submitting Online in SCEIS please See Online Bidding Instructions in Section II.B. If submitting Hardcopy, submit One (1) Original Hardcopy marked “Original”, and One (1) Electronic (digital) Media Copy marked “Copy” (See “Electronic Copies-Required Media & Format” provision Section II.B.) Initial here if NO redacted copy is necessary___________
CONFERENCE TYPE: Pre-Proposal/Site Visit (Non-Mandatory)
DATE & TIME: 02/09/2023 10:00AM (EST)
(As appropriate, see "Conferences - Pre-Bid/Proposal" & "Site Visit" provisions) LOCATION: Lander University 320 Stanley Ave.
Greenwood, SC 29649
| AWARD & AMENDMENTS |
| Award will be posted on 04/25/2023. The award, this solicitation, any amendments, and any related notices will be posted at the following web address: http://www.procurement.sc.gov |
You must submit a signed copy of this form with Your Offer. By signing, you agree to be bound by the terms of the Solicitation. You agree to hold Your Offer open for a minimum of 120 calendar days after the Opening Date. (See "Signing Your Offer" provision.)
NAME OF OFFEROR
(full legal name of business submitting the offer) Any award issued will be issued to, and the contract will be formed with, the entity identified as the Offeror. The entity named as the offeror must be a single and distinct legal entity. Do not use the name of a branch office or a division of a larger entity if the branch or division is not a separate legal entity, i.e., a separate corporation, partnership, sole proprietorship, etc.
AUTHORIZED SIGNATURE
(Person must be authorized to submit binding offer to contract on behalf of Offeror.)
DATE SIGNED
TITLE
(business title of person signing above)
STATE VENDOR NO.
(Register to Obtain S.C. Vendor No. at www.procurement.sc.gov)
PRINTED NAME
(printed name of person signing above)
STATE OF INCORPORATION
(If you are a corporation, identify the state of incorporation.)
OFFEROR'S TYPE OF ENTITY: (Check one) (See "Signing Your Offer" provision.)
___ Sole Proprietorship ___ Partnership ___ Other_____________________________
___ Corporate entity (not tax-exempt) ___ Corporation (tax-exempt) ___ Government entity (federal, state, or local)
COVER PAGE - ON-LINE ONLY (MAR. 2015)
SAP
SAP
PAGE TWO
(Return Page Two with Your Offer) HOME OFFICE ADDRESS (Address for offeror's home office / principal place of business)
NOTICE ADDRESS (Address to which all procurement and contract related notices should be sent.) (See "Notice" clause)
___________________________________________Area Code -Number
_______________________________________________E-mail Address
PAYMENT ADDRESS (Address to which payments will be sent.) (See "Payment" clause)
____Payment Address same as Home Office Address ____Payment Address same as Notice Address (check only one) ORDER ADDRESS (Address to which purchase orders will be sent) (See "Purchase Orders and "Contract Documents" clauses)
____Order Address same as Home Office Address ____Order Address same as Notice Address (check only one)
ACKNOWLEDGMENT OF AMENDMENTS
Offerors acknowledges receipt of amendments by indicating amendment number and its date of issue. (See "Amendments to Solicitation" Provision)
| Amendment No. |
| Amendment Issue Date |
| Amendment No. |
| Amendment Issue Date |
| Amendment No. |
| Amendment Issue Date |
| Amendment No. |
| Amendment Issue Date |
DISCOUNT FOR PROMPT PAYMENT
(See "Discount for Prompt Payment" clause)
| 10 Calendar Days (%) |
| 20 Calendar Days (%) |
| 30 Calendar Days (%) |
| _____Calendar Days (%) |
PREFERENCES - A NOTICE TO VENDORS (SEP. 2009): Preferences do not apply to Request for Proposals per SC Consolidated Procurement Code Section 11-35-1524, e (5)
PREFERENCES - ADDRESS AND PHONE OF IN-STATE OFFICE: Preferences do not apply to Request for Proposals per SC Consolidated Procurement Code Section 11-35-1524, e (5)
PAGE TWO (SEP 2009)
End of PAGE TWO
AMENDMENTS TO SOLICITATION (JAN 2004)
The Solicitation may be amended at any time prior to opening. All actual and prospective Offerors should monitor the following web site for the issuance of Amendments: www.procurement.sc.gov (b) Offerors shall acknowledge receipt of any amendment to this solicitation (1) by signing and returning the amendment, (2) by identifying the amendment number and date in the space provided for this purpose on Page Two, (3) by letter, or (4) by submitting a bid that indicates in some way that the bidder received the amendment. (c) If this solicitation is amended, then all terms and conditions which are not modified remain unchanged. [02-2A005-1]
ALL OTHER TERMS, CONDITIONS, BIDDING INSTRUCTIONS, AND SPECIFICATIONS REMAIN UNCHANGED. IF THERE ARE ANY QUESTIONS OR IF ANY CONFUSION OR UNCERTAINTY ARISES AS A RESULT OF THIS AMENDMENT, IT IS THE SOLE RESPONSIBILITY OF THE OFFEROR TO CONTACT THE PROCUREMENT OFFICER FOR CLARIFICATION. CONTACT INFORMATION CAN BE FOUND IN THE TOP RIGHT HAND CORNER OF THE COVER PAGE OF THIS AMENDMENT.
MAXIMUM CONTRACT PERIOD - ESTIMATED (Modified)
Start date: 05/16/2023 End date: 05/15/2030 Dates provided are estimates only. Any resulting contract will begin on the date specified in the notice of award. See clause entitled "Term of Contract - Effective Date/Initial Contract Period".
This is a four (4) year contract with three (3) one (1) year renewal options. The maximum contract life is seven (7) years.
TERM OF CONTRACT -- OPTION TO RENEW (FEB 2021)
At the end of the initial term, and at the end of each renewal term, this contract shall automatically renew for a period of one (1) year unless contractor receives notice that the state elects not to renew the contract at least thirty (30) 120 days prior to the date of renewal. Regardless, this contract expires no later than the last date stated on the final statement of award. [07-7B245-3]
Questions from Offerors - amendment (Jun 2017) The solicitation is amended as provided herein. Information or changes resulting from questions will be shown in a question-and-answer format. All questions received have been reprinted below. The “state’s response” should be read without reference to the questions. The questions are included solely to provide a cross-reference to the potential Offeror that submitted the question. Questions do not form a part of the contract; the “state’s response” does. Any restatement of part or all of an existing provision of the solicitation in an answer does not modify the original provision except as follows: underlined text is added to the original provision. Stricken text is deleted. [02-2a097-1]
Vendor Questions
1. On page 19 and page 40, the Non-Resident $125 Bearcat Bucks meal plan options is noted as $250 per semester. Please clarify if the $250 price point is per semester or per year.
State’s Response: The $250 price per semester is an error, the price is $125 per semester.
2. What was the last Capital Investment (CapEx) project and amount provided to the University from the current dining contractor?
State’s Response: This state will not provide this information. General information into the current contract can be found ar www.procurement.sc.gov under contract search
3. What are your CapEx project priorities; are there certain project the University would like to see before others?
State’s Response: As a matter of maintenance, the campus believes the kitchen renovations, including dish washing equipment is of the most immediate need. The introduction of meal exchange at the retail operations could afford time before larger dining hall renovations are needed. Addressing the student-facing stations in the dining hall would provide a new look and feel to the students, so this is a welcomed investment for an incoming vendor. The provisions needed to supplement the additional buildings mentioned in number 5. are still several years out, but the completion of the first phase of the pool is anticipated for October 2023. Having a capital investment to support that location would also be timely as a new contract starts.
4. Can you clarify how any interest resulting in large CapEx expenditures will be managed in the contract?
State’s Response: Do not understand the question, therefore no answer to be provided.
5. Can you share who will be on the evaluation committee?
State’s Response: This is not public information.
6. On pg 52 of the RFP you show the “evaluation focus”; can you share how each of those three items will be scored and weighted?
State’s Response: This state has elected to not publicize scoring weights.
7. Are you able to share what the current subsidy or profits of the dining program brings to the University?
Are there any current Scholarships being offered to the University? How does that effect the current fees?
State’s Response: This state will not provide this information. General information into the current contract can be found at www.procurement.sc.gov under contract search
8. Pg 49 of the RFP states that there will be a management fee of 5%, but the contractor will be allowed an entitlement of 3%; can you clarify the discrepancy?
State’s Response: This is not a discrepancy. The 5% is considered an Admin fee and the 3% is a management fee. This represents a total of 8% on monthly sales, as it is currently.
9. Is the 5% mentioned on RFP pg 49 the current Management Fee or the expected maximum Management Fee proposed?
State’s Response: The 5% is a current Admin fee on monthly sales.
10. To help contractors be as competitive as possible, can you share a monthly or annual operating statement provided by the current vendor?
State’s Response: This is not public information. General information into the current contract can be found at www.procurement.sc.gov under contract search
11. Is the University currently being charge an Administrative Fee for anything not listed on RFP pg 35 “Unallowable Items of Expense” State’s Response: This state will not provide this information. Additionally, cost is the highest determining factor in this RFP. General information into the current contract can be found at www.procurement.sc.gov under contract search
12. Can you share what the college is paying annually for fringe wages (taxes, benefits, Paid and sick time off), as a percent of actual salary and wages?
State’s Response: This state will not provide this information. General information into the current contract can be found at www.procurement.sc.gov under contract search
13. Can you clarify, who receives the food rebates from distributer purchasing agreements?
State’s Response: It is our belief the contractor receives the food rebates directly from distributer purchasing agreements.
14. Pg 35 of the RFP states that travel for support labor cannot be expensed, does that include the hourly rate of support labor, while on campus?
State’s Response: Yes, for any position above the General Manager. These visits are for the benefit of the contracted vendor’s upper management and business but not a cost the campus is willing to incur. Positions under the General Manager are viewed as beneficial to improving the dining operations with a more direct impact. In other words, the campus doesn’t want to pay portions of senior management’s salaries and expenses as an operational cost simply because they have visited campus.
15. Can you confirm that the “Price Adjustment” section on pg 69 of the RFP relates to the Management Fee percent, and not pricing of items sold in the program?
State’s Response: Price Adjustments relates to all pricing encompassed under this scope of work.
16. Can you clarify how parking permits work for contractor employees?
State’s Response: The campus provides parking pass to contractor employees
17. Resident Dining / Meal Plan Information; Please provide number of board billing days for the 2023-2024 academic year?
State’s Response: Negotiable; contract has varied from 219-224 billing days
18. Resident Dining / Meal Plan Information; Please provide the number of students per meal plan and semester for current academic year and the previous 2 years.
| Plan |
| 2023 Spring |
| 2022 Fall |
| 2022 Spring |
| 2021 Fall |
| 2021 Spring |
| 2020 Fall |
| All Access w/ $200 Bearcat Bucks (BCB) |
| 464 |
| 623 |
| 200 block meals w/ $300 BCB |
| 182 |
| 236 |
| 150 block meals w/ $500 BCB |
| 681 |
| 609 |
| 100 block meals w/ $350 BCB |
| 46 |
| 57 |
| Commuter 75 meals w/ $300BCB |
| 30 |
| 30 |
| Commuter 75 meals w/ $300 BCB |
| repeat |
| repeat |
| Commuter 50 meals w/ $75 BCB |
| 38 |
| 43 |
| $350 BCB |
| 120 |
| 108 |
Non-Res 125 BCB counts were 1,250 for Fall 2022 and 1,145 for Spring of 2023. This table is not inclusive of all plans purchased as those with the NR 125 BCB can pay the different to get to the higher plans, if desired. This accounts for another 80, or so impacted plans for a semester, not captured in the above numbers.
19. Please provide a history of meals eaten in the dining hall, participation percentage, on a weekly basis for the past three years.
State’s Response: Information not available
20. Is there a mandatory commuter meal plan or Bearcat Bucks requirement? If yes, what is the plan, number sold for past three years?
State’s Response: The NR 125 BCB is the minimum requirement for commuter students. Non-Res 125 BCB counts were 1,250 for Fall 2022 and 1,145 for Spring of 2023.
21. What is the average number of faculty/staff meal plans sold in the past three years? Do these plans roll year over year?
State’s Response: Yes, plans rollover; however, there is minimal participation.
22. Are there any free meal plans for Faculty/Staff? If so, how many and type of plan.
State’s Response: Yes, but it only applies to the Campus Police on duty, 1 meal per day.
23. How many RAs/RDs/Athletes are on campus prior to board days? What is the number of pre-semester days? Are these days considered board or non-board days? If non-board, please provide daily rate.
State’s Response:
Early Move In – RAs and Athletes – Aug 6 – roughly 250 Move In – August 16 First Day of Class – August 21 These days are not board days, rates negotiated with each induvial party based on needs
24. Is the dining hall open in summer? If so, please provide calendar of operating days and the historical information.
State’s Response: Yes, lunch service only unless camps/conferences dictate otherwise
25. Are meal plans offered in the summer? If so, what is the meal plan structure and the average sold over the past three years.
State’s Response: No
26. What camps are hosted by Lander University during the summer? What are the number of participants, and current daily rates? Are there any specific expectations for the upcoming 2023 summer?
State’s Response: Lander will host several camps and conferences this summer:
Wrestling Camp – Jun 8-11 roughly 400 – 3 breakfasts, 3 lunches, 2 dinners Basketball Camp – Jun12- 14 – roughly 150 – 3 lunches Camp Kid Jam – Jun 15-22 roughly 500 t0 650 – 6 breakfasts, 4 lunches,6 dinners Orientation – Jun 26 – 29 – roughly 250 – Breakfast, Lunch, and Dinner Wrestling – Jun 25 – Jul 1 – roughly 75 - 6 breakfasts, 6 lunches, 6 dinners Banker’s Association Conference – Jul 9- 14 – roughly 170 – variety of catered meals, banquet dinner of 300, snack bars, alcohol bar, etc.
Cheer Camps – Jul 16 – 22 – as few as 250 for meals and as many as 550 for meals – two camps overlapping – B,L, D Second Orientation – Jul 24 – 27 – roughly 250 – 1 breakfast, 4 lunches, 6 dinners Camp 1872 – Jul 27-29 – roughly 100 – 3 breakfasts, 2 lunches, 2 dinners Early Move In – RAs and Athletes – Aug 6 – roughly 250 Move In – August 16 First Day of Class – August 21
27. Are any locations open over breaks (Thanksgiving, Christmas, Spring Break)? If so, what locations, hours of operation, are the days billed as board days? If not board days, what is the daily rate?
State’s Response: No set calendar, Starbucks open when campus is open.
28. Please provide copies of any student dining survey results for the past two years State’s Response: Positive responses have been in the high 80’s. The campus is not interested in sharing more information than this for now.
29. Retail: Please provide a breakdown of cash, credit, and declining balance in the retail locations for the past three years.
State’s Response: Information not available
30. Retail: What locations would Lander University want to participate in a meal exchange/meal equivalency program?
What meal periods would be offered in the program?
State’s Response: The campus would like to see all retail locations offer something in this program, granting retail access to all meal card students at some level. The campus is open to only certain meals or times allowing for this to best manage volume, but the goal is to not make the program too cumbersome for students to remember or understand.
31. Retail: Would Lander University prefer a “meal exchange” exchange or a dollar value?
State’s Response: The campus is open to either. The goal is to allow all meal plan holding students access to retail operations on some level. The campus is open to working with the contractor to determine what might work best.
32. Retail: Do the Bearcat Bucks carry over from fall to spring terms?
State’s Response: Bearcat bucks associated with meal plans do not roll forward. Voluntary purchases are the only amounts that carry forward
33. Retail: Are Bearcat Bucks billed on usage? If so, who retains the unused?
State’s Response: Bearcat Bucks are billed on usage and the contractor retains the unused BCB associated with the meal plans, but added BCB are refundable. BCB as part of the meal plans are not dollar for dollar.
34. Retail: Are any retail operations open during non-academic days? If so, what are the locations, hours of operation, and sales for those days?
State’s Response: Starbucks is open when campus is open
35. Retail: Are retail locations open during the summer? If so, what are the hours of operation and sales for past three years?
State’s Response: Starbucks is open when campus is open
36. Retail: Is a mobile ordering system currently being used? If so, what system?
State’s Response: Yes, the campus used MobileOrder, and the campus expects mobile order to remain an option at all locations outside of the dining hall.
37. Retail: Have any alternate or preferred brands been explored to replace WhichWich?
State’s Response: Not yet. The campus may be interested to hear what contractors feel would be a good complimentary offering given the available space and already provided retail operations.
38. Catering: Are external catering sales encouraged by Lander University? If yes, please provide sales for the past three years.
State’s Response: External catering is not encouraged. The campus expects to be the main focus of catering and dining services.
39. Catering: Are commissions paid on internal catering? External catering?
State’s Response: Yes, and the campus will want to know about any desire to provide external catering. This is not likely something that will be supported by the campus.
40. Catering: Does current vendor offer any catering/in-kind donations? If yes, please provide amounts and recipients.
State’s Response: The contractor is required to work with the Vice President for Finance and Administration on all requests for “in-kind donations or services” or support. Building a program for “in-kind” considerations could be in one’s proposal, but the campus feels cost are typically captured one way or another. In discussions with the VP, these types of activities are managed, and costs typically covered.
41. Catering: Will catering operations require a liquor license?
State’s Response: Please refer back to section 3.24 Alcoholic Beverages section on page 28 of the solicitation for guidance.
42. Concessions: Does the current vendor operate concessions at athletic events? If yes, please provide the concession sells for the past three years.
State’s Response: Yes, the current contractor provides concessions at Horne Arena and out at our sports complex. The revenues are not much, and concessions are viewed more as a service to the institution as opposed to a significant revenue generating activity.
43. If yes, please provide the current menu and pricing structure.
State’s Response: Information not available.
44. If yes, are concession sales cash and credit only?
State’s Response: Concessions are card sales only, currently.
45. Overhead: Please confirm there is no capital “buyout” from current vendor State’s Response: Correct, there is no capital “buyout” from the current vendor.
46. Overhead: What is the expected capital investment that the new contractor will need to make?
State’s Response: Please refer back to section 3.50 Capital investment for requirements. Items 1-5 are the only desired options Lander University seeks at this time. CI offers outside of these 5 items will not be considered at this time.
47. Overhead: What is the current POS system/software being used? What are the annual costs?
State’s Response: This is left to the contractor’s discretion. The campus would not require a contractor to keep the same POS, so sharing the current contractor’s information is not deemed relevant. Once awarded, it would be the work of the contractor to determine it the current system is beneficial to keep or replace. The campus acknowledges that such a replacement could be a capital investment the next contractor may have to incur.
48. Overhead: Does Lander University desire for the new vendor to retain the current hourly employees?
State’s Response: Not necessarily, but it is the campus’ hope current employees would be observed and considered for placement. The campus leaves it to the discretion of the contracted vendor as long as all employment laws are followed.
49. Overhead: Please provide list of current employee employees or positions and hourly wage rates (including student rates) State’s Response: The campus is not willing to provide this information but will share rates are within industry standards and common practices.
50. Overhead: Please provide annual cost for grease trap pumping.
State’s Response: This is a Cost of Operations item listed within section 3.34. Vendor will need to provide this
51. Overhead: Are there any current vendor relationships the University wishes to continue?
State’s Response: Please refer back to section 3.13 Snack and Beverage Vending section on pg. 21 for guidance. No other vendor relationships come to mind that would contractually need to be maintained other than those for the convenience of the awarded contractor.
52. Please clarify: Pest Control Cost – Page 30, 3.30 item 4 states the University will provide pest control, page 35, 3.34 item 24 states Pest Control as Contractor’s Cost of Operation. Please provide annual cost if Contractor is responsible.
State’s Response: The campus typically handles all pest control as stated in their listed responsibilities. Pest control repeats as a contractor responsibility should it be determined the contractor’s actions, or possible neglect, has created the pest issue specifically, should one arise. Under proper operation, the contractor’s costs for pest control should be de minimis.
53. Please Clarify: Floor Buffing & Waxing – Page 30, 3.30 Item 4 states the University will provide building maintenance. (Typically, this includes floor periodic buffing waxing). Page 31, 3.31 states floor buffing & waxing is the Contractor’s Responsibility.
State’s Response: The campus does not consider floor buffing and waxing a building maintenance item and have therefore listed it as the responsibility of the contractor. Building maintenance for the campus is typically defined as work performed commonly by trades persons, non-custodial: electrical, plumbing, HVAC, etc.
54. Are there any specific restrictions or guidelines we need to adhere to regarding culinary programming?
State’s Response: Reference Section III. Scope of Work/Specifications.
55. What is the correct end date? “Start date: 05/16/2023 End date: 05/15/2023 This is a four (4) year contract with three (3) one (1) year renewal options. The maximum contract life is seven (7) years.”
State’s Response: See corrected dates attached herein
56. “Lander will require the Contractor to make available as capital investment to be used as determined by the institution to address the above referenced capital needs and any needs subsequently identified. In conjunction with the Contractor, the University plans to select of these projects, the highest priority to initiate at the time of the contract while other will be prioritized as needed at a later date. Timing of this investment is not fully known at this time. Because the Institution does not seek to incur an unduly large debt to be amortized, Lander is not interested in a Capital Investment of a larger amount than specified.”
No amount is specified. Can we get clarification?
State’s Response: Lander purposely did not include an amount regarding the capital outlays to maximize the possible responses a contractor might provide. The last sentence in this section is attempting to share that Lander is not interesting in proposed projects outside of the options listed. The university views these provided area of capital investment as the priority, so projects outside of this would add to amortized debt that is not debt the university will want to absorb over the course of the next contract. It was not attempting to speak to a capital investment cap.
57. Can we get a breakdown of the scoring criteria?
State’s Response: A breakdown of the scoring criteria is provided in Section IV of the solicitation under Information for Offerors to Submit-Evaluations
58. Can we have the most recent Student surveys and focus group data?
State’s Response: Not currently available.
59. After the proposals are submitted, will there be an opportunity for finalists to have presentations?
State’s Response: Presentation will not be required or requested.
60. Can we have 15-minute headcounts by dining location?
State’s Response: Not currently available.
61. Can we have building counts and classroom attendance counts from the registrar's office?
State’s Response: Not currently available.
62. Can we get the sales breakdown for the last 2 years broken down by locations and by tender type?
State’s Response: Not currently available.
63. Can we get a count break down of registers per retail brand and for the dining hall?
State’s Response: Not verified with the current vendor, but the university have observed two registers per operation and one at the dining hall.
64. What is the meal plan participation percentage by plan? In other words, what percentage of meals in each plan are used?
State’s Response: Not currently available.
65. What is the cost per meal in the dining halls?
State’s Response: Faculty and Staff are charged $5.00, currently. The cost to the contractor to produce each meal, on average, is not currently available, if this is what is being asked.
66. How many transactions are Meal Trades?
State’s Response: None at the moment. It is Lander’s expectation that meal exchange, meal trade, or some other form of using meal swipes at the retail operations will be operational for the fall 2023 semester. The campus wants all students to have some form of access to the retail operations through their meal plan, outside of using bearcat bucks. We have not yet specified at what level.
67. What’s the average student wage?
State’s Response: Not currently available.
68. What’s the average hourly wage by job category?
State’s Response: Not currently available.
69. Is Lander receiving any in-kind donations from the current vendor? If yes, what kind and how much?
State’s Response: As stated in the RFP, the University does not and cannot accept donations of any sort per SC Procurement Laws and Regulations.
70. How much is the repair and maintenance yearly cost?
State’s Response: Not currently available.
71. Are there any unions or CBAs involved in the dining personnel?
State’s Response: Not verified with the contractor, but to Lander’s knowledge, no there is not.
72. When does the current meal plan and hardware contract expire?
State’s Response: May 2023
73. Do you have ADA compliance requirements for registers/self-service kiosks/mobile ordering?
State’s Response: See Section III. Scope of Work/Specifications.
74. How and where do students currently purchase/load meal plan cards?
State’s Response: The cards are provided by the University Police as the Lander form of ID. These cards will contain the meal plan and declining balances information from dining, as well as key card access to various buildings. The plans and original declining balances amounts are loaded by the university via the student bill. Any additional funds students want to add to declining balances are processed directly with the contractor.
75. Are there currently digital displays (menu boards)? If so, who is the hardware provider?
State’s Response: Digital displays exist, but all are within the dining operations and managed by the contractor. The hardware provider information is not currently available.
76. What is the current catering vendor (CaterTrax, Spoonfed, etc…) and hardware being used?
State’s Response: Not currently available
77. How many POS systems does Lander dining have? What type of system is used?
State’s Response: Not currently available. This is managed by the current contractor.
78. How many people are on the mobile ordering platform?
State’s Response: Not currently available.
79. When did the mobile ordering platform launch?
State’s Response: The campus believes the mobile app was instituted during the 2020 COVID pandemic response. It is possible the full application was not fully available until 2021
80. Can we have sales numbers on mobile ordering broken down by location?
State’s Response: Not currently available. The campus does not believe the usage is large, but it is a function/service the campus would like to see remain available.
81. Are there any programs in place for students interested in a career in the foodservice/hospitality industry?
State’s Response: Not currently available. However, if a contractor suggests one that ties to programs the campus offers, Lander would be happy to review and consider one as part of a received proposal.
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File details come from the government source that posted it. Updated .