Addendum to 19EN1020Q0001 RSO CAMS monitoring and alarm system install maintenance.pdf

1 RFQ nr. 19EN1020Q0001 for alarm installation, servicing and CAMS monitoring services

SBU - CONTRACTING AND ACQUISITIONS

TABLE OF CONTENTS

Section 1 - The Schedule

• SF-1449 cover sheet

• Continuation To SF-1449, RFQ Number 19EN1020Q0001, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19EN1020Q0001, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

Section 4 - Evaluation Factors

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

• Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

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SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19EN1020Q0001

PRICES, BLOCK 23

Continuation/Addendum to SF-1449, RFQ Number 19EN1020Q0001

1. SCOPE OF CONTRACT

The Contractor shall provide, install, and maintain residential alarm systems and provide CAMS monitoring for the U.S. Embassy Tallinn, Estonia.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with three one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

2. PRICING

This is a fixed-price indefinite quantity/indefinite delivery contract with three one-year options.

(a) The Contractor shall provide the services for the base period of the contract at the rates shown below and any option years exercised by the Government.

(b) The quantities of supplies and services specified in the Schedule are estimates only and are not guaranteed by this contract.

(c) The Contractor shall furnish to the Government, when and if ordered, the supplies or services as specified in this contract. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. Except as specified in the Delivery- Order Limitations clause or in the paragraph below, there is no limit on the number of orders that may be issued/ordered.

(d) The prices listed below shall in include all labor, materials, overhead, and profit.

(e) VALUE ADDED TAX

Value Added Tax (VAT) is included in the CLIN rates or as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT. It is reflected for each performance period. The portions of the solicitation subject to VAT are:

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2.1. Base Year Prices

Option Term: Twelve (12) month period after Notice to Proceed (NTP) issued:

Item Number Item Description

Estimated Quantity Unit

Unit Price Total

2.1.1.

Activation and start-up of existing alarm systems. 45 Lot

2.1.2.

Maintenance and repair of existing alarms for all monitored residences, including any parts to keep alarms operational

12 month

2.1.3.

Furnishing, installation, maintenance and testing of new alarm systems including, but not limited to, a central processor, two LED keypads, radio reporting, electrical connection, battery back-up, glass break sensors, magnetic contact sensors, hard wired and hand-held panic alarm buttons, sirens and strobe light, and all necessary wiring and cabling.. 5 each

2.1.4.

Monthly price for monitoring, reacts, false alarms etc., for all units 12 month

2.1.5. Removal of systems as described in PWS 5 each

2.1.6. VAT

2.1.7. Estimated Total Contract Price for the Base Year

2.1.8. Minimum/Maximum

The U.S. Government guarantees the following minimum and maximum orders under this contract during this base year:

Start-up, maintenance and testing of existing alarm systems (2.1.1.): minimum of 1 maximum of 45.

Furnishing, installation, maintenance and testing of new alarm systems (2.1.3.): minimum of 1;

maximum of 5.

Removal of existing systems (2.1.5.): minimum of 1; maximum of 5.

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2.2. Option Year 1 Prices

Option Term: Twelve (12) months from expiration of Base Year

In consideration of satisfactory performance of all scheduled service required under this contract, the fixed-price for Option Year 1 of the contract is:

Item Number Item Description

Estimated Quantity Unit

Unit Price Total

2.2.1.

systems. 5 Lot

2.2.2 all monitored residences, including any parts

2.2.3.

testing of new alarm systems including, but not limited to, a central processor, two LED keypads, radio reporting, electrical connection, battery back-up, glass break sensors, magnetic contact sensors, hard wired and hand-held panic alarm buttons, sirens and cabling.. 5 each

2.2.4.

2.2.5. Removal of systems as described in PWS 5 each

2.2.6. VAT

2.2.7. Estimated Total Contract Price for Option Year 1

2.2.7. MINIMUM/MAXIMUM

contract during this first option year:

Start-up, maintenance and testing of existing alarm systems (2.2.1.): minimum of 1 maximum of 5.

Furnishing, installation, maintenance and testing of new alarm systems (2.2.3.): minimum of 1;

Removal of existing systems (2.2.5.): minimum of 1; maximum of 5.

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2.3.7. MINIMUM/MAXIMUM

contract during this second option year:

Start-up, maintenance and testing of existing alarm systems (2.3.1.): minimum of 1; maximum of 5.

Furnishing, installation, maintenance and testing of new alarm systems (2.3.3.): minimum of 1;

Removal of existing systems (2.3.5.): minimum of 1; maximum of 5.

2.3. Option Year 2 Prices

Option Term: Twelve (12) months from expiration of Option Year One contract, the fixed-price for Option Year 2 of the contract is:

Estimated Quantity Unit

Unit Price Total

2.3.1.

2.3.2 all monitored residences, including any parts

2.3.3.

testing of new alarm systems including, but not limited to, a central processor, two LED keypads, radio reporting, electrical connection, battery back-up, glass break sensors, magnetic contact sensors, hard wired and hand-held panic alarm buttons, sirens and cabling, and all maintenance and testing. 5 each

2.3.4.

2.3.5. Removal of systems as described in PWS 5 each

2.3.6. VAT

2.3.7. Estimated Total Contract Price for Option Year 2

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2.4. Option Year 3 Prices

Option Term: Twelve (12) months from expiration of Option Year Two contract, the fixed-price for Option Year 3 of the contract is:

Estimated Quantity Unit

Unit Price Total

2.4.1.

2.4.2 all monitored residences, including any parts

2.4.3.

testing of new alarm systems including, but not limited to, a central processor, two LED keypads, radio reporting, electrical connection, battery back-up, glass break sensors, magnetic contact sensors, hard wired and hand-held panic alarm buttons, sirens and cabling, and all maintenance and testing. 5 each

2.4.4.

2.4.5. Removal of systems as described in PWS 5 each

2.4.6. VAT

2.4.7. Estimated Total Contract Price for Option Year 3

2.4.7. MINIMUM/MAXIMUM

contract during this third option year:

Start-up, maintenance and testing of existing alarm systems (2.4.1.): minimum of 1; maximum of 5.

Furnishing, installation, maintenance and testing of new alarm systems (2.4.3.): minimum of 1;

Removal of existing systems (2.4.5.): minimum of 1; maximum of 5.

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2.5 GRAND TOTAL PRICE

Base Year Total Option Year 1 Total Option Year 2 Total Option Year 3 Total Grand Total of Base plus All Option Years

If the European Union (EU) requires that the EURO be used in all commercial transactions by a mandated date, a one-time currency conversion to the EURO may be made using the rate provided by the European Central Bank on the date of the conversion. No exchange rate adjustments shall be made after the initial conversion

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CONTINUATION TO SF-1449,

RFQ NUMBER 19EN1020Q0001

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

1. PERFORMANCE WORK STATEMENT (PWS)

The Contractor shall activate and/or provide and install an alarm system for each residence and office location covered under this contract. The alarm systems provided shall interface with a Central Alarm Monitoring System (CAMS) via radio signal (not telephone lines) using repeaters supplied by the Contractor as necessary. The alarm system, when activated, shall sound an alarm at the Contractor’s base operations center (called “the Center”) and the Contractor shall be able to monitor all alarm soundings for immediate reaction.

The alarm systems shall have available and use of common hardwire/wireless alarm sensors/transmitters, including, but not limited to, the following:

Window/door contact sensors or motion detectors

In the case of wireless sensors/transmitters, long-life lithium batteries to be used only for backup power shall be provided with the equipment. The alarm systems and all components shall meet or exceed commonly accepted U.S. industry standards for design, reliability and performance for the detection of unauthorized intrusions while minimizing the number of “false” alarms.

The Government shall test the radio transmitter and/or detection equipment on a regular basis, and in any event not later than 72 hours prior to vacating/leaving premises unattended for any period exceeding seven days, by contacting the Contractor’s control room and providing the operator with the designated code.

The Government shall notify the Contractor as soon as it has notice or becomes aware of any damage or destruction to the radio transmitter or detection equipment from any cause, including damage or destruction by electric storm. It is agreed that the Contractor will not be able to provide service until the damage or destruction is repaired, except in the case of an emergency telephoned into the Contractor’s control room.

1.1. REACT TEAMS & MONITORING

The CAMS shall operate 24 hours a day, 7 days a week. Upon receiving an alarm activation or telephone call requesting assistance at the Center, the Contractor shall dispatch via radio communication the nearest React Team able to respond in the shortest time. React Teams shall respond within 5 minutes.

The COR may periodically test reaction capability. This test will be with the knowledge of the Contractor but not that of the React Teams. The Government will give notice to the Contractor one (1) week in advance of such testing.

The Contractor shall provide written orders/procedures to the React Teams outlining actions to be taken to protect the lives of United States Government employees, their families, and their

9 RFQ nr. 19EN1020Q0001 for alarm installation, servicing and CAMS monitoring services guests, and to prevent unlawful activity. These orders shall be subject to the approval of the Contracting Officer or the COR and shall be made part of this contract, please see Exhibit C.

The Contractor shall maintain a log of all callouts for response by the React Teams, including “false” alarms.

Each React Team shall consist of a minimum of two (2) security guards, one of which may be the driver. All team members shall carry appropriate weaponry, as allowed by host-country and shall be properly trained and licensed following the host country rules and regulations pertaining to such weapons. The React Team members shall follow the Standards of Conduct as stated in Section 1, paragraph 11 and the React Team Instructions, as stated in Exhibit C.

The Contractor shall provide all React Team members with a standard identifiable uniform and all team members must present a professional, clean, and neat demeanor and appearance. The Contractor shall ensure that at least one member of the React Team is familiar with the residences and personnel and possesses a working capability of the English language.

1.1.1. REACT VEHICLES

The Contractor shall provide and maintain vehicles in a high state of repair and readiness for the React Teams. There shall be a sufficient number of vehicles to assure continuous availability of vehicles and the Contractor shall specify the make, model, year, and condition of each, and ensure that all vehicles have appropriate insurance coverage.

1.1.2. REACTION EQUIPMENT

The Contractor shall provide or arrange for all radios, flashlights, weapons or other necessary equipment for React Vehicles/Teams.

1.1.3. COMMUNICATIONS NETWORK

The Contractor shall provide and employ a communications system in the form of a base station radio transmitter/receiver and antenna to monitor and communicate with the React Teams.

1.1.4. BASE OPERATIONS CENTER

The Contractor shall maintain a 24-hour, 365-day per year operation center. The Contractor must staff the operation center with personnel who possess working-level English language capability. The Center shall be responsible for receiving alarms/signals from Government residences, office locations, employees, or dependents indicating a need for emergency assistance. The Center shall dispatch React Teams to comply with 1.1.

1.1.5. LOGS AND RECORDS

The Contractor shall keep a complete log of all calls, React Teams dispatched, follow-up action.

The monitoring center shall provide an electronic record of each alarm activation to include the residence (by code), the date and time of activation and the time of notification of the dispatcher. The monitoring center shall be responsible for obtaining information as to the resolution of the alarm by the responding mobile react team. The Contractor shall provide these reports to the COR on a daily basis.

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1.1.6. NOTIFICATION TO THE EMBASSY

The contractor’s alarm center should contact the residence (telephone list provided by the USG, Exhibit E) immediately. If the resident cannot be reached, the contractor’s command center must notify Post 1. Regardless of whether the resident is contacted or not, the CAMS Response will go to the residence, notify the contractor’s command center upon arrival, report his/her findings based on an exterior inspection of the residence, then attempt to make contact with the resident and verify the resident’s identity be means of some form of identification. The CAMS Response can only be released by the resident (after positive identification), Post One, or the Regional Security Officer.

1.2. START-UP OF EXISTING ALARM SYSTEMS

The Contractor shall survey and activate existing alarm systems in designated residences. After each activation, the Contractor shall run a complete test of the system, including a test of each individual detection unit, the siren(s), and the central unit. In case of troubleshooting, the Contractor will determine the fault and perform any necessary repairs to make the system operable, in consultation with the COR. The Contractor shall be responsible for the maintenance and testing of each activated system thereafter. The Contracting Officer shall issue task orders for each activation required.

1.3. FURNISHING AND INSTALLATION OF NEW ALARM SYSTEMS

1.3.1. DESCRIPTION

The Contractor shall provide, install, and activate new electronic alarm systems, consisting of the following components, in designated one-floor residences on the main access floor only (in multi-floored houses, including those with basements, the Contractor shall alarm all accessible windows and doors will be alarmed):

Central alarm panel with minimum of 5 zones Two (2) LCD keypads Radio reporting Electrical connection Battery back-up (24-hours minimum capacity) Infra-red detectors/radar motion detectors, magnetic contact sensors All necessary wiring and cabling One (1) interior siren with strobe light Wireless repeater with standalone power supply as needed in larger residences

Task orders will be issued for each installation required.

The Contractor shall not install more than the maximum number of sensors (6) without the specific approval by the COR. The Contractor will furnish and perform all cabling in such a way as to cause as little damage and visible disruption to the residence interior as possible. The Contractor shall fit all cabling into new or existing panduit.

The Contractor shall rely on its professional judgment in determining the number and the placement of the above detection components, and the way the cabling is routed, but will assure intrusion detection at any location. However, if during the performance acceptance inspection

11 RFQ nr. 19EN1020Q0001 for alarm installation, servicing and CAMS monitoring services by the COR it is found that, due to a misjudgment by the Contractor, the installation shows weak spots where the intended security of a location is compromised, the COR shall have the right to request the Contractor to move the placement of any alarm system component installed by the Contractor until satisfactory security coverage is reached, without extra cost to the Government.

Each installation will be followed by a complete testing of the system, including a test of each system component, by the Contractor. The Contractor shall be responsible for the maintenance of each installed system thereafter. The Contractor shall replace inoperable alarms within twelve (12) hours from when the test is completed. If the Contractor needs to deviate from the twelve (12) hour requirement, the request for deviation shall be in writing to the COR for approval and shall be of no cost to the USG.

1.3.2. ACCESS

The Contractor shall ask the COR in writing for permission to access properties covered under this contract, for the purpose of routine maintenance at least one (1) week in advance. The Contractor may make oral emergency requests followed up by a written request on the next business day. The Contractor shall not make requests for access for routine maintenance directly to the resident.

1.3.3. TYPE OF EQUIPMENT

The Contractor shall propose and furnish only equipment that is adequate to complete performance under this contract. For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities). Please see FAR clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

1.3.4. INSTALLATION WARRANTY

The Contractor shall warrant all the systems furnished and installed by the Contractor against troubleshooting as a result of faulty or inappropriate installation. The Contractor shall correct any such faults without charge to the Government during the term of this contract.

1.3.5. OPERATION INSTRUCTIONS BOOKLET

Upon each installation the Contractor shall provide to the resident an operation instructions booklet in the English language with instructions on how to activate/deactivate and reset the alarm system, and how to input the secret keypad code.

1.3.6. SCHEMATICS/DIAGRAMS

The Contractor shall provide to the COR an alarm schematic/diagram for each residence, detailing where, and what type of sensors have been installed, within ten (10) days of installation.

1.4. REMOVAL OF EXISTING ALARM SYSTEMS

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When directed by the Contracting Officer, the Contractor shall remove alarm systems in designated apartments and residences, to include removal of all cabling. The Contractor shall use maximum care as to cause minimal damage to the building while removing the alarms and cabling.

2. DELIVERY SCHEDULE

2.1. Start-Up of Previously Installed Alarm Systems: Each individual previously installed alarm system must be activated, made operational and tested within maximum ten (10) working days (8:00-18:00). The minimum total of 45 previous installations under this contract must be completed after 10 business days of contract start date.

Installation of New Alarm Systems: Each individual newly installed alarm system must be completed, made operational and tested within maximum one (1) working day (8:00-18:00).

Individual appointments with residents for the activation of existing alarms and for the installation of new alarm systems will be made by the COR. The COR will give the Contractor a task order with at least five (5) working days’ notice before each individual installation/activation appointment.

2.4 DELIVERY SCHEDULE

The following items shall be delivered under this contract:

Description & PWS Section Qty Delivery Date Deliver To Operations Manual in English, 1.3.6

1 Upon Installation Resident

Schematics/Diagrams, 1.3.7 1 10 days after installation COR Monthly Reports 1 Monthly COR

2.5 PERIOD OF PERFORMANCE

The contract shall be effective as from the date of Notice to Proceed and shall remain in effect for twelve (12) months, with three option years in accordance with FAR 52.217-9.

The Contracting Officer may also extend this contract for an additional six (6) months, if required by the Government, in accordance with the FAR clause 52.217-8 OPTION TO EXTEND SERVICES, in SECTION 2 of this contract.

3. TASK ORDERS

The Contracting Officer will issue task orders to the Contractor to perform any work under this contract. If a task is given orally, it will be followed up by a written task order within two (2) days of the oral order. All task orders will be in written form, state the manner of the work to be performed, and have an issue date and a date by which the work is to be completed.

4. PROJECT MANAGEMENT AND SUPERVISION

In view of the importance of this project, the Contractor shall assign a specific project manager who will be the direct liaison with the COR concerning all work related to this contract. It will

13 RFQ nr. 19EN1020Q0001 for alarm installation, servicing and CAMS monitoring services be the project manager’s task to direct, schedule, supervise, inspect and test the work under this contract, and to receive instructions from the COR. The Contractor’s project manager shall be able to speak and understand the English language at Level 2. Level 2 is defined as being able to verbally satisfy routine demands and limited work requirements and being able to comprehend simple written material on subjects within a familiar context.

Quality control shall be the responsibility of the Contractor. The Contractor shall perform inspection visits to the work site on a regular basis. These visits shall be coordinated with the COR, but shall be surprise inspections to those working on the contract.

5. COVERAGE DURING EXTENDED POWER OUTAGES

If power outages last longer than the alarm system’s reserve battery power, the Contractor shall coordinate with the COR to provide additional reserve battery power until power is restored.

6. REPORTING

6.1. The CMS shall include an alarm monitoring computer. Upon alarm activation the computer will display the date, time of alarm activation, and residential location by code (such as, location #126 at 20:55) and store the alarm message.

The CMS system shall provide a hardcopy record of each alarm activation to include the residence (by code), the date and time of activation, and the resolution of alarm situation. The Contractor shall provide these reports to the COR within 24 hours of the activation report.

6.2. The Contractor shall provide the COR monthly statistics showing all incidents involving the U.S. Mission residences, including but not limited to burglaries, attempted burglaries, thefts, assaults, etc.

6.3. The Contractor shall provide the COR with the monthly statistics for all properties protected by the contract on a monthly basis for comparison with the property protected under this contract.

7. SUBCONTRACTING

The Contractor shall not subcontract any work to be performed without the express consent of the Contracting Officer.

8. DEFINITIONS

“Central Processor/Control Box” is a unit that receives and analyzes input from the sensors installed in various zones being protected and communicates via the radio transmitter to the Central Alarm Monitoring System (CAMS) located at a base operations center.

“Keypad” is a component used to activate, deactivate, and program the alarm system.

Commands are entered by pressing various buttons on the unit.

“Transmitter” is the primary transmitter that establishes a radio signal link for communication between the control box and the CAMS at the base operations center.

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“Receiver” is the component which receives signals from the wireless alarm sensors/transmitters and relays data to the control box for processing.

“Door/Window Contact Sensors” are magnetic-type sensors that are mounted on windows and doors to signal when they have been opened.

“Motion Sensors” are sensors which utilize one or a combination of several different technologies to detect the motion of an intruder and signal his/her presence in a protected zone.

Common technologies used include employment of passive infrared (PIR) and/or microwave signals.

“Hand-Held Panic Alert Buttons” are small, remote-control-type units that can be carried on one’s person in or near the protected property. In case of an emergency, the button can be pressed to signal for assistance from a React Team.

“Interior Siren” is an audible alarm positioned inside the protected property to alert the occupants to an alarm condition.

“Exterior Siren and Strobe Light” consist of an audible alarm and flashing light which are mounted on the exterior of the protected property. When activated they clearly signal to neighbors, passersby, or responding authorities that an apparent unauthorized entry is in progress and may also deter an intruder from continuing illegal activity and cause them to flee.

“Panduit” means the cable ties that are used to secure the cabling and wiring to the interior and exterior walls.

“U.S. Embassy” and “Embassy” mean the diplomatic or consular mission of the United States of America for which services are provided under this contract.

“Department” means the Department of State, including all of its activities wherever located.

“Government” means the Government of the United States of America unless specifically stated otherwise.

9. INSPECTION BY GOVERNMENT:

The services and the supplies furnished will be inspected from time to time by the COR, or his/her authorized representatives, to determine that all work is being performed in a satisfactory manner, and that all supplies are of acceptable quality and standards.

The Contractor shall be responsible for any countermeasures or corrective action, within the scope of this contract, which may be required by the Contracting Officer as a result of such inspection.

9.1 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the

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Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold Services.

Performs all services set forth in the scope of work.

1. thru 1.4.

All required services are performed and no more than one

(1) customer complaint is received per month.

9.1.2 SURVEILLANCE

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

9.1.3 STANDARD

The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996)), if any of the services exceed the standard.

9.1.4 PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant.

The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

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(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

10. SECURITY

General - The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Government reserves the right to run background checks on all proposed Contractor employees. If requested, the Contractor shall provide the names, biographic data and police clearance on all Contractor personnel who shall work on this contract.

Identity Cards – [Reserved]

11. STANDARDS OF CONDUCT

(a) General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance and integrity and shall be responsible for taking such disciplinary action with respect to employees as required. Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

(b) Uniforms. The Contractor's employees shall wear clean, neat and identifiable uniforms, although not necessarily identical uniforms. All employees shall wear accreditation at all times.

(c) Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.

(d) Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

(e) Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

Unauthorized use of Government property, theft, vandalism, or immoral conduct;

Unethical or improper use of official authority or credentials;

Security violations; or, Organizing or participating in gambling in any form.

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(f) Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

(g) Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personnel affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the work site security.

12. PERSONNEL HEALTH REQUIREMENTS

All employees shall be in good general health without physical disabilities that would interfere with acceptable performance of their duties. All employees shall be free from communicable diseases.

13. LAWFUL OPERATION, PERMITS, AND INDEMNIFICATION

(a) Bonds. The Government imposes no bonding requirement on this contract. The Contractor shall provide any official bonds required, pay any fees or costs involved or related to the authorization for the equipping of any employees engaged in providing services specified under this contract if such bonds or payments are legally required by the local government or local practice.

(b) Employee Salary Benefits. The Contractor shall be responsible for payment of all employee wages and benefits required by host country law or agreements with its employees.

The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits which may subsequently arise. Where local law requires bonuses, specific minimum wage levels, and premium pay for holidays, payments for social security, pensions, sick or health benefits, severance payments, child care or any other benefit, the Contractor is responsible for payments of these costs and must include them in the fixed prices in this contract.

(c) Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor's personnel in the performance of this contract. The Contractor's assumption of absolute liability is independent of any insurance policies.

(d) Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

18 RFQ nr. 19EN1020Q0001 for alarm installation, servicing and CAMS monitoring services

General Liability

(1) Bodily Injury, On or Off the Site, in US Dollars

Per Occurrence $500,000.00

Cumulative $1,000,000.00

(2) Property Damage, On or Off the Site, in US Dollars

Per Occurrence $30,000.00

Cumulative $60,000.00

The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

For those Contractor employees assigned to this contract who are either United States citizens or hired in the United States or its possessions, the Contractor shall provide workers' compensation insurance in accordance with FAR 52.228-3.

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

Any property of the Contractor, Its officers, Agents, Servants, Employees, or Any other person, arising from, and incidental to, the Contractor's performance of this contract.

The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

(e) Permits. Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the prosecution of work under this contract.

The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable host country laws. The Contractor shall provide evidence of possession or status of application for such permits, licenses, and appointments to the Contracting Officer with its proposal. Application, justification, fees, and certifications for any licenses required by the host government are entirely the responsibility of the Contractor.

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(f) Workers' Compensation and Employer's Liability Workers' Compensation and Occupational Disease As required by host country law

Employer's Liability As required by host country law

14. ORDERING OFFICIAL

The designated ordering individual under FAR 52.216-18 is the Contracting Officer.

15. CERTIFICATE OF INSURANCE

The Contractor shall furnish to the Contracting Officer a current certificate of insurance as evidence of the insurance required. In addition, the Contractor shall furnish evidence of a commitment by the insurance carrier to notify the Contracting Officer in writing of any material change, expiration or cancellation of any of the insurance policies required not less than thirty (30) days before it is effective. When coverage is provided by self-insurer, the Contractor shall not change or decrease the coverage without the Contracting Officer's approval.

16. LIST OF ATTACHMENTS

EXHIBIT A - CONTRACTOR FURNISHED MATERIALS

EXHIBIT B - GOVERNMENT FURNISHED PROPERTY

EXHIBIT C - REACT TEAM INSTRUCTIONS

EXHIBIT D - RESIDENCES

EXHIBIT E – TELEPHONE LIST

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EXHIBIT A - CONTRACTOR FURNISHED MATERIALS

The Contractor shall provide all equipment, materials, and supplies required to perform. Such items include, but are not limited to:

Central Alarm Monitoring System using radio signals with repeaters (not telephone lines) LCD keypads Radios Electrical connections Long-life lithium battery back-ups for when power outages occur with replacements (24 hours minimum capacity) Window/door magnetic contact sensors or motion detectors

All necessary wiring and cabling Uniforms and personal equipment Central alarm panels with maximum 5 or 6 zones (maximum one alarm per zone only) Sirens and strobe lights Operating instructions in English Alarm schematic/diagrams Vehicles for React Teams Command CFR Firearms and/or weapons

The Contractor shall maintain sufficient spare parts, etc., for all Contractor-furnished materials to ensure uninterrupted services.

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EXHIBIT B - GOVERNMENT FURNISHED PROPERTY

The government currently has 45-50 alarm systems installed in occupied residences. these components should be used when feasible to minimize future costs to the government. Installed components are similar to those stated in EXHIBIT A.

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EXHIBIT C - REACT TEAM INSTRUCTIONS

The CAMS dispatcher shall immediately contact the Mobile React Team on duty for response to activated alarms or telephone call requesting assistance.

The Mobile React Team shall arrive at the location within five (5) minutes. The CAMS dispatcher shall contact the residence (telephone list provided by COR) immediately. If the resident cannot be reached, the CAMS dispatcher must notify the RSO or if the resident and RSO do not answer the call, the dispatcher shall contact the Marine Security Guard Post One.

Regardless of whether the resident is contacted or not, the Mobile React Team will go to the residence immediately. The dispatched Mobile React Team shall notify the dispatcher upon arrival and report their findings based on an exterior inspection of the residence, then attempt to make contact with the resident and verify the resident’s identity by means of some form of identification that contains a photo.

The Mobile React Team shall not enter a residence unless directed by the RSO. If the resident is present and gives permission, the Mobile React Team may enter the residence or the resident’s compound to look for possible intruders. The Mobile React Team can only be released by the resident (after positive identification), the Regional Security Officer, Post One, or alternate Post Security Officer (GSO Officer).

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EXHIBIT D - RESIDENCES

The U.S. Embassy housing pool may include 45-50 houses in a given year (list of addresses to be provided upon award of contract). Each residence will be equipped with an alarm and a RF signal that is linked to the contractor’s alarm monitoring center.

The most recent residential list can be provided when required.

Residences are in Haabersti/Kakumäe, City center, Pirita/Viimsi area and Tartu.

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EXHIBIT E – TELEPHONE LIST

Will be given after award.

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SECTION 2 - CONTRACT CLAUSES

FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS

(OCT 2018) and (DEVIATION 2017-02) (JUNE 2017), is incorporated by reference (see SF-1449, Block 27A)

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS—COMMERCIAL ITEMS (AUG 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (JUL 2018) (Section 1634 of Pub. L. 115- 91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (AUG 2019)

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(5) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004)(Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with

Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C.

3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment

Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (3a) 52.203-17 Contractor Employee Whistleblower Rights And Requirement To Inform Employees Of Whistleblower Rights (Apr 2014)

_X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109-282) (31 U.S.C. 6101 note).

__ (5) [Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts

(Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with

Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31 U.S.C. 6101 note).

https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1158787 https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1159972 https://acquisition.gov/sites/default/files/current/far/html/52_207_211.html#wp1146366 https://acquisition.gov/sites/default/files/current/far/html/52_233_240.html#wp1113329 http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t29t32+1665+30++%2831%29%20%20AND%20%28%2831%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20 https://acquisition.gov/sites/default/files/current/far/html/52_233_240.html#wp1113344 http://uscode.house.gov/ https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1137622 http://uscode.house.gov/ http://uscode.house.gov/ https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1141983 http://uscode.house.gov/ http://uscode.house.gov/ https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1144881 https://www.acquisition.gov/far/html/52_200_206.html#wp1150601 https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1141649 http://uscode.house.gov/ https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1151163 https://acquisition.gov/sites/default/files/current/far/html/52_200_206.html#wp1151299 https://acquisition.gov/sites/default/files/current/far/html/52_207_211.html#wp1140926

26 RFQ nr. 19EN1020Q0001 for alarm installation, servicing and CAMS monitoring services

__ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

__ (10) [Reserved].

__ (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15

U.S.C. 657a).

__ (ii) Alternate I (Nov 2011) of 52.219-3.

__ (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (ii) Alternate I (JAN 2011) of 52.219-4.

__ (13) [Reserved] __ (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C. 644).

__ (ii) Alternate I (Nov 2011).

__ (iii) Alternate II (Nov 2011).

__ (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of 52.219-7.

__ (iii) Alternate II (Mar 2004) of 52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2)and (3)).

__ (17)(i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Nov 2016) of 52.219-9.

__ (iii) Alternate II (Nov 2016) of 52.219-9.

__ (iv) Alternate III (Nov 2016) of 52.219-9.

__ (v) Alternate IV (Aug 2018) of 52.219-9.

__ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

__ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

__ (20) 52.219-16, Liquidated Damages—Subcon-tracting Plan (Jan 1999) (15 U.S.C.

637(d)(4)(F)(i)).

__ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside

(Nov 2011) (15 U.S.C. 657 f).

__ (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15

U.S.C. 632(a)(2)).

__ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically

Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

__ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small

Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

__ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

_X_ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2018)

(E.O. 13126).

__ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

(28)(i) 52.222-26, Equal Opportunity (Sept 2016) (E.O. 11246).

(ii) Alternate I (FEB 1999) of 52.222-26.

(29)(i) 52.222-35, Equal Opportunity for Veterans (Oct 2015)(38 U.S.C. 4212).

(ii) Alternate I (JULY 2014) of 52.222-35.

(30)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (July 2014) (29 U.S.C.

793).

(ii) Alternate I (JULY 2014) of 52.222-36.

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