A5 50828700_8701 - PWS _Redacted.pdf

PERFORMANCE WORK STATEMENT (PWS)

PSNS&IMF LABORATORY DIVISION, Code 134

3-Year “Essential Service Plan & Extended Warranty” Service Contract for the Thermo Fisher Dionex

Ion Chromatograph System 4000 and Thermo Fisher Dionex Ion Chromatograph System 6000

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide a 3-year service contract that includes annual preventative maintenance visits and on demand service visits when needed. The Government shall not exercise direct supervision or control over any contractor employees. Notwithstanding, the contractor shall ensure employees comply with all requirements of this Performance Work Statement (PWS) and contract.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the acts listed in the service contract as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Thermo Fisher Dionex Ion Chromatograph System 4000 including the following modules: ICS-4000 Ion Chromatography System (SN: 17090711; AID 4523A15758), AS-AP Autosampler

(SN:17100830), and computer (Service Tag: DHFWWK2). The Thermo Fisher Dionex Ion

Chromatograph System 6000 is a modular system that includes a dual-pump (DP) module (SN: 24016161), eluent generator cartridge (EGC) module (SN: 24026010), detector/chromatography (DC) compartment

(SN: 23126183; AID 4523A25093), AS-AP autosampler (SN: 24023001), mass spectrometer (MS) (SN:

ISQEC2311009), and computer (Service Tag: 54BH2N3). The system and modules listed above will be hereinafter referred to as ICS-4000, ICS-6000, or instrument(s). The instruments are involved with mission-essential work such as the Pure Water Program, DI water, detrimental materials program, and the unknown identification program. The ICS-4000, with its capillary anion configuration, is a delicate and complicated system with unique and specialized technology created by the OEM. The ICS-6000’s dual-system configuration and MS pairing poses as a sensitive and complex system. Both instruments require specialized training and Thermo Fisher Scientific tooling to properly maintain. Therefore, services must be performed by a Thermo Fisher Scientific service engineer.

1.3 Objectives:

• An OEM-direct service contract

• An OEM-certified service engineer performing maintenance

• An on-site target response time of 3 business days

• OEM corrective maintenance including factory-certified parts, labor, and travel

• Prescheduled, on-site annual PM service visit and PM parts kit

• Software and firmware updates during preventative maintenance and repair visits, upon request

• Priority remote diagnosis and repair

• Priority status technical support with targeted immediate phone response

1.4 Scope: Preventative and corrective maintenance services on the ICS-4000 (Asset ID: 4523A15758) and

ICS-6000 (Asset ID: 4523A25093) systems. Services include annual on-site preventative maintenance visits, on-site on-demand services for corrective matters, and customer support through phone. The contractor shall accomplish previously mentioned annual preventative maintenance and on-demand service visits coordinated with Code 134 within 3 business days. This target will require the assigned field service engineer to maintain a visitor badge to the PSNS&IMF Controlled Industrial Area for the duration of the period of performance.

1.5 Period of Perfotmance: The period of performance is 25 Aug 2-025 through 24 Aug 2028. All on-site dates will be determined by the government POC and the contrnctor.

1.6 Quality Control

1.6.1 Quality Assurance: The government shall evaluate the contractor's perfonnance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Govemment must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the pe1fo1mance standards will be applied, the frequency of smveillance, and the minimum acceptable defect rate(s).

1. 7 Location:

1. 7 .1 Place of Perfo1mance: The work to be perfonned under this contract will be performed a.t the PSNS & IMF 1400 Frurngut Ave, Bremerton, WA 98314, -

1. 7 .2 Hou.rs of Operation: The contractor is responsible for conducting business between the hours of 0715 to 1600 Monday through Friday except Federal holidays or when the Govemment facility is closed due to local or national emergencies, administrative closings, or similru· Govenunent directed facility closings.

For other than fitm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must a.t all times maintain an adequate workforce for the unintenupted perfonnru1ce of all tasks defined within this PWS when the Govemment facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1. 7.3 Recognized Holidays: Contractor is not required to pe1form services on federal holidays. The list of cun-ent federal holidays can be found here: https:llwww.op111.gov/policv-data-oversightlpav-leavelfederal holidaysl

In addition to the above listed holidays, Puget Sound Naval Shipyru·d is 1101ma.lly closed for all except ne.cessary se1vices du.ring the week between Christmas Day and New Year's Day (curtailment). Necessruy se1vices/ frequencies for vru'ious facilities are noted on the detail sheets and work contracted for shall be perfonned during this period unless otherwise directed by the Contracting Officer. The exact number of closure days may vary from year to year. Actual requirements will be detem1ined in advru1ce of the closure.

On site work perfonned by the Contractor for the Contractor's convenience du.ring this time must also be specifically requested by the Contractor in writing and approved by the Contracting Officer in advru1ce.

1.8 Security Requirements: Contractor personnel perfonning work under this contract shall be able to pass a security screening to obtain clearru1ce (green badge equivalent) to enter PSNS CIA a.t time of contract perfo1mance and must maintain the level of security required for the entirety of the contract life. This excludes "a la. ca1te" service agreements, where ea.ch service visit is purchased separa.tely, and a new security badge must be requested for ea.ch visit- a. process that adds 5 business days to each visit.

Contractor Employees, in order to gain access to the govemment facility identified in paragraph 1. 7 .1 to perfo1m work under this contra.ct, shall comply with the Badging ru1d Access Requirements Attachment to the solicitation/contract.

1.8.1 Physical Security: The contractor shall be responsible for safeguarding all govenunent equipment, info1ma.tion and property provided for contractor use. At the close of ea.ch work period, govemment facilities, equipment, and materials shall be secured.

1.12 Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to execution of this contract.

1.12.1 Identification of Contractor Employees: All contractor personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. All contractor personnel on a government installation will be required to obtain and wear badges in the performance of this contract.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. COMMON DEFINITIONS: Per Clause 52.212-4(e), clause 52.202-1 is incorporated by reference to this contract.

2.2 SPECIAL DEFINITIONS:

• ICS-4000: Ion Chromatography System 4000

• ICS-6000: Ion Chromatography System 6000

• DP: Dual-pump

• EGC: Eluent generator cartridge

• DC: Detector/Chromatography

• MS: Mass spectrometer

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not applicable.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials: The Contractor shall provide all necessary materials to perform the preventative and corrective maintenance described in Section 1 of this contract.

4.3. Equipment: The Contractor shall provide all necessary equipment to perform the preventative and corrective maintenance described in Section 1 of this contract.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. Basic Services: The contractor shall provide services for preventative and corrective maintenance on the ICS-4000 (Asset ID: 4523A15758) and ICS-6000 (Asset ID: 4523A25093)

• Direct OEM service ticket generation, as needed.

• An on-site target response time of 3 business days

• On-corrective maintenance including factory-certified parts, labor, and travel

• Prescheduled, on-site annual PM service visit and PM parts kit

• Software and firmware updates during preventative maintenance and repair visits, upon request

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS): Not applicable.

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.