Addenda 01 - Product Description.pdf

PRODUCT DESCRIPTION

Naval Special Warfare Command

Vehicle Maintenance Virtual Data Access

1. BACKGROUND

Naval Special Warfare owns, operates, and maintains a global fleet of 1,600 commercial vehicles. Maintenance work is completed in maintenance shops located in Hawaii, Bahrain, Guam, California, Virginia, Arkansas, Nevada, and Mississippi.

Vehicles range in age from current manufacturing year to the 1990’s. NSW has been using web-based access to commercial vehicle maintenance and repair information and had excellent success obtaining necessary information to maintain equipment in a high state of readiness. Information needed includes updated maintenance data, diagnostic and troubleshooting guides, recall notices and Web based maintenance procedures for both automotive and heavy truck vehicles of all manufacturing years. Web access is used at each mechanic shop to determine how to perform specific tasks and identify the parts needed.

Having the proper service and repair information is vital to safe vehicle operations.

Original Equipment Manufacturers (OEM) have replaced their paperback service and repair manuals with compact disks and DVD’s. Utilizing a web-based system eliminates the need to store manuals, update data files and ensures the latest technical information is available to conduct trouble shooting points learned in the field by model and year. Mobile technicians can access the information through a phone if required when working in the field. By utilizing a web based automotive service and repair website there is no software to install; can be accessed from any computer or tablet with internet access and has no infrastructure costs.

2. OBJECTIVE

2.1. Purchase password enabled access to web-based repair and maintenance information, simplify data access, reduce file management complexity, eliminate data storage, and ensure timely information updates. The required manuals shall include commercial vehicles (car and light duty trucks) as well as medium and heavy trucks (Box Vans, Buses, 18 wheelers, etc).

3. DESCRIPTION OF REQUIREMENT

3.1. Product Name: Mitchell Repair Information Company, LLC. Remote database access authorizations.

3.2. Description and Capabilities: Web based access accounts provided on the vendors portal to retrieve maintenance, repair, parts and troubleshooting information for commercial light and heavy-duty vehicles.

3.3. Vendor shall provide separate Login and password for each license at each of the 8 locations specific in Section 3.5 below.

3.4. Specifications/Salient Characteristics:

3.4.1. Truckworks (Brand Name)

3.4.2. ProDemand (Brand Name)

3.5. Locations:

Require Prodemand and Truckworks web site access at NSW locations:

- Pearl City, HI

- San Diego, CA

- Virginia Beach, VA

- Stennis Space Center, MS

- Santa Rita, Guam

- Manama, Bahrain

- Fort Chaffee, AR

- Fallon, NV

3.6. Quantity: The vendor shall provide 16 total EULA. 8 ea. Truckworks and 8 ea. ProDemand. The Government shall have the ability to increase the number of web access accounts up to 50%. The price of each additional access account shall be in accordance with the established unit price in each option year.

4. PERIOD OF PERFORMANCE: The contract shall be for 5 years, a base award and 4 one-year option periods.

5. DELIVERY INFORMATION

5.1. Required delivery date: Upon Contract Award

5.2. Delivery POC Name: To be determined upon award

5.3. Delivery address: N/A

5.4. Special instructions: N/A

6. SECURITY

6.1. N/A

7. QUALITY ASSURANCE

7.1. The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms to include proper delivery of quantity and type of goods. The Government will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.