Addendum_Form.docx

This is an Addendum Form related to a 24-hour call answering service solicitation issued by the City of Phoenix, Arizona for a five-year contract term commencing on or about January 1, 2027. The solicitation seeks sealed offers for comprehensive 24-hour answering services to support city operations. The contract will become effective upon award by City Council, contingent upon signature and recording by the City Clerk's department as required by Phoenix City Code. The solicitation is administered through the City's Procurement Portal (OpenGov e-Procurement system), with technical support available through the platform or via procurement-support@opengov.com. The agreement will terminate upon the earliest occurrence of either reaching the end of the contract term including any exercised extensions or termination pursuant to agreement provisions.

The addendum form serves as a mechanism for the City of Phoenix to communicate modifications, clarifications, or additional information to prospective bidders regarding the original solicitation documents. Offerors must acknowledge receipt and review of this addendum as part of their submission requirements. Any questions or issues related to the solicitation should be directed to the designated procurement officer listed in the solicitation's Contact Information section. Bidders should monitor the Procurement Portal for any additional addenda or clarifications that may be issued prior to the submission deadline.