Addendum #1 RFP 20-002-651 Voice Services.pdf
PDF 223 KB Posted
- Attached to
- Miscellaneous Voice Services RFP 20-002-651
- Solicitation number
- RFP WRE 200000001235 2
- Issued by
- Wayne County, Westland City, Michigan
About this file
This is Addendum #1 to RFP #20-002-651 for Miscellaneous Voice Services issued by Wayne County RESA (Regional Educational Service Agency) located in Wayne, Michigan. The RFP seeks voice service solutions for multiple school districts throughout Wayne County and several neighboring counties that utilize the consortium contract. Services requested include Centrex or equivalent service, ISDN PRI service, SIP trunking, POTS (Plain Old Telephone Service), long distance service, and cellular fax solutions. Current voice service usage encompasses fax lines, dial-out monitoring for HVAC and security alarms, survivability for VOIP phone systems, elevator emergency lines, and swimming pool emergency lines. The addendum indicates that the RFP welcomes alternative solution proposals, including managed VOIP hosted solutions with ATA devices and burstable trunks as optional offerings, though the agency is not seeking an overall district phone solution. Suppliers may propose solutions using the provided Attachment #2 bid proposal form or submit alternative formats, with pricing structures to include monthly per-line costs, per-call costs, installation fees, DID number costs, and proposed contract lengths.
Wayne County RESA maintains a multi-gigabit MPLS network with private fiber connectivity and confirms that every location has Internet connectivity. The agency does not have DID number availability information to provide vendors and notes that consortium contracts are used across all Wayne County school districts plus several other counties. Voice Services are not eligible under the E-Rate program, and this RFP is not E-Rate compliant. Vendors may include discount, promotion, or credit lines in their proposals. The bid proposal form requests comprehensive pricing details across all service categories, including Centrex costs per line and per call, PRI pricing with and without unlimited calling, SIP trunking options with varying service levels, POTS line pricing with installation costs, and long distance per-minute rates, allowing suppliers to specify minimum circuit requirements and proposed contract terms for each service category.
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| File | Type | Posted |
|---|---|---|
| RFP 20-002-651 Voice Services.pdf |
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Purchasing Services 33500 Van Born Road Wayne, Michigan 48184-2497 www.resa.net
ADDENDUM #1
RFP #20-002-651 Miscellaneous Voice Services
1. What are you using them for today? Assuming Centrex , here (JR comment)
POTS and Centrex lines are used for fax, dial out for monitoring such as HVAC and security alarms, survivability for VOIP phone systems. Elevators and swimming pool emergency lines.
2. Would you consider a managed VOIP hosted solution in lieu of the Centrex service? For example: ATA (analog terminal adapter) devices replace the copper.
We welcome all options. Please note limitations such as “not suitable for elevator emergency line as not line powered”
3. Approximately, how many DID numbers do you have?
If this question is related to SIP service, the RFP is looking for service for at least three large school districts plus many smaller districts. DID numbers are not available.
4. Would you have a need for burstable trunks with your PRI service? These are trunks that are available for use, but only used and billed when the standard trunks are all in use.
Can be proposed as an option.
5. Would you consider a managed VOIP hosted solution in lieu of the PRI service? For example: We offer a managed IP PRI that is a voice over IP solution.
Can propose as an option but most likely districts will migrate to SIP when replacing PRI circuits.
6. What premise based system are you using your SIP service with today?
A variety of systems are using SIP services. RFP responses should note limitations.
7. Would you have a need for burstable trunks with your SIP service? These are trunks that are available for use, but only used and billed when the standard trunks are all in use.
Can be proposed as an option.
8. Would you consider a managed VOIP hosted solution in lieu of the SIP service?
No.
9. Same as Centrex, what are you using the POTS lines for today? For example: fax, pool, alarm, fire, postage, or elevator.
Yes, all of those and likely others such as survivability for VOIP phone systems.
10. Would you consider a managed VOIP hosted solution in lieu of the POTS service. For example: ATA (analog terminal adapter) devices to replace the copper fax lines.
ATA units can be proposed as an option but this RFP is not selecting an overall district phone solution.
11. Can you tell us a little more about the new project with Oakland Schools and what the POTS lines will be used for?
SIP service will be needed for that project. Any use of POTS would be for survivability.
12. What type data network do you have today?
Multi gigabit MPLS network and private fiber.
a. Any objections to allowing a total voice over IP solution, over your data network, for all of your voice services?
Not looking for an overall voice solution in this RFP.
13. Does each location have their own data circuit?
Yes, every location has connectivity to the Internet.
14. Would you entertain a quote for a VOIP fully managed solution?
No.
a. Could we get an approximate count of how many total end users/phones stations are used currently today throughout Wayne County RESA?
That information is not available. Consortium contracts are used by every school district in Wayne County plus several other counties.
15. Is Wayne County RESA E-Rate funded?
Wayne RESA does file for E-Rate in Category One. However, Voice Services are no longer eligible under the E-Rate program. This is not an E-Rate compliant RFP.
16. On your proposal form that we will need to use, could there be a line added to allow us to input any discounts, promotions, or credits?
Please see page 3 below for alternate Attachment #2. Suppliers are not required to use this form; but may do so if they choose.
17. The link provided for the electronic forms is not coming up. When we click on the hyperlink, it takes us back to the main page. Is there another link or site we can use?
The attachments referenced in #5 (Section C, Proposal Process; pages 4-8) are included in the RFP document (pages 19-33). The link takes you to the electronic copy of the RFP (posted on WCRESA’s website)
Attachment #2
Bid Proposal Additional pages may be added as needed to propose alternative solutions
Supplier: Contact:
Address: Supplier email:
Phone Number: Fax Number:
Supplier web site:
*-this list is a cost summary for each solution proposed in accordance with Schedule A below
Description Bid Price
Centrex or equivalent Cost per line per month Cost per local call Minimum number of circuits Installation costs Proposed contract length
ISDN PRI
ISDN PRI with unlimited local and long distance calling price per month ISDN PRI by call price per month Cost per call - local Cost per minute – long distance Cost per month per DID Minimum number of circuits Installation costs Proposed contract length
SIP Trunking SIP Trunking – calling cost per trunk per month with unlimited local and long distance
SIP Trunking – cost per trunk per month, basic service Cost per call/per minute Cost per month of DID or block price (specify block) SIP Trunking – set up Fees/Costs Cost per month for optional Internet circuit Minimum number of circuits Proposed contract length
Long Distance Service Long Distance – cost per minute Minimum number of minutes Proposed contract length
POTS Service POTS (Plain Old Telephone Service) price per line per month Cost per local call POTS (Plain Old Telephone Service) price per line per month – unlimited calling Installation cost/fees Proposed contract length
Description Bid Price
Cellular Fax Solution/POTS Replacement – product name Provide additional documentation Cost per device Monthly service fee Additional monthly charges (specify) Contract terms
Additional Proposed Services, Discounts, Promotions, etc. (if any): Price
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