Attachment_DD_Store_Visit_PRS.pdf

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

PERFORMANCE

DELIVERABLE

MONITORED

PERORMANCE

MEASURE

PERFORMANCE

STANDARD

SURVEILLAACE

METHODOLOGY

PERFORMANCE

RATING

SURVEILLANCE

FREQUENCY

INCENTIVES OR

DISINCENTIVES

Store Visits

Performed within 10 days for expedited visits and 30 days for routine visits

95% or better of Deliverables are received on-time

100% Inspection.

Compare STARS deliverable receipt date against due date.

100% Exceptional 95%Very Good 80%Satisfactory 70%Marginal Below 70% is Unsatisfactory

Monthly

Positive or Negative effect on the Contractor Performance and Rating System

(CPARS)

Monthly Status Reports

Completed properly and submitted by the 5th of each month deliverable receipt

80%Satisfactory 70%Marginal

The Contractor Performance and Rating System

Survey/Consent Forms

Completed within 10 visits and 30 days for routine visits.

deliverable receipt

80%Satisfactory 70%Marginal

Performance and Rating System

Inventory Checklist visits and 30 days for routine visits

95% or better of deliverable receipt

80%Satisfactory 70%Marginal

Performance and Rating System

(CPARS)

Digital Store Sketches/Photographs visits and 30 days for routine visits

95% or better of deliverable receipt

80%Satisfactory 70%Marginal

Performance and Rating System

(CPARS)

Photograph’s Certification Statement visits and 30 days for routine visits

95% or better of deliverable receipt

80%Satisfactory 70%Marginal

Performance and Rating System

Ratings Definitions Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor was effective.

Satisfactory Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfact ory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.