Acquisition Services Performance Work Statement DRAFT.pdf

AAQ-700 Performance Work Statement

(PWS)

Acquisition Services Contract

PERFORMANCE WORK STATEMENT

Acquisition Services Contract (ASC) for Mike Monroney Aeronautical Center (MMAC) Acquisition Services Division

1.11.2022

TABLE OF CONTENTS

1.0 INTRODUCTION

2.0 GENERAL REQUIREMENTS

3.0 GOVERNMENT PROVIDED PROPERTY AND SERVICES

4.0 DIRECTIVES/REFERENCES

5.0 LABOR CATEGORIES AND PERSONNEL QUALIFICATIONS

6.0 REPORTING

7.0 PERFORMANCE/SERVICE SUMMARY

8.0 CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

9.0 EMERGENCY SITUATIONS & EXERCISES DURING CONTRACT PERFORMANCE

1.0 INTRODUCTION

This is a non-personal services contract to provide acquisition services as defined in this Performance Work Statement (PWS). The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers are accountable solely to the Contractor who in turn is responsible to the Government.

1.1 Background

The Aeronautical Center Acquisition Services Division (AAQ-700) provides a wide range of acquisition services that enable FAA lines of business to accomplish our shared mission of a safe and efficient National Airspace System (NAS). AAQ-700’s mission is to “Partner with Customers to provide Sound Business Advice and Effective Acquisition Solutions.” Acquisition Services are required at the Mike Monroney Aeronautical Center (MMAC) in Oklahoma City, Oklahoma. Services required include, but are not limited to, acquisition and administration of contracts for supplies, services, spares, repair and maintenance and construction services in support of NAS facilities.

In addition, The Aeronautical Center Acquisition Services Division (AAQ-700), located at MMAC, Oklahoma City OK, has a requirement for contract support to assist AAQ customers in preparing their up-front acquisition documentation in compliance with established acquisition policy and procedures. Contract support is also needed to provide Cost/Pricing Support for AAQ-700 Contracting Officers (COs) and Contract Specialists (CSs).

The purpose of this contract is to provide support to AAQ-700 to facilitate completion of the growing acquisition workload across the FAA. This Performance Work Statement (PWS) provides for professional acquisition support disciplines. This contract does not provide for Contractor employees to perform inherently governmental duties such as obligating appropriated funds or executing contractual documents.

The FAA has utilized the FAA Acquisition Management System (AMS) since April 1, 1996; thus individuals will be required to perform functions in accordance with (IAW) AMS and unique FAA business processes. This information does not constitute a guarantee to the Contractor that these levels of support will be maintained throughout the duration of this contract, but rather provides the Contractor a means for determining the types and numbers of personnel that may be required to support the requirement.

The Acquisition Management System (AMS) dictates the policies and procedures related to all phases of FAA acquisitions. The AMS and AMS Procurement Toolbox are available electronically on the Internet for use by Contracting Officers and the customers of the FAA. The Internet site for FAA acquisition policy is http://fast.faa.gov.

Both DOT and FAA orders govern policy and procedures inclusive and exclusive of the acquisition process.

1.2 Objective

The objective of this contract is to support AAQ-700 by obtaining qualified personnel to provide acquisition support services in the contract specialist/contract administrator discipline for a period TBD. The services required are not inherently governmental functions. The skill set will be substantially similar to the skill set required of the civil service OPM 1102 series with competence at the GS-5 through GS-14 levels as specified in paragraphs below and as further described in this PWS.

The OPM 1102 series is described as follows:

Basic Requirements for GS-5 through GS-12 http://fast.faa.gov/

A. A 4-year course of study leading to a bachelor's degree with a major in any field;

or B. At least 24 semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.

Applicants who meet the criteria for Superior Academic Achievement qualify for positions at the GS-7 level.

The following table shows the amounts of education and/or experience required to qualify for positions GS-7 thorough GS-12 covered by this standard.

GRADE EDUCATION SPECIALIZED EXPERIENCE

GS-7 1 full academic year of graduate education or law school or superior academic achievement

1 year equivalent to at least GS-5

GS-9 2 full academic years of progressively higher level graduate education or masters or equivalent graduate degree or LL.B. or J.D.

1 year equivalent to at least GS-7

GS-11 3 full academic years of progressively higher level graduate education or Ph.D. or equivalent doctoral degree

1 year equivalent to at least GS-9

GS-12 and above

(No educational equivalent) 1 year equivalent to at least next lower grade level

Equivalent combinations of education and experience are qualifying for all grade levels for which both education and experience are acceptable.

Graduate Education. To qualify for GS-1102 positions on the basis of graduate education, graduate education in one or a combination of the following fields is required: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.

Note - For positions at GS-7 through GS-12, applicants who are qualifying based on experience must possess at least one year of specialized experience at or equivalent to work at the next lower level, that provided the knowledge, skills, and abilities to perform successfully the work of the position, in addition to meeting the basic requirements in paragraph A or B, above.

A. Exceptions: Employees in GS-1102 positions will be considered to have met the standard for positions they occupy on January 1, 2000. Employees who occupy GS-1102 positions at grades 5 through 12 will be considered to meet the basic requirements for other GS-1102 positions up to and including those classified at GS-12. This includes positions at other agencies and promotions up through grade 12. However, employees must meet specialized experience requirements when seeking another position.

Basic Requirements for GS-13 and Above A. Completion of all mandatory training prescribed by the head of the agency for progression to GS-13 or higher level contracting positions, including at least 4-years experience in contracting or related positions. At least 1 year of that experience must have been specialized experience at or equivalent to work at the next lower level of the position, and must have provided the knowledge, skills, and abilities to perform successfully the work of the position.

and B. A 4-year course of study leading to a bachelor's degree, that included or was supplemented by at least 24 semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.

C. Exceptions: Employees in GS-1102 positions will be considered to have met the standard for positions they occupy on January 1, 2000. This also applies to positions at the same grade in the same agency or other agencies if the specialized experience requirements are met. However, they will have to meet the basic requirements and specialized experience requirements in order to qualify for promotion to a higher grade, unless granted a waiver under Paragraph D.

D. Waiver: When filling a specific vacant position, the senior procurement executive of the selecting agency, at his or her discretion, may waive any or all of the requirements of Paragraphs A and B above if the senior procurement executive certifies that the applicant possesses significant potential for advancement to levels of greater responsibility and authority, based on demonstrated analytical and decision making capabilities, job performance, and qualifying experience. With respect to each waiver granted under this Paragraph D, the senior procurement executive must document for the record the basis of the waiver. If an individual is placed in a position in an agency on the basis of a waiver, the agency may later reassign that individual to another position at the same grade within that agency without additional waiver action.

Some labor categories identified in this PWS may be bona fide professional labor and may be exempt from the Fair Labor Standards Act (FLSA).

Contractor services will be performed using facilities and materials provided by the Government. Services will be principally performed at the MMAC, Oklahoma City, Oklahoma, unless otherwise stipulated by the Government on individual task order(s).

The services performed must conform to this contract and the resulting work products must conform to all applicable Federal, FAA, state, and local regulations and policies including, but not limited to, the FAA's AMS — noting that the FAA is exempt from the Federal Acquisition Regulation (FAR) and its policies and procedures.

Additionally the compensation packages must be the same for both the prime contractor’s employees and any employees that are under the management of sub-contractors.

1.3 Definitions

AAQ-700- Aeronautical Center Acquisition Services Division.

ACQUISITION SERVICES CONTRACT (ASC) PROGRAM MANAGER – The FAA Program Manager (PM) assigned to this contract. The person authorized by AAQ to work the requirements, funding justifications, and contract activities with the CO, the AAQ-700 Division Managers, the Center POCs, and Managers. The FAA PM works collaboratively with the Contractor PM to resolve issues and to clarify activity assignments.

AMS – Acquisition Management System. FAA’s policy and guidance for all acquisitions.

CAPITAL IMPROVEMENT PLAN (CIP) - A plan published by the FAA, generally on an annual basis, that reflects current system enhancements, modernization, and expansion requirements for facilities, equipment, and other capital needs of the agency. The plan is utilized for establishing detailed financial baselines for FAA projects and is located within the FAA SPIRE tool for managers.

CONTRACTOR – A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (CO) – The FAA Contracting Officer assigned to this contract. The person authorized on behalf of the Government to negotiate, award, administer, and modify the contract. The assigned CO is the only individual with the authority to direct the work of the Contractor and is the only individual who can legally bind the government.

CONTRACTING OFFICER’S REPRESENTATIVE (COR) – An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment must be in writing and must state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract. The COR is responsible for coordinating task orders, in writing, with the contract site supervisor.

CONTRACTOR PROGRAM MANAGER – The designated contract key personnel who manages the contract performance, financial management, and contract employee relations. The Contractor PM is the primary contact for the CO and the FAA Program Manager for contract management.

DOT- Department of Transportation.

FAA- Federal Aviation Administration.

eDOCS – The electronic document management system that standardizes the storage of FAA documents.

FAA ALTERNATE WORK SCHEDULE (AWS) – The ability to perform duties during alternate hours separate from the typical FAA 0800-1630 workday but between 0600 and 1800.

FAA SECURITY SPECIALIST – The individual who initiates the background investigation for new contract employees after the Contractor processes the request. This individual coordinates with the FAA Program Manager for the appropriate accounting information to process the investigation request.

FEDERAL TRAVEL REGULATIONS- Prescribed by the General Services Administration, for travel in the conterminous 48 United States, available on a subscription basis from the: Superintendent of Documents, U.S.

Government Printing Office, Washington, DC 20402.

FEDERAL PROCUREMENT DATA SYSTEM (FPDS) – Single source for US government-wide procurement data. The federal government uses the reported data to measure and assess the impact of federal procurement on the nation’s economy, learn how awards are made to businesses in various socioeconomic categories, understand the impact of full and open competition on the acquisition process, and address changes to procurement policy.

GOVERNMENT PROPERTY – All property owned or leased to the Government or acquired by the Government under the terms of the contract.

DEFECTIVE SERVICE – A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE – Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

DELPHI - a web-based financial management system based on Oracle Federal Financials. Delphi is integrated with the new acquisition/procurement system (PRISM) and is the backbone of the FAA financial system and data.

MMAC – Mike Monroney Aeronautical Center located in Oklahoma City, Oklahoma.

NATIONAL AIRSPACE SYSTEM (NAS) – The equipment and facilities used by the FAA throughout the United States and its territories for operational air traffic control.

PHASE-OUT – Periods used for transition or contract close-out. FAA CO will coordinate close-out or transition tasks as required. Negotiations will be conducted as required.

PHYSICAL SECURITY – Actions that prevent the loss or damage of Government property.

PRISM – PRISM is a comprehensive procurement management system. This system is integrated with DELPHI, DOT’s financial system.

PROGRAM MANAGEMENT REVIEW (PMR) – Quarterly review of the technical, cost, and schedule-controlled activities under the contract. The PMR is facilitated by the Contractor Program Manager and details are described in the PWS Reporting Requirements.

QUALITY ASSURANCE – The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY CONTROL – All necessary measures taken by the Contractor to assure that the quality of an end product or service meet contract requirements.

QUALITY CONTROL OFFICER – Designated FAA representative who maintains the associated business process for work assignments.

SITE SUPERVISOR – The site supervisor coordinates with the FAA COR to ensure adequate communication and contract performance. The site supervisor is considered key personnel.

STAKEHOLDERS – Organizations or individuals who have influence over, or interest in, the product, service, or those who provide the product or service.

SUBCONTRACTOR – One that enters into a contract with a prime Contractor. The Government does not have privity of contract with any Subcontractor.

WORKDAY – The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK – Monday through Friday, unless specified otherwise.

1.4 Scope of Work

The Contractor must provide all qualified personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other non-personal services necessary to perform services as defined in this PWS, except for those items specified as government furnished property and services. The Contractor must perform to the standards in this contract. The services include, but are not limited to, a wide variety of functions encompassing the entire spectrum of the acquisition process IAW any referenced documents and any other agency or locally developed policies and procedures. Below is a non-comprehensive list of tasks the Contractor will perform.

• Review and provide coordination (when applicable) for procurement request packages and supporting documents, i.e., specifications, plans, statements of work, Independent Government Cost Estimate (IGCE), Single Source Justifications (SSJs), planning templates, etc. to determine if they are complete.

Provide information to enable the CO to determine proper acquisition strategy.

• Prepare and develop solicitation document, such as Screening Information Requests (SIR), Request for

Proposals (RFP), Requests for Offers (RFO), and Request for Quotes (RFQ) as well as the appropriate contract award documents for CO’s signature. Ability to effectively establish proposal and award criteria within Sections L and M to include appropriate level of proposal detail required by the vendor(s) and appropriate level of technical analysis (i.e. Best Value, Lowest Price Technically Acceptable or Lowest Price) based upon documentation provided by requiring organization (i.e. Technical Evaluation Plan ).

• Perform analysis of quotes, offers and proposals received. If adequate competition does not exist or single source acquisition has been approved, then must be able to provide effective negotiation skills to assist in determining price fair and reasonable.

• Provide information to the CO for determinations regarding offeror responsiveness and responsibility, contract cost and pricing, proposals and past performance.

• Prepare all final required contract documentation for award by a CO.

• Provide information to assist the CO in resolving problem areas related to contract performance for CO's use in evaluating Contractor’s performance.

• Prepare amendments to solicitations or contract modifications to reflect the Government’s requirement.

• Monitor the progress of deliveries, initiating follow-ups and reporting findings of the facts causing delivery delays or otherwise affecting ordering terms and conditions to the CO, to include the review of invoices and other Contractor submittals.

• Distribute delivery and purchase orders and prepare responses to Contractor inquiries.

• Assist with cost and price analysis in accordance with applicable regulations and manuals.

• Recommend potential negotiation objectives using audit reports, technical analysis reports and pricing reports from other Government agencies or commercial entities for CO use.

• Prepare spreadsheets and pricing reports/memos in an easily understood, responsive and timely manner.

• Analyze prospective Contractor financial statements and prepare a report for use by the CO in determining the financial responsibility of a prospective contractor (financial pre-award survey).

• Analyze salary and wage data submitted with proposals using pricing indices such as the Consumer Price

Index, Global Insight, and the Producer Price Index.

• Analyze delivery delinquencies and performance discrepancies while recommending actions to implement resolution.

• Prepare contract files for closeout to include reviewing files for incomplete deliveries, determining requirements for close out audit, initiating all documentation/actions required for contract closeout.

• Prepare documentation for administrative contract actions including task orders, modifications and exercise of options.

• Prepare and develops data and materials required for presentations, meetings, and technical reviews.

Provides and/or participates in presentations/briefings as required and actively participates in meetings and technical reviews.

• Perform other acquisition-related, non-inherently governmental functions as required such as but not limited to assisting in Quality Review of SIRs, RFQs, Pre-Award Documentation, Procurement Planning Documentation, Single Source Justification, and Post-Award Administration.

• Maintain contract file in eDOCS ensuring all required documents are uploaded and in the file.

The services required will be performed for AAQ-700 and its customers. The purpose of this PWS is to describe the technical requirements for the required services. Specific details regarding the required services are provided in Section 5, Performance Requirements.

1.5 Task Requirements

The Contractor is responsible for providing qualified personnel in each of the functional areas that meet the minimum experience and educational requirements for the corresponding labor category prior to performance of services. The Office of Acquisition Services provides cross-organizational leadership to ensure that the operational programs supported by multiple lines of business are delivered on time, efficiently, and effectively.

1.5.1 Task: Program Management

The Contractor must manage the performance under this contract to ensure all the necessary cost, schedule and deliverable requirements as defined by this PWS are met. The Contractor must assign a full-time Program Manager/ Site Supervisor (PM/SS) that is deemed key personnel IAW AMS 3.8.2-17 to oversee the contract personnel, deliverables and financial responsibilities. The PM/SS must also develop, communicate, implement and execute the methodologies, processes and procedures described in each of the management plans listed in Section 6.0. The PM/SS must also monitor and report project status to the Government as described in Section 6.0. Program management tasks include:

• Managing the program for the Contractor.

• Developing and maintaining program management plans, including the Project Management Plan, Staffing Plan, Quality Control Plan and Transition-Out Plan.

• Serving as the primary point of contact for the CO, COR or FAA PM to resolve problems under the contract. The PM/SS must designate a representative as acting PM/SS whenever absent.

• Ensuring reports and other deliverables, to include CDRLs, are delivered on time.

Maintaining the appropriate staffing levels to meet the Government’s performance expectations. The PM must obtain prior approval from the FAA PM and authorization from the CO before filling vacant positions (does not apply to 1.5.2). When Government approved vacancies are not filled within 20 work days, the PM/SS must provide a written statement to the CO and COR outlining the reason(s) for not meeting the placement criteria with stated corrective actions to timely meet future employee placements and address any trends of increased turnover within contract performance.

• Attending meetings pertaining to contract performance as required by the CO, at any time during the term of this contract.

1.5.1.1 Site Supervision

In addition to the Program Management duties listed in Section 1.5.1, the PM/SS is also responsible for site supervising duties. The PM/SS is responsible for providing day-to-day supervision of employees performing under this contract. The PM/SS will be responsible for all quality assurance as specified in the Contractor’s Quality Control Plan (CDRL A0003). The PM/SS is the point of contact between the Contractor and the FAA CO/COR. (Full-Time Site Supervisors are considered to be Key Personnel in accordance with AMS 3.8.2-17). Site Supervisor Tasks may include, but are not limited to:

• Receiving, reviewing, signing, and accepting or rejecting Work Assignments from the

CO/COR/FAA Program Manager.

• Providing written justification for not accepting work.

• Identifying, communicating and resolving delivery problems related to contracting activities especially in the Simplified Purchase area.

• Assigning work to individual employees.

• Monitoring to ensure work is completed timely and accurately including close out of purchase orders and contracts; and exercise of options to established contracts.

• Resolving discipline problems with Contractor’s employees.

• Requesting overtime when needed.

• Resolving any other disputes with the COR.

• Attending meetings pertaining to contract performance as required by the CO/COR.

1.5.1.2 Key Personnel

The Contract Program Manager/Site Supervisor is considered Key Personnel. The Contractor must provide a contract manager who will be responsible for the performance of the work. The name of this person and an alternate who will act for the Contractor when the manager is absent will be designated in writing to the CO. The contract manager or alternate must have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate must be available between the hours, 0800 to 1630, Monday thru Friday except Federal holidays or when the government facility is closed (See Sections 2.1-2.3).

1.5.1.3 Contract Administration Services

In addition to the above listed PM/SS duties, the individual deemed to be the PM/SS will also be responsible for Contract Administration Duties as listed in section 1.5.3 of the PWS.

1.5.2 Task: Simplified Purchase Services

1.5.2.1 Overview

The work outlined in this section will be performed primarily in support of the FAA Logistic Center acquisition requirements but may include on a case by case basis other customers supported by AAQ-700. The Contractor will be required to procure requirements valued at less than $150,000.00 for such things as services, supplies and repair of equipment. Utilizing simplified purchasing procedures, the Contractor will process all documentation required to award purchase orders, delivery orders, or call orders as required. Simplified purchasing requirements must be competed to the fullest extent practicable.

1.5.2.2 Task List

Major duties include but are not limited to the following:

• Evaluate and research PRs for completeness. Identify procurement history, vendor codes and any other information necessary to aid in the acquisition process.

• Obtain unit price, delivery time, FOB point and other terms and conditions by issuing a written request for quotation or by obtaining a verbal quotation on urgent requirements or other requirements that require a verbal quotation such as the FAA computer systems being off line.

• Ensure that necessary funds are available or take actions to request increase in funding as required.

• Complete all required documentation, including the simplified purchase summary, to document such things as type of procurement, basis for determining fair and reasonable price (including negotiations in single source environment), vendor qualifications and competition.

• Make telephone, email or fax contact with vendors, item managers and other stakeholders as necessary.

• Utilize electronic technology for communications (e-mail); creating required documentation in MICROSOFT Office Suite and/or PRISM; and disseminating documents as required.

• Accomplish order administration duties that include, but are not limited to: reviewing, analyzing, and following-up on delinquent orders; contacting vendors, accounting technicians and item managers by the most efficient means as required; timely accomplishment of invoice review including resolving discrepancies; and performing all necessary actions to resolve any discrepancies on orders issued.

• Reconcile open requisition listing on a weekly basis, providing status on open requisition listing to the site supervisor.

• Ensure electronic documents are properly created and maintained in eDOCS in accordance with current policy and guidance for each contract action.

• Ensure all entries into contracting systems such as PRISM and FPDS are accurate and that when notified of errors, corrections are made in a timely manner.

• Other tasks as assigned, not delineated in the previous bullet points, but that would be appropriate for individuals with the stated personnel qualifications and which are neither inherently governmental functions nor performed as personal services.

1.5.3 Task: Contract Administration Services

1.5.3.1 Task Overview

The Specialist is to perform developmental and/or recurring assignments including, but not limited to, the administration and oversight of contracts and orders. The AAQ-700 Managers will provide, through the CO/COR and the Contract Site-Supervisor, administrative and technical direction with the assignment of projects given in terms of objectives, priorities and deadlines.

The Specialist will keep the cognizant CO and/or COR apprised of work status on a continuing basis. Completed work is reviewed prior to signature to assure appropriate factors have been considered. All documents, such as orders, modifications and supporting documentation will be prepared for the cognizant CO’s signature. Employees performing this workload must be qualified, at minimum, at the Procurement Clerk level.

The CO may at any time require the Contractor to either increase or decrease the number of hours to be provided by the Contractor in any particular contract labor category or assigned to the contract as a whole. Funds availability, changes in workload levels or changes in technical requirements may create a need for such changes. The Contractor must obtain prior approval from the FAA Program Manager (FAA PM) and authorization from the CO before filling vacant positions (does not apply to task 1.5.2). Attachment l outlines both historical and future estimated levels of support that may be required during the course of this contract. However, the levels of support and skills utilized may change anytime during contract performance. This information does not constitute a guarantee to the Contractor that these levels of efforts will be ordered during the life of this contract.

1.5.3.2 Task List

Major duties include but are not limited to the following:

• Apply a practical working knowledge of principles, techniques, methods and procedures applicable to acquisition regulations, laws and concepts of government purchasing and contracts. It should be noted that the FAA is governed by the FAA’s AMS and not the

FAR.

• Apply proper interpretation of laws.

• Apply sound business judgment is essential.

• Apply knowledge of the prevailing commercial market conditions.

• Utilize knowledge of purchasing methods such as competitive open market, Federal

Supply Schedule, mandatory supply sources, Federal Prison Industries and sheltered workshops for all contract types and includes construction, supplies, and services.

• Apply analytical ability and judgment in interpreting and applying acquisition policies and guidelines to a variety of contract administration and termination situations.

• Assure Contractor compliance with specific contract/order provisions.

• Analyze, evaluate and make recommendations related to purchase order/delivery order/task order/contract revisions and other situations concerning a variety of situations.

• Prepare documentation for administrative contract actions including modifications, exercise of options, etc.

• PM/SS will need to ensure Vendor Performance Evaluations are sent to appropriate AAQ-700 Manager immediately after exercise of options and contract closeouts

• Provide information to assist the CO in resolving problem with contract performance.

Maintain records related to Contractor performance for CO’s use in evaluating Contractor’s performance.

• Prepare contract modifications to reflect changes to the Government’s requirement.

• Monitor the progress of deliveries, initiating follow-ups and reports findings of the factors causing delivery delays or otherwise affecting ordering terms and conditions to a

CO.

• Timely accomplishment of invoice review including resolving discrepancies prior to recommending payment approval/disapproval to CO.

• Prepare spreadsheets and pricing reports/memorandums in an easily understood, responsive and timely manner. These reports/memorandums include such things as funding logs, modification logs, delivery order/task order logs and invoice logs.

• Prepare and develop for CO’s signature, solicitation documents, such as Screening

Information Requests, Request for Proposals, Requests for Offers, and Request for Quotes; pre-award documents such as procurement planning documents and Single Source Justifications; as well as the appropriate contract award documents, including purchase orders.

• Ensure electronic documents are properly created and maintained in eDOCS IAW current policy and guidance for each contract action.

• Ensure all entries into contracting systems such as PRISM and FPDS are accurate and that when notified of errors, corrections are made in a timely manner.

• Ensure official Agency correspondence relating to contract award, performance, contract administration, and any other related correspondence to be issued by the FAA CO is prepared per Agency guidelines and CO direction.

• Prepare contract files for closeout. This includes reviewing files for incomplete deliveries, unpaid invoices, and identifying any remaining fund balances to include queries in DELPHI, prior to processing closeout action in PRISM.

Additionally, when applicable, determine requirements for close-out audit, initiate actions for post completion inquiries, and complete all actions required as identified on the FAA contract close-out checklist.

PM/SS will need to ensure Vendor Performance Evaluations are sent to appropriate AAQ-700 Manager immediately after exercise of options and contract closeouts.

• Other tasks as assigned, not delineated in the previous bullet points, but that would be appropriate for individuals with the stated personnel qualifications and which are neither inherently governmental functions nor performed as personal services.

1.5.4 Customer Liaison for Front End Planning and Pricing Support

AAQ-700 provides acquisition services in support of all MMAC activities and programs. The office is comprised of the following branches in direct and indirect support of acquiring and administering supplies and services for the following organizations:

• AAQ-710 (Acquisition Support Branch).

• AAQ-720 (Franchise Acquisition Services Branch); and

• AAQ-730 (Operational Acquisition Services Branch).

The services provided will include but are not limited to the following tasks:

• Assist AAQ-700 customers and requiring organizations with procurement planning and preparation of complete procurement packages, which may include such items as:

Procurement Plans, Market Analysis, Statements of Work, Independent Government Cost Estimates, Technical Evaluation Plans, Evaluation Criteria, and Single Source Justification etc.

• Assist AAQ-700 customers and requiring organizations with the preparation of packages for Chief Financial Officer review and approval of acquisition strategy for procurement actions of $10 million or more-- to include a Business Case Analysis in addition to all other aspects of a complete procurement package.

• Act as a Liaison between the Contracting Officer and requiring organizations in the finalization of a complete procurement package.

• Assist AAQ-700 COs/CSs by performing price analysis and/or cost analysis on various types of acquisitions and contract actions.

• Perform other acquisition-related, non-inherently governmental functions as required such as but not limited to assisting in Quality Review of SIRs, RFQs, Pre-Award Documentation, Procurement Planning Documentation, Single Source Justification, and Post-Award Administration.

Acquisition methodologies will vary. The scope of need will be determined on individual task orders.

1.5.5 Task- Contract Pre-Award Services

The FAA anticipates using Contractors for Pre-Award and Award services beyond the Simplified Purchasing Services listed in para 1.5.2. These functions may include, but are not limited to:

• Conduct Market research, review and provide coordination (when applicable) procurement request, packages and supporting documents, i.e., specifications, plans, statements of work, Independent Government Cost Estimate (IGCE), Single Source Justifications (SSJs), planning templates, etc.to determine if they are complete.

Ensure milestones plans are completed in PRISM and provide information to enable the CO to determine proper acquisition strategy.

• Prepare and develop for CO’s signature, solicitation documents such as: Screening

Information Requests, Request for Proposals, Requests for Offers and Request for Quotes. Ability to effectively establish proposal and award criteria within Sections L and M to include appropriate level of proposal detail required by the vendor(s) and appropriate level of technical analysis (i.e. Best Value, Lowest Price Technically Acceptable or Lowest Price) based upon documentation provided by requiring organization (i.e. Technical Evaluation Plan).

• Perform analysis of quotes, offers and proposals received. If adequate competition does not exist or single source acquisition has been approved, then must be able to provide effective negotiation skills to assist and document determination of price fair and reasonable.

• Provide information to the CO related to offeror responsiveness and responsibility, cost and pricing, overall proposals, to include past performance.

• Analyze prospective Contractor’s financial statements and prepare a report for use by the CO regarding the financial responsibility of any prospective Contractor (financial pre-award survey).

• Analyze salary and wage data submitted with proposals using pricing indices such as the Consumer’s Price Index, the Producer’s Price Index, and Global Insights, etc.

• Prepare and develop data and materials required for presentations, meetings, and technical reviews including follow-up actions. Provide and/or participate in presentations/briefings as required and actively participate in meetings and technical reviews.

• Prepare all required documentation required for contract award.

• Ensure electronic documents are properly maintained in eDOCS IAW current policy and guidance for each contract action.

• Ensure all entries into contracting systems such as PRISM and FPDS are accurate and when notified of errors, corrections are made in a timely manner.

• Ensure official Agency correspondence relating to contract award, performance, contract administration and any other related correspondence is prepared per Agency guidelines and CO direction.

• Other tasks as assigned not delineated in the previous bullet points but that would be appropriate for qualified Contractor personnel and are neither inherently governmental functions nor performed as personal services.

1.5.6 Contract Personnel Effectiveness

In performance of all tasks under the contract the Contractor must comply with the following standards of effectiveness:

• Effectively communicate with all stakeholders, in a professional and courteous manner.

• Keep the Government advised on project status, potential problems, changes and other project activities.

• Ensure all correspondence, including “controlled” correspondence, is accurate, grammatically correct and accomplished in a timely and responsive manner.

• Ensure electronic documents are properly maintained in eDOCS IAW current policy and guidance for each contract action.

1.5.7 References

The following documents form a part of this PWS. All Contractor furnished support services must be IAW applicable laws and Federal regulations including the applicable documents below. The documents may be found at http://fast.faa.gov or upon request from the FAA.

• FAA AMS

• AAQ-700 Metrics, performance indicators, and outcome measures

• AAQ700 Work Instructions at https://ksn2.faa.gov/arc/amc/amq/quality_management/WORK%20INSTRUCTI ONS%20WI/Forms/AllItems.aspx http://fast.faa.gov/ https://ksn2.faa.gov/arc/amc/amq/quality_management/WORK%20INSTRUCTIONS%20WI/Forms/AllItems.aspx https://ksn2.faa.gov/arc/amc/amq/quality_management/WORK%20INSTRUCTIONS%20WI/Forms/AllItems.aspx

2.0 GENERAL REQUIREMENTS

2.1 Hours of Operation

AAQ-700’s personnel observe a variable work schedule performed during the hours of 0600-1800, Monday through Friday. The Site Supervisor (SA) must be available daily 0800-1630, unless otherwise approved by the CO. For each assigned personnel, the Contractor must provide continuous full-time (i.e. eight work-hours per day), acquisition support services, Monday through Friday, unless otherwise requested and approved by the CO/COR, which can begin not earlier than 0600 and end not later than 1800. The Contractor is neither required nor prohibited from participating in alternate work schedules utilized by AAQ-700, consistent with meeting contract requirements as well as being coordinated and approved by the CO/COR.

2.2 Observance of Legal Holidays and Facility Closures:

Contractor will not normally be required or allowed to work when their assigned facility is on holiday or closed.

During such periods, the Contractor will not be compensated for labor hours without 1) advanced direction by the Contracting Officer or COR or 2) the work being a response to a Government emergency. Following is a list of U.S.

Federal holidays and potential reasons for facility closures:

a. New Year’s Day, January 1

b. Martin Luther King’s birthday, the third Monday in January

c. Washington’s birthday, the third Monday in February

d. Memorial Day, the last Monday in May

e. Juneteenth Day, June 19

f. Independence Day, July 4

g. Labor Day, the first Monday in September

h. Columbus Day, the second Monday in October

i. Veteran’s Day, November 11

j. Thanksgiving Day, the fourth Thursday in November

k. Christmas Day, December 25

l. Friday following Thanksgiving Day

m. Friday after Christmas when Christmas fall on a Thursday

n. Monday before Christmas when Christmas falls on a Tuesday

o. Any other day/time designated by Federal statute, Executive Order, or Presidential

Proclamation

When any such day falls on Saturday, the preceding Friday is normally observed and when any such day falls on Sunday, the following Monday is normally observed. The Contractor will not generally be permitted or required to work on Federal holidays.

The Contractor will not be paid for hours not worked under the T&M contract line item number (CLIN) of this contract.

2.3 Alternate Work Schedules

The Contractor is neither required nor prohibited from participating in alternate work schedule systems utilized at MMAC, consistent with meeting contract requirements. Alternate work schedules for the convenience of the Contractor and its employees will not be utilized if there is an additional cost to the Government (i.e. overtime premium or other pay differentials). Alternate Work Schedules must be coordinated with and approved by the CO/COR. The work schedules for current contractor employees will be provided as an attachment to CDRL A0010, Monthly Staffing Report.

2.4 Closures

Unless required under the terms of the contract or authorized by the CO, the Contractor will not work at any FAA facility, nor should any deliveries under this contract be made to any FAA facility on any federal holidays or other days when the FAA work site is closed.

In the event of inclement weather or other unanticipated closures, the Contractor will be expected to continue performance remotely in the same manner as Federal Employees when authorized to work off-site based upon center status. The following ways to find the Center Status:

• The Center Status Website https://my.faa.gov/org/centers/mmac/employee_services/center_status.html

(updated by 5:00 AM)

• Center Status phone number (405) 954-0040 (updated by 5:00 AM)

• Television closing scroll bars by (updated by 5:00 AM)

If the weather changes after the decision is made, then a correction will be posted as necessary.

2.5 Overtime

The Government reserves the right to request or approve overtime on a case-by-case basis (not applicable to 1.5.2).

Requirements for overtime must include the period of OT anticipated, labor support required, objectives to be accomplished, and estimated hours. Upon approval from the FAA COR, the FAA CO will coordinate the requirement with the Contract PM and issue authorization for the OT to the COR. The Contractor must ensure CO authorization is issued prior to incurring OT hours and related costs for the support services.

2.6 Compensation Packages

The compensation packages must be the same for both the prime contractor’s employees and any employees that are under the management of sub-contractors.

2.7 Off-site/Remote Work

The Government may, on a case by case basis approved by CO or COR, permit remote work, when determined to be in the best interest of the Government in meeting work requirements. The contractor must have an established program subject to review by the Government, the program should reflect a Self-Certification Safety Checklist Secure Remote Work Checklist substantially the same as the FAA’s Telework documents provided as an attachment to the PWS para 10.0. The Government will not reimburse the contractor for out of area costs including, but not limited to:

internet service, telephone service, or hardware. The contract employee must be available online via the FAA instant messaging system and must respond within 10 minutes of an initial contact.

2.8 Contractor Identification

All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

Contract personnel will be issued a Contractor identification card identifying them as a Contractor employee. The identification cards must be worn while performing services under this contract and at any time the individual is on FAA property.

2.9 Non-Disclosure Agreements

To ensure the integrity of Government contracting and AAQ-700 operations, all Contractor personnel must execute a Non-Disclosure Agreement before each individual begins work on the contract. This requirement will be upheld for any Contractor personnel added to the contract after the beginning of the original period of performance. Non- Disclosure Agreements are the responsibility of the Contractor and can be requested at any time for review by the

FAA.

2.10 Proficiency with Computer Applications

Contractor personnel must be proficient in the use of the latest Microsoft Office suite of applications including Word, Excel, PowerPoint, and Outlook, as well as with Adobe Acrobat.

2.11 Standards of Conduct for Contract Personnel.

The Contractor is required to provide personnel who are physically and emotionally competent to perform the work required by this Contract. All persons assigned to perform work under this Contract must, at all times, be under the control and supervision of the Contractor. The Contractor is responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and for taking such disciplinary actions as are necessary if in violation of these standards. In addition, all personnel working on this contract must adhere to the FAA Accountability Board standards and procedures relating to employee harassment and/or allegations of such behavior. These standards are defined by the FAA Accountability Board and can be found at:

https://my.faa.gov/content/myfaa/en/org/staffoffices/ahr/offices/accountability_board.html.html

2.12 Work Area Professionalism

The nature of the work on this contract may subject the Contractor and its employees to a variety of laws and regulations relating to ethics, conflicts of interest, corruption and other criminal or civil matters relating to the award and administration of Government contracts. Recognizing that this contract establishes a high standard of accountability and trust, the Government will carefully review the Contractor’s performance in relation to the mandates and restrictions found in these laws and regulations. Unauthorized uses or disclosures of sensitive information may result in termination of this contract for default, or in debarment of the Contractor for serious misconduct affecting present responsibility as a Government Contractor.

Contractor personnel must ensure their work area reflects a professional work environment. Surplus items will be stored out of sight and personal effects must be kept to a minimum. Playing music or other noise must be kept to a minimum.

2.13 Contractor Communication Skills

The Contractor must be able to effectively communicate with other individuals at all levels of diverse social, cultural or educational backgrounds. Good oral and written communication skills, ethical conduct, and diplomatic behavior are required when performing services in the FAA workplace.

2.14 Government/Contractor Relationship

The services to be delivered by the Contractor to the Government are non-personal services. No employer-https://my.faa.gov/content/myfaa/en/org/staffoffices/ahr/offices/accountability_board.html.html employee relationship will exist between the Government and the Contractor and/or between the Government and the Contractor’s employees. At no time will the Government supervise Contractor personnel. Furthermore, FAA personnel will in no way be involved directly in the process of hiring, selecting/non-selecting, work assignment, work related awards or discipline, approving work schedules/absences, labor-management issues, career planning, or compensation for any individual working or with potential to work under this SOW. FAA personnel are not authorized to participate in interviews or screening of resumes (except to ensure compliance with position requirements) for the purpose of selecting personnel to work under this SOW. Any suspected or actual incident of FAA personnel being involved in these processes must be reported to the Contracting Officer.

AMS Toolbox T3.8.2, Service Contracting, Paragraph 5, Personal Services, found at…