Aircraft Cleaning and Building Services FY23.docx

STATEMENT OF WORK

Flight Program Operations Aircraft Cleaning, Servicing of Lavatories and Building Services

Aircraft Cleaning/Building Services – Statement of Work

APRIL 2022

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Table of Contents

1. Introduction The Federal Aviation Administration (FAA), Flight Program Operations requires Aircraft Cleaning, Servicing of Lavatories, and Building Services. Aircraft Cleaning and Servicing of Lavatories is required at multiple locations to support FAA aircraft. Building Services is required at a one location for general sanitation, maintenance, repair or minor construction services for aircraft related buildings, structures, systems, and equipment.

Objectives The objective is to obtain a quality Aircraft Services contract to maintain industry standard aircraft and facility cleanliness, sanitation, and safety in accordance with Original Equipment Manufacturer (OEM), Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Administration (OSHA), and Environmental Protection Agency (EPA) workplace regulations to ensure health and safety for employees. The purpose of this contract is to support FAA aircraft cleaning, general repair or minor building maintenance and construction services in conformance with approved and accepted standards of the industry; equipment manufacturer; all applicable activity, local, state, and federal standards; all applicable building and safety codes, as well as the aircraft manufacturer recommended cleaning and servicing guidelines.

Scope of Work The Contractor will provide labor, personnel training, planning, administration, and management necessary to ensure all services comply with the contract, schedules, directives, and all applicable laws and regulations in accordance with this Statement of Work (SOW). The Contractor will provide a list of all products and equipment to be used for aircraft services to the Contracting Officer Representative (COR) and onsite authorized FAA Representatives. The Contractor must ensure safe and correct usage of cleaning products and equipment to include wearing/usage of Personal Protective Equipment (PPE) as required in common industry best practices and regulations to support the following aircraft and building services.

Aircraft Services. The Contractor must provide all labor, training, cleaning materials, supplies, and equipment required for approximately forty (40) aircraft across multiple locations, with the exception of provided Government Furnished Property, Equipment, or Information (GFP/GFE/GFI) to support this requirement. During the course of this contract, the aircraft models, types and quantity are subject to change per specified location. Aircraft services shall be provided in accordance with aircraft industry standards, regulations, and manufacturer recommendations. Aircraft servicing personnel shall be properly trained and knowledgeable of aircraft operational functions associated with safely cleaning, detailing, and servicing aircraft in accordance with recommended aircraft OEM cleaning techniques and methods. The Government will furnish the current procedures and guidelines for each aircraft after contract award. The procedures and guidelines must remain the property of the government and shall not be removed from the premises.

The aircraft cleaning services task requires a flexible 40-hour/7-day workweek (including weekends) to support daily aircraft flight schedules, occasional short-notice flights, or urgent missions that may be associated with national disaster response. The Contractor shall provide approximately eighteen (18) fulltime employee across multiple locations. The Contractor shall provide fulltime (40-hour week) employees and backup personnel, as required to support daily aircraft cleaning as specified in this SOW. The Contractor must provide fully trained and airport authorized replacement employee when the primary employee is absent for any reason. In addition, the Contractor shall provide aircraft service personnel located within a 50-mile radius of each specified location to respond to short notice missions or urgent calls to provide immediate support outside of the daily scheduled shift.

Building Services. The Contractor must furnish labor and personnel training necessary for building maintenance and janitorial services to support the FAA Washington Flight Program Hangar 6 offices and shops located at Ronald Reagan National Airport (DCA). All building service related tools, materials, products, equipment, and incidental engineering to be used for cleaning, maintenance, repair and minor construction of buildings, structures, and related systems and equipment will be provided as GFP/GFE/GFI.

The building services task requires a 40-hour workweek to support facility services at DCA. The Contractor shall provide one (1) fulltime (40-hour week) employee. In addition, the Contractor must provide a fully trained and airport authorized replacement employee when the primary employee is absent for 3-days or more. In the event, the primary employee is absent for more than 3-days, or calls in sick with short notice, the Contractor will make every attempt to provide a fully trained and airport authorized replacement employee to provide daily support.

Task Requirements Task 1 – Aircraft Cleaning The Contractor will provide daily cleaning and sanitation services for multiple aircraft types and locations shown in APPENDIX A – Aircraft Types and Service Schedule. Aircraft services must be provided in accordance with OEM/CDC/OSHA/EPA recommended sanitation and cleaning solution, material, and equipment to maintain aircraft industry standards, regulations, and manufacturer recommendations per APPENDIX B – Aircraft Service Procedures/Standards.

Aircraft Cleaning and Lavatory Specifications The Contractor will provide daily, weekly, monthly, and semi-annual aircraft services as prioritized by the facility onsite authorized FAA Representatives to support the following specifications.

· Aircraft Exterior

· Specification:

Exterior Skin and Mechanisms. All aircrafts returning from the Caribbean and International Flights require a clear water wash of the exterior and landing gear wheel areas. All other returning flights require a wipe down of all external surfaces (ex. wheels, cowlings, leading edge surfaces).

Wash aircraft exterior with approved and recommended cleaning solution using a soft brush or wipe down with cloth and cleaner. The exterior wash must include the upper and lower surfaces of the wings, flaps, fuselage, wheels, landing gear/doors, engine cowlings, pylons, and stabilizers. Washing the exterior with water may not be necessary, if the same results can be obtained by wiping the aircraft with a spray cleaning solution and cloth.

Pressure washing of the aircraft is prohibited. Only building water pressure is to be used and will be supplied by the Government. Manual washing with a soft brush is recommended. The cleaning agent must be pH-7 neutral or slightly alkaline. Water must not be directly sprayed onto bearing seals, bearing surfaces, electrical connectors or Pitot-static openings. Water nozzle must be a minimum of three (3) feet away from the aircraft surface and at least a 45-degree angle to minimize impact.

Strip and Seal Leading Edge De-Ice Boots. It is the responsibility of the Contractor to properly treat the de-ice boots and the onsite authorized FAA Representative’s responsibility to provide the updated manufacturer manuals for reference. Aircraft may have leading edge de-ice boots on the wings, vertical stabilizer, and horizontal stabilizer that require cleaning and preservation with approved and recommended cleaning solution, material, and equipment. Boots must be cleaned using a mild soap. Isopropyl alcohol may be used for more difficult areas, but the area must be washed with soap and rinsed with water after use of cleaning product. Petroleum based cleaning products are not to be used on the de-ice boots, because it will deteriorate the rubber. The boots will require an application of Age Master and Icex, or similar product, to help protect the rubber and shed ice. The final cleaning application must be with Shine Master or similar product, which provides a shiny appearance.

Wet Wash Exterior Surfaces. Prior to washing exterior surfaces, the facility Aircraft Maintenance and Engineering Group (AMEG) personnel will tape off all required areas to include pitot static ports etc. Washing of the exterior of the aircraft with manufacturer approved soap using a soft brush will be accomplished. The exterior wash shall include the upper and lower surfaces of the wings, flaps, fuselage, engine cowlings, pylons and stabilizers. The landing gear, wheels and landing gear doors shall also be cleaned. Exterior windows shall be cleaned using the manufacturer approved cleaner and a soft cloth. Aircraft windows shall not be washed with a brush. Aircraft shall be rinsed free of dirt and soap residue, water spots or stains. Upon completion, AMEG will complete the lubrication process.

Exterior Windows. Glass and plastic windows must be cleaned using approved and recommended cleaning solution as specified per aircraft type. Only clean, soft, lint free cloths will be used. Brushes and abrasive agents or course clothes must not be used on the aircraft windows. Exterior windows must be rinsed with water prior to wiping with a clean cloth to remove abrasive particles. Aircraft windows must be rinsed and wiped free of dirt, soap residue, water spots, and stains. The aircraft manufacturer procedures outlining window cleaning will be followed at all times. At contact award, the Contractor will be provided proper aircraft cleaning procedure documents to distinguish which windows are glass and plastic.

Brightwork. Unpainted and painted surfaces must be cleaned with approved and recommended cleaning solution, material, and equipment. Unpainted surfaces known as “brightwork” requires polishing to remove surface corrosion and to enhance its appearance. These aircraft areas must be polished when oxidation begins to appear, using an orbital buffer or by hand with non-abrasive cleaning or polishing solution. Surrounding painted and plastic surfaces (such as light lenses) must be masked off to prevent damage. Painted surfaces require polishing to protect the high gloss exterior finish of the entire aircraft and in specific areas to remove stubborn stains, typically found around exhaust areas. Surfaces must be left with a mirror like finish and all debris associated with polishing must be removed.

Unpainted Aluminum Surfaces. Unpainted aluminum surfaces require polishing with recommended cleaning solution, material, and equipment. Areas to be polished are the leading edges of the aircraft wings, horizontal and vertical stabilizers, engine inlets, thrust reversers, and cockpit window frames. The aircraft areas must be masked off to prevent damage to painted surfaces. The aluminum must be polished either by hand, or by orbital buffer with non-abrasive pads and non-abrasive aluminum cleaning polish.

· Standard: A properly cleaned, sanitized, and serviced aircraft is free of all grime, dirt, stains, streaks, smudges, deposits (i.e. bugs, exhaust streaks, oil stains), cleaner residue, water spots, debris, and odors. Extreme care is taken during the cleaning process to ensure surfaces are not damaged by cleaning product or equipment. All cleaned surfaces have a clean, sanitized, polished appearance and in flight mission readiness condition.

· Aircraft Interior and Lavatory

· Specification:

General. Clean and sanitize aircraft interior with appropriate cleaning product specific to aircraft surfaces and recommended sanitation and cleaning solution, material, and equipment. Aircraft interior cleaning and sanitation includes vacuuming carpets/seats; spot cleaning carpeting/seats/headliner; cockpit displays, gauges, interior windows, wall panels, counter tops, lavatory, galley, oven/microwave, cabinets, drawers, entrance way steps, hand rails, and emptying the trash. Upholstery, silks and delicate materials require special care and attention. It is the responsibility of the Contractor to determine how to clean in accordance with OEM aircraft cleaning specifications.

Carpets. Routine cleaning aircraft carpet can be accomplished with a vacuum followed with spot cleaning. The Contractor must attempt to remove carpet stains such as coffee, grease and oils, and common foods or drinks by spot cleaning soiled areas prior to requesting carpet removal from the aircraft for additional cleaning. If the Contractor or the FAA determines the carpet should be removed prior to spot or deep cleaning, it is the onsite authorized FAA Representative’s responsibility to remove and reinstall the carpet.

The carpet deep cleaning process requires use of a low-pressure hot water extraction machine with a mild detergent pre-spray. The pre-spray must be rinsed out with a mild acid rinse approved for carpet cleaning. All soap residues must be carefully rinsed out to avoid wetting the carpet backing. It is critical the carpet backing does not get wet, if the carpet backing gets wet, it can cause corrosion in the aircraft floorboards. After carpet cleaning, carpet blowers must be used to decrease the drying time.

Seats. Routine cleaning aircraft fabric seats can be accomplished with a vacuum followed by spot cleaning. The leather seat spot cleaning process requires a leather cleanser and conditioning treatment.

Cockpit. Vacuuming, dusting, and cleaning the aircraft instruments and display screens must be done with care to avoid aircraft damage. The Contractor must only use approved anti-static fluid cleanser with a clean, soft, lint free cloth, or dust brush on all aircraft instruments and displays.

Headliner. The aircraft headliners may require spot cleaning. Some headliners require dry cleaning agents only and will stain if a water-based product is used. Prior to cleaning, the area must be pretested to ensure cleaning agent will not stain headliner.

Interior Paneling and Siding. The interior paneling and siding varies with each aircraft, but will require regular cleaning. Prior to cleaning, the area must be pretested to ensure cleaning agent will not stain paneling.

· Silks/Delicates. Must be cleaned in accordance with OEM standards.

· Fire Blocked Fabrics. Must be cleaned using only FAA approved solutions to maintain the integrity of the fire blocking capability.

· Upholstery. Must be cleaned in accordance with OEM standards.

Lavatory. It is the onsite authorized FAA Representative’s responsibility to train the Contractors on the proper lavatory and potable water servicing procedures for each aircraft model. Lavatories must be cleaned and re-serviced after every flight when aircraft returns to home base. Servicing requirements include draining and refilling the lavatory tanks, potable water systems, and proper cleaning and sanitization of the FAA owned lavatory service cart. The potable water tank can be serviced using the Government furnished hose, water supply, and fittings. After lavatory cleaning and sanitization, damp wipe all vanity and toilet surfaces with clean water and dry with a clean cloth. Inspect all lavatory features for proper working operation and report any issues to the COR and facility onsite authorized FAA Representative.

· Standard: A properly cleaned, sanitized, and serviced aircraft is free of all grime, dirt, stains, streaks, smudges, deposits, odors, and debris with a cleaned, sanitized, and polished appearance. Extreme care is taken during the cleaning process to ensure surfaces are not damaged by cleaning product or equipment. Lavatory and potable water servicing are provided in accordance with FAA protocols and in flight mission readiness condition.

Task 2 – Building Services (DCA) The Contractor will provide building general maintenance services in accordance with OEM/CDC/OSHA/EPA guidelines to maintain industry standards, regulations, and manufacturer recommendations to preserve Hangar 6 facilities located at Ronald Reagan National Airport, Washington, D.C. as shown in APPENDIX C – Hangar 6 Facility Diagram. The Contractor will identify a primary management point of contact to manage the total work effort associated with the daily sanitation and building maintenance, repair, planning, scheduling, establishing and maintaining records, quality control, and all other services required herein to assure fully adequate and timely completion of these services as coordinated with the COR and facility onsite authorized FAA Representatives.

Building Services involves a variety of duties to include replacing electrical outlets, ballasts, bulbs, switches, motors; repairing walls and ceilings; painting structures and equipment; plumbing (repairing/replacing) water coolers, sinks, toilets; moving and installing furniture; servicing and operating light equipment and machinery; and other general facility maintenance.

The building facilities to be maintained include:

· 5 Heating, Ventilation, Air Conditioning (HVAC) filtration Systems.

· 2 Bathrooms and Locker Rooms with 8 toilets, 4 urinals, and 6 showers (1800 square feet).

· Upstairs offices with carpet flooring (7500 square feet).

· Downstairs offices with carpet flooring (4800 square feet).

· 1 Hangar Deck Floor with epoxy painted flooring (33,800 square feet).

· 1 Garage Shop with bare concrete flooring (1250 square feet).

The Contractor will provide daily building services as prioritized by the facility onsite authorized FAA Representatives to support the following specifications and supplementary APPENDIX D – Hangar 6 Building Services.

· Building Services

· Specification:

General Building Maintenance Services

General Requirements and Procedures for Recurring Work. Recurring work includes all work requirements for which schedules of accomplishment have been included in the contract, or for which the Contractor is required to submit schedules for Government approval. The FAA will provide and store the parts and materials necessary for the continued performance of all recurring work as specified herein. The lack of availability of materials and parts must relieve the Contractor from the requirement to complete work within the time requirements and quality standards specified herein. Recurring work in this contract includes preventive maintenance, relamping, and seasonal start-up/shut-down of HVAC systems.

Preventive Maintenance. The Contractor must perform preventive maintenance (PM) inspections on all equipment and systems in accordance with the procedures specified in this clause. PM consists primarily of inspection, cleaning, lubrication, adjustment, calibration, and minor part and component replacement (e.g. filters, belts, hoses, fluids, oil and grease) as required minimizing malfunction, breakdown, and deterioration of equipment; and the identification of and/or performance of any repairs required to bring the equipment up to the manufacturer operating standards.

The Government will provide the manufacturer recommended PM schedule, as available and other available manuals, pamphlets, etc. to the Contractor. The COR will identify all PM work to the contractor and will furnish all parts and supplies necessary to perform the job. In addition, the COR will keep all PM records and forms required and may have the contractor employee sign off as work is completed.

Relamping. The Contractor must provide relamping services for all buildings, including emergency, exit, and exterior lights attached to buildings. The work must include inspecting each building monthly and replacing all blackened, discolored, blinking, and burned out fluorescent tubes and incandescent bulbs; and other defective parts such as, ballasts, starters, etc. In areas where the fixtures are not easily accessible, such as high bay or hangar areas, the Government will furnish necessary lifts to facilitate their replacement. Replacement lamps and components must be the same type, wattage, and voltage as those removed.

Carpentry The Contractor must provide basic carpentry services to include using common hand tools such as power saws, levels, drills, hammers, screwdrivers and common carpentry fasteners.

Floors and Floor Coverings. Damaged or deteriorated flooring, subflooring, and structural members must be repaired or replaced to provide a structurally sound, uniform, and aesthetic surface which is free of cracks, breaks, chips, tears, gouges, stains, and buckling.

Carpet. Carpeting must be stretched and repaired as required to match existing carpeting.

Resilient Tiles. Damaged or deteriorated tiles must be replaced with matching tiles of the same thickness as original. Damaged tiles to be replaced must be removed without affecting adjacent tiles. Installation must be in accordance with manufacturer instructions.

Ceramic Tile. Ceramic tile floors that are broken, missing, cracked or discolored must be replaced as required. Floor tiles must be re-grouted, as required, to provide a waterproof seal. In those cases, where replacement tiles of an exact match cannot be found, the Contractor may be required to remove and replace non-defective tiles to create a pattern and minimize the visual effect of the miss-match.

Linoleum and Vinyl Sheet Flooring. Areas of flooring having gashes or other defects must be replaced with matching sheet flooring of the same thickness as the original. Damaged flooring to be replaced must be removed without affecting adjacent areas. The patch must be installed using adhesive as recommended by the flooring manufacturer.

Concrete Floors. Cracked, broken or spalled areas must be patched with a non-shrinking cement mortar. Areas must be cleaned and all loose concrete removed. Underlaying surfaces must be chipped to ensure bond with the patch. Shallow spalled areas must be chipped to provide space for an adequate patch thickness. The patch must be finished even with the adjacent surfaces and finished to match existing texture.

Vinyl Baseboards. Deteriorated or damaged sections of vinyl baseboard must be removed and wall and floor surfaces cleaned of all dirt, oil, grease, mildew, moisture, adhesive and debris. Loose baseboards must be re-secured to the wall and damaged, deteriorated, or missing baseboard sections must be replaced with an adhesive, which conforms to the manufacturer recommendations.

Masonry The Contractor must provide basic masonry services to include using common hand tools such as hand and power saws, levels, drills, hammers, screwdrivers and common carpentry and masonry fasteners..

Interior Walls, Ceilings, and Trim. Damaged and deteriorated walls, ceilings, and related trim must be repaired or replaced to provide an attractive surface which is free of noticeable cracks, spalls, raised areas, holes and dents, and marks and stains. Wood trim items and ceiling fixtures must be removed as necessary to provide access to the damaged area. Upon completion of the repair activity, fixtures and trim must be reinstalled, nails set and filled and items repainted or refinished to restore them to their original condition. When removing wall or ceiling coverings, the Contractor must inspect the supporting structural system and notify the COR immediately of any need for repair before proceeding.

Drywall. Small dents and holes must be repaired with spackle over a backing plate when necessary. Spackle must be feathered on the adjacent surfaces. Holes and other defects in wallboard between two studs or beams must be repaired by removing a rectangle of gypsum board to the center of the adjoining studs or beams. Replacement gypsum board must be of the same thickness and texture as the adjacent sheets.

Vinyl Wall Covering. Wall covering which has been ripped, scarred, stained, or otherwise damaged must be repaired or replaced as necessary. Wall covering must be repaired if the damaged area can be patched and not noticeable. Wall covering that is extensively damaged or for which a matching wall covering is not available must be repaired by replacing the wall covering on the entire wall. If a matching wall covering is not available, the Government will find a comparable substitute.

Ceramic Tile. Ceramic tile walls, window stools, and marble saddles that are broken, missing, cracked or discolored must be replaced, as required. Tiles must be regrouted as required to provide a waterproof seal. In those cases where replacement tiles of an exact match cannot be found, the Contractor may be required to remove and replace non- defective tiles to create a pattern and minimize the visual effect of the mismatch.

Suspended Ceilings. Broken and stained ceiling tiles must be replaced with tiles of the same material, style, size, and color. Damaged and broken suspended grid system must be repaired/replaced as necessary to provide a suspended ceiling system as designed.

Doors. Interior doors must be maintained/repaired to operate smoothly without binding or sticking. Damaged, deteriorated, or missing doors and associated hardware must be repaired or replaced as required. The replaced doors must be the same type and have the same finish as the original doors. All replacement doors must be installed with the hardware from the damaged door unless the hardware is irreparable. Small holes in door faces must be filled and finished to match surrounding door surface.

Stairs and Stairwells. The Contractor must secure loose treads, risers, stringers, handrails, brackets and other components. Badly damaged stair and handrail components must be refinished to match original components. Damaged stair finish must be repaired. Trim items susceptible to damage during the repair activity must be removed and reinstalled upon completion of the repair activity.

Traverse/Curtain Rods. Sagging and/or nonfunctioning rods must be repaired to an operating condition, if possible. If beyond economical repair, as determined by the COR, rods must be replaced. Loose brackets must be secured. Broken cords must be replaced. Broken or missing drapery slides must be replaced. Rods must be level and parallel with the ceiling. Additional support brackets will be installed to support sagging rods.

Venetian Blinds and Shades. Venetian blinds and window shades must be restored to a smooth operating condition. Cracked or damaged slats must be replaced. Broken or worn cords must be replaced. Soiled or worn tapes must be replaced. Loose or missing brackets and supports must be secured or replaced. Damaged or deteriorated hardware must be replaced or reworked to operating condition. Damaged rails and torn fabric must be repaired. If beyond economical repair, as determined by the COR, or missing, venetian blinds and shades must be replaced.

Cabinets and Countertops. Damaged or deteriorated cabinets, shelving, and countertops must be repaired or replaced as required. Missing or inoperative hardware must be replaced. Countertops must be free of warped, chipped, burned, cut, or otherwise marred areas. Replacement cabinets and countertops must conform to the requirements of the most recent addition of the American National Standards Institute publication A161.1. All work is included in the firm fixed-price portion of the contract excluding materials. When painting or varnishing of repaired/replaced cabinets is required, all cabinets in the room must be painted/varnished if required to make a satisfactory match.

Interior Accessories. The Contractor must repair or replace (labor only) damaged, inoperative, or missing interior accessories including, but not limited to paper holders, soap trays, dispensers, towel bars, shower curtain rods, medicine cabinets, mirrors, smoke detectors, and door stops. Loose accessories must be re-secured by tightening or replacing screws or by using a suitable adhesive. Damaged or missing items must be replaced with items matching the original. Replacement hardware must conform to the Building Hardware Manufacturers Association Product Standard (BHMA). Hardware items requiring lubrication must be lubricated and restored to an operable condition. Repairable rusted metal components must be cleaned of all rust, coated with a rust inhibitor and restored to an operational condition.

Painting Painting must include both the interior and exterior of all types of surfaces on buildings and miscellaneous structures, as well as the painting of other miscellaneous items such as signs, guard posts and rails, parking bumpers, etc.

Protection of Areas. All furnishings, equipment, floor coverings, and other surfaces, which are not to be painted, must be carefully moved, covered, or otherwise protected prior to painting. Items such as hardware, hardware accessories, machined surfaces, blinds, curtains, plates, light fixtures, and similar items in contact with painted surfaces must be removed, masked, or otherwise protected prior to surface preparation. After painting, the Contractor must remove paint, both old and new paint, from surfaces not to be painted and restore to original condition. All removed items must be repositioned and furnishings and other property returned to their original position. Painted items such as windows, doors, and cabinets must operate smoothly without binding. The Contractor must be responsible for the cost of repairing any damage caused to Government or personal property.

Surface Preparation. Surfaces to be painted must be cleaned to remove all dirt, dust, rust, scale, splinters, mildew, chalked paint, loose particles, disintegrated coatings, grease, oil, and other deleterious substances.

Sanding, wire brushing, washing, and chemical treatments must be used as necessary to properly prepare the surface for painting, except that water must not be used on unpainted wood. All scratches, nicks, cracks, gouges, spalls, alligatoring, and irregularities due to partial peeling of previous paint must be repaired, sanded, spackled, caulked, or otherwise treated to render such defects practically imperceptible. Caulking and other compounds must be allowed to cure for the times stated in the manufacturer literature prior to painting. Existing enamel and other glossy surfaces must be sanded. All new work, surfaces bared by surface preparation, and exposed nails and other ferrous metals must be primed.

Workmanship. Paint must be carefully applied with good, clean brushes, rollers, or approved airless sprayers to provide smooth finished surfaces free from runs, drops, ridges, waves, laps, brush marks, variations in color, or other defects. Two coats must be applied to all new surfaces, or surfaces bared by surface preparation and as required to completely covering stains and marks. First coats must be thoroughly dry prior to application of second coats, and there must be an easily perceptible difference in shades of successive coats. Each coat must be of sufficient thickness to completely cover the preceding coat or surface.

Plumbing Plumbing work will include maintenance and repair of the plumbing systems and fixtures of each building. When repaired, plumbing systems and fixtures must be free flowing, in good, safe operating condition, free of leaks and drips.

Clean-up/Restoration. The Contractor must mop up, vacuum, or otherwise remove water resulting from overflowing fixtures, leaks, clogged drains, etc. as part of the repair. Walls, ceilings, and other structures, paved areas such as sidewalks and roads, grassed areas, etc. which are damaged by and/or removed to gain access to leaks, clogs, or other defects must be restored by the Contractor to original condition.

Plumbing Fixtures. All sinks, tubs, toilets, urinals, basins, and faucets, lavatories, showers, drain lines, etc. must be kept clean, free of leaks and drips, operate properly, drain freely, and be free of excessive dripping, cracks, and coloration. All fixtures and components thereof that cannot be repaired must be replaced with fixtures that are in strict compliance with BOCA Basic Plumbing Code 978 (most current) Edition.

Drinking Fountains. The Contractor must maintain, repair, and replace all water fountains and their component parts. Fountains must be free of leaks and must operate in accordance with the manufacturer design specifications. All damaged and worn component parts must be replaced. Replacement fountains or component parts must be equal to or better in quality, size, and capacity to that being replaced. Fountains must be firmly secured to support structures, and free of movement and vibration.

Machining The Contractor must perform machinist tasks such as drilling, tapping, boring, reaming, and grinding a variety of materials such as steel, cast iron, stainless steel, aluminum, copper, brass, bearing bronze, manganese, babbitt, etc. The Contractor must install equipment requiring critical alignment of motors, pumps, blowers, gear reducers, etc.

· Standard: All work must meet the standards specified herein and must be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturer; all applicable activity, local, state, and federal standards; all applicable building and safety codes as well as the aircraft manufacturer recommended cleaning and servicing instructions.

When the Contractor completes work on a facility or system, that facility or system must be free of missing components or defects, which would prevent it from functioning as originally intended and/or designed. Corrective or repair/replacement work must be carried to completion including operational checks and cleanup of the job site. Except where otherwise noted, replacements must match existing in dimensions, finish, color, and design.

During and at completion of work, debris must not be allowed to spread unnecessarily into adjacent areas or accumulate in the work area itself. All such debris, excess material, and parts must be cleaned up and removed at the completion of the job and/or at the end of each workday.

Task 3 – Janitorial Cleaning and Sanitation (DCA) The Contractor will provide janitorial cleaning and sanitation services in accordance with OEM/CDC/OSHA/EPA guidelines to maintain industry standards, regulations, and manufacturer recommendations. The Contractor will identify a primary management point of contact to manage the total work effort associated with the daily sanitation, planning, scheduling, establishing and maintaining records, quality control, and all other services required herein to assure fully adequate and timely completion of these services as coordinated with the COR and facility onsite authorized FAA Representatives.

Janitorial Services involves a variety of duties to include, but not limited to, cleaning windows; stripping and waxing tile flooring; cleaning building flooring (carpeting/tile), upholstery and tile floors; and other general facility cleaning.

The Contractor will provide daily/weekly janitorial services to support the following specifications and supplementary APPENDIX E – Hangar 6 Janitorial Schedule.

· Facility Cleaning and Sanitation

Restroom / Shower Room / Locker Room

· Specification: Thoroughly clean and sanitize restroom, shower room, and locker room to include vanities, sinks, faucets, drinking fountains, dispensers, mirrors, toilets/urinals, plumbing fixtures/pipes, walls, light switches, handles, banisters, toilet partitions/doors, shower/tub facilities, seating, waste containers, floors, and any other surface or fixture using suitable non-abrasive and recommended CDC/EPA sanitation and cleaning solution. After restroom sanitization, damp wipe all vanity and toilet surfaces with clean water and dry with a clean cloth. Inspect all lavatory features for proper working operation and report any issues to the COR and facility onsite authorized FAA Representatives.

· Standard: A properly cleaned, sanitized, and inspected restroom and shower room is free of all deposits, odors, trash, and in working condition. Extreme care is taken during the cleaning process to ensure surfaces are not damaged by cleaning product or equipment. All cleaned surfaces have a clean, sanitized, and polished appearance. All surfaces shall be free of grime, soap scum, mold, smudges, and lint. All vanity and toilet surfaces are clean and dry without chemical residue or water.

Waste Receptacles

· Specification: Remove all packing material and empty shipping containers as directed by the COR. Empty all waste containers into plastic bags and wipe receptacles inside and out as necessary. Plastic liners are to be changed daily. Seal and dispose plastic trash bags and packing/shipping containers in the outside facility provided trash container.

· Standard: A properly cleaned waste container is free of all streaks, smudges, deposits, odors, and debris with a clean unsoiled plastic liner. All trash and packing/shipping materials are disposed of properly.

Dusting

· Specification: Dust and spot clean all cabinets, tables, chairs, counter, bookcases, radiators, window blinds, windowsills, doorsills, banisters, consoles, and wall-mounted appurtenances; remove all spots and stains with a damp cloth. Desk items, papers, or other equipment such as radios and electronic equipment, sitting or stored on shelves and tables, is not to be dusted, moved or handled.

· Standard: A properly cleaned and dusted surface is free of all dust, spots, stains, smudges, lint, and cobwebs. Extreme care is taken during the cleaning process to ensure surfaces are not damaged by cleaning product or equipment. All cleaned surfaces have a clean, sanitized, and polished appearance.

Hard Flooring

· Specification: Sweep all floor areas including wet mopping with appropriate cleaning product specific to flooring type (tile, linoleum, marble or granite floors, stairs, cement) and recommended CDC/EPA sanitation and cleaning solution. Floors shall be free of dust, mud, sand, footprints, liquid spills, grease, oil, and other debris. Furniture, appliances, trash receptacles, and other moveable items shall be tilted or moved to clean underneath and behind.

· Standards: A properly swept and mopped floor shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water. Extreme care is taken to ensure furniture is not scratched or damaged by equipment when cleaning floors.

Carpet Flooring

· Specification: Vacuum carpet with vacuum cleaner capable of removing loose dirt and debris from exposed carpeted area. Care must be taken to avoid contact with equipment in and around administrative areas. Vacuum all rugs/mats and carpets, runners, and carpet protectors. Any moveable items shall be moved to vacuum underneath, and then replaced in the original position. Vacuum and inspect carpet for spots/stains. Carpet spots/stains shall be removed with an appropriate spot removing solution using manufacturer suggested techniques with recommended CDC/EPA sanitation and cleaning solution.

· Standard: A properly spot-cleaned or vacuumed carpet is free of all stains, matted areas, cleaning marks, lint, loose soil, and debris with a uniformly bright-appearance. Extreme care is taken during the cleaning process to ensure surfaces are not damaged by cleaning product or equipment. All cleaned surfaces have a clean, sanitized, and polished appearance.

Janitor Closet

· Specification: Clean with recommended CDC/EPA sanitation and cleaning solution. Clean and damp wipe all washbasins, faucets, pipe, and walls in the immediate area of the washbasins. Sweep/vacuum and mop floor. Store supplies in a neat and orderly manner and in accordance with the FAA Fire Safety Inspection program.

· Standard: A properly cleaned janitor’s closet is free of all grime, dirt, stains, streaks, smudges, deposits, odors, and debris and has an orderly appearance.

Outside Areas

· Specification: The outside areas, entrances, walkways, sidewalks and parking lot will be monitored and maintained to clean and dispose of any paper or debris.

· Standard: A properly cleaned entrance, walkway, sideway, and parking area is free of debris, providing a clean and safe passageway.

Semi-Annual Facility Cleaning Specifications The Contractor will provide semi-annual janitorial services in each calendar year to support the following specifications.

Hard Flooring (Buff/Wax)

· Specification: Strip old wax from tiled floors using an appropriate industrial grade wax remover and a brush or steel wool agitation. Remove all marks and stains with an appropriate cleaning agent approved by CDC/EPA. Rinse with clean water to remove all wax deposits. Wax with an appropriate non-skid wax, equal or superior to Federal Specification P-W-155A, using the manufacturer recommended techniques. Buff floor to a uniform gloss. Remove all wax deposits from furniture legs, cabinets, baseboards, and doorjambs.

· Standard: A properly cleaned and waxed floor is free of grime, streaks, smears, swirl marks, deposits of detergent or wax residue, and is buffed to a uniform gloss to provide clean, safe, and well-protected floor. All furniture legs, cabinets, baseboards, and doorjambs, etc. are clean and free of wax deposits. Extreme care is taken to ensure furniture is not scratched or damaged by equipment when cleaning floors.

Capet Flooring (Vacuum/Shampoo)

· Specification: After vacuuming, shampoo the carpeting with an industrial-grade, foam rug cleaner, using manufacturer suggested techniques and recommended CDC/EPA sanitation and cleaning solution. Carpet in raised floor area must be shampooed with a minimum of liquid to prevent spillage through floor. The Contractor must request and coordinate a carpet cleaning schedule with the COR and facility onsite authorized FAA Representatives.

· Standard: A properly shampooed carpet is free of all grime, streaks, stains, and matted areas and has a uniformly bright appearance. Extreme care is taken to ensure furniture is not scratched or damaged by equipment when cleaning floors.

Windows (Wash/Dry Interior and Exterior)

· Specification: Wash all facility interior and exterior window panes, sills, and tracks using manufacturer suggested techniques with recommended CDC/EPA sanitation and cleaning solution. Wipe away all spillage, drippings, and stains immediately with a damp cloth. Remove and wash insect screens with appropriate products and reinstall. When temperatures are below 30F, add an appropriate alcohol or chemical to the solution to prevent freezing. Dust and wipe window blinds with a damp cloth to ensure that all dirt and smudges are removed. The Contractor must provide any ladders and safety equipment or appropriate means to properly clean windows.

· Standard: A properly washed window is free of all grime, insects, cobwebs, streaks, smudges and has a clear visible shine. Extreme care is taken during the cleaning process to ensure surfaces are not damaged by cleaning product or equipment. All cleaned surfaces have a clean, sanitized, and polished appearance.

Task 3 – Pandemic Cleaning Service The Contractor will provide industry standard aircraft and facility janitorial deep cleaning and sanitation service for specified aircraft and/or facility area upon request by the COR and onsite authorized FAA Representatives to support the following specifications in accordance with CDC/EPA cleaning guidelines. Personal Protective Equipment (PPE) must be worn for the entire duration of providing pandemic cleaning services. The Contractor will change PPE as needed throughout cleaning process and dispose of properly. Upon project completion, the Contractor will immediately remove and properly dispose of all PPE and wash hands using soap or alcohol-based hand sanitizer.

· Aircraft Specification: Clean and sanitize aircraft interior surfaces using recommended CDC/EPA sanitation and cleaning solution in accordance with the manufacturer suggested techniques and recommended cleaning solution, material, equipment, unless otherwise specified in this SOW to use a specific cleaning product or equipment on certain aircraft instruments or parts.

Interior surfaces include cockpit displays, gauges, controls; interior windows; countertops; electrical switches; door/wall panels; vacuuming of carpets and seats; spot cleaning carpeting, seats and headliners; entryway steps and handrails; galley cabinets, drawers, oven/microwave; waste receptacles, and other surfaces as required for complete sanitization.

Lavatory surfaces include toilet and flush handle, counter, sink and faucet handles, door handles, railings, stall doors and walls, dispensers, mirror, and other surfaces as required for complete sanitization.

· Building Specification: Clean and sanitize marked facility areas using manufacturer suggested techniques with recommended CDC/EPA sanitation and cleaning solution. Flooring is to be vacuumed/swept and mopped. Trash receptacle is to be emptied, cleaned, and replaced with new trash liner.

Hard surfaces include walls, light switches, handles, banisters, desks, chairs, cabinets, personal items, computer, monitor, keyboard, mouse, lamp switches, bookshelves, floors, lights, doors, waste receptacles, windowsills, windows, and blinds.

Soft surface include curtains, chair cushions, etc. and other items that should be laundered. These items will be placed in a box or bag to be laundered by the owner. Paperwork and soft surface personal items must be appropriately boxed/bagged and marked for the owner to address on their own time. Under special circumstances, the Contractor may provide laundry services upon request. DO NOT provide laundry services, unless specifically requested and preapproved by the COR.

PPE includes disposable gloves, gown, mask covering nose and mouth (N95 mask or greater).

· Overall Standard: A properly deep cleaned and sanitized space is thoroughly cleaned and disinfected to remove contaminants to decrease risk of infection from surfaces.

Period Of Performance The Period of Performance is one (1) base year and four (4) one-year options.

To ensure continuity of essential services, the Contractor shall be prepared to fully commence work on the start date of this contract, and should not assume that Government or previous Contractor employees will be available to guide, direct, or specifically orientate each Contractor employee.

Place Of Performance The Contractor must perform all work enumerated throughout this SOW at the following locations:

(1) Hangar 6 (DCA), Ronald Reagan National Airport, Washington, D.C.

(2) Mike Monroney Aeronautical Center (MMAC), 6500 S. MacArthur Blvd, Hangar 8/9, Oklahoma City, OK

(3) Atlanta Line Station Maintenance Section (ATL), 4185 Martin Luther King Jr. Drive, Atlanta, GA

(4) Alliance Airport (AFW), 2221 Alliance Blvd, Suite 400, Fort Worth, TX

(5) Battle Creek Line Station Maintenance Station (BTL), 16085 South Airport Road, Battle Creek, MI

(6) Atlantic City International Airport (ACY), Bldg. 301 Aux-5, Atlantic City, NJ

(7) Sacramento Metro Airport (SAC), 6349 Lindberg Drive, Sacramento, CA Other Requirements Work Hours This contract requires a flexible work schedule for rotation and/or shift work (including weekends), within a 7-day, 40-hour workweek, which may include Federal Holidays based on current workload. The COR, in consultation with onsite FAA Representatives will determine when mission requirements necessitate shift changes to support daily aircraft flight schedules, occasional short-notice flights, or urgent missions that may be associated with national disaster response. The Contractor must schedule and arrange work for aircraft services to cause the least interference with aircraft flight schedule and allow maximum labor utilization while aircraft are in the hangar.

Aircraft Services Work Schedule. TBD.

Building Services Work Schedule (DCA). The hours of operation at DCA are 0700 through 1530 Monday through Friday, excluding Federal Holidays. Work shall be performed at the scheduled time, unless mutually agreed upon by the Contractor, COR, and onsite authorized FAA Representatives. All scheduling that pertains to carpet cleaning will be subject to continual approval and/or modifications to avoid disruption to daily operation. The Contractor will coordinate with the COR and onsite authorized FAA Representatives to schedule and arrange work for building services to cause the least interference with the normal occurrence of Government business and mission. In cases where some interference may be essentially unavoidable, the Contractor will make every effort to minimize the impact of the interference due to business inconvenience, equipment downtime, interrupted service, customer discomfort, adverse weather, holidays, etc.