Attachment_1,_Past_Performance_Questionnaire.docx

Attachment 1 Past Performance Questionnaire Solicitation AB-133M-18-RQ-0013, Dockside Services, Southern California Region

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 3.104

The National Oceanic and Atmospheric Administration (NOAA) is in the process of selecting a contractor for subject services. The contractor shall provide all qualified personnel, material, tools, equipment, and other items not Government-furnished necessary to perform Dockside Repair Services within the Southern California Region.

One of the considerations in proposal evaluation is the verification of the offerors' past and present performance on contracts, which reflect the offeror's ability to perform on the proposed effort. We depend on information received from agencies such as yours, which have had firsthand experience with an offeror, for the evaluation of the offeror's performance on those contracts.

Your help is greatly appreciated and your prompt response will be one of the keys to a successful and timely contract award.

Please complete this survey and return by 5:00 PM (Pacific Time) 15 November 2017 directly to Contracting Officer Angela Royster and Matt Sanders as described at the end of this questionnaire. Thank you!

SECTION 1: CONTRACT IDENTIFICATION

1. Contractor:

1. Contract number:

1. Contract type:

1. Period of performance:

1. Initial contract cost:

1. Current/final contract cost:

1. Reasons for differences between initial contract cost and final contract costs:

1. Description of service provided:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other commands:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone/fax number:

D. Number of years evaluator worked on subject contract:

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

E EXCEPTIONAL - Quality of performance exceeded all contractual requirements and expectations. The contract performance specification was accomplished with only minor problems for which corrective actions taken by the contractor were highly effective. The contractor was pro-active in identification of problems, providing alternatives and recommendations.

VG VERY GOOD - Quality of performance met contractual requirements and exceeded many expectations. The contract scope of work was accomplished with some minor problems for which corrective actions taken by the contractor were highly effective.

S SATISFACTORY – Quality of performance met contractual requirements. The contract scope of work was accomplished with some problems for which corrective actions taken by the contractor were satisfactory.

M MARGINAL – Quality of performance did not meet some contractual requirements. The contract scope of work had some serious problems which the contractor did not resolve to the customer’s satisfaction. The contractor’s proposed corrective actions appeared to be only marginally effective or were not fully implemented by the contractor.

U UNSATISFACTORY – Quality of performance did not meet most contractual requirements and recovery is not likely in a timely manner. The contract scope of work performance had major problems for which the contractor’s corrective actions were ineffective.

NA NOT APPLICABLE - Unable to provide a score.

1. All services (e.g., power, water, fire protection) were provided without issue.

2. Overall quality of workmanship and materials.

3. All deliverables (e.g., drawings, tech manuals) were complete, accurate, and received on time.

4. The contractor was timely with condition reports and with responses to requests for additional work.

1. The contractor met all schedules.

2. Production/work schedules were updated regularly, as required.

1. Effectiveness of overall contract management (including ability to effectively lead, manage, and control the program).

2. Understand/complied with customer objectives and technical requirements.

3. Successfully responded to emergency/unscheduled work.

1. Adequacy/effectiveness of quality control program.

1. Effectiveness of overall contract management (including ability to effectively lead, manage, and control the program).

2. Understand/complied with customer objectives and technical requirements.

3. Successfully responded to emergency/unscheduled work.

1. Contractor ability to smoothly transition resources and personnel to satisfy the requirement.

1. Ability to hire/apply a qualified workforce.

2. Ability to retain a qualified workforce.

1. Ability to effectively manage subcontractors.

4. Pays subcontactors in a timely fashion.

1. Deficiencies were corrected in a timely fashion.

2. Warranty work was complete, accurate, and accomplished in a timely fashion.

Please discuss each and every response for which you indicated M (Marginal) or US (Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs? If yes, what are they?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please complete this questionnaire and return by 5:00 PM (Pacific Time) on 15 November 2017 directly to Contracting Officer Angela Royster via email at angela.royster@noaa.gov and Matt Sanders via email at matt.sanders@noaa.gov.

(Please include “Solicitation AB-133M-18-RQ-0013, Dockside Services, Southern California Region: Past Performance” in subject line.)