Addendum 3 _ Utility Billing Software RFP 202.pdf
PDF 213 KB Posted
- Attached to
- 2025-007 UTILITY BILLING SOFTWARE
- Solicitation number
- PE-66084-NONST-2025-000000032
- Issued by
- Terrell County, Georgia
About this file
This is Addendum #3 to a Utility Billing Software Request for Proposal issued by the City of Thomasville, Georgia. The addendum addresses clarifying questions submitted by prospective bidders regarding the software procurement. The deadline for submitting questions is 5:00 pm on Wednesday, June 18, 2025, with responses provided by 5:00 pm on Friday, June 27, 2025. The proposal opening is scheduled for July 16, 2025, at 11:00 am EST. The City seeks a utility billing software solution to replace its current Harris Computer Cogsdale system and is open to integrated customer payment portals and work order modules beyond specific vendor options. The City also requires an online utility service application portal for new customers and conversion of five years of historical data from the existing system.
The City is currently operating Harris Computer Cogsdale utility billing software and imports data into Tyler MUNIS through flat file exports rather than an API integration. The addendum indicates the City's preference for implementing an API-based integration between the new utility billing solution and Tyler MUNIS, if possible. Bidders are required to sign and date the addendum and return it with their proposals as acknowledgment. The procurement is managed by Lori McCardle, Purchasing Administrator, City of Thomasville Financial Services Office.
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P . O . B o x 1 5 4 0 • T h o m a s v i l l e , G A 3 1 7 9 9 • 2 2 9 - 2 2 7 - 3 2 5 9 • F A X 2 2 9 - 2 2 7 - 3 2 4 3 • w w w . t h o m a s v i l l e . o r g
UTILITY BILLING SOFTWARE
OPENING
JULY 16, 2025
AT 11:00 AM EST
ADDENDUM #3
Below are questions and answers for the UTILITY BILLING SOFTWARE RFP for the City of Thomasville.
Please familiarize yourself with the below changes before submitting your proposal.
Last day for questions to be submitted will be on or before 5:00 pm on Wednesday, June 18, 2025.
Responses for questions will be submitted no later than 5:00 pm on Friday, June 27, 2025 in order to maintain the July 16, 2025 submittal deadline.
Q1 – What is your current utility software?
ANSWER:
• Harris Computer - Cogsdale
Q2 – Are you all open to an integrated customer payment portal other than Invoice Cloud?
• Yes, we are open to other options.
Q3 – Are you all open to an integrated work order module other than Facility Dude?
• Yes, we are open to other options.
Q3 – Do you want to have an online utility service application portal (for new utility customers)?
• Yes
Q4 – How many years of historical data converted to you desire?
• 5 years
Q5 – How does the City import data from Harris Cogsdale into Tyler MUNIS today? Is there an integration in place between them?
ANSWER:
• Currently, Cogsdale creates a flat file that gets imported into Tyler. We don’t have an API between the two platforms, but would like to implement one, if possible, with a new solution.
Please sign and date this addendum and return it with your UTILITY BILLING SOFTWARE RFP for acknowledgement of this addendum.
Authorized Representative Date
Lori McCardle Purchasing Administrator | City of Thomasville | Financial Services Office: (229) 227-3259 | Fax: (229) 227-3243 111 Victoria Place | P.O. Box 1540 | Thomasville, GA | 31799
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