A21 - (F) Specific Park PWS.pdf

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Philpott Lake Park Attendant Services
Solicitation number
W912PM24Q0008
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This document outlines the requirements for park attendant services at multiple parks within the Philpott Lake and W. Kerr Scott Reservoir areas. The solicitation seeks contractors to provide park attendant services between April and October 2024 at Goose Point Park, Horseshoe Point Park, Salthouse Branch Park, and Bandits Roost Campground. Services include collecting fees, providing information to visitors, inspecting facilities, conducting patrols, and maintaining cleanliness. Contractors must wear uniforms and attend training sessions. The contract requirements specify the parks involved, hours and duration of services, duties, fee collection procedures, evaluations, supplies responsibilities, and points of contact for additional questions. Prospective offerors must submit bids on a daily rate for the specified periods to provide the services.

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SPECIFIC POSITION WORK STATEMENT FOR

Philpott Lake Goose Point Park

2024 (& Option Year 2025)

I. NUMBER OF CONTRACT POSITIONS: This Job Description Sheet is for one (1) park attendant contract for Goose Point Park. This contract is for approximately 7 months. The attendants will work Thursday through Sunday each week throughout the contract period.

a. Goose Point – A: Park Attendants for Goose Point Park

i. Working Dates: April 4, 2024 – October 31, 2024 (see attached calendar)

ii. Training Dates: March 28, 2024 & March 29, 2024

iii. Total Number of Working Days: 123 (including training days)

Please see attached calendars for 2024 and 2025.

• Option Year 1 - Goose Point-A: March 27 – October 31, 2025 (124 days).

II. PARK DESCRIPTION: Goose Point Park is a fee campground and day use area located approximately 8 miles west of Bassett, VA off Highway 57. Facilities available include 53 campsites with water and electrical hookups, 34 waterfront campsites, 10 campsites without hookups, drinking water, flush toilets, showers, swimming beach, boat ramp, fishing pier, playground, and amphitheater. The park provides a total of 63 campsites.

III. HOURS OF WORK: Attendants will work a Thursday through Sunday schedule. See attached calendars for specific work dates. Beginning with the first day of each scheduled four day rotation, attendants shall perform park attendant duties 9:00 am - 10:00 pm and be available for emergencies 10:00 pm - 9:00 am. Attendant will be responsible for answering the telephone 24 hours a day while on duty. Attendant shall make periodic inspections of the entire park area every 2 hours and report violations or suspicious activity to a ranger and/or local law enforcement authority. Goose Point Park is equipped with electronic gates. In cases of electronic gate malfunctions, park attendants are responsible for opening and closing the entrance gate at 6:00 am and 10:00 pm on each day of their scheduled four day rotation.

Attendants shall attend a two hour safety/informational meeting at the Visitor Center beginning at 9:00 a.m. on the 1st Thursday of each month during the contract period. At the conclusion of the contract period, checkout by 3:00 p.m. at the Visitor Center.

IV. TRAINING AND ORIENTATION: All park attendants shall attend 2 days of training/orientation for each contract year. See attached calendars for specific training dates.

The first day of training will be at the Philpott Lake Visitor Center from 9:00 am to 4:00 pm.

The second day of training will be at a park Welcome Center determined by the Contracting

Officer Representative from 9:00am to 4:00pm. If necessary, additional training will be conducted at the park during hours attendants are on duty.

V. AREA SPECIFIC PROVISIONS AND REQUIREMENTS: Goose Point Park is a limited day use facility based on campground occupancy. The contractor may have to perform the following functions to prevent overcrowding of the park: assess and manage parking; follow matrix to determine allowable day use; tactfully redirect visitors to other park areas whenever their accommodation at Goose Point is not possible. This is the most popular park on Philpott

Lake, therefore the functions described above may be challenging during peak visitation.

VI. FEE COLLECTION: Goose Point Park operates on the R1S computer system. All government funds until transmitted shall be secured in a permanently installed vault or safe provided by the government at the gatehouse. Contractor shall complete a “Deposit” according to prescribed procedure and will be responsible for converting fees collected to a money order and mailing “Deposit” to R1S. Banking and Post Office is available in Bassett, VA. Round trip mileage for banking is approximately 24 miles. Attendants shall provide their own change and start-up money.

VII. EVALUATION OF PARK ATTENDANTS: Park attendant contractors will be evaluated by the COR or a designee no less than three times during the contract period. The evaluations are to be conducted within the first two weeks from the day the contract begins, mid-point of the contract period and two weeks prior to the contract end date. A sample of the evaluation sheet is attached to this specific scope of duty.

VIII. CLEANING AND MAINTENANCE: Contractor shall furnish all cleaning supplies necessary to maintain the gatehouse in a clean and organized fashion.

IX. UNIFORMS: Attendants shall provide and wear a uniform. The uniform shall consist of the following: khaki-colored slacks, shorts, or skirt, a forest green or white “polo style” or “golf style” shirt, and clean shoes and socks (No sandals or flip-flops). Attendants shall be responsible for sewing the Corps patches onto the left sleeve of the uniform. This uniform

(including name tag) shall be worn during duty hours (9:00am-10:00pm). The Corps will provide a nametag and patches. Only one nametag per attendant will be supplied at the beginning of the base year. Any lost or damaged nametags will be replaced by the contractor.

If the contractor chooses to wear a hat, it shall be a ball cap style hat, plain with no logo or emblem, and one of the following basic colors: khaki, green, gray, black, or red.

X. OFFICE SUPPLIES: The contractor shall provide all office supplies (paper, pens, pencils, paper clips, staples, scotch tape, etc.) needed in performance of contract administrative duties.

The computer paper, computer supplies, printer ink, etc. shall be provided by the government.

XI. POSTAL MAIL BOX: An onsite postal mailbox is provided at the park for each contract.

Goose Point “A” – 4687 Goose Point Rd., Bassett, VA 24055

XII. COOPERATIVE ASSOCIATION SALES: N/A

XIII. BIDDING: Prospective bidders must bid on a daily basis. Bids shall include time for all scheduled safety/informational meetings, training, office supplies, cleaning supplies for gatehouse, uniforms, mileage, and money orders.

XIV. ADDITIONAL INFORMATION: For questions concerning these contracts at Philpott Lake, please call Thomas Paidousis at (276) 629-2703 ext. 8240. For questions about contracting laws, modifications or bids, please call Troy Small in the Wilmington District Contracting

Office at (910) 524-4650.

Horseshoe Point Park

2024 (& Option Year 2025)

XV. NUMBER OF CONTRACT POSITIONS: This Job Description Sheet is for one (1) park attendant contract for Horseshoe Point Park. This contract is for approximately 5 months. The attendants will work Thursday through Sunday each week throughout the contract period.

a. Horseshoe Point – A: Park Attendant for Horseshoe Point Park

i. Working Dates: May 2, 2024 – September 29, 2024 (see attached calendar)

ii. Training Dates: April 29, 2024 & April 30, 2024

iii. Total Number of Working Days: 90 (including training days)

Please see attached calendars for 2024 and 2025.

• Option Year 1 – Horseshoe Point-A: April 28 – September 28, 2025 (90 days).

XVI. PARK DESCRIPTION: Horseshoe Point Park (HSP) is a fee campground and day use area located approximately 8 miles west of Henry, VA - follow signs from the Henry Road.

Facilities available include a limited number of campsites with water and electrical hookups, waterfront campsites, campsites without hookups, drinking water, flush toilets, showers, two swim beaches, playground, boat ramp, picnic area, and picnic shelter. The park provides a total of 49 campsites.

XVII. HOURS OF WORK: Attendants will work a Thursday through Sunday schedule. See attached calendars for specific work dates. Beginning with the first day of each scheduled four day rotation, attendants shall perform park attendant duties 9:00 am - 10:00 pm and be available for emergencies 10:00 pm - 9:00 am. Attendant will be responsible for answering the telephone 24 hours a day while on duty. Attendant shall make periodic inspections of the entire park area every 2 hours and report violations or suspicious activity to a ranger and/or local law enforcement authority. Horseshoe Point Park is equipped with electronic gates. In cases of electronic gate malfunctions, park attendants are responsible for opening and closing the entrance gate at 6:00 am and 10:00 pm on each day of their scheduled four day rotation.

Attendants shall attend a two hour safety/informational meeting at the Visitor Center beginning at 9:00 am on the 1st Thursday of each month during the contract period, regardless of whether you are on duty or not. At the conclusion of the contract period, checkout by 3:00 p.m. at the

Visitor Center.

XVIII. TRAINING AND ORIENTATION: All park attendants shall attend 2 days of training/orientation for each contract year. See attached calendars for specific training dates.

The first day of training will be at the Philpott Lake Visitor Center from 9:00 am to 4:00 pm.

The second day of training will be at a park Welcome Center determined by the Contracting

Officer Representative from 9:00am to 4:00pm. If necessary, additional training will be conducted at the park during hours attendants are on duty.

XIX. AREA SPECIFIC PROVISIONS AND REQUIREMENTS: Horseshoe Point Park is a limited day use facility that has the potential to become overcrowded. The contractor may have to perform the following functions to prevent overcrowding of the park: assess and manage parking; tactfully redirect visitors to other park areas whenever their accommodation at

Horseshoe Point is not possible.

XX. FEE COLLECTION: Horseshoe Point Park operates on the R1S computer system. All government funds until transmitted shall be secured in a permanently installed vault or safe provided by the government at the gatehouse. Contractor shall complete a “Deposit” according to prescribed procedure and will be responsible for converting fees collected to a money order and mailing “Deposit” to R1S. Banking and Post Office is available in Ferrum, VA. Round trip mileage for banking is approximately 20 miles. Attendants shall provide their own change and start-up money.

XXI. EVALUATION OF PARK ATTENDANTS: Park attendant contractors will be evaluated by the COR or a designee no less than three times during the contract period. The evaluations are to be conducted within the first two weeks from the day the contract begins, mid-point of the contract period and two weeks prior to the contract end date. A sample of the evaluation sheet is attached to this specific scope of duty.

XXII. CLEANING AND MAINTENANCE: Contractor shall furnish all cleaning supplies necessary to maintain the gatehouse in a clean and organized fashion.

XXIII. UNIFORMS: Attendants shall provide and wear a uniform. The uniform shall consist of the following: khaki-colored slacks, shorts, or skirt, a forest green or white “polo style” or “golf style” shirt, and clean shoes and socks (No sandals or flip-flops). Attendants shall be responsible for sewing the Corps patches onto the left sleeve of the uniform. This uniform

(including name tag) shall be worn during duty hours (9:00am-10:00pm). The Corps will provide a nametag and patches. Only one nametag per attendant will be supplied at the beginning of the base year. Any lost or damaged nametags will be replaced by the contractor.

If the contractor chooses to wear a hat, it shall be a ball cap style hat, plain with no logo or emblem, and one of the following basic colors: khaki, green, gray, black, or red.

XXIV. OFFICE SUPPLIES: The contractor shall provide all office supplies (paper, pens, pencils, paper clips, staples, scotch tape, etc.) needed in performance of contract administrative duties.

The computer paper, computer supplies, printer ribbons, etc. shall be provided by the government.

XXV. POSTAL MAIL BOX: An onsite postal mailbox is provided at the park for each contract.

Horseshoe Point “A” – 3994 Horseshoe Point Rd., Henry, VA 24102

XXVI. COOPERATIVE ASSOCIATION SALES: N/A

XXVII. BIDDING: Prospective bidders must bid on a daily basis. Bids shall include time for all scheduled safety/informational meetings, training, office supplies, cleaning supplies for gatehouse, uniforms, mileage, and money orders.

XXVIII. ADDITIONAL INFORMATION: For questions concerning these contracts at Philpott Lake, please call Thomas Paidousis at (276) 629-2703 ext. 8240. For questions about contracting

Salthouse Branch Park

2024 (& Option Year 2025)

XXIX. NUMBER OF CONTRACT POSITIONS: This Job Description Sheet is for one (1) park attendant contract for Salthouse Branch Park. This contract is for approximately 7 months. The attendants will work Thursday through Sunday each week throughout the contract period.

a. Salthouse Branch – A: Park Attendants for Salthouse Branch Park

i. Working Dates: April 4, 2024 – October 31, 2024 (see attached calendar)

ii. Training Dates: March 28, 2024 & March 29, 2024

iii. Total Number of Working Days: 123 (including training days)

Please see attached calendars for 2024 and 2025.

• Option Year 1 – Salthouse Branch-A: March 27 – October 31, 2025 (124 days).

XXX. PARK DESCRIPTION: Salthouse Branch Park is a fee campground and day use area located approximately 4 miles west of Henry, VA - follow signs from the Henry Road.

Facilities available include a limited number of campsites with water and electrical hookups, waterfront campsites, campsites without hookups, drinking water, flush toilets, showers, two swim beaches, playground, two boat ramps, picnic area, picnic shelter, and amphitheater. The park provides a total of 90 campsites.

XXXI. HOURS OF WORK: Attendants will work a Thursday through Sunday schedule. See attached calendars for specific work dates. Beginning with the first day of each scheduled four day rotation, attendants shall perform park attendant duties 9:00 am - 10:00 pm and be available for emergencies 10:00 pm - 9:00 am. Attendant will be responsible for answering the telephone 24 hours a day while on duty. Attendant shall make periodic inspections of the entire park area every 2 hours and report violations or suspicious activity to a ranger and/or local law enforcement authority. Salthouse Branch Park is equipped with electronic gates. In cases of electronic gate malfunctions, park attendants are responsible for opening and closing the entrance gate at 6:00 am and 10:00 pm on each day of their scheduled four day rotation.

Attendants shall attend a two hour safety/informational meeting at the Visitor Center beginning at 9:00 a.m. on the 1st Thursday of each month during the contract period. At the conclusion of the contract period, checkout by 3:00 p.m. at the Visitor Center.

XXXII. TRAINING AND ORIENTATION: All park attendants shall attend 2 days of training/orientation for each contract year. See attached calendar for specific training dates.

The first day of training will be at the Philpott Lake Visitor Center from 9:00 am to 4:00 pm.

The second day of training will be at a park Welcome Center determined by the Contracting

Officer Representative from 9:00am to 4:00pm. If necessary, additional training will be conducted at the park during hours attendants are on duty.

XXXIII. AREA SPECIFIC PROVISIONS AND REQUIREMENTS: Salthouse Branch Park is a limited day use facility that has the potential to become overcrowded occasionally. The contractor may have to perform the following functions to prevent overcrowding of the park:

assess and manage parking; tactfully redirect visitors to other park areas whenever their accommodation at Salthouse Branch is not possible. This is a popular park on Philpott Lake, therefore the functions described above may be challenging during peak visitation.

XXXIV. FEE COLLECTION: Salthouse Branch Park operates on the R1S computer system. All government funds until transmitted shall be secured in a permanently installed vault or safe provided by the government at the gatehouse. Contractor shall complete a “Deposit” according to prescribed procedure and will be responsible for converting fees collected to a money order and mailing “Deposit” to R1S. Banking and Post Office is available in Bassett, VA. Round trip mileage for banking is approximately 17 miles. Attendants shall provide their own change and start-up money.

XXXV. EVALUATION OF PARK ATTENDANTS: Park attendant contractors will be evaluated by the COR or a designee no less than three times during the contract period. The evaluations are to be conducted within the first two weeks from the day the contract begins, mid-point of the contract period and two weeks prior to the contract end date. A sample of the evaluation sheet is attached to this specific position work statement.

XXXVI. CLEANING AND MAINTENANCE: Contractor shall furnish all cleaning supplies necessary to maintain the gatehouse in a clean and organized fashion.

XXXVII. UNIFORMS: Attendants shall provide and wear a uniform. The uniform shall consist of the following: khaki-colored slacks, shorts, or skirt, a forest green or white “polo style” or “golf style” shirt, and clean shoes and socks (No sandals or flip-flops). Attendants shall be responsible for sewing the Park Attendant patches onto the left sleeve of the uniform. This uniform (including name tag) shall be worn during duty hours (9:00am-10:00pm). The Corps will provide a nametag and patches. Only one nametag per attendant will be supplied at the beginning of the year. Any lost or damaged nametags will be replaced by the contractor. If the contractor chooses to wear a hat, it shall be a ball cap style hat, plain with no logo or emblem, and one of the following basic colors: khaki, green, gray, black, or red.

XXXVIII. OFFICE SUPPLIES: The contractor shall provide all office supplies (paper, pens, pencils, paper clips, staples, scotch tape, etc.) needed in performance of contract administrative duties.

The computer paper, computer supplies, printer ink, etc. shall be provided by the government.

XXXIX. POSTAL MAIL BOX: An onsite postal mailbox is provided at the park for each contract.

Salthouse Branch “A” – 630 Salthouse Branch Rd., Henry, VA 24102

XL. COOPERATIVE ASSOCIATION SALES: N/A

XLI. BIDDING: Prospective bidders must bid on a daily basis. Bids shall include time for all scheduled safety/informational meetings, training, office supplies, cleaning supplies for gatehouse, uniforms, mileage, and money orders.

XLII. ADDITIONAL INFORMATION: For questions concerning these contracts at Philpott Lake, please call Thomas Paidousis at (276) 629-2703 ext. 8240. For questions about contracting

Definitions:

W. KERR SCOTT RESERVOIR

BANDITS ROOST CAMPGROUND PARK ATTENDANTS

BANDITS ROOST

1. Park Attendants and Contractor are used interchangeably. Once the bid has been a warded and all information is received, the individuals are contractors for the United States government. The working title is Park Attendant.

2. U. S. Army Corps of Engineers – abbreviated as USACE. Employing agency involved in these contracts.

3. Contract: Legal binding document between private citizen and U.S. government.

I. NUMBER OF CONTRACT POSITIONS: This Job Description Sheet is for one (1) park attendant contract for Bandits Roost Campground. This contract is for approximately 7 months. See attached calendar for schedule.

a. Bandits Roost Position A: Park Attendants

i. Working Dates: April 1, 2024 – October 31, 2024 (see attached calendar)

ii. Training Dates: March 27, 2024 & March 28, 2024

iii. Total Number of Working Days: 123 (including training days)

Please see attached calendars for 2024 and 2025.

• Option Year 1 – Bandits Roost Position A: March 27 – October 31, 2025 (124 days).

II. PARK DESCRIPTION: Bandits Roost Campground is located on W. Kerr Scott Reservoir, 3 miles west of Wilkesboro, NC at the end of Jess Walsh Road, in Wilkes County. The Campground contains 102 campsites (81 with water & electric), a boat ramp, a playground, two bathhouses, two dump stations, a small amphitheater, and a group shelter with seven tent sites. Bandits Roost campground is located approximately 2 miles from the Visitor Assistance Center. Park rangers and Wilkes County Deputies routinely patrol the areas. Routine patrol of the campground is approximately 1 -1/2 miles. Park attendants are required to conduct two (2) routine patrols per day to spot check for problems only.

III. HOURS OF WORK: The park attendants will work every Friday, Saturday, Sunday and every other

Monday (opposite to position B schedule). (see attached calendar for designated workdays). The operational hours are 10:00am till 8:00pm Friday, Saturday and Sunday; Mondays 10:00am to 6:00pm.

One person of the two-person team may alternate hours of duty. Park attendants shall remain on duty at their host site during their duty schedule for emergencies and to allow access to the park.

IV. TRAINING & ORIENTATION: The 2-day training session is required prior to beginning work.

The location will be the W. Kerr Scott Lake Visitor Assistance Center and Bandits Roost gate house.

Training days are included in the total number of days worked and will be paid at the quoted price per day. Refer to part I, above, for actual dates of training.

V. AREA SPECIFIC PROVISIONS & REQUIREMENTS:

1. Attendants shall issue day use passes to visitors, register campers using a government computer, collect fees, answer telephone, and provide park visitors with park information and Title 36 information.

2. Attendants will record all information required on a log sheet from park visitors (tag number, vehicle description, etc)

3. Attendants will operate the life jacket loaner program while on duty. Inspect all life jackets daily for damage and fill out an inspection form weekly.

4. Attendants shall be responsible for directing ice and wood sales to the honor vault in the gate house for Friends of W. Kerr Scott Lake non -profit group.

5. Attendants shall be responsible for opening the campground woodshed and ice machine at the beginning of the shift and closing the woodshed and ice machine at the end of the shift.

6. Attendants shall be responsible for selling America the beautiful, and USACE annual day use passes.

7. Attendants shall perform all tasks as specified in the General Specifications section of this contract.

VI. FEE COLLECTION: Bandits Roost Campground operates on the R1S computer system. Bandits Roost

Campground is a cashless campground. All reservations will be made by the customer. No monetary transactions will be handled by the park attendant. The close of shift report procedures will be covered in training and park attendant will need to provide a stamp for the mailing of any R1S paperwork.

VII. EVALUATION OF PARK ATTENDANTS AND AUDITS: Park attendant contractors will be evaluated by the COR or a designee approximately three times during the contract period. A sample of the evaluation sheet is attached to this specific scope of duty. Random and unannounced audits will be performed throughout the year to ensure proper collection of fees and all procedures are being followed correctly.

VIII. OFFICE SUPPLIES, COMPUTER, AND PRINTERS: One government owned computer, one small receipt printer, and one letter size printer will be provided for use by the government. Paper and ink for the small receipt printer and letter size printer will be provided by the government. All office supplies such as but not limited to, stapler, staples, paper clips, pens, writing paper, rubber bands, and tape, will be provided by the contractor. Supplies can be shared by both sets of park attendants. Cost of these products should be included in bid price.

IX. PARK PATROL: Bandit’s Roost Campground is divided into 2 major areas designated as the “A” and

“B” sides. The park attendant, while on scheduled shift, is required to make at least 2 patrols a day. These patrols should consist of inspecting the campground for problems or violations of Corps rules and regulations (Title 36). All hazards and/or other safety information should be reported to the park rangers on duty. At no time should the park attendant confront or engage in a situation involving the public violating a rule or law. All violations observed must be reported to the park rangers on duty.

X. CLEANING & MAINTENANCE: Attendants shall maintain the gatehouse in a clean and sanitary condition at all times, including a non-public restroom. Materials and supplies are to be provided by the park attendant contractor. This includes but is not limited to: window cleaner, paper towels, mop, broom, mop bucket, toilet paper, etc. Costs for supplies should be included in the bid amount.

XI. UNIFORMS: Contractors shall wear a uniform consisting of Khaki-colored slacks, shorts, or skirt and a forest green “polo-style” or “golf” shirt. Contractor shall purchase these items. Cost is estimated to be

$300.00 for the 2-person team. The government provides patches. Uniforms and nametags must be worn at all times during duty hours.

XII. MODIFICATION: Contractor may be asked by the Contracting Officer to work additional days at

Bandits Roost Campground, Warrior Creek Campground, or Fort Hamby Park in the event another contractor is unavailable due to personal emergency. Any extra days must be approved in advance by the

Contracting Officer. Extra days are voluntary and a quote for any extra work will be submitted in the event that it is required.

XIII. ADDITIONAL INFORMATION: For questions concerning these contracts at W. Kerr Scott

Reservoir, please call Crystal Triplette (336) 921-3390. For questions about contracting laws, modifications or bids, please call Troy Small in the Wilmington District Contracting Office at (910) 524-

4650.

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