Aerobotix Coating Robots Maint. and Training PWS 15 Feb 2024.docx

PERFORMANCE WORK STATEMENT (PWS)

AEROBOTIX COATING ROBOTS AND ASSOCIATED SUPPORT EQUIPMENT

574TH AIRCRAFT SQUADRON (574 AMXS)

AND

309TH AIRCRAFT GROUP ENGINEERING (309 AMXG/EN)

AT

HILL AIR FORCE BASE (HAFB), UTAH

15 Feb 2025

TABLE OF CONTENTS

SECTION PAGE

1. SCOPE 3

2. BASIC SERVICES 3

3. SERVICE SUMMARY 9

4. QUALITY CONTROL PROGRAM 10

5. GOVERNMENT FURNISHED PROPERTY AND SERVICES 11

6. SECURITY PROCEDURES 11

7. ENVIRONMENTAL CONTROLS 12

8. HOURS OF OPERATIONS 13

9. FOREIGN OBJECT DAMAGE AND TOOL CONTROL 13

APPENDIX:

APPENDIX A – ACRONYMS

APPENDIX B- COMMONLY USED PARTS AND CONSUMABLES

APPENDIX C- SAFETY

1. SCOPE

The 574 AMXS performs periodic automated inlet coatings repair (ICR) on the F-22 using specialized painting robots in Building 674 at Hill AFB. The F-22 Coating Robots and Control Consoles are used to apply the specialized coatings stack-up within the aircraft inlets and are essential to the F-22’s low observable characteristics. Contractor support is required to keep the F-22 Coating Robots and Control Consoles maintained, supplied, and fully operational.

The Contractor shall provide onsite technical assistance, repair, maintenance, improvement implementation, document maintenance, training, operation, and parts supply for all F-22 Coating Robots and Control Consoles at Hill Air Force Base (HAFB). The contractor shall ensure all coating robots and control consoles are in working order and fully operational. In addition, the contractor shall be available to assist and support F-22 production with robotic coatings application.

The contractor shall also provide all Terahertz required services. The 574 AMXS uses a specialized sensor called the Terahertz (THz) to measure the thicknesses of LO7 RAM and L21 Dielectric coatings applied to the inlets of the F-22. The THz sensor is mounted to the arms of the Inlet Coating Repair (ICR) Robots in Bldg. 674 at Hill AFB and is also used in a handheld unit. Each sensor is also connected to a T-Ray 5000 Control Unit (TCU) that controls the sensor and provides a readable percentage of nominal thickness measurement to the user. Contractor support is required to keep the THz sensors and TCU units functioning properly, and to repair them when needed.

The government only possesses limited data rights to the THz software. Full data rights are required to perform maintenance on the system and the contractor shall be in possession of those rights while performing maintenance on the sensors and TCU units.

2. BASIC SERVICES

The contractor shall provide onsite support for the F-22 Coating Robots and Control Consoles and all supporting instrumentation and controls, including the THz system. Support shall include operation of the F-22 Coating Robots and Control Consoles, maintenance, repair, on the job training for 574 AMXS personnel, and parts supply. The contractor shall also be responsible for maintaining documentation for the F-22 Coating Robots and Control Consoles to include operation manuals and computer software.

The Contractor shall provide technical support, response services, operational support, and parts management for all F-22 THz sensors, TCU units, associated equipment, and wiring at the 574 AMXS.

The F-22 Coating Robots and Control Consoles are located at Hill, AFB. The Government currently has six (6) Coating Robots and six (6) Control Consoles with associated instrumentation.

Table 1: F-22 Coating Robots and Control Consoles Serial Numbers and Location

2.1. Operation

The contractor shall provide a full-time onsite engineering technician with knowledge of the F-22 Coating Robots and Control Consoles who shall support the 574 AMXS and their automated ICR production schedule. The onsite engineering technician shall oversee 574 AMXS personnel operating the robots during the ICR process. Furthermore, the onsite technician shall be available on call and be able to support 24/7 operations at the F-22 depot. The contractor shall provide twenty-four hours a day and seven days a week technical support for robotic systems, controls, and instrumentation. Technical support shall include emergency telephone support, e-mail support, and software support.

If mission needs require additional engineering technicians, the contractor shall send them out to Hill AFB to support the onsite engineering technician on an as needed basis. All travel costs incurred shall be at the contractor’s expense.

2.1.2 Maintenance Support

Maintenance support includes on-call support, on-site repair, preventative maintenance, and path and process changes to the F-22 Coating Robots and Control Consoles at HAFB. The contractor shall provide all maintenance and reprograming in accordance with Original Equipment Manufacturer (OEM) instructions and industry standards.

2.1.3.1. The contractor shall provide a service report to include an itemized list of parts and materials and identify aircraft worked (tail number) on to the COR NLT the 5th business day of each month. The Contractor shall also upload the itemized invoice of parts and materials to WAWF when billing. (CDRL A/B/C/D/E001)

2.1.3. Software Support

Technical support shall include all robotic controls as well as the THz system hardware and software. The government will contact the contractor as described above if any software or hardware issues are encountered. The contractor shall be required to respond to any government inquiries as described above.

In addition, if hardware and software changes are made to the F-22 ICR Robots, then software or hardware upgrades shall be made to the THz system to ensure its functionality with the robots. Furthermore, the contractor shall also be responsible for keeping all THz software up to date and in compliance with Air Force computing and security directives.

2.1.4. On-Call Support

The contractor’s onsite engineering technician shall be available on call to support the needs of the 574 AMXS on a 24/7 schedule, the technician shall be available within 24 HR’s of notification when required to check robotic paths. The F-22 depot works in three shifts at all hours of the day and the engineering technician must be able to support each shift on an as needed basis. For any on-call support, the Government will call the Contractor’s engineering technician for assistance.

2.1.5 Response Services

The contractor shall be prepared to provide on-site response services if on call or e-mail technical support cannot rectify any issues encountered with the robotic system. The THz sensors or TCU units shall be serviced by trained Luna technicians on-site if call or e-mail technical support cannot rectify any issues as well. Response services shall include emergency on-site response and parts mobilization.

2.1.6. Emergency Telephone Support

For critical inquiries that require an immediate response, the contractor shall provide twenty-four hours a day seven days a week on call support for the 574 AMXS. If a critical issue is encountered with the THz sensors or TCU units, the 574 AMXS will contact the contractor via telephone for assistance. The contractor shall identify the cause of the encountered issue and provide recommended actions for the 574 AMXS within twenty-four hours.

2.1.7. Emergency On-Site Response

If an issue is encountered with the THz system that can only be fixed locally at the 574 AMXS, then the contractor shall provide an on-site repair technician within 24-hours to Hill AFB to correct the issue. All travel arrangements shall be the contractor’s responsibility and shall be at no cost to the government.

2.1.8 E-mail Support

For non-critical inquiries that do not require an immediate response, the contractor shall provide e-mail support for the 574 AMXS. The 574 AMXS will contact the contractor regarding general non-critical inquiries involving the THz sensors or TCU units via e-mail. The contractor shall respond to the e-mails within a 72-hour period.

2.1.9 Operational Support

The contractor shall provide preventative maintenance services, engineering support, and training as identified by 574th for AMXS personnel and contractors. In months when training takes place, the Contractor shall report training accomplished to include Government employee name and type of training conducted in a service report to the COR and 309 MXSS Supervisor NLT the 5th business day of following month. (CDRL A/B/C/D/E002)

2.1.10. Engineering Support

Changes in future F-22 mission requirements may require modifications to the composition of the coatings applied to the aircraft or may affect the overall coatings stack-up applied to the aircraft. When coatings are changed, contractor engineering support shall be required to ensure that the new coating requirements are met robotically as well as the THz system is still capable of measuring percentage of nominal thicknesses for LO7 RAM and L21 Dielectric.

2.1.11. Onsite Repair

If the F-22 Coating Robots and Control Consoles should experience technical difficulties, breakdown, or a malfunction, the contractor’s on-site engineering technician shall provide technical assistance by diagnosing and repairing the encountered issues. In addition, the contractor’s onsite technician shall repair the F-22 Coating Robots and Control Consoles in accordance with recommended solutions using government approved processes and procedures. The Contractor shall obtain the approval of the Government Technical Point of Contact (GTPOC) before starting any repairs or improvements.

If the repairs require replacing parts or components, the Contractor shall ask the Government if the Government has the parts or components on-hand. If the Government has the parts or components on hand, the Contractor shall use the government’s parts or components. If the Government does not have the parts or components, the Contractor shall furnish the necessary parts or components in the manner described is Section 2.6. of this PWS.

2.1.12. Parts Mobilization

The contractor shall be responsible for furnishing all parts or spares necessary for on-site repair of the THz sensors and TCU units. All shipping shall be the contractor’s responsibility and shall be at no cost to the government.

If parts or components of the THz system must be shipped back to the contractor’s facility for repair, the contractor shall make the necessary shipping arrangements at no cost to the government.

The contractor shall provide all other parts and spares as requested and outlined in Section 2.6 of this document.

2.1.13. Preventative Maintenance

The contractor’s engineering technician shall conduct preventative maintenance on the F-22 Coating Robots and Control Consoles according to the original manufacturer’s recommendations. All materials required to perform preventative maintenance shall be furnished in the manner described in Section 2.6. of this PWS.

The contractor shall develop and implement a preventative maintenance plan for the THz system and provide a copy to the 574 AMXS. The plan shall include recommended maintenance schedules for the system and checks to ensure that the system is measuring coatings thicknesses accurately. If the contractor’s preventative maintenance schedule requires on-site visits to Hill AFB, then all travel arrangements shall be the contractor’s responsibility and shall be at no cost to the government.

2.2. Path and Process Changes.

If mission requirements dictate altering the robot coating paths, the Contractor shall be available to assist the government with re-programming the F-22 Coating Robots and Control Consoles to meet the needs of the new requirements. In addition, if mission requirements dictate changes to overall coatings thickness, compositional changes to the coatings, or the addition of new coatings, the Contractor shall be available to assist the government in implementing requested changes, as they pertain to the F-22 Coating Robots and Control Consoles.

2.3. Operation Manuals and Other Documentation

Changes made to the ICR process that affect the Coating Robots’ and Control Consoles’ documentation, the contractor shall revise the documentation, provide two paper copies, and two copies on a compact disc of the revised documents. This documentation includes user manuals, drawings and drawing tree, and any other technical documents required to operate and maintain the F-22 Coating Robots and Control Consoles within seven (7) business days after completion unless an extension is approved by the COR. (CDRL A/B/C/D/E003)

2.4. Software and Hardware Enhancements

The Contractor shall be responsible for keeping all software used by the F-22 Coating Robots and Control Consoles up to date within seven (7) business days after completion. In addition, if mission requirements dictate software or computer hardware enhancements, the contractor shall be responsible for implementing them.)

2.5. Parts and Consumables Supply

The contractor shall be allocated an annual parts and consumables budget that can be used with the government’s permission to purchase parts on an as needed basis. The contractor shall also be responsible for shipping the requested items to the 574 AMXS at Hill AFB. Furthermore, the contractor shall be responsible for managing the parts and consumables budget and ensuring that cost overruns are not incurred. The contractor shall manage spare parts and components to support the operation of the THz system at the 574 AMXS. The contractor shall maintain an off the shelf stock of spare parts for the THz system to facilitate repairs to the system. The contractor shall be capable of providing a replacement for any malfunctioning part or component to Hill AFB within seven days. Spare parts shall be shipped to the 574 AMXS by the contractor at no cost to the government.

2.5.1. Government Requests Parts and Consumables

If the government requests parts or consumables for the F-22 Coating Robots and Control Consoles, the contractor shall do the following:

1. Contractor shall obtain a request for parts and consumables in writing from the government. The written request from the government will include a list of the requested parts or consumables along with requested quantities.

2. The contractor shall provide a quote for the requested parts and consumables to the government.

3. The government will either accept or deny the quote in writing. If the quote is accepted by the government, the contractor shall purchase and deliver the items in the quote to the 574 AMXS at Hill AFB. If the quote is denied by the government, the contractor shall not purchase any items listed on the quote and the original request shall be null and void.

2.5.2. Contractor Requests Parts and Consumables

If the contractor’s onsite engineering technician or other contractor employees identify the need to replace parts or consumables used on the F-22 Coating Robots and Control Consoles, the contractor shall do the following:

1. The contractor shall notify the government either in writing or through direct conversation between the 574 AMXS and the onsite engineering technician that parts and consumables need replacement.

2. The contractor shall provide a quote for the items in question to the government.

3. The government will either accept or deny the quote in writing. If the quote is accepted by the government, the contractor shall purchase and deliver the items in the quote to the 574 AMXS at Hill AFB. If the quote is denied by the government, the contractor shall not purchase any items listed on the quote and the original request shall be null and void.

2.6. Budget

The Contractor shall provide the Contracting Officer Representative (COR) and GTPOCs with a quarterly accounting of the funds and labor effort used in relation to this contract. The report shall show the funds remaining on the contract line item. In addition, this report shall have a maintenance summary and cost for each maintenance support action and periodic and preventative maintenance, training that was conducted, and summary of all operation and manuals and other documentation changes. This report is due by the first Tuesday of every quarter. (CDRL A/B/C/D/E004)

The contractor shall be allocated an annual parts and repair budget that can be used with the government’s permission to purchase and repair parts or components on an as needed basis.

2.7. Certifications.

Contractor employees assigned to support the contract shall be trained in the use and repair of the F-22 Coating Robots and Control Consoles, support equipment, computers, and software.

Contractor employees assigned to support the contract shall be trained in the use and repair of the F-22 THz system.

3. SERVICE SUMMARY.

Table 2: PWS Service Summary

Acceptable when the contractor can provide revised documentation within 7 business days 90% of the time.

3.1 CDRL TABLE

Delivery

A001

Service/Status Report

2.1.3.1.

NLT then the 5th business day of each month.

A002

Training

2.1.9 NLT then the 5th business day of following month.

A003

Data Load Worksheet

2.3 Seven (7) business days after change to Coating Robot & Control Console

A004

Funds Report

2.6

The first Tuesday of every quarter

A005

Accident/Mishap

6.8.1.

Within one (1) business day after incident

4. QUALITY CONTROL PROGRAM.

4.1. Quality Control Program

The contractor shall establish a complete Quality Control Program (QCP) at contract proposal to ensure the requirements of this contract are provided as specified. The plan shall include AS9100 aerospace standard training for employees. The contractor shall make appropriate modifications (at no additional cost to the government) and obtain acceptance of the plan by the contracting officer before contract start.

4.2. Contracting Officer Representatives

The government will periodically evaluate the Contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The government representative will evaluate the Contractor’s performance through inspections. The government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality control inspections if merited by performance. The government will also investigate complaints received from various customers located on the installation.

Government personnel, other than Contracting Officers (COs) and COR may from timetotime, with CO coordination, observe Contractor operations. However, these personnel may not interfere with Contractor performance.

The COR or alternate shall inform the contractor’s site manager when discrepancies occur and shall request corrective action. The COR or alternate shall make a notation of the discrepancy on their tally/surveillance checklist with the date and time the discrepancy was noted and shall request the contractor’s site manager to initial the entry on the checklist.

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer and not to the COR.

The services to be performed by the Contractor during the period of this contract shall at all time and place be subject to review by the Contracting Officer or authorized representative.

4.3. Quality System Plan.

The Contractor shall provide a Quality System Plan (QSP) as part of the proposal and shall be reviewed at the basic contract level. The Contractor shall correct and modify the plan and obtain acceptance of the plan by the contracting officer before contract start. Updates shall be provided whenever there is a change in any of the following Quality System Elements: Management Responsibility Organization; Quality System Initial Quality Planning; Document Control; Process Control; Inspection & Testing; Corrective Action; Handling, Storage, Packaging, and Delivery; Quality Records; Internal Quality Audits; Training; and Quality System Effectiveness.

The Contractor shall establish and provide a complete Contractor’s QSP to ensure the requirements of this contract are provided as specified. The Contractor shall ensure quality service is maintained throughout the life of the contract.

The Contractor’s QSP shall reflect the contractor’s overall approach, internal management controls, processes, and procedures for reporting to the Government on identified aspects of quality issues. The plan shall identify the means by which the Contractor will ensure quality effectiveness and demonstrate comprehensive management and review of data. The plan shall describe who reviews and assures that appropriate action is initiated when trends are unfavorable, who the Government will contact for contractor quality issues. The plan shall identify how the contractor identifies and resolves deficiencies, identifies potential improvements, and maintains and makes available to the Government supporting documentation that reflects quality control inspections and corrective actions taken. The Contractor shall provide copies of all discrepancies to the GTPOC and the COR.

The Contractor’s QSP shall meet or exceed the minimum quality management systems elements specified in the American National Standards Institute (ANSI)/American Standards Organization (ASO)/International Standards Organization (ISO) family of standards.

5. GOVERNMENT FURNISHED PROPERTY AND SERVICES

Work is to be performed at Hill Air Force Base, Ogden, Utah. The contractor will be provided access to facilities, equipment, and property as required for the contract. Any property or equipment provided to the contractor shall be returned to the using organization upon contract completion. Provide protection to Government property to prevent damage during the time the property is under the control or in possession of the contractor.

6. SECURITY & OPSEC PROCEDURES

6.1. Security Requirement

The contractor shall comply with all security, force protection, Operation Security and Antiterrorism requirements at each installation.

6.1.1. The contractor shall comply with local unit in and out-processing procedures for all contractor personnel to ensure required security-related briefings and debriefings are accomplished. Specific in and out-processing checklists may be included at the task order level.

6.1.2. The contractor will use the Contracting Officer Representative (COR) as the primary means of reviewing and approving forms and for communicating with necessary government representatives.

6.1.3. For classified contracts the contractors with a current T3, T3R, T5 or T5R security clearance with “secret” eligibility must adhere to the Security Executive Agent Directive (SEAD) 3, reporting requirements for cleared personnel. Cleared contractors will complete, initially and annually, cleared personnel training to include any additional training.

6.1.4. Government issued Common Access Cards (CAC)s, badges, identification shall be removed and/or concealed from plain sight when outside the installation and shall not be left in vehicles or unprotected. Badges and Passes will not be duplicated, photographed, or copied. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the COR and Security Forces Office.

6.1.5. Security Manager (SM), contractor and/or COR will administer and maintain all individual training and records, for compliance purposes, associated with this SOW/PWS. Training records must be made available during self-inspections and other oversight activities.

6.2. Contractor Identification & Badges

All contractor management, staff and contractor personnel shall be clearly identified as such at ALL times. Contractor identification shall include visible badges, conversations, mail, email, teleconferences, video teleconferences, faxes, and/or other electronic communication whether with government personnel, other contractor personnel, or with the public when supporting this contract where their status as contractor employees might not otherwise be apparent or where they might be mistaken for civil service employees. At a minimum, contractor management staff or contractor personnel shall clearly identify themselves using the label “contractor” in email addresses in accordance with Federal Acquisition Regulation (FAR) 37.114(c), Special Acquisition Requirements; opening ALL phone conversations with a statement materially the same as, “[office name], I am [employee name], a [prime contractor’s company name] employee,” including the employing contractor’s name in the letterhead and/or signature block of any written correspondence; and any other means necessary.

6.2.1. The Contractor shall utilize the Defense Biometric Identification System (DBIDS) Badge/Common Access Card (CAC) /Controlled/Restricted Authorization Badge (CAB/RAB) In Accordance With (IAW) Hill Air Force Base (AFB) Instruction 36-812, Issue of Common Access Cards to Contractors (Contractor Verification System) and Air Force Instruction (AFI)_Air Force Material Command (AFMC)_Hill Air Force Base (AFB) Supplement 31-101-O, Hill Installation Defense Plan (IDP) Interim Change (IC) 1. The contractor must meet the same security requirements as government employees for access to the installations Automated Information Systems (AIS) or Information Technology (IT) Systems.

6.3. Defense Biometric Identification System (DBIDS) Cards

DBIDS Cards may be issued after contractor submits a completed AFMC Form 496, Application for AFMC Identification Card, to their assigned COR. The COR ensures the Form 496 is complete, to include: all requestor personal information, company name and address, current and valid driver license information, valid contract number and expiration date, requestor Social Security Number, requestor E-mail, what credentials needed, days and times for access and a digital signature from the COR. The COR forwards Form 496 to the SM for signature and processing. The SM will notify COR after Form 496 is approved/disapproved with instructions for obtaining a DBIDS. Contractors will return completed Form 496 to issuing SM to begin in-processing. Incomplete Form 496s will not be processed. NOTE: Escort authority is not authorized, and Force Protection Condition “Bravo” is the minimum established by Security Forces Squadron (SFS). Contractors with a current DBIDS have authority to sponsor (not escort) onto the installation and must follow installation procedures for doing so. Contractors who do not require access to DoD IT systems will be issued a DBIDS annually unless contract end date is sooner.

6.3.1. New contractor employees approved for DBIDS will require an escort to Building 430 to receive a DBIDS. Employees going to Security Forces Squadron (SFS) without a sponsor are considered to be on the installation illegally and may be detained and removed. CORs can escort the employee/s or the employee/s may be sponsored onto the installation by a current CAC holder, and are required to meet all access requirements by SFS. A temporary visit request can be made for 1-60 days on the Visitor Control Website and requires the contractor employee name, driver’s license number and state of issue: https://usaf.dps.mil/sites/HillAFB/vcc/SitePages/Home.aspx

6.3.2. Contractors with reported issues associated with background information on the Form 496 will be disapproved for DBIDS and will not be granted access to the installation. Contractors that are denied access will have all issued credentials, keys, key cards or vindicator cards taken away and the employee removed from the installation immediately. Denied contractor/s are required to adhere to the appeal process established by SFS and 75 ABW Director. If employee is approved for access, they must obtain the approval letter and keep it on file for initial and future renewal of any credentials. Security forces will be notified if the employee, or anyone affiliated with the contractor, is uncooperative.

6.4. Common Access Cards (CAC)s

CAC eligibility is determined if access to Government Information Technology (IT) systems and access to Department of Defense (DoD) controlled installations or facilities on a recurring basis (for a period of six months or more) is required to perform the job, IAW HillAFBI 36-3026, Trusted Associate Sponsorship System. CACs will not be issued for training purposes only, IAW AFBI 36-812, Issue of Common Access Cards (CAC)s to Contractors. CACs will not be issued to foreign nationals unless they meet the requirements defined in AFI 31-113, Installation Perimeter Access Control. Contractor employees are required to provide two valid forms of identification prior to having a Trusted Associate Sponsorship System (TASS) account created for the Defense Enrollment Eligibility Reporting System (DEERS) system. The list of valid forms of identification can be found on the Real-time Automated Personnel Identification System (RAPIDS) website: https://idco.dmdc.osd.mil/idco/

6.4.1 Eligible contractor employees requiring access to Government computer systems are required to pass a U.S. Government background check, favorable fingerprint results, and a minimum of a Tier (T) 1 investigation initiated by the Group Security Office. When all steps are complete, with no issues, and the T1 investigation is opened with Office of Personnel Management (OPM) an interim CAC may be issued by the respective Group SM or Trusted Agent (TA). If the T1 is returned with less than favorable results the contractor employee will have their CAC revoked, issued credentials, key cards, keys, vindicator cards and any access to Government IT systems revoked. Without credentials the employee is no longer eligible to remain on the installation or have in their possession any other issued credentials.

6.4.2. Ineligible contractors are employees of a Defense contractor who is not eligible for a CAC but requires access to an AF installation or facility. Non-CAC eligible contractors are not allowed access to AF IT, IAW AF Memorandum, AFMC Guidance for the Credentialing of Uncleared Contractors. Contractors may be found ineligible if after a local determination is made by a certified Homeland Security Presidential Directive (HSPD)-12 adjudicator for derogatory fingerprints.

6.4.3. Contractor employees will be given two (2) weeks to complete the on-line Standard Form (SF) 85 investigation questionnaire and complete fingerprinting, prior to being submitted for a T1 and receiving an interim CAC. Employees that don’t complete the questionnaire and fail to meet the suspense dates may request an extension, otherwise they will be removed from the installation. On-line questionnaire and fingerprint scheduling will be initiated by the Group SM.

6.4.4. Prior closed investigations, with favorable results, must be within last two years from previous government employment, appointment, or affiliation to be used in lieu of submitting a new T1. A reciprocity check will be done to determine eligibility of prior investigations. If an investigation is out of scope, or none is found to exist, a minimum of a T1 investigation and fingerprints will be initiated by the group SM.

6.4.5. Contractor employees requiring a CAC, in performance of the contract or task order, that do not meet the minimum requirements for a CAC will be removed from the Installation immediately. All Government credentials will be recovered and returned to the issuing SM the same day. Only issued credentials, related to the contract, will be used to access the installation, receive CAB/RABs, vindicator cards and any approved AIS or IT. Contractor employees found not completing training with their CAC and only using the CAC to access a facility or installation will have the CAC revoked and a DBIDS issued.

6.4.6. The CAC shall not be amended, modified, or overprinted by any means. No stickers or other adhesive materials are to be placed on either side of the CAC. Holes shall not be punched into the CAC. The chip or laminate shall not be removed from the CAC.

6.4.7. Reverification of a CAC is required every six months by the TA IAW HillAFBI 16-1405. As prescribed in AFFARS 5342.490-2, para (b)(1), contractors shall provide a listing of personnel who require a CAC to the contracting officer. Contractor supervisor/s and COR will notify the TA when a contractor employee no longer requires a CAC or has been removed from service and will return all issued credentials.

6.4.8. Contractors issued a CAC must complete initial Cyber Awareness Challenge Training or at this link https://public.cyber.mil/training/cyber-awareness-challenge once CAC is issued and complete annual training on or before the annual training date. Contractors not completing training before required date will have their CACs revoked. When a contractor is found not using a CAC to access government networks and facilities on a regular basis the contractor will have the CAC revoked and a DBIDS issued.

6.5. Higher Level Clearance and Access

Companies cannot request a higher level of clearance for any employee until the company meets the requirements and is granted a Facility Clearance with the Defense Counterintelligence Security Agency (DCSA).

6.5.1. Contractor employees requiring classified access must be submitted for a Tier 3 (T3) or a Tier 3R for (Reinvestigations) if over 10 years. A Single Scope Background Investigation (SSBI) for Top Secret, must be submitted IAW DoDM 5200.02_AFMAN 16-1405, Air Force Personnel Security Program. The Field Security Officer (FSO), for the contractor, is responsible for initiating the required level of investigation above a T1 background investigation, and ensuring all investigations are current. The contractor shall meet the same security requirements as Government employees for access to the site AIS network and connections to an office printer, office supplies and any other items necessary to complete the assigned tasks. The contractor will only have access and use of the office equipment as mentioned with the award of the task order. The Government supervisor or equipment custodian for the organization will monitor the accountability of the Government Furnished Equipment (GFE) provided for the contractor employee’s use. NOTE: Contractors, requiring classified access will have a current, approved, facility clearance and an approved form 254, Contract Security Classification Specification, before initiating a T3, or higher, investigation.

6.6. Controlled/Restricted Area Badge and Access

The contractor shall provide written justification as to why controlled/restricted area access is needed and must include for each person: employee’s First, MI, Last name, current CAC or DBIDS ID number, Height, Weight, Eye Color, Hair Color, contract number with expiration date, date of last completed training and areas needing access to the issuing SM to complete an AF Form 2586.

6.6.1. Controlled/Restricted area badge (CAB/RAB) requests shall be requested through the COR and completed by the group SM, who completes an AF Form 2586, Unescorted Entry Authorization Certificate, for each employee requiring entry into controlled/restricted areas. The contractor employee shall hand carry the AF Form 2586 to Security Forces (Hill AFB, building 430). The AF Form 2586 will be returned to the issuing SM for accountability and before receiving a vindicator access card. NOTE: CAB/RABs will not be issued for the inconvenience of having to be escorted. Expiring cards will need to be reissued prior to expiration date and require at least a two-week notification from the contractor employee to allow for time to prepare a new Form 2586.

6.6.2. Contractor employees must meet the minimum background requirements prior to submitting for a CAB/RAB: Favorable Local File Check (LFC) located on a current Form 496, within the last cycle year, or a Form 2583, Request for Personal Security Action, within the last 30 days; have a current background investigation; or current security clearance verifiable through the Defense Information Security System (DISS) or subsequent system.

6.6.3. While in any Controlled/Restricted Areas, contractor employees shall display the CAB/RAB, in a company issued lanyard or badge holder, between the shoulders and above the waist in front of the body whenever inside an identified restricted or controlled area. NOTE: When outside any restricted/controlled area the CAB will be placed out of sight.

6.6.4 Contractor employees requesting unescorted access into a controlled area will have a valid DBIDS or CAC card prior to receiving a Form 1199, Controlled/Restricted Area Badge.

6.6.5. The contractor shall complete, initially and annually, Security Education and Motivation Phases I and II training prior to submitting an AF Form 2586 and any additional required training, based on access requirements. If the contractor has a CAC and access to AIS they will be loaded into the group training system for the initial and annual training. Those issued a DBIDS will schedule a time with the Group SM to complete the training and testing requirements initially and annually thereafter and should expect at least two (2) hours for completion.

6.6.6. Driving through a designated Controlled Movement Area (CMA), Airfield Entrance, or accessing a Foreign Object Damage (FOD) checkpoint on the airfield areas (runway) requires the airfield driver adhere to DAFI 13-213, Airfield Driving. The driver must meet all testing and training requirements, initially and annually, possess a current Airfield Driver’s License AF Form 483, Airfield Driver’s License, and must have passed a color vision screening with a hospital or medical treatment facility optometrist. Drivers must meet with the unit Airfield Drivers Program Manager (ADPM) to initiate the process of obtaining a Form 483.

6.7. Building ID. Keys and Vindicator Access Card Control

As required, the contractor employee shall also obtain a Building ID and/or vindicator access card from an appropriate Building Facility Manager or SM. Access to controlled/restricted areas will not be granted without a CAB/RAB badge and proper authorization for required areas. Some organizations require additional security measures and employees must meet those prior to gaining access.

6.7.1. The contractor shall establish and implement methods of making sure that all keys, vindicator cards, and building badges issued by the Government are not lost, misplaced, or used by unauthorized persons.

6.7.2. The contractor shall not duplicate any keys, vindicator cards or credentials issued by the Government.

6.7.3. The contractor shall immediately report the occurrence of a lost key to the appropriate building Facility Manager, and vindicator cards and building badges to the appropriate SM.

6.7.4. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the SM. Contractors will not share a vindicator and pin number to gain accesses.

6.8. Lost Credential/s or Access Card/s

Lost/stolen badges shall be reported to the issuing Group SM within one working day of loss. After receiving a Lost Identification Letter from the issuing security office, the contractor is required to fill out an AF Form 1168, Statement of Suspect Witness Complaint, through the SFS Office located in the West side of Building 408. The contractor must then bring a lost letter report and/or AF Form 2586 to the SF Offices to be issued a new badge then return all forms to the Group SM.

6.8.1. The CAC Issuing Official will verify the cardholder’s identity against the biometric information stored in DEERS and confirm the expiration date of the missing CAC. The applicant is required to provide two valid forms of identification. The list of valid forms of identification can be found on the Real-time Automated Personnel Identification System (RAPIDS) website. The replacement CAC will have the same expiration date as the lost or stolen CAC. Contractor will follow HillAFBI 16-1405 lost CAC procedures prior to obtaining a replacement CAC.

The contractor shall create an Incident/Mishap report when a contract employee loses a CAC, DBIDS or CAB/RAB. The Incident/Mishap report must be submitted no later than one business day after incident. (CDRL A/B/C/D/E005)

6.9. In/Out-Processing

All contractors are required to in/out-process from each respective organization regardless of if they are issued a DBIDS or CAC.

6.9.1 Contractor employees transferring between contracts, groups or companies will return DBIDS or CAC, CAB/RAB and vindicator card. New credentials will be issued by the receiving organization. The contractor shall have three days to return DBIDS or CAC, CAB/RAB, and vindicator card to issuing organization. NOTE: Contractor employees are required to be escorted while on the installation until new credentials are issued.

6.9.2. Contractor employees will complete the same in/out processing checklist from the assigned organization. Employees removed from the contract will be required to return all government issued credentials and vindicator key to the issuing office within the same day of separation. If employee is unable to return the credentials and vindicator key, then the supervisor will ensure that all credentials are returned to the issuing SM the same day.

6.9.3. Contractors working on a form 254 for classified access will complete an AF Form 2587, Security Termination Statement, prior to being out-processed. This can be done by the COR or SM and if employee refuses to complete a form 2587, a witness will be required to show a debrief was conducted and the witness will annotate on the bottom of the form their name, signature, date and write on the form “employee refused to sign”.

6.10. Returning of Credentials

During performance of the contract and at the completion or termination of the contract, the contractor shall be responsible for prompt return of all credentials to the appropriate SM for any employee who no longer requires access to the work site, and for obtaining required identification of newly assigned personnel.

6.10.1. When the Period of Performance (POP) has ended or the requirement is considered complete, contractors shall have two working days to terminate all their network user accounts and to return all access cards and base identification badges to the COR or Group SM.

6.10.2. The CAC is the property of the U.S. Government and as such the contract employee (cardholder) has no rights to retain the CAC when not required to perform on a government contract or the U.S. Government requests its return. Hence once the U.S. Government requests the CAC be returned ((through the Program Manager (PM)/Contracting Officer (CO)/COR, TA, or other appropriate agent)) the CAC can be seized by military or civilian police, the employer, TA, or PM/CO/COR. However, these entities must fully understand the limitations of their legal authority in cases where the cardholder refuses or resists verbal instructions during attempts to seize the CAC. Such cases will normally be turned over to Security Forces and/or other law enforcement agencies to be resolved. Contractors must notify the PM/CO/COR if a cardholder fails to comply with these requirements. In cases where the PM/CO/COR is not immediately available or situations involving misuse, refusal to return the CAC, violence, or criminal behavior, the company must also notify the TA directly. In extreme cases the company must also notify Security Forces. NOTE: Unauthorized possession of a CAC can be prosecuted criminally under section 701 of Title 18, United States Code, which prohibits photographing or otherwise reproducing or possessing DoD identification cards in an unauthorized manner, under penalty of fine, imprisonment, or both. Invalid, inaccurate, inoperative, terminated, or expired CACs shall be returned to the CAC Issuer for disposition. The CAC is the property of the U.S. Government and shall not be retained by the cardholder upon expiration, replacement, or when the DoD affiliation of the employee has been terminated.

6.11. Security Incident

Should a security incident occur, the contractor shall: immediately report to the site location Group SM all available facts related to each instance, take such precautions as the SM may reasonably require for security purposes, take reasonable and prudent action to establish control of the scene; prevent further violation, to preserve evidence until released by proper authority; and cooperate fully and assist Government personnel as the Government conducts an investigation of the violation. NOTE: Participation shall last until the investigation is complete.

6.12. Communications Security

All communications with DoD organizations are subject to Communications Security (COMSEC) review.

6.12.1. The DoD authorizes the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

6.12.2. The Government advises the contractor that at any time they place a call to, or receive a call from, a DoD organization, they are subject to COMSEC procedures.

6.12.3. The contractor assumes the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with official DoD information.

6.13. Computer Access

All contractors accessing a Government Computer Network or Government IT system with a CAC shall complete the following, and any other required forms or training: Government provided DoD IAA Cyber Awareness Challenge training prior to accessing Government computer networks, Government AF Form 4394, Air Force User Agreement Statement- Notice and Consent Provision, and Rules of Behavior prior to accessing any Government Computer Network or system. Complete a Government DD Form 2875, System Access Authorization Request, for NIPR and access and each Government IT System. NOTE: a separate Form 2875 must be submitted for each contractor employee on the task order and for each system. Contractor supervisors and employees are not authorized to sign the DD Form 2875 as a supervisor, SM or Cyber Security Liaison. Follow local established procedures for submitting a Form 2875 for approval.

6.14. Operations Security (OPSEC) Requirements

During this contract, in addition to those restrictions, instructions and guidelines delineated in the SOW/PWS and/or other references provided, the contractor will adhere to the following minimum requirements.

6.14.1. Introduction of personnel electronic devices into government spaces, laptops, tablet Personal Computers (PC)s, cellular phones, cameras, recording devices, and data recording/storage devices is strictly controlled and forbidden in most cases. Company issued equipment required for the performance of work must be approved by the government security officer. Photography and recording is not allowed in restricted areas and controlled areas except for official use and by approved photography letter only. NOTE: Unless otherwise stipulated in the contract, contact the Installation Public Affairs or SM for approval.

6.14.2. Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Official Business controlled unclassified information (CUI) may only be transmitted as directed in the SOW/PWS as it adheres to CUI Guidelines.

6.14.3. The Contractor shall not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or CUI. When in doubt, company press releases, related to this contract, will be coordinated through the Public Affairs Office prior to release.

6.14.4. Contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including…