AFSBn Market Research Questionnaire.xlsx

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Army Field Support Battalion (AFSBn-CHS) Facility Preventive Maintenance, Inspection & Repair Services
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PWS AFSBn-CHS (20 Apr 2023).docx DOCX document

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NNPTC MRQ

Respondent Information
AFSBn Facility MaintenanceCompany Name/Base:
CAGE Code:
Point of Contact:
Joint Base Charleston Working GroupPosition:
Phone:
Market Research QuestionnaireEmail:
1. Contract Experience
QuestionResponse
What type of contracts do you typically have (i.e. Firm Fixed-price, cost reimbursement, time and material, labor hour)? What experience do you have, if any, with maintenance contracts?
QuestionResponse
Have you had any issues with your current contract type? Any suggestions for alternatives?
QuestionResponse
How long are your contracts? (i.e. Base Year (12 months) plus options (1-4))?
QuestionResponse
What are proposed prices generally based upon (i.e. number/size of bldgs, type of service, response times, level of effort, individual pricing on equipment, labor hours)?
QuestionResponse
How do you structure your payment terms (i.e. lump sum, each equipment, per maintenance cycle, per work order)?
QuestionResponse
How are changes/modifications to the contract handled? Are there pre-negotiated prices for new additions or deletions? If so, on what are they based?
2. Performance Plan
QuestionResponse
What are some examples of your performance objectives used to set the standard of service?
A) How do you measure quality of service?
B) How do you measure schedule and delivery?
C) How do you measure response times?
D) How do you measure environmental, safety and security violation?
E) How do you measure cost control?
Question(s)Response(s)
How stringent are the performance thresholds necessary to maintain a satisfactory rating or equivalent?
Are these thresholds necessary to maintain a satisfactory rating or equivalent?
What are some examples of thresholds?
3. Performance Work Statement
QuestionResponse
Do your current contracts include and/or do you have the capability of providing the below services for ~57 buildings:
A) Industrial HVAC PM/Repair (Variable frequency drives, chillers, chilled water plants, DDC controls, circulating pumps, exhaust fans, etc.)
B) Hot Water Boilers Boilers, including condensate, hot water lines
C) Electronic Lock Preventive Maintenance & Repairs
D) Roof Leak Repairs and gutter cleaning
E) 24/7/365 On-Site Response Capability
F) General Electrical/mechanical/ plumbing facility sustainment
G) Operating a contractor-managed and executed help desk/work dispatch system
What resources would be required/desired from the Government to facilitate successful operations?
QuestionResponse
What is your current limitation of liability for general building and equipment maintenance?
QuestionResponse
What are your thresholds for repair costs within your fixed price contracts? How is it limited?
QuestionResponse
What are your standard or required response times for the following types of calls:
A) Routine
B) Urgent
C) Emergency
QuestionResponse
What is your familiarity with Contractor's Computerized Maintenance Management System CMMS?
A) Which CMMS do you curently use?
B) How many contracts do you have that use a CMMS?
C) How would your company's experience benefit the scope and objectives of this PWS?
QuestionResponse
What areas of work do you perform in-house?
QuestionResponse
What areas of work do you sub-contract and what percentage?
Additional Comments:

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