ACS FAP Educator PWS 09Dec2025.pdf

409th CSB Ver 7 20240913

PERFORMANCE WORK STATEMENT (PWS)

USAG Bavaria Army Community Service (ACS) Family Advocacy Program (FAP) Educator Services, Rose Barracks, Tower Barracks, Netzaberg, and Hohenfels

December 09, 2025

Part 1 General Information

1. General: The Family Advocacy Program (FAP) Educator Services (hereafter referred to as the Contractor) shall provide services in support of the Army Community Service (ACS), United States Army Garrison (USAG) Bavaria Military Community. The Contractor shall be responsible for classes on FAP-related topics to Soldiers, Department of Army (DA) civilians, and their Families. The Contractor shall also handle some routine FAP administrative actions. The Contractor shall provide their own transportation and all necessary equipment to fulfill this contract except as stated herein. The Contractor shall adhere to Army Regulations, Army Community Service policies and procedures. A Contracting Officer Representative (COR), appointed by the Contracting Officer (KO), will provide administrative oversight. Government reserves the right to supplement services provided by the Contractor through other available means.

1.1 Description of Services/Introduction: This is a non-personnel services contract to provide Family Advocacy Program Educator Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background: The USAG Bavaria Military Community's Army Community Service (ACS) has established a Family Advocacy Program (FAP). This program operates Army-wide to prevent domestic violence, acknowledging the unique challenges faced by Soldiers and their Family Members. Frequent relocations and extended absences of Soldiers can create additional stress. The FAP Educator will offer a wide range of FAP classes, along with administrative support both before and after the classes are conducted.

1.3 Scope: The Contractor shall provide non-personal service(s). The Family Advocacy Program (FAP) Educator Services (hereafter referred to as the Contractor) shall provide services in support of the Army Community Service (ACS), United States Army Garrison (USAG) Bavaria, Rose Barracks, Tower Barracks, Netzaberg, and Hohenfels Military Communities.

The Contractor shall be responsible for classes on FAP-related topics to Soldiers, Department of Army (DA) civilians, and their families. The Contractor shall also handle some routine FAP administrative actions such as program reporting and publicity for functions. The Contractor shall provide his/her own transportation and all necessary equipment to fulfill this contract except as stated herein. The Contractor shall adhere to Army Regulations, policies, and procedures. A COR, appointed by the KO, will provide administrative oversight. Government reserves the right to supplement services provided by the Contractor through other available means.

1.4 Objectives: The contractor shall provide classes and briefs and maintain the following: (See Part 5 Specific Tasks)

• Maintain class sign-in sheets, evaluations, and check on learning forms and information

• Schedule and prepare for classes

• Develop lesson plans and curriculum based on certification standards

• Update existing instruction materials and continuity book

• Utilize ACS marketing POC to publicize all aspects of the FAP educator program

• Attend unit high risk meetings, and parent advisory board meetings

• Shall provide a qualified individual to cover during all absences and information of the alternate within ten

(10) days after contract award. To be considered qualified, the backfill must have a CAC, computer access, OFI-86C State Criminal History Repository Check (SCHRs) Final Background Check (formerly called Childcare National Agency Check and Inquiries (CNACI)) and meet all onboarding requirements, including a minimum of a week of FAP Educator and CTS Training (Deliverable #A001)

• Document client information and all necessary data in CTS

1.4.1 Period of Performance: The Period of Performance shall be for one (1) Base Period of 6 months and two (4) 12-month option years. The Period of Performance reads as follow:

Base Period: 29 Sep 2025 – 28 Mar 2026 Option Year 1: 29 Mar 2026 – 28 Mar 2027 Option Year 2: 29 Mar 2027 – 28 Mar 2028 Option Year 3: 29 Mar 2028 – 28 Mar 2029 Option Year 4: 29 Mar 2029 – 28 Mar 2030

1.5 General Information: This contract is for one (1) Contract Manager, one (1) Alternate-Contract Manger and two (2) full-time FAP Educators. One (1) FAP Educator shall be physically located in the ACS Vilseck, Rose Barracks, building 322, and one (1) FAP Educator shall be physically located in the ACS Hohenfels, , Building 10A. The Contractor physically located in Rose Barracks, building 322, shall perform services in ACS Tower Barracks and in the Netzaberg Community as well. The Contractor shall have office hours from 0730-1600 Monday-Friday, excluding U.S. Holidays (as specified in 1.5.3.1). The Contractor instructions/services will occur in a variety of settings on the USAG Bavaria Military Community installations. The Contractor shall perform instructions/services eight (8) hours every day between the hours of 0730 and 1600. ACS FAP Outreach activities might be schedule outside office hours and the contractor shall support such events. The Contractor shall confirm time and location of job-related activities with the COR. The Contractor shall have access to the ACS building and to other facilities if needed.

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is how it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within thirty (30) days of contract award for approval. (Deliverable #A002) Subsequent modification shall be made as required or to respond to concerns of the COR.

One (1) copy of a comprehensive written Quality Control Plan (QCP) shall be submitted to the COR within five (5) working days when changes are made thereafter. After acceptance of the QCP the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten days. If the Government has provided comments, the Contractor shall then have five (5) calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than ten calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, location and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance?

e. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 3.7 Key Control)?

f. How will the Contractor inventory and track maintenance of all Government Provided Equipment / Materials?

g. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

h. How will the Contractor file and save all Quality Control related documents for the life of the contract plus five

(5) years?

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty (30) days upon completion of each option period or Task Order.

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 72 hours of identifying those issues. Verbal reports shall be followed up by written reports within ten (10) calendar days.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. holidays occurring during the normal workweek When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively. When the U.S. President issues an executive order for an unplanned holiday and the USAG Bavaria ACS is closed, the contractor shall not provide services.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents’ Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek. Host Nation Holidays are:

New Year’s Day January 1st Epiphany January 6th Good Friday Varies Easter Monday Varies Labor Day May 1st Ascension Day Varies Whit Monday Varies Corpus Christ Varies Assumption Day August 15th Day of German Unity October 3rd All Saints’ Day November 1st 1st. Christmas December 25th 2nd Christmas December 26th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0730 to 1600 Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0730 to 1600, Monday through Friday. The Government facility is open for operations during the recognized Host Nation Holidays identified in paragraph 1.5.3.2 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.2.1 Installation Closures: When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall communicate with the Contracting Officer’s Representative (COR) or Family Advocacy Program Manager (FAPM) and coordinate the rescheduling of any cancelled classes/briefs independently.

1.5.4.2.2 Inclement Weather Delay: If the contractor determines unsafe weather conditions for continued operations, the contractor shall notify the COR and FAPM three (3) hours prior to curtailing FAP classes/briefs due to inclement weather.

The contractor shall obtain an approval or agreement of the COR or FAPM to resume the scheduled programs.

The contractor shall coordinate with COR or FAPM in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire, or other emergency situations. The contractor shall be required to provide all normal services during an emergency response unless otherwise in coordination with the COR or FAPM, however emergency response requirements will take precedence over normal ACS operations.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0730 to 1600, Monday through Friday and state whether the facility is open or closed during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall always maintain an adequate workforce for the performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Most ACS/FAP Education and Training services are performed during regular working hours; however, some training sessions, workshops and events may be performed during other than normal working hours to include evenings and weekends to support the training needs. The contractor may consider using flexible, creative and effective planning to maximize use of personnel and resources to meet the scheduling needs of the customer. The COR or FAPM will notify the contractor of any training sessions, workshops or events to be held other than normal working hours. All services and administration times shall be scheduled monthly with the COR and FAPM NLT than the 15th of the month for the next month. (Deliverable #A003)

1.5.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.). This position is full-time, requiring forty (40) hours of services each week. The contractor is responsible for conducting business between the hours of 0730 and 1600 Monday thru Friday, except Federal holidays, the Government facility is closed due to local or national emergencies, administrative closings or similar Government directed facility closings. The Contractor must always maintain an adequate workforce for the performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. There will be times when a class/service will be requested on short notice and could not be scheduled in advance. These hours will be coordinated between the Contractor and the COR or FAPM and will be billed at the rates as awarded in the contract if necessary or flexed at the COR or FAPM discretion. All service performance will be determined by the COR or FAPM based on the needs of the community. All classes, briefings, services, and administration times shall be scheduled monthly with the FAPM or their designee NLT the 15th of the month for the next month. The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within five (5) workdays after date of contract award. The Government will review and either accept or return their comments to the Contractor within ten (10) days. The Contractor shall then have three (3) days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes. (Deliverable #A004)

1.5.5 Training Holidays: USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or days on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract will be performed at ACS Rose Barracks, building 322, ACS Tower Barracks, Netzaberg, and ACS Hohenfels, building 10A.

The Contractor shall provide a business phone number to the COR on the first day of duty as a means of notifying the Contractor for emergencies and client related calls.

1.6 Security Requirements: The following information is provided on security related matters. The contractor shall be responsible for safeguarding all government equipment, facilities, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.1 Security Program: Contractor personnel performing work under this contract must have a local background check, which includes FBI fingerprints, at the time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the Department of War (DoW) Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link:

http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf Due to this requirement, U.S. citizens must have lived in the U.S. for three (3) of the past five (5) years or if a foreign national, must have lived in Germany for at least one year, in order to complete the background checks required to obtain a Common Access Card (CAC) to allow access to a government computer and the set-up of a government e-mail address to perform the services. The Contractor shall obtain and maintain a CAC card for computer usage. The Contractor is responsible to complete all training and certification requirements to use the Government Local Area Network computer within three (3) days of contract award.

1.6.2 Personnel Security Clearance Requirements: RESERVED

1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Germany specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements. The Contractor shall return installation passes to the issuing Trusted Agent office when the contract is completed or when a Contractor employee no longer requires access. AE Reg 190-16 (and AE 190-16-G German translation) can be found on the following website:

https://www.aepubs.eur.army.mil/AE-Regulations/

1.6.3.1 The contractor shall collect the installation access passes the same day employment of an individual has expired/terminated and shall return them to the issuing office within three (3) workdays.” (Deliverable #A005)

1.6.3.2 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the Trusted Agent within three (3) workdays.

1.6.3.3 Common Access Cards (CAC): The Contractor shall provide the following information: Last, First Middle Name, Cadency Name, Personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) to the COR within 24 hours after award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5. (Deliverable #A006)

1.6.3.4 The Contractor shall ensure all assigned primary and alternate contract employee’s Computer Access Cards (CAC) remains in an active status by logging onto a Local Area Network computer at least once every thirty (30) days. The government does not bear financial responsibility or compensation for time dedicated to reactivating active directory accounts.

1.6.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors. A Care National Agency Check and Inquiries (CNACI) and local background checks are mandatory for all who provide services under the Family Advocacy Program (FAP). The Contractor must successfully pass the background checks with no derogatory information regarding issues of spouse and child abuse. Pending background check results, the Contractor shall provide non-sensitive job-related functions such as class preparation, update static displays, and shadow FAP staff for non-sensitive classes/briefs.

http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf https://www.aepubs.eur.army.mil/AE-Regulations/

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within three (3) days of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity Manager. As a minimum prior to beginning performance, Contractors employing local national and third country nationals shall furnish the Contracting Officer via the COR and the Requiring Activity Manager a Polizeiliches Fuehrungszeugnis, issued within the previous four months, no later than five (5) days after contract award. Forwarding correspondence from the Contractors shall identify the associated contract number. The Requiring Activity Manager will determine the favorability of the Polizeiliche Fuehrungszeugnis and notify the Contractor. The Contractor shall forward a copy of unfavorable Polizeiliche Fuehrungszeugnis to the Contracting Officer via the COR and the Requiring Activity Manager within three (3) days of receipt, identifying such with the appropriate contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (see paragraph 1.6.4.1 above same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable).

1.6.4.3 Contractor’s Pre-employment screening: The Contractor shall ensure that each individual hired under the contract has a favorable background check (Deliverable #A007). The Contractor’s pre-employment screening shall consist of:

• Review of application / resume (to include employment positions/current position with basis for job transition and documents reflecting any job-related incidents/outcomes or a preemployment screening tool that identifies job/employment history regarding related incidents and outcomes.

• Personal interview.

• Reference checks (minimum of two past employer references)

• Assessment of individual’s eligibility, qualifications, temperament and suitability for work with military Families experiencing Family violence to include children.

• A completed check of the State Child Abuse Registry by using www.nsopw.gov (for those states that authorize this check) and the National Sex Offenders Registry.

• Ensure that all applicants shall not have a record associated with the types of offenses IAW Technical Exhibit 9-

UNFAVORABLE INFORMATION OR OFFENSES. Any information discovered during the initial screening process, during re-investigations, or that surface during the continuous evaluation process shall be considered disqualified.

1.6.4.3.1 Once all pre-employment screening requirements have been completed the Contractor shall forward the completed “Pre-Employment” packet to the FAPM or government designee at the Installation where services will be provided. The Contractor shall not forward a request for background checks if pre-employment screening reveals mandatory/automatic disqualifying offenses (see 1.6.2.3.4 below). The Contractor shall ensure all forms are complete and legible prior to submission. The packet shall contain:

• IMCOM Worksheet 30A, Work Order Ticket Checklist

• IMCOM Form 30, Background Check Work Order Ticket (Sections III & IV completed).

• DD 2981, Basic Criminal History and Statement of Admission – (Department of War Child and Youth (C&Y) Programs).

• OF 306, Declaration for Federal Employment.

• DA Release/Consent Statement.

• DA Form 5018-R, ADAPCP Client’s Consent Statement for Release of Treatment Information.

• IMCOM Worksheet 29, Child Services SCHR Residency Information Sheet.

• Current resume.

• 2 past employer references check completed with documentation.

• Proof of citizenship (Birth Certificate, Certificate of Citizenship-INS, and Certificate of Naturalization, DS- 1350, FS-545, or FS 240).

• Position Description/Summary of Duties.

• SF 85 (if requested for contractors who RSI Interpol Checks).

1.6.4.3.2 The FAPM (Government Employee) shall review the Pre-Employment packet for legibility and completeness and coordinate with Contractor’s Program Manager (or POC designated by Contractor) to correct any deficiencies and begin processing of background checks IAW local installation procedures.

1.6.4.3.2.1 Email the Contractor within three business days with instructions for the individual to initiate the National Background Investigation Bureau (NBIB) Childcare Tier 1 with State Criminal History Repository Check (SCHR) (formerly called Childcare National Agency Check and Inquiries (CNACI)) or Tier 1 with SCHR (or equivalent TIER investigation without SCHRs in combination with the SCHR Special Agreement checks) and Interpol checks (as required). The individual must complete Electronic Questionnaires for Investigations Processing (e-QIP) system within 1-2 days of receiving e-QIP link for the TIER 1 investigation and respond to any corrections requested within 1 day. Contractor shall ensure individual’s timely completion of fingerprinting at their nearest Army Installation. The Contractor shall provide the instructions to the individual and direct immediate compliance (within 7 days after being notified by the FAPM). May need to have prints re-taken if prints are unclassifiable. If reprinting is required, individual shall report for re-printing within 3 days of notification.

If the individual fails to complete background check requirements within prescribed timelines they will be removed from contract.

1.6.4.3.2.2 Receive the interim suitability adjudication results of the FBI Fingerprint Check and the Installation Records Check and documentation an investigation was submitted on the Background Check Verification Checklist. This will allow the contractor to begin work with children under Line of Sight Supervision. The individual is not cleared to work outside of LOSS until a favorable final suitability adjudication checklist is received showing completion and adjudication of the Tier I w/SCHR. (Response – Yes, the FAP staff member may work with children under Line-of-Sight Supervision only, however, a FAP staff member shall not work with or be in the presence of any child without parental presence.

1.6.4.3.2.3 Receive the results of the final suitability adjudication on the Background Check Verification Checklist and process all background check results in accordance with Army Directive 2014-23 and procedures listed below. The notifications to the Contractor shall be processed as follows:

1.6.4.3.2.3.1 Favorable Interim Suitability Adjudication Background Check Verification Checklist. After completion of the Pre-screening documents, IRCs, FBI Fingerprint Check, and submission of the TIER 1 with SCHRs, the FAPM will provide a copy of the Background Check Verification Checklist to the Contractor within three business days of receiving the results.

This checklist will indicate the completion dates of the IRCs and FBI Fingerprint Check and will be used to track the five-year reverification date for the individual’s background checks. The FAPM will also provide a letter to the Contractor that the individual is CLEARED to provide care, in a LOSS Status, under the contract.

1.6.4.3.2.3.2 Favorable Final Suitability Adjudication Background Check Verification Checklist. The FAPM will provide a copy final Background Check Verification Checklist (BVC) documenting the final suitability determination to the Contractor within three business days of receiving the results. This checklist will indicate the completion dates of all prescreening documents, IRCs, FBI Fingerprint Check, and the Tier 1 with SCHR (or equivalent Tier investigation without SCHRs in combination with the SCHR Special Agreement checks) and Interpol checks (as required). The FAPM will also provide a letter notifying the Contractor that the individual is CLEARED to provide care under the contract and does not require LOSS.

This letter will be maintained by the FAPM for two years following the termination of the individual’s services.

1.6.4.3.2.3.3 Derogatory Information – If the background checks and/or investigation reveal derogatory information, the Contractor shall be notified if the Department of the Army G-1 Consolidated Services Suitability Cell (CSSC) requires additional information or there is a mandatory disqualifier. Requests for additional information from the CSSC must be responded to within a timely manner (not longer than 10 days). (**Note** The actual background check results are property of the U.S. government and will not be released to the Contractor or anyone else to include the individual). Individuals with any type of derogatory findings or discrepancies will not be authorized to work under this contract until an INTERIM favorable adjudication determination is made by the CSSC. Individuals may be required to provide further information to the CSSC to receive a final adjudication. At any time, the Contractor may elect not to proceed with the adjudication process and dismiss the individual from working under this contract. The Contractor can also elect to proceed with the adjudication process and await final adjudication. Once final adjudication has been made by the CSSC, the FAPM will provide a letter notifying the Contractor of the individual’s status of “suitable” or “unsuitable”. This suitability letter will be maintained by the FAPM for two years following the termination of the individual’s services. All documentation forwarded to the Contractor regarding background checks/investigations and the suitability determination shall be placed into the individual’s file maintained by the Contractor.

1.6.4.3.3 Background Check Reverification Requirements: All individuals are required to reverify IRCs, FBI Fingerprint Checks, and SCHR Special Agreement Checks every five years. The background checks will expire 5 years from the date of the earliest returned background check document. If derogatory information surfaces during reverification that could put children at risk the individual shall be removed from contact with children until case is adjudicated and individual found suitable for continued employment. Individuals will not be authorized to provide services under this contract if any portion of their background checks have expired. Contractor will maintain tracker of when reverification is due for all individuals and will submit, to the FAPM, the following reverification paperwork not later than 90 days prior to expiration:

• IMCOM Worksheet 30A, Work Order Ticket Checklist.

• IMCOM Form 30, Background Check Work Order Ticket (Sections III & IV completed).

• DA Release/Consent Statement (Replaces IMCOM Form 23, Background Check Consent).

• DA Form 5018-R, ADAPCP Client’s Consent Statement for Release of Treatment Information.

• IMCOM Worksheet 29, Child Services SCHR Residency Information Sheet.

• SF 85 (if requested for contractors who RSI Interpol Checks).

1.6.4.3.4 Mandatory / Automatic Disqualification: No person, regardless of circumstances, will be approved to provide services under this contract if the individual has been convicted in either a civilian or military court (to include any general, special or summary court-martial conviction) or received non-judicial punishment under Article 15 of the Uniform Code of Military Justice, of a sexual offense, a drug felony, or any criminal offense involving a child victim. Additionally, an individual that has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or serious injury to a child or dependent person entrusted to the individual’s care, is not eligible to provide care under this contract. Army Directive 2014-23 and DoDI 1402.05 provide detailed information regarding criteria for mandatory disqualification and criteria for presumptive disqualification. Since the completed CNACI process can take up to 18 months, staff may be issued a CAC upon favorable completion of the preliminary investigation and be eligible to begin work. If the CNACI process is completed and the contractor staff are not approved, the CAC will be revoked. The contractor shall notify the COR No Later Than (NLT) three business days if it encounters difficulties with the CNACI process that will prevent it from completing the process.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.8 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially about changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9 Key Personnel: The following are considered key personnel by the Government: Contract Manager, Alternate Contract Manager and FAP Educators. The Contractor shall provide a local Contract Manager who shall be responsible for the performance of the FAP Educators. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. Qualifications for all key personnel are listed below:

1.9.1 Contract Manager and Alternate Contract Manager: The contractor shall provide a local (Located in Germany) Contract Manager and Alternate Contract Manager who shall be responsible for the performance of the work. The local Contract Manager and Alternate Contract Manager must have a higher-level education as specified in the educational requirements of the FAP Educator in health and human services related field. The resume provided by the Contract Manager and Alternate Contract Manager must demonstrate successful completion of 24 semester hours in social sciences related courses such as psychology, sociology, human services, social work, counseling, etc., or must demonstrate a minimum of 5 years’ experience within the past 10, working as a Program Manager for similar human services related Contracts.

(Deliverable #A008).

1.9.2 FAP Educator: The following qualifications are necessary for this position and shall be provided with the proposal.

1.9.2.1 Education: The Contractor shall have, in accordance with AR 608-18, US standard Bachelor’s Degree with one of the listed majors from an accredited college or university, and a minimum of 24 hours in Social Work, Psychology, Counseling, Marriage and Family Counseling, Public Administration or Public Health. Upon award of the contract or within 24 business hours of an identified change in assignment of individual, the contractor shall provide certified transcripts and diploma to the COR and FAPM. (Deliverable #A009).

Required Bachelor’s Degrees majors, in rank of preference:

Bachelor’s Degree in Social Work Bachelors’ Degree in Psychology Bachelors’ Degree in Family and Child Counseling Bachelor’s Degree in Counseling Bachelor’s Degree in Behavioral Science Bachelor’s Degree in Community/Public Health Bachelor’s Degree in Education

1.9.2.2 Qualifications: The Contractor shall have:

1. Ability to perform all Specific Tasks IWA the Performance Work Statement (PWS).

2. US standard Bachelor’s degree from an accredited college or university in one of the acceptable degrees IAW 1.10.2.1, and:

• Required experience, in order of preference:

1. Two (2) years of experience with and organization which act towards the prevention of Child and spouse/domestic/intimate partner abuse, for example, an Armed Forces Family Advocacy Program, or

2. Two (2) years of experience in Family and Children Services; for example, experience working with child protection services, domestic violence victim advocacy services or women’s shelters.

3. Pre-employment screening as outlined in 1.6.4.3

4. The Contractor consent to the Department of War background check at the time bid is submitted. This background check (reference 1.6.4) will verify that the contractor has not been involved in incidents of Family violence. To be able to perform all services under this contract the contractor shall have an OFI-86C State Criminal History Repository Check (SCHRs) Final Background Check (formerly called Childcare National Agency Check and Inquiries (CNACI)).

5. All personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. To obtain a CAC the Contractor shall have at a minimum, a favorable National Agency Check with Inquiries (NACI) background check.

6. Pay grade for this position shall be at a minimum the equivalent of a 2025 GS-9 Step 5.

7. Knowledge of the military system and military family lifestyle.

8. Knowledge of Army Family support system and Army Community Service and its programs

9. Experience conducting professional trainings/briefings and knowledge of the military organizational structure.

10. Knowledge of Army administrative/correspondence rules.

11. Experience utilizing computer programs necessary for accomplishment of duties (i.e. MS Word, Excel, PowerPoint, internet and email). One (1) year experience using these programs in development and delivery of classes in a military or office setting, such as Army Community Service.

12. Ability to present information orally and in written format (i.e., marketing) (in clear English with excellent comprehension) to clearly communicate with and instruct colleagues, supervisors, and clients.

13. German or Spanish language skills are a plus but not required.

1.10 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11.1 Contractor workspace (staging site, on-site office, desk, or work area, etc.): Shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance ten (10) calendar days after contract award. Workspace sign location shall be coordinated with the COR.

Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting, or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

(Deliverable #A010)

1.11.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge IAW Contractor Identification (AE Reg. 27-715). The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor personnel changes (Deliverable #A011).

1.12 Contractor Travel: The Contractor shall arrange individual travel. The cost for travel shall be included in the contract price /not separately priced. Contractor shall be required to travel between Rose Barracks, Tower Barracks, Netzaberg, Hohenfels, and if necessary to other locations and to carry training aids to these locations in support of this PWS.

The contractor is expected to travel approximately five hundred (500) miles per month. The contractor shall be required to travel during the performance of this contract to attend meetings, conferences, and training. The FAP Educator may attend professional training if it is in the best interest of the US government, recommended by the FAP-M and approved by the appropriate personnel within the Morale, Welfare and Recreation Division. The cost for travel shall be included in the contract price.

1.13 Other Direct Costs (ODCs): Contractor shall provide their own transportation and all necessary equipment to fulfill this contract except if stated otherwise in this PWS. Other direct cost requirements include cost of local transportation associated with training activities included in the PWS. These costs must be included in the proposal upon submission.

1.14 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.15 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer.

The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.16 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at…