Janitorial_Solicitation.doc

NORTH CASCADE SMOKEJUMPER BASE

R6-8-00-Q25

OF

EFFECTIVE DATE

Renee Beams, Technical Contact

b. TELEPHONE (No Collect Calls)

541-504-7342

8. OFFER DUE DATE/LOCAL TIME 4:30 PM

INFORMATION CALL

10. THIS ACQUISITION IS

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UNRESTRICTED

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SET-ASIDE.100% FOR

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SMALL BUSINESS,

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HUBZONE SMALL

BUSINESS

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8(A)

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SOLE SOURCE

NAICS: 561720

SIZE STANDARD: 500

Ochoco National Forest 3160 NE 3rd St.

Prineville, OR 97754

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SEE SCHEDULE

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13a. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

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RFQ

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IFB

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RFP

Redmond Air Center 1740 SE Ochoco Way Redmond, OR 97756 Same as Block 9

FACILITY CODE

DUNS#____________________

Ochoco National Forest

3160 NE 3rd St.

Prineville, OR 97754

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

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17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

IS CHECKED: FORMCHECKBOX

SEE ADDENDA

19.

ITEM NO,

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

ENTER PRICES IN ATTACHED SCHEDULE OF ITEMS

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

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27a. solicitation incorporates by reference FAR 52.212-1, 52.212-4. FAR 52.212-3 and 52.212-5 and Addenda FORMCHECKBOX are FORMCHECKBOX are not attached.

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27b. contract/purchase order incorporates by reference FAR 52.212-4. FAR 52.212-5 AND Addenda FORMCHECKBOX are FORMCHECKBOX are not attached.

28.

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AWARD OF CONTRACT: YOUR OFFER ON SOLICITATION (BLOCK 5), DATED (BLOCK 30c) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 1449 (Rev. 4/2002)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA ( FAR (48 CFR) 53.212

1. SCHEDULE OF ITEMS

Perform janitorial and linen services for the Redmond Air Center, Redmond, Oregon in accordance with the attached specifications, clauses, terms, and conditions. Contract time is estimated to be: October 1, 2012 through September 30, 2013 with four one-year options.

Base Year - 10/1/2012 - 9/30/2013 Basic Janitorial

01 B

THIS ITEM IS AN INDEFINITE QUANTITY

Dorm Rooms – Clean/Linen Change

Est. Minimum: 500 Rooms

Est. Maximum: 1,000 Rooms

Subtotal Base Year

Option 1 – 10/1/2013 - 09/30/2014

Dorm Rooms – Clean/Linen Change

Est. Minimum: 500 Rooms

Est. Maximum: 1,000 Rooms

Subtotal Option Year 1

Option 2 – 10/1/2014 - 09/30/2015

Dorm Rooms – Clean/Linen Change

Est. Minimum: 500 Rooms

Est. Maximum: 1,000 Rooms

Subtotal Option Year 2

Option 3 – 10/1/2015 - 09/30/2016

Dorm Rooms – Clean/Linen Change

Est. Minimum: 500 Rooms

Est. Maximum: 1,000 Rooms

Subtotal Option Year 3

05A

05B OPTION 4 – Performance Period

Option 4 – 10/1/2016 - 09/30/2017 Basic Janitorial

THIS ITEM IS AN INDEFINITE QUANTITY

Dorm Rooms – Clean/Linen Change

Est. Minimum: 500 Rooms

Est. Maximum: 1,000 Rooms

Subtotal Option Year 4

MO

RM

ALL ITEMS - BASE PLUS 4 OPTIONS

GRAND TOTAL

FAX QUOTES WILL NOT BE ACCEPTED.

For technical information contact: Renee Beams, 541-504-7342 For contractual information contact: Kevin Toombs, 541-416-6533 Should you need directions to the Redmond Air Center, please contact Robin Robertson or Renee Beams, 541-504-7349/7342

2. SCOPE OF CONTRACT

It is the intent of this contract to have a Contractor provide janitorial and linen services for the Redmond Air Center, Redmond, Oregon. This is anticipated to be a 5-year contract, the Base Year commencing 10/1/2012 with four option years ending 9/30/2017.

Items 01A-05A is a firm-fixed contract item, and Items 01B-05B is an indefinite quantities item. The Contracting Officer Representative (COR) will issue Work Orders for the number of dorm rooms to be cleaned each week for Item 01B-05B. .

The Redmond Air Center is used as a training center during October through June, and is heavily used for fire emergencies during fire season (June - October). A Frequency Schedule is provided to help plan the contractor’s work reflecting usage levels. During October through June, the use of dorm rooms is variable, dependent on the training schedule, the number of students, and the length of the courses. From April through October, the dorm rooms are more heavily used to house the hotshot crew and smoke jumpers. During emergencies, the Center may operate 24 hours a day for the mobilization of crews.

NOTE: No Laundry facilities are located on the site and the commercial cleaning of linens are a requirement of this contract.

Steam cleaning/shampooing of carpets, and upholstered furniture are NOT requirements of this contract.

3. BUILDING DESCRIPTION AND LOCATIONS

All of the buildings that require janitorial and linen service are located at the Redmond Air Center, 1740 SE Ochoco Way, Redmond, Oregon. (See maps - List of Attachments).

SMOKING RESTRICTIONS: There are no public areas designated as smoking areas. Therefore, there is no interior space for the Contractor or his/her employees to smoke.

The table below represents total square footages of areas to be cleaned. These areas are further broken down to reflect square footages of bathrooms and regular cleaning areas.

Square Footage

Sq/Ft Bathroom

Sq/Ft Sq/Ft without

Bathroom

# 1327 Juniper Dorm-rooms (12 rooms)

# 1328 Ponderosa Dorm-rooms (13 rooms)

Support Service/

Training/IHC

Smokejumper Loft

Upstairs Offices/

Training Room/

Restrooms

Cache Restroom/

Employee Room

4. CONTRACTOR OBLIGATIONS

The Contractor shall provide all supervision, labor, materials, supplies, and equipment required to meet the terms of the contract. Activities to include linen service, cleaning (regular, miscellaneous and maintenance) with training room set up. Supplies include not only cleaning supplies, but also toilet paper, paper towels, hand soap, toilet seat covers, light bulbs, fluorescent tubes and plastic trash bags for the various trash cans/bins. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All applicable Contractor-furnished equipment shall include bumper/guards to prevent marking or scratching of fixtures or building surfaces.

All supplies, materials, and equipment to be used in the performance of work described herein are subject to the approval of the Contracting Officer's Representative (COR).

Background

Congress passed a law to encourage the purchase of biobased products: the Farm Security and Rural Investment Act, Section 9002. Federal agencies must purchase designated biobased products and will establish agency preferential procurement programs for such products. Benefits of biobased products are to: enhance the nation's energy security by substituting domestically produced biobased products for fossil fuel based products derived from imported oil and natural gas; improve demands for biobased products to increase demand for agricultural commodities, which are the feedstock of biobased products; spur the development of value added agricultural processing and manufacturing in rural communities, which would create new jobs and income in rural regions; and establish an healthier environment for users.

The Redmond Air Center, of the US Forest Service requires the use of environmentally preferable products and services in order to comply with federally mandated programs and USDA’s Agriculture Acquisition Regulations (AGAR subpart 423.703) that direct USDA agencies to actively promote a preference for Environmentally Preferable Products. This includes the use of: recovered material products; energy and water efficient products; alternative fuels and fuel efficiency, bio-based products; non-ozone depleting substances; priority chemicals; and environmentally preferable products. These products are described on the Office of Federal Environment Executive website. (http://ofee.goc/gp/gp.htm).

Green Cleaning and Maintenance Policy

The intent of this Green Cleaning and Maintenance Policy is to improve the health and well-being of building occupants and maintenance personnel by reducing their exposure to potentially hazardous chemical, biological, and particulate contaminants that are common with standard cleaning products and practices. The janitorial company hired by US Forest Service to provide Redmond Air Center Building cleaning and maintenance shall adhere to all guidelines listed below.

Sustainable Cleaning Products and Materials:

Sustainable purchasing methods shall be implemented for all cleaning materials and products, disposable janitorial paper products, and trash bags used in the buildings. A log shall be kept of all cleaning products and materials to document that they meet the following requirements;

(see www.greenseal.org,www.environmentalchoice.com, and www.ecologo.com for descriptions of green cleaning standards).

General cleaning products:

general-purpose, bathroom, glass, and carpet cleaners : Green Seal GS-37 cleaning and degreasing compounds: Environmental Choice CCD-110 hard-surface cleaners: Environmental Choice CCD-146 carpet and upholstery care: Environmental Choice CCD-148

Disinfectants, metal polish, floor finishes, and strippers:

floor care products: Green Seal GS-40 digestion additives for cleaning and odor control: Environmental Choice CCD-112 drain or grease traps additives: Environmental Choice CCD-113 odor control additives: Environmental Choice CCD-115 hard floor care: Environmental Choice CCD-147 disinfectants, metal polish, floor finishes, and strippers not to exceed California Code of Regulations maximum allowable VOC levels

Disposable janitorial paper products and trash bags:

paper and plastic trash can liners: Environmental Protection Agency (EPA)

Comprehensive Procurement Guidelines for Janitorial Paper and Plastic Trash Can Liners paper towels and napkins: Green Seal GS-09 tissue paper: Green Seal GS-01 toilet tissue: Environmental Choice CCD-082 hand towels: Environmental Choice CCD-086 janitorial paper products to be derived from rapidly renewable resources or made from tree-free fibers

Hand soaps:

no anti-microbial agents (other than as a preservative) except where required by health codes and other regulations industrial and institutional hand cleaners: Green Seal GS-41 hand cleaners and hand soaps: Environmental Choice CCD-104

Sustainable Green Cleaning Equipment:

All janitorial equipment used in the building shall be selected according to the guidelines listed below, and shall serve to reduce building contaminants and minimize environmental impacts with each use. A log shall be kept for all powered cleaning equipment to document the date of equipment purchase and all repair and maintenance activities, and shall include vendor specification sheets for each type of equipment used in the buildings. Cleaning equipment shall meet the following requirements:

Vacuum cleaners shall be certified by the Carpet and Rug Institute “Green Label” Testing Program (www.carpet-rug.org) for vacuum cleaners and operate with a sound level of less than 70dBA.

Carpet extraction equipment used for restorative deep cleaning shall be certified by the Carpet and Rug Institute’s “Seal of Approval” Testing Program for deep-cleaning extractors.

Powered floor maintenance equipment (including electric and battery-powered floor buffers and burnishers) shall be equipped with vacuums, guards, and/or other devices for capturing fine particulates and operate with a sound level of less than 70dBA.

Propane-powered floor equipment shall have high-efficiency, low-emissions engines with catalytic converters and mufflers that meet the California Air Resources Board (CARB) or Environmental Protection Agency (EPA) standards for the specific engine size, and shall operate with a sound level of less than 90dBA.

Automated scrubbing machines shall be equipped with variable-speed feed pumps and onboard chemical metering to optimize the use of cleaning fluids, or shall use only tap water with no added cleaning products.

Battery-powered equipment shall be equipped with environmentally preferable gel batteries.

Powered equipment shall be ergonomically designed to minimize vibration, noise, and user fatigue.

Equipment shall be designed with safeguards, such as rollers or rubber bumpers, to reduce potential damage to building surfaces.

Standard Operating Procedures:

It shall be standard operating policy for the janitorial company to encourage all employees and staff to become familiar with the approved cleaning products and procedures, whether or not all staff will be involved in the cleaning of any building. A log shall be kept of all cleaning products and materials, indicating the date of purchase and quantity purchased, and including manufacturer’s instructions for use and documentation that the product’s sustainable features meet the requirements set forth in the “Sustainable Cleaning Products and Materials” section of this policy.

All employees that will be involved in the cleaning and maintenance of the buildings shall be thoroughly trained in the hazards, use, maintenance, disposal, and recycling of cleaning chemicals, dispensing equipment, and packaging for all cleaning products, materials, and equipment used in the building.

If a new item is introduced to the cleaning palette at any point, it shall be added to the log and a training seminar shall be held for all staff that may potentially use the product. All required and recommended manufacturer’s instructions shall be discussed in these seminars and shall be followed at all times. It shall be standard policy that all product packaging be recycled whenever possible.

Hand Hygiene Strategies:

Each restroom in the buildings is equipped with easily accessible soap dispensers to encourage the regular washing of hands. Building tenants will be encouraged to incorporate a standard for washing hands and/or using waterless hand sanitizer to avoid the spread of germs.

Handling and Storage of Cleaning Products and Materials:

All cleaning supplies and products shall be stored in designated areas (i.e., janitor’s closets) only. At no time should the janitorial company leave any product unattended in any other location in the building. Should a product require mixing or preparation prior to its use, such preparation shall occur in a designated area only, and the product shall be ready for use before being moved out of such area. Cleaning and maintenance staff shall be familiar with the manufacturer’s handling and storage requirements, and shall follow them at all times. Should a product be spilled or mishandled at any point, manufacturer’s recommended instructions shall be strictly followed during cleanup and removal, and all traces of the product shall be thoroughly removed from the location where the incident occurred. Such situations shall be documented in the log, including documentation of the cleanup procedure.

Building-Specific Staff Training:

Cleaning and maintenance staff shall be familiar with the requirements and limitations of all surfaces and building finishes that they will be cleaning in the buildings, so as not to damage the building in any way. All required and recommended manufacturer’s cleaning instructions for building finishes shall be adhered to at all times. Packaging shall be properly disposed of, recycled when possible, and placed directly in the exterior trash/recycling area rather than left in any building for tenants to deal with. All chemicals shall be properly disposed of, recycled when possible, following the strictest environmental and manufacturers’ requirements.

Feedback & Evaluation Procedures:

It is recommended that the janitorial company perform an annual “building appearance audit” in accordance with APPA Leadership in Educational Facilities’ “Custodial Staffing Guidelines” to determine the appearance level of the facility. Any feedback on the cleaning quality given by building representative shall be taken into consideration, and adjustments shall be made to improve the quality of cleanliness whenever necessary. The COR shall make an annual evaluation of the cleaning program’s effectiveness, and bring any problem areas to the attention of the janitorial company’s representative.

Note: This ID Credit Green Cleaning and Maintenance Policy was influenced by LEEDEBOM IEQp3, IEQc3.1, IEQc3.2, IEQc3.3, and IEQc3.4, dated November 2008.

PRODUCTS and MATERIALS

Custodial cleaning products required in the performance of the Scope of the contract shall meet as a minimum, GreenSeal Product Standards (http://www.greenseal.org). If it is determined that a product does not meet Government performance requirements, the contractor shall submit a proposed alternative that would meet the performance requirements, with the lowest environmental impact for evaluation and acceptance.

Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (http://www.epa.gov/cpg) shall meet the minimum recovered (recycled) content. Bio-based products shall be used upon issuance of the bio-based product listing from the United States Department of Agriculture (USDA) (http://www.usda.gov).

The Contractor must submit to the COR a list of product to be utilized in the performance of its work. The Contractor shall not use any materials, chemicals, or compounds that the COR determines to be unsuitable to perform the required work. The Contractor shall utilize products and material made from biobased materials (e.g., biobased cleaners, biobased degreasers, etc.) to the maximum extent possible. For the biobased content products evaluation, products proposed for use under this contract must conform to the Department of Agriculture (USDA) Designated Biobased Products List (DBPL). If requested in the contract, contractors shall provide data for their biobased solvents and cleaners to document the level of biobased content. Any biobased product that the COR suspects does not meet USDA specifications or standards shall be tested at the Contractor's expense by an independent laboratory qualified to perform such tests. A copy of the laboratory report of findings shall be submitted to the COR. These products shall meet the requirements established by applicable Federal specifications and standards or be considered unacceptable for use.

Once USDA designates a biobased item that is part of the existing contract, the contractor may utilize the remainder of the biobased products that was originally purchased to carry out the requirements of the contract. Once the product has been completely consumed, the contractor shall replace that product with a product that meets the requirements and specifications of the designated item. The Contracting Officer shall inform the contractor and COR when an item has been designated. Additionally, the contractor will provide supporting documentation if there is an upward cost impact so that contract pricing can be adjusted accordingly. Likewise, the contract will be adjusted downward if so warranted. To the greatest extent feasible, the Contractor shall also use biobased products.

Required Submittals and Reports

All offerors shall submit with their initial quote a complete list of products that are to be used in carrying out the requirements of the contract. Additionally, the winning contractor on each anniversary date of the contract shall submit a complete list of products purchased to carry out the contract requirements. The products list shall be organized into the following categories: Designated Biobased products, Non-designated Biobased products, and all other "Green" products (e.g. recycled content products, energy- and water-efficient products, products using renewable energy, and alternatives to hazardous or toxic chemicals). The offeror shall list volume to be used and total cost for each individual product in each category. This information will be used for reporting purposes and to determine the reasonableness of cost.

A. Cleaning Operations and Stewardship Plan. The Plan must be reviewed and updated annually, and as required by the Contracting Officer. The Plan must contain and define the following elements and be submitted within thirty (30) days of contract award:

1. The Contractor's written policy stating its commitment to the use of biobased products, employee health and safety, and sound environmental management practices;

2. Proposed biobased cleaning-products that must be selected in accordance with the criteria included in this Solicitation. At a minimum, the Plan must identify products by brand name for each of the above product types;

NOTE: Contractors may propose more than one product within a designated item and/or propose a product or products addressing more than one designated item

3. Once this list of products has been approved by the Contracting Officer, the Contractor is responsible for using only those approved cleaning chemical products in the building. If for some reason the product is found later to be ineffective, or the Contractor would otherwise like to propose an alternative product, either the Contractor or Contracting Officer may propose for consideration an "equal" product. The Contracting Officer is the final decision-maker for such substitutions and must approve each in writing;

4. Product Use and Cleaning Guides which define standard operating procedures for instructing staff in the following areas: the proper use, storage, and disposal of cleaning products; proper cleaning procedures; proper operation of equipment; and other procedures/instructions to accomplish work under this contract; and

5. The Contractor shall define proper procedures for the storage of hazardous materials in conformance with good housekeeping practices, the National Fire Prevention Association (NFPA) Code, and applicable Federal and municipal regulations. The Plan also must define proper procedures for the identification and disposal of hazardous wastes in accordance with Federal RCRA regulations and the District of Columbia Municipal Regulations (DCMR), Title 20, Subpart E prior to use with personnel.

6. The Contractor shall provide data on the quantity and dollar value of biobased products used in the contract. This shall be submitted on an annual basis.

B. Affirmative Procurement Program. The Contractor must implement the requirements of the agency's comprehensive Affirmative Procurement Program for the purchasing of biobased products to the maximum extent possible. The Contractor shall detail how it intends to keep abreast of the development and increasing availability of biobased products and how any new or improved products will be incorporated on an ongoing basis into contract performance.

The contractor shall purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Energy Efficiency Recommendations product list (http://www1.eere.energy.gov/femp/).

All electrical equipment used by the Contractor shall meet all safety requirements of this contract and shall be UL approved. This equipment shall operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits. Inoperable equipment is not cause for cleaning work not to be performed. The Contractor shall furnish and use beater bar type vacuums for carpeted floors.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract.

Before implementing any change that will result in a change to the contract price, the contractor shall submit to the Contracting Officer a price proposal within 30 calendar days following receipt of the change. An equitable adjustment (increase or decrease) will be negotiated, if applicable, under the “Changes” clause of the contract.

The Contractor shall provide protective gloves, safety eyeglasses, and any other safety equipment needed to execute the contract.

The Contractor shall ensure that its employees do not disturb papers on desks, equipment, bulletin boards, not open drawers or cabinets, or use Government telephones except for emergency calls to police or fire departments.

(a) Contract-Furnished supplies

The Contractor shall furnish and replenish the following supplies:

Biobased Products to Be Provided by the Contractor

The following is a list of products USDA requires for custodial purposes. Each product submitted must be identified with one of these categories. It is desirable that vendors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications. Labeling should be printed on all containers.

Chrome polish/cleaner

In addition, trash bags shall be used. They must contain at least 25% recycled post-consumer content and also be biodegradable material.

The offered products must meet the required content levels as stated in the USDA Final Rule for that designated item. Products which do not meet the mandatory specifications or for which the appropriate information has not been submitted will be disqualified from further consideration.

(b) Lost and Found Property

It is the responsibility of the contactor to ensure all articles of possible personal or monetary value found by the Contactor’s employees are turned in to the Contracting Officer Representative.

(c) Circumstances To Be Reported

The Contractor or the Contractor’s employees shall report to the Contracting Officer Representative any circumstances of needed repair of the facility or unusual soiling of an area which may affect the performance of the work and unhealthy or hazardous conditions (e.g., chemical spill, leaking pipe, stopped up sink, power outage, doors or other equipment that appear to be working improperly).

(d) Abnormal Cleaning

Any situation requiring cleaning services beyond those normally encountered in routine cleaning work will be considered” abnormal cleaning. Situations requiring abnormal cleaning will be referred to the Contracting Officer prior to commencing work on the “abnormal cleaning”. If the Contracting Officer determines that the situation requires abnormal effort on the part of the Contractor, equitable reimbursement will be provided to the Contractor for the level of effort over and above that normally required, (e.g., Fire or flood damage, construction work, etc.). Residue resulting from changing ceiling tiles or relocating furniture is not considered construction work or abnormal cleaning.

(e) Conservation of Utilities

The Contractor shall be directly responsible for instructing employees in utility conservation practices. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by Contractor employees.

Upon completion of work in each building, Contractor personnel shall ensure that (unless otherwise instructed) all lights are off (except outside security lights), heaters in all sleeping rooms are turned to low in the winter (and turned off in the summer), all appliances are shut off or disconnected, no smoldering, smoking, or burning materials are in ash containers or trash receptacles, and that all windows and entrance doors are closed and locked upon leaving the building.

(f) Base/Building Security

It is the responsibility of the Contractor to secure the building upon completion of work and close and lock entry gates.

If the building is occupied by the Government after normal working hours, the Contractor’s personnel shall notify the Government personnel of their departure and leave the door locked unless otherwise instructed.

(g) Key Control

The Contractor shall establish and implement methods of ensuring that all keys and key cards issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons. Government-issued keys will NOT be duplicated.

The Contractor shall reimburse the Government for replacement of locks or re-keying as a result of contractor loss of keys. The Contractor shall report the occurrence of a lost key immediately to the COR. In the event a master key is lost or duplicated, all locks and keys for the system will be replaced by the Government and the total cost deducted for the monthly payment due to the Contractor.

Only the Contractor’s employees are allowed at the job site, and they are prohibited from opening locked areas to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas.

(h) Miscellaneous

It is the responsibility of the Contractor to ensure that the janitor closet is kept clean, free of unpleasant smells, and neat and orderly at all times.

(i) Hazard Communication Training The Contractor shall provide employees with Hazard Communication training within one month after award of the contract or within one month after hiring a new employee. Per OSHA 29 CFR 1910.1200 Hazard Communication Standard, this training also includes instruction on the appropriate handling of chemicals requiring a Material Safety Data Sheet. Risk of loss of life or risk of injury to the Contractor or to his/her employees shall be assumed by the Contractor. The certification of training shall be submitted to the Contracting Officer within five (5) days of said training.

(j) Workers Compensation Insurance The Contractor shall provide evidence of Worker’s Compensation Insurance or a letter from the State Department of Industrial Relations exempting the Contractor from the requirement. NOTE: A contractor working alone is not required to carry the insurance.

(k) Property and Personal Damage The Contractor shall be responsible for all damage to property and to persons, including third parties that occur as a result of his or his agent’s or employee’s fault or negligence. The term “third parties” is constructed to include employees of the Government

(l) Representations, Certifications, And Other Statements of Bidders

5. FAR 52.223-2 AFFIRMATIVE PROCUREMENT OF BIOBASED PRODUCTS UNDER SERVICE AND CONSTRUCTION CONTRACTS (MAY 2012)

(a) In the performance of this contract, the contractor shall make maximum use of biobased products that are United States Department of Agriculture (USDA)-designated items unless—

(1) The product cannot be acquired—

(i) Competitively within a time frame providing for compliance with the contract performance schedule;

(ii) Meeting contract performance requirements; or

(iii) At a reasonable price.

(2) The product is to be used in an application covered by a USDA categorical exemption (see 7 CFR 3201.3(e)). For example, all USDA-designated items are exempt from the preferred procurement requirement for the following:

(i) Spacecraft system and launch support equipment.

(ii) Military equipment, i.e., a product or system designed or procured for combat or combat-related missions.

(b) Information about this requirement and these products is available at http://www.usda.gov/biopreferred.

(c) In the performance of this contract, the Contractor shall—

(1) Report to the environmental point of contact identified in paragraph (d) of this clause, with a copy to the Contracting Officer, on the product types and dollar value of any USDA-designated biobased products purchased by the Contractor during the previous Government fiscal year, between October 1 and September 30;

(2) Submit this report no later than—

(i) October 31 of each year during contract performance; and

(ii) At the end of contract performance; and

(3) Contact the environmental point of contract to obtain the preferred submittal format, if that format is not specified in this contract.

(d) The environmental point of contact for this contract is: _Ronald Buckhalt, Phone: 202-205-4008, RonB.Buckhalt@dm.usda.gov [Contracting Officer shall insert full name, phone number, and email address. In addition, the Contracting Officer may include the agency website for reporting.]

6. 52.223-1 BIOBASED PRODUCT CERTIFICATION (MAY 2012)

The Contractor shall execute the following certification required by the Farm Security and Rural Investment Act of 2002 (7 U.S.C. 8102(c) (3) :

I, ____________(name of certifier), am an officer or employee responsible for the performance of this contract and I hereby certify that biobased products (within categories of products listed by the United States Department of Agriculture in 7 CFR part 2902, subpart B) to be used or delivered in the performance of the contract, other than biobased products that are not purchased by the officer as a direct result of this contract, will comply with the applicable specifications of other contractual requirements.

{Signature of the Officer or Employee}

{Typed Name of the Officer or Employee}

{Title}

{Name of Company, Firm, or Organization}

{Date}

In the technical proposal, the offeror shall identify the biobased products to be purchased and used under this janitorial contract. For each biobased product, the officer shall specify the percentage of biobased content, and for the USDA-designated biobased content products, the offeror shall demonstrate that the products to be used under this contract will contain the percentage specified in the USDA recommendations or the highest level of biobased material practicable, consistent with USDA’s recommended percentages of biobased content.

The offeror shall document prior experience in specifying, purchasing, using, and installing biobased products. The offeror shall provide a list for all relevant contracts over the past two years involving the specification, purchase, and/or use of biobased products. The offeror shall include a list of the biobased products specified, purchased, used, and installed.

Quality Control Program – Biobased Products

The Contractor shall institute a complete quality control program to ensure that the products required by this contract are supplied or used, as specified. The overall goal of the program should be to identify and correct any problems that may exist before they are identified by or reported to the COR and/or the building management staff. As a minimum, the program shall include:

a. An inspection system covering all the services required with a comprehensive checklist to be used to inspect contract performance during scheduled and unscheduled inspections, and the name(s) of the individuals who will be performing the inspections.

b. A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided before the level of performance becomes unacceptable and/or Government inspectors point out the deficiencies.

c. A file of all inspections conducted by the Contractor and corrective actions taken. This should include follow-up inspections to ensure that corrective action was appropriate, complete, and timely. This documentation shall be organized in a logical manner, kept current, and made available to the COR and the Contracting Officer during the term of the contract.

7. GOVERNMENT-FURNISHED PROPERTY

The Government will provide the following item(s) of Government property to the Contractor for the use in the performance of this contract. This property shall be used and maintained by the Contractor in accordance with provisions of the “Government Property: FAR reference elsewhere in the contract.

The following listed materials, furniture, and services will be furnished to the contractor:

(a) A storage closet in Buildings Nos. 1327, 1328, and 1330 is provided for the Contractor to store janitorial supplies and equipment, and Government-Furnished property assigned to the Contractor. All items shall be stored in compliance with OSHA Standards.

(b) Government keys and key cards will be issued to the Contractor. All Contractors’ employees shall sign Transfer of Property Form (AD-107) when issued Government keys for accountability purposes.

8. PERFORMANCE WORK STATEMENT TASKS AND CRITICAL SUB-TASKS

REQUIRED TASKS

1. Linen Service (Dorms Only) - The commercial cleaning and changing of linens.

(a) Linens, towels, washcloths, pillow cases Routinely changed once Weekly

(unless occupancy changes) days directed by COR.

(b) Mattress covers

Changed Twice Monthly – Fri

(c) 114 Blankets and 38 bedspreads

Changed Twice Yearly

(d) Accidental soiling (not expected

Unpredictable to happen often).

2. Cleaning of Offices, Training Rooms and Day Rooms/Dorms in Tamarack and Ponderosa & Kitchens

(a) Floors

(b) Dusting

(c) Glass in doors, and glass in entries

(d) Trash

(e) Replacement of light bulbs and supply replenishment

(f) Drinking fountains

3. Cleaning of Bathrooms and Locker Rooms

(a) Floors

(b) Fixtures (urinals, toilets, sinks, showers)

(c) Trash

(d) Replacement of light bulbs and supply replenishment

4. Miscellaneous Cleaning

(a) Sweep outside entries

(b) Clean outside ashtray

(c) Clean entry way display cases

(d) Vacuum wall in Juniper Training Room

5. Maintenance Cleaning

(a) Clean exterior windows (inside and outside) including window tracks and screens

(b) Linoleum stripped and waxed

(c) Tile floors stripped and waxed

(d) Carpet Spot Cleaning

(e) Walls vacuumed (Juniper Training Room)

(f) Refrigerators, Washers, Dryers, and Shelves – (Dorm Kitchens) The Tasks below are included in the Performance Work Statements above. The following is for information purposes:

Support Service/Training/IHC

MAINTENANCE FREQUENCY SCHEDULE

TASKS REQUIRED BY JANITOR

Inside and Outside

Walls in Juniper Training Room - vacuumed

Twice Yearly

NOTE: Steam cleaning/Shampooing of carpets, and upholstered furniture are NOT requirements of this contract.

9. SCHEDULING REQUIREMENTS

(a) Federal Holidays Weekend and holiday work schedules will be at the Contractor’s discretion. The following federal holidays are observed by federal employees unless there is an ongoing fire emergency:

New Year’s Day Independence Day

Veteran’s Day

Martin Luther King Jr. Day

Presidents’ Day Memorial Day

Labor Day

Columbus Day

Thanksgiving Day Christmas

(b) Unforeseen Building Closures When an unforeseen building closure occurs on a regularly scheduled day of work, the Government shall have the following Options:

(1) Require the Contractor to perform work necessary to sustain operations on the following normal duty day.

(2) Forego the work and reduce payment due to the Contractor accordingly for work not performed.

(c) Cleaning and Arrangement Schedule of Training Rooms The Contractor shall clean and arrange tables and chairs for course (training) sessions as directed by the COR.

The following schedule and Exhibit A provides the buildings, specified days, hours, and requirements requiring janitorial services and training rooms requiring table and chair arrangements.

REGULAR SCHEDULE

** - Or as directed by the COR

(Or As Directed by COR) Janitorial

3 Kitchens (one in each Dorm) One day per week

(As Directed by COR)

12:00-4:00 PM**

(As Directed by COR) Janitorial

(Or As Directed by COR) Janitorial

Aspen Training Room /

Restrooms

(Or As Directed by COR) Janitorial

(Or As Directed by COR) Janitorial

Tables

Tables

Smokejumper Loft

Upstairs Offices/Training Room/ Restrooms

(Or As Directed by COR) Janitorial

RAG Meeting/ Kitchen

(Break Room)

(Or As Directed by COR) Janitorial

(Or As Directed by COR) Janitorial

(Or As Directed by COR) Janitorial

(Or As Directed by COR) Janitorial

10. QUALITY ASSURANCE SURVEILLANCE PLAN FOR CUSTODIAL SERVICE

INTRODUCTION - This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing the Performance Work Statement. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed performance objective on the QASP in the maintenance contract. It also provides a systematic method to evaluate the services the contractor is required to furnish.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality surveillance to ensure contract standards are achieved.

In this contract, the Quality Control Program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the quality control program is approved, careful application of the process and standards presented in this document will ensure a robust quality assurance program.

Quality Assurance Surveillance Plan - Government

Linen Services

Linen is commercially cleaned and is changed according to Performance Work Statement and Task Orders.

Dorms Only

Basic Cleaning Services

Floors, baseboards, corners and wall edges are free of dirt, dust, debris, and cobwebs. Trash is emptied; Plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection containers. Glass windows in doors and entries have no traces of film, dirt, smudges, or water stains. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. Carpets are free of dirt, debris, litter, stains, and other foreign matter. Dust is not visible. No burned out light bulbs and replacement supplies are adequate until next service. Conservation of lights, heaters, appliances is observed.

Basic Restrooms/Locker Rooms Cleaning Services

Restrooms and locker rooms including walls and partitions are disinfected and free of dirt, deposits, streaks, and odors. Showers are disinfected and free of soap films, scum and other deposits. Toilets and urinals are disinfected and free of scale, stains, scum and other deposits. Floors are free of litter, dirt, dust and debris. No burned out light bulbs and replacement supplies are adequate until next service.

Miscellaneous Cleaning Services

Outside entries swept free of cobwebs, dirt, debris, leaves, and trash. Ash containers are emptied and free of ashes, odors, and stains. Entry-way display cases are free of film, dirt, smudges, or water stains. Walls in Juniper Training Room free of dust, cobwebs, and stains.

Maintenance Cleaning Services

Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax buildup, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.

11. QUALITY ASSURANCE/SURVEILLANCE

The Contracting Officer’s Representative (COR) will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan and receive complaints from customers/employees and pass them to the Contractor for compliance and/or correction.

12. STANDARD

There are no more than five (5) customer complaints for the month in each of the above 5 categories for all buildings that are serviced. These complaints will be validated by the COR. If there are no findings then the complaint(s) will be void. If the complaint is corrected within 24 hours the complaint will be considered void. However if complaints of the same nature continue to occur the contractor will be considered to be noncompliant. If any of the above service areas exceed five customer complaints or complaints of the same nature continue to occur the COR shall notify the Contracting Officer for the appropriate action to be taken in accordance with FAR 52.212-4, Contract Terms and Conditions-Commercial Items (FEB 2012).

13. PROCEDURES

Any employee/customer that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives should immediately contact the COR. The COR will verbally notify the Contractor, who will be given 1 day to correct deficiencies.

14. QUALITY CONTROL PLAN - CONTRACTOR

The Contractor shall establish a Quality Control Program to ensure the requirements of the contract are met. It shall be submitted to the Contracting Officer (CO) as part of the quote package prior to award of the contract. Any amendments shall be submitted to the CO for approval at least ten days prior to their proposed implementation. The quality control program shall, at a minimum, include:

(a) An internal inspection system covering all the services performed including a checklist that will specify areas to be inspected by Contractor personnel on both a scheduled or unscheduled basis and the title of the individual(s) who will do the inspection.

(b) A method for identifying deficiencies in the quality of services performed and for proposing any corrective action to be taken.

(c) A method for ensuring all keys issued to the Contractor by the Government are not lost, misplaced, and are not used by unauthorized persons.

(d) A file of all inspections conducted by the Contractor and the corrective…