PEATOC_IDIQ_DRAFT_SOW.pdf

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(DRAFT) Statement of Work (IDIQ and Sample RFTO)

SOLICITATION NUMBER: AHRQ-19-10010

TITLE: Planning, Evaluation, and Analysis Task Order Contract (PEATOC IDIQ) This requirement is a 100% Small Business Set-Aside.

DESCRIPTION/SPECIFICATION/WORK STATEMENT (PEATOC IDIQ)

Background:

The Agency for Healthcare Research and Quality’s mission is produce evidence to make health care safer, high quality, more accessible, equitable and affordable, and to work within the U.S.

Department of Health and Human Services (HHS), health delivery systems, and health care delivery system and the services that patients receive. The Agency achieves that goal by leveraging its unique core competencies in health systems research, practice improvement, and data and analytics to assess and track performance. AHRQ’s findings, products, and tools help catalyze improvements in health care delivery and wellness, make research available at the point of care, and provide data-driven insights to ensure that patients receive safe, high-quality care.

In accomplishing these activities, AHRQ is faced, from time to time, with the need to generate analytical products under relatively tight time periods with a minimum of available staff. These activities typically target high priority issues that are likely to influence programmatic, budgetary, legislative, and/or agency-level strategic planning decisions.

Statement of Work Independently and not as an agent of the Government, the Contractor and its subcontractors shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, needed to perform the specific requirements stated in any individual task order issued under this IDIQ contract.

Planning, Evaluation and Analysis Task Orders (TOs) completed under this IDIQ may include:

• Preparing evaluation design studies and program evaluations using the most appropriate methods and approaches (key informant interviews, focus groups, case studies, network analysis, other innovative techniques etc.) to be used for, but not limited to, the following:

o Evaluating Agency-sponsored products through targeted, small-scale efforts.

o Performing program evaluations including all current and future programs including: Patient Safety, Health Services Research, Data and Dissemination, Transforming Healthcare by Maximizing Value, Health Information Technology, U.S. Preventive Services Task Force, and the Medical Expenditures Panel Survey.

o Performing quick turnaround analyses such as: secondary data analyses, literature reviews, evaluation syntheses and meta-analyses, and background papers, including those needed for congressionally mandated activities.

-- DRAFT -- Statement of Work (IDIQ and Sample Task) -- DRAFT -- Page 2 of 9 o Performing longitudinal evaluations from an activity’s inception through various milestones to outcomes, impacts, and adoption.

o Designing, developing, and/or evaluating data systems to determine the efficacy of current and future AHRQ priorities and competencies.

• Conducting economic, cost-benefit, and other types of cost-related analyses.

• Conduct research impact cases analyses.

• Developing and implementing customer satisfaction surveys and other agency performance information collection efforts in accordance with Executive Order 12862 on setting Customer Service Standards and P.L. 103-62, the Government Performance Results Modernization Act, and subsequent OMB, Congressional, and Departmental guidance and requirements.

• Conducting agency level strategic planning, developing Government Performance and Results Act Modernization Act of 2010 (GPRAMA) - level performance measures, and analytic tasks related to management and organizational issues.

As needed and appropriate, contractors engaging in any of the activities listed above, may at AHRQ’s request, provide technical assistance in the preparation of OMB clearance packages under the Paperwork Reduction Act of 1995 (PRA).

To enable AHRQ to obtain quick action on needed activities, offerors must possess, either in-house or through available subcontracting arrangements, organizational expertise and experience in the work areas specified above. Several different types of activities are sought through this IDIQ contract. They are listed briefly above and described in detail below:

• Evaluation activities shall be comprehensive in nature covering all types of program evaluation designs and methodologies. Evaluation design studies and program/product evaluations require the most appropriate methodologies including impact case studies;

network analysis; innovative techniques that focus on health services research gaps experienced by racial/ethnic minority populations; evaluations of small-scale, short duration with simple evaluation designs; and, evaluation designs that support large-scale, complex, longitudinal designs lasting upwards of 3 years or longer that help develop strong foundations for subsequent evaluation projects and products. Results from these evaluations provide decision-makers, including AHRQ, Department of Health and Human Services (HHS), Office of Management and Budget (OMB), Government Accountability Office (GAO), and Congress valuable information needed to make program and policy decisions.

• Economic, cost-benefit, and other types of cost-related analyses:

These highly quantitative types of analyses will help to determine the impact of AHRQ efforts and the relative benefit to be derived from the implementation of AHRQ findings/recommendations. Original data collection may be required.

• Customer satisfaction surveys and other agency performance information:

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Customer satisfaction surveys and other agency performance information collection efforts in accordance with Executive Order 12862 on setting Customer Service Standards and P.L. 103-62, the Government Performance Results Modernization Act.

Consumer satisfaction surveys and focus groups will help to determine the effect of Agency activities as well as identify areas of interest for future work. Consumer satisfaction surveys, in particular, will also help to further the science of health care consumer satisfaction surveys as a medium for measuring attitudes toward health care services.

• Internal management, organizational studies and strategic planning:

Internal management and organizational studies, as well as strategic planning and performance measurement, and other analytical tasks pursuant to AHRQ’s responsibilities.

Management and strategic planning types of studies will enable the organization to better manage its resources, target its resources to achieve agreed upon future goals, and maximize its expenditures. Sound strategic planning will enable the agency to adopt and maintain a relevant, logical, feasible, and efficacious course for the future.

Sample RFTO SOW – AHRQ’s Opioid Research

1. Purpose/Objectives of Task Order

The purpose of this task order is to build on AHRQ’s previous work related to opioids, including opioid use disorder (OUD), implementation of medication-assisted treatments (MAT) in rural primary care settings, and the evidence and availability of tools needed to implement MAT. B Based on this information, AHRQ will be able to identify research gaps for the agency to consider funding in future research projects that supports its current mission and the HHS 5-point strategy plan.

With this (sample) Task Order, AHRQ is interested in knowing about new tools and methods for the prevention and treatment of opioid abuse that have become available since the research and practices described in the published environmental scans - Implementing Medication- Assisted Treatment for Opioid Use Disorder in Rural Primary Care: Environmental Scan Volume 1 and Volume 2 Tools and Resources. The objective is to identify gaps that exist in current research for the prevention of opioid abuse and treatment of opioid addiction in rural settings and new prevention and method treatments not captured in previous literature reviews in order to recommend future research efforts for AHRQ to consider.

The objectives are to identify new prevention strategies and methods of treatment not captured in previous AHRQ literature reviews and to identify research gaps AHRQ can consider for future funding efforts that aligns with its mission and the HHS 5-point strategy plan.

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2. Background/References The Agency for Healthcare Research and Quality’s (AHRQ) mission is to produce evidence to make health care safer, higher quality, more accessible, equitable and affordable, and to work within the U.S. Department of Health and Human Services (HHS), health delivery systems, and partner with health care professions. AHRQ’s focus is on improving the quality and safety of the health care delivery system and the services that patients receive. The Agency achieves that goal by leveraging its unique core competencies in evidence-based research, practice improvement, and data and analytics to assess and track performance. AHRQ’s findings, products, and tools help catalyze improvements in health care delivery and wellness, make research available at the point of care, and provide data-driven insights to ensure that patients receive safe, high-quality care.

In 2016, AHRQ began investing in a series of grants to address opioid abuse - one of the nation’s most pressing health care crisis. These grants support evidence-based medication assisted treatment (MAT) in rural primary settings. They support also the HHS 5-point strategy plan to combat the opioid crisis:

1) Access: Better Prevention, Treatment, and Recovery Services;

2) Data: Better Data on the Epidemic;

3) Pain: Better Pain Management;

4) Overdoses: Better Targeting of Overdose-Reversing Drugs; and

5) Research: Better Research in Pain and Addiction.

AHRQ’s commitment to this plan includes funding research for 1) the prevention of opioid abuse, 2) access to treatment and recovery, and 3) pain management.

3. Government Furnished Information

• 2019 Congressional Justification Budget document -https://www.ahrq.gov/cpi/about/mission/budget/2019/index.html

• Implementing Medication-Assisted Treatment for Opioid use Disorder in Rural Primary Care: Environmental Scan Volume 1 https://integrationacademy.ahrq.gov/sites/default/files/mat_for_oud_environmental_scan _volume_1_1.pdf

• Implementing Medication-Assisted Treatment for Opioid Use Disorder in Rural Primary Care: Environmental Scan 2 Tools and Resources https://integrationacademy.ahrq.gov/sites/default/files/mat_for_oud_environmental_scan _volume_2.pdf

• Link(s) to AHRQ opioid grants and notices – https://grants.nih.gov/grants/guide/notice-files/NOT-HS-18-015.html https://www.ahrq.gov/opioids/research.html https://www.ahrq.gov/cpi/about/mission/budget/2019/index.html https://integrationacademy.ahrq.gov/sites/default/files/mat_for_oud_environmental_scan_volume_1_1.pdf https://integrationacademy.ahrq.gov/sites/default/files/mat_for_oud_environmental_scan_volume_1_1.pdf https://integrationacademy.ahrq.gov/sites/default/files/mat_for_oud_environmental_scan_volume_2.pdf https://integrationacademy.ahrq.gov/sites/default/files/mat_for_oud_environmental_scan_volume_2.pdf https://grants.nih.gov/grants/guide/notice-files/NOT-HS-18-015.html https://www.ahrq.gov/opioids/research.html

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4. Statement of Work (Sample RFTO)

Task: 1. Project Administration

1.1 Kick-Off Meeting

The Contractor shall conduct a kick-off meeting with the AHRQ TOO, program staff, and other appropriate AHRQ personnel within 7 days of the award. This meeting shall be held via WebEx or conference call.

The purpose of the kick-off meeting is to discuss overall objectives and specific elements of work to be performed, to review the scope of work and delivery schedule, to delineate further roles and responsibilities, and to establish communication protocols.

The Contractor shall submit a draft meeting agenda, and any relevant materials to be discussed at the meeting, to the TOO for review and approval three (3) days prior to the scheduled kick-off meeting. The Contractor shall incorporate suggested changes and submit a final meeting agenda by 12 Noon EST on the day before the kick-off meeting.

The Contractor shall provide a meeting summary of the discussion to all participants of the kick-off meeting no later than 5 days after the kick-off meeting.

Deliverables: 1.1 –

a) Draft Kick-off Meeting Agenda

b) Final Kick-off Meeting Agenda

c) Kick-off Meeting Summary

1.2 Project Plan

No later than two (2) weeks after the kick-off meeting, the Contractor shall submit to the AHRQ TOO for review and approval the draft project plan. The plan shall include revisions discussed during the kick-off meeting for conducting a literature review, conducting the one-day in-person meeting, and drafting the GPRAMA performance measures.

Within one (1) week of receiving the TOO’s comments, the contractor shall incorporate the comments and submit a final plan for the TOO’s approval. The project plan shall serve as the work plan for the Task Order, and shall be implemented throughout the life of the Task Order.

The contractor shall ensure the evaluation plan includes a timeline for conducting the evaluation, descriptions of the instruments or protocols to be used with the different

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Deliverable: Subtask 1.2 –

a) Draft Project Plan

b) Final Project Plan

1.3 Monthly Meeting Calls

The Contractor shall hold monthly conference calls with the TOO and designated AHRQ personnel. The purpose of the monthly conference call is to brief the AHRQ TOO on the progress of the literature review and to discuss and resolve any issues as they arise. The Contractor shall prepare and deliver a meeting agenda no later than two (2) days before each meeting call discussion. Within two (2) days following each meeting, the Contractor shall prepare and deliver a memo summarizing the conference call discussion.

When less formal communication is required between the Contractor and AHRQ TOO, the Contractor shall use email and phone calls as appropriate. Upon discovering issues that may delay project progress the Contractor shall immediately notify the AHRQ TOO of issues that are anticipated to delay project progress via email or phone call even if such issues arise prior to or after the regularly scheduled monthly call.

Deliverables: Subtask 1.4 –

a) Monthly Meeting Agendas

b) Monthly Meeting Call Summaries

1.4: Progress Reports The contractor shall submit a Monthly Progress report due at the same time as the invoice, which shall contain the following items labeled “a” through “f” with concise responses to each:

a. Monthly activities. A brief narrative on what work was performed, progress toward meeting the objectives and milestones of each task/subtask, and summaries of submitted deliverables and the dates they were submitted during the reporting period.

b. Costs. A summation of the cost and level of effort expended for each task, by reporting period and cumulatively.

c. Interim results. Preliminary or interim results and conclusions, if any, that the contractor believes will be of assistance to AHRQ in the near term.

d. Problems. Problems or delays, if any, the contractor has experienced in the conduct of performance requirements including what specific actions are proposed to alleviate the problem(s).

e. Work plan adjustments. Adjustments that are being implemented to work assignment plans and tasks.

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f. Next month’s planned activities. Planned activities during the next reporting period.

Deliverables: 1.4–

a) Monthly Progress Reports

Task: 2. Report of the Literature Review

The contractor shall conduct a literature review of peer-reviewed publications to identify new opioid prevention and treatment methods developed since October 2017 that can be used in rural settings. Previous literature reviews conducted by AHRQ captured information published prior to October 2017 in the following publications: 1) Implementing Medication-Assisted Treatment for Opioid Use Disorder in Rural Primary Care: Environmental Scan Volume 1; and,

2) Implementing Medication-Assisted Treatment for Opioid Use Disorder in Rural Primary Care: Environmental Scan 2 Tools and Resources.

In particular, the contractor shall review peer-reviewed publications, grey literature, published research reports, evidence reports, and other publications that will help to identify methods developed or reported on since the publication of AHRQ’s earlier literature reviews on prevention and treatment options available in rural settings.

Based on the literature review, the contractor shall identify new research gaps post October 2017 in prevention and addiction treatments in rural settings that AHRQ could consider funding in future research projects to support its mission and the HHS 5-point strategy plan to combat the opioid crisis, and identify at least two (2) GPRAMA performance measures.

The literature review report will begin with an introductory paragraph outlining the scope of the literature review, and then use sub-headers to divide individual sections:

1) Executive Summary

a. Methodology used for this task

b. Findings

c. GPRAMA performance measures

d. Conclusion

2) Introduction

3) New Treatments developed for Prevention of Opioid Abuse in Rural Settings post October 2017.

4) New Treatment Methods developed for Opioid Addiction in Rural Settings post October 2017

5) Recommendations for Future Research Efforts for AHRQ to Consider Funding based on findings in the literature review that could support the HHS 5-point strategy plan to combat the opioid crisis

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6) GPRAMA measures

7) Conclusion

8) References

This report shall be no more than 75 pages prepared in MSWord and double-spaced.

The draft Report of the Literature Review shall be submitted to the AHRQ TOO for review. The AHRQ TOO will review the document and provide feedback and/or approval. Within two (2) week of receiving the AHRQ TOO's comments, the Contractor shall incorporate the feedback and submit a revised report for the AHRQ TOO’s approval. If necessary, multiple rounds of revision may take place.

Deliverables: Task 2 –

a) Draft Report of the Literature Review

b) Final Report of the Literature Review

Task: 3. In-Person Meeting The contractor shall convene a one-day in-person meeting with AHRQ staff approximately 95 days after the award. The purpose of the meeting is to discuss the findings of the literature review and to discuss and possibly finalize the draft proposed GPRAMA measures. The meeting shall occur at AHRQ, 5600 Fishers Lane, Conference Room 06NEH01, Rockville, MD 20857 at 10:00 AM through 4:00 PM. AHRQ’s TOO will invite appropriate staff to participate, including:

• Director or Deputy Director for CEPI for Center for Evidence and Practice Improvement (CEPI)

• Representative from the Office of the Director (OD)

• Project Officers assigned to opioid grants

• Contracting Officer Representatives assigned to opioid contracts

• Task Order Officer

• Other staff may be invited as the In-Person Meeting approaches

Subtask 3.1 In preparation for the one-day in-person meeting, the contractor shall develop the following:

• Agenda

• PowerPoint presentation summarizing the – o Results of the literature review o Draft GPRAMA measures

The draft agenda and power point presentation shall be submitted to the AHRQ TOO for review 2 weeks prior to the in-person meeting. The AHRQ TOO will review and provide

-- DRAFT -- Statement of Work (IDIQ and Sample Task) -- DRAFT -- Page 9 of 9 feedback and/or approval. Within two (2) weeks of receiving the AHRQ TOO's comments, the Contractor shall incorporate the feedback and submit a revised version for AHRQ TOO’s approval. If necessary, multiple rounds of revision may take place.

Deliverables: Subtask 3.1

a) Draft Agenda

b) Final Agenda

c) Draft PowerPoint presentation

d) Final PowerPoint presentation

Subtask 3.2 During in-person meeting, the contractor shall lead the discussion for the:

• Results of the literature review

• Development and recommendation of draft GPRAMA measures

Subtask 3.3 The contractor shall include a note taker to provide a transcript of the meeting. Within 7 days after the one-day meeting, the contractor shall provide a transcript of the meeting.

Deliverable: Subtask 3.3

a) Transcript of the one-day in-person meeting

Task: 4. Government Performance and Results Act Modernization Act of 2010 (GPRAMA) Measures Recommendation Report Using the information from the Literature Review Report and the one-day meeting, the contractor shall recommend at least 2 GPRAMA measures (including a rationale statement) with data sources that support future funding opportunities for AHRQ research identified in Task 2 and supports the HHS 5-point strategy plan to combat the opioid crisis.

The proposed measures can be either Outputs and/or Outcomes. This report shall be no more than 25 pages prepared in MSWord and double-spaced.

The draft GPRAMA recommendation report shall be submitted to the AHRQ TOO for review within 30 days of the in-person meeting. The AHRQ TOO will review the suggested recommendations and rationale statement and provide feedback and/or approval. Within one

(1) week of receiving the AHRQ TOO's comments, the Contractor shall incorporate the feedback and submit a revised list of measures and rationale statement for the AHRQ TOO’s approval. If necessary, multiple rounds of revision may take place.

Deliverables: Task 4 –

a) Draft GPRAMA Recommendations Report

b) Final GPRAMA Recommendations Report