A20 Synopsis Draft PWS Russian-Ukrainian Instr v20231024.pdf

PERFORMANCE WORK STATEMENT (PWS)

RUSSIAN-UKRAINIAN FOREIGN LANGUAGE INSTRUCTION SERVICES

Oct 2023

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services blanket purchase agreement (BPA) to provide Russian-Ukrainian Language Instructional Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. DESCRIPTION OF SERVICES/INTRODUCTION: The contractor shall provide all personnel, personal equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Russian-Ukrainian Language Instructional Services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract. Due to the nature and level of language instruction, all instruction services shall be provided primarily in person. However, when remote instruction is requested, the Contractor shall deliver synchronous and asynchronous instruction (with internet access) and use instructional technologies to enhance interactive engagement with language learners.

1.2. BACKGROUND: The mission of the Partner Language Training Center Europe (PLTCE), as defined by the Deputy Secretary of Defense, is to “…provide flexible language training to US personnel while offering English and strategic language instruction and expertise for NATO Allies and worldwide partners…” (06/01/2007). Instruction is primarily conducted at advanced proficiency levels (Levels 2+ through level 4); however, ab initio, beginning-, and intermediate-level courses (Levels 0 – 2) will also be conducted. The proficiency levels cited are defined in the U.S.

Government Interagency Language Roundtable (ILR) skill level descriptions, available under http://www.govtilr.org.

Overall, PLTCE offers initial-acquisition, intermediate, advanced and specialized classroom instruction in approximately ten languages and dialects for approximately 400 U.S. and NATO/partner-allied military and civilian linguists each year. NATO proficiency level descriptions (STANAG 6001, 5th edition) can be found at:

https://www.natobilc.org/en/products/stanag-60011142_stanag-6001/.

1.3. OBJECTIVES: The Contractor shall provide the necessary non-personal services, management and supervision required to develop course materials, conduct classes, and provide other instructional work to develop and improve the language proficiency of students at the Partner Language Training Center Europe (PLTCE). See paragraphs below for specifics.

1.4. SCOPE:

1.4.1. The Contractor shall provide all personnel, personal equipment, supplies, transportation, tools, materials, supervision, and other non-personal services necessary to perform the services as outlined in this performance work statement, except for those items specified as Government-furnished property and services.

1.4.2. The Contractor shall not make any determinations of Federal program priorities for budget requests, nor budget policy, guidance and strategy as these are considered Inherently Governmental Functions under Federal Acquisition Regulation (FAR) Part 7.5. The Contractor is prohibited from providing direction to another contractor or performing any Inherently Governmental Functions under this contract.

1.4.3. The Contractor shall provide 30 hours of intensive target language instruction per week, for as much as six (6) contact hours per day. Instruction shall be performed from 0840 to 1550, Monday – Friday. Depending on class size and the number of instructors available in a given language, instructors may be required to teach less than 6 contact hours a day. Class size will typically range from 1- 8 students. In those instances, the Contractor shall perform services delineated in the PWS. The instructor may also be required to teach tutorial hours to students on an as needed basis.

http://www.govtilr.org/ https://www.natobilc.org/en/products/stanag-60011142_stanag-6001/ https://www.natobilc.org/en/products/stanag-60011142_stanag-6001/

Tutorial hours will be outside of the regular 30 hours. Tutorial hours shall not exceed 30 hours per each one (1) year of the period of performance.

1.5. ORDERING PERIOD: Five (5) years from the effective award date.

1.5.1. Course Duration: Each individual course is five (5) weeks in length. Course(s) will be ordered via BPA Call.

1.6. GENERAL INFORMATION

1.6.1. Quality Control. The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which they assure themselves that the work complies with the requirement of the contract.

1.6.1.1. The Contractor shall develop, implement, and maintain a Quality Control Plan (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the Contractor for its internal use to ensure that it performs and delivers high-quality service. The Contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.2. The Contractor shall provide the COR and KO its QCP no later than (NLT) 30 days after the contract’s effective award date. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system. (Deliverable 001, Attachment 2_Deliverables Schedule).

1.6.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). It is designed to provide an effective surveillance method by monitoring contractor performance for each listed performance objective in the PRS. The contractor will be given the opportunity to correct or address any adverse findings resulting from the Government’s surveillance consistent with the Inspection/Acceptance clause in the contract. Failure to correct any adverse findings or failure to deliver all services described in this contract may result in non-acceptance of the services by the Government.

1.6.2.1. Performance Requirements Summary (PRS). The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are as shown in Attachment 1 of the PWS.

1.6.2.2. Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The contractor shall provide the Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

1.6.3. Recognized Holidays: Contractor shall perform services on German holidays. Courses are scheduled based on member and/or host nation availability.

Name of American Holiday Date†

New Year’s Day January 1st

Martin Luther King Memorial Day 3rd Monday in January Presidents’ Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th

Independence Day July 4th

Labor Day 1st Monday in September Columbus Day 2nd Monday in October

Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

† When a holiday falls on Saturday or Sunday, most employees observe the holiday on the previous Friday or following Monday, respectively, (5 U.S.C. 6103(b) and Executive Order 11582 3(a)).

Name of German National and Local Holiday Date New Year’s Day January 1st

Epiphany January 6th

Good Friday Varies yearly Easter Monday Varies yearly Labor Day May 1st

Ascension of Christ Varies yearly Whit Monday Varies yearly Corpus Christi Varies yearly Ascension of Maria Varies yearly Day of German Unity October 3rd

All Saints’ Day November 1st

1st Christmas Day December 25th

2nd Christmas Day December 26th

1.6.4. Hours of Operation: Normal Government duty hours at PTLCE are from 0800-1700, Monday through Friday, excluding U.S. Federal holidays, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings.

1.6.5. Place of Performance:

1.6.5.1. Primary place of performance is the George C. Marshall Center/PLTCE, Breitenauerstr 16, 82467, Garmisch- Partenkirchen, Germany. Working spaces and all necessary office equipment will be provided by the Government.

1.6.5.2. Alternate place of performance. When required, remote instruction will be performed from other Government-specified locations and/or where the Contractor or its designated instructor is located geographically.

1.6.6. Type of Contract: The Government will award a Blanket Purchase Agreement (BPA).

1.6.7. Security Requirements. Not Applicable.

1.6.7.1. DD Form 254: Not Applicable.

1.6.7.2. Physical Security. The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. When work is performed at the Government facility, Government facilities, equipment, and materials shall be secured at the close of each work period.

1.6.7.3. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.3.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.3.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8. Special Qualifications: See Part 5 of the PWS.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in the contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor’s performance notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government-furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.11.1. The contractor shall provide each employee with an identification (ID) badge made of nonmetallic material, easily readable and including employee's name, contractor's name, functional area of assignment, and recent color photograph of the employee. The Government may provide an identification badge for contractors that do not have this capability.

1.6.11.2. Display of ID Badges. Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.11.3. Answering Telephones. Contractor personnel shall identify themselves as a contractor employee when answering Government telephones.

1.6.11.4. Utilizing Electronic Mail. When contractor personnel send e-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), and identify themselves clearly as a contractor or contractor personnel.

1.6.12. Contractor Travel. Not Applicable.

1.6.13. Data Rights. See FAR Clause 52.227-14 and DFARS Clause 252.227-7015.

1.6.14. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15. Phase In /Phase Out Period. Not Applicable.

1.7. GENERAL TERMS AND CONDITIONS.

1.7.0. Compliance with German Law. Contractors performing services in Germany shall comply with German law.

The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor also shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

Contractor employees who:

(a) are not nationals of Germany or other European Union countries, and,

(b) are not members of the force, the civilian component or their dependents, and,

(c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO

SOFA,

shall possess work and residence permits.

By acceptance of and performance under this contract and any task orders or delivery orders issued hereunder, the Contractor affirms that it has complied with the requirements above. Compliance with German law is a material contract requirement. Noncompliance by the Contractor or Subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract, task order, or delivery order for cause, IAW FAR 52.212-4 (m).

1.7.1. Standards of Conduct.

1.7.1.1. All Contractor personnel shall present a neat, well-groomed, professional appearance at all times. Wearing of denim jeans is not permitted, unless otherwise approved by the Contracting Officer’s Representative (COR).

1.7.1.2. All Contractor personnel shall conduct themselves in an efficient and professional manner consistent with GCMC business standards. Contractor personnel shall interact with the GCMC staff in a courteous, polite, and professional manner at all times.

1.7.1.3. Alcohol/Drug use in the workplace will not be tolerated. Any contractor personnel found to be under the influence of, consuming, or using alcohol or drugs while on duty will be subject to administrative action from the Contracting Officer, which may include termination of this contract.

1.7.1.4. The Contractor shall immediately remove from the site any individual whose continued employment is deemed by the Contracting Officer to be contrary to the public interest or inconsistent with the best interests of National Security. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS. The Government shall not reimburse the Contractor for any expenses associated with the removal of personnel.

1.7.2. Installation Access. Upon meeting required security criteria, the contractor shall obtain an Installation Pass for Sheridan Kaserne and Artillery Kaserne Garmisch, from the local U.S. Army Garrison Bavaria Garmisch IACS Office.

Failure on the part of the contractor to maintain currency of the Installation Pass will be considered sufficient grounds for the Government to terminate the contract prior to its normal expiration.

1.7.2.1. Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances IAW AE Regulation 190-16, Installation Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any Sub-contractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any Subcontractor utilized by the contractor, are made aware of and comply with these requirements.

1.7.2.2. The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to the Contractor’s failure to comply with Installation Access processing requirements.

1.7.2.3. The supporting Installation Access Control Office for this contract is located on Artillery Kaserne, Breitenauerstr 16, Bldg 203. Commercial telephone number: 08821-750-3558.

1.7.2.4. AE 190-16 and (AE 190-16-G German translation) can be found on the following website: (AE 190-16) http://www.imcom-europe.army.mil/webs/docs/safety/aer190-16.pdf; and (AE 190-16-G) www.eur.army.mil/aepubs/publications/AER190-16-G.pdf?publisheddate=20170427.

1.7.3. Contractor Training. Contractor personnel shall attend annual Government-provided training, IAW Part 3 of this PWS. The training is anticipated to be no more than four hours per session and will be provided during normal working hours. Any contractor behavior deviating from standards taught in the courses may be grounds for termination of the contract.

1.7.4. Logistical Support. The Government will not provide logistical support such as housing, transportation, meals, and incidentals for any Contractor employees performing under this contract.

http://www.imcom-europe.army.mil/webs/docs/safety/aer190-16.pdf%3B http://www.imcom-europe.army.mil/webs/docs/safety/aer190-16.pdf%3B http://www.eur.army.mil/aepubs/publications/AER190-16-G.pdf?publisheddate=20170427 http://www.eur.army.mil/aepubs/publications/AER190-16-G.pdf?publisheddate=20170427

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. BLANKET PURCHASE AGREEMENT (BPA). A simplified method of filling anticipated repetitive needs for supplies or services by establishing pricing under “charge accounts” with qualified sources.

2.1.2. BPA CALL. Official notification by the Government to the Contractor, advising the Contractor of an upcoming requirement for language instruction services, typically 30 calendar days prior to the actual start of the course.

2.1.3. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.4. CONTRACTING OFFICER (KO OR CO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor, an offer may be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PERFORMANCE WORK STATEMENT (PWS). A description of the required results in clear, specific, and objective terms with measurable outcomes.

2.1.10. PHYSICAL SECURITY. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.11. QUALITY ASSURANCE. The various functions, including inspection, performed by the Government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). A plan describing how the Government will survey, observe, test, sample, evaluate and document the contractor’s performance in meeting critical performance standards identified in the contract.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SHALL. Mandatory.

2.1.15. SUBCONTRACTOR. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor. The Government does not have privity of contract with the subcontractor.

2.1.16. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.17. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AR Army Regulation BPA Blanket Purchase Agreement CFR Code of Federal Regulations CLIN Contract Line Item CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 IT Information Technology JTR Joint Travel Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. SERVICES. The Government will provide routine custodial services, refuse collection, and health and safety controls as required and in accordance with existing regulations and procedures common to the organization and its Government buildings. On-site office support services to include telephone, fax, scanning and copying.

3.2. FACILITIES. The Government will provide classrooms, language and computer laboratories and/or suitable rooms for conducting instruction in the building or other suitable locations should a move be required during the period of the contract. Routine maintenance will remain the responsibility of the Government.

3.3. UTILITIES. The Government will provide electrical power in the facility for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the faucets, turning off lights, and powering off equipment at the end of the work day.

3.4. EQUIPMENT. The Government will provide access to desktop computer systems capable of interacting with the Marshall Center automation infrastructure. Additionally, the Government will provide access to copiers, printers, lighting, and audio equipment.

3.5. MATERIALS. The Government will provide consumable products such as office supplies and paper.

3.6. COMMON ACCESS CARDS (CAC). Not Applicable.

3.6.1. COMPUTER NETWORK ACCESS FOR PERFORMANCE. Not Applicable.

3.7. PROPERTY. For all issued GFP for this contract, the Contractor shall submit a property management plan to the COR that addresses the requirements as listed in FAR Clause 52.245-1, Government Property, within 30 days of contract award. Contractor shall ensure GFP is maintained in accordance with AR 735-5, Policies and Procedures for Property Accountability, in addition to the aforementioned clause.

3.8. TRAINING. All Contractor personnel who are issued Installation Passes and/or CAC shall complete annual security training regarding installation access, anti-terrorism, operational security, and force protection. All contractor employees and associated subcontractor employees must complete Cybersecurity Awareness Training before issuance of network access and annually thereafter. The Government will provide this training on-site during regular business hours. The current security training requirements are listed below. Other training may be added, as required by the Government. Contractor shall coordinate with the COR for all required training.

3.8.1. INSTALLATION ACCESS TRAINING REQUIREMENTS.

3.8.1.1. Antiterrorism training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 30 calendar days after the contract start-date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 10 calendar days after training is completed by all employees and subcontractor personnel. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at or at http://jko.jten.mil/courses/atl1/launch.html.

3.8.1.2. iWATCH/iSALUTE Training. The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program (training standards provided by the Government). This locally developed training will describe the types of behavior to watch for and instruct personnel to report suspicious activity to the COR. This awareness training will be completed within 30 calendar days after the contract is awarded and within 30 http://jko.jten.mil/courses/atl1/launch.html calendar days after new employees commence contract performance, with the results reported to the COR within 10 calendar days after the training is complete.

3.8.1.3. OPSEC Training. New contractor employees must complete Level I OPSEC training within 30 calendar days after they report for duty. All contractor employees must complete annual OPSEC awareness training.

3.8.1.4. Counterintelligence Awareness and Reporting (CIAR). All contractor employees and associated subcontractor employees must complete DOD CIAR training within 30 days of initial assignment and every 12 months thereafter with the results reported to the COR within 10 calendar days after the training is complete.

3.8.2. Network Access (CAC) Training Requirements. Not Applicable

3.8.2.1. Contractors Providing Information Assurance (IA) Services. Not Applicable

3.9. WEBSITE CLASSROOM. The Government will organize and administer a Web-based portal account within which its Learning Management System for Language Enhancement Course (LEC) instruction will reside and be archived.

The Government will provide Contractors with PLTCE-associated email accounts (e.g., PLTCE Gmail accounts), ability to upload and download content, exchange messages and discussions for LEC instruction purposes.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. GENERAL. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. MATERIALS. The Contractor shall provide necessary curricula, textbooks, and related teaching materials including, but not limited to, on-line resources without adds (e.g., You Tube Premium, etc)

4.3. EQUIPMENT. The Contractor shall provide all equipment and/or other assets necessary to facilitate remote instruction.

PART 5

SPECIFIC TASKS

5. NON-PERSONAL SERVICES STATEMENT. Contractor employees performing services under this order shall be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management shall ensure that employees properly comply with the performance work standards outlined in the PWS.

Contractor employees shall perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

5.1. SPECIFIC TASKS. The Contractor shall provide all labor, materials and supervision necessary to perform the language instruction services required by the contract. The Contractor shall use available educational technology resources to facilitate and enhance instruction. This includes but is not limited to the preparation of computer and Internet based documentation and training materials and other tasks as outlined in this Performance Work Statement (PWS). The Contractor should also be familiar with the use of electronic boards equipment (e.g., ViewBoard) and be able to integrate its use into daily language instruction. The Contractor, however, shall not use educational technology as a substitute for interactive, face-to-face engagement with language learners. When remote instruction is provided, the Contractor may use educational technology to enhance interactive, face-to-face engagement with language learners.

5.2. INSTRUCTIONAL TASKS.

5.2.1. The Contractor shall conduct foreign language instruction and other related services as outlined in this PWS.

The language instruction shall reflect current usage of the language in the target language country. Thus, students shall be exposed to dialects, slang expressions and specialized terminology (e.g. military/security, political, economic, scientific/technological, culture and social, geography: physical, political, and economic.). The topic of “culture” shall be treated as it contributes to proper understanding of a text or message and as it becomes critical in the ability to effectively transmit a message and to interact appropriately with native speakers. Learning materials shall be derived from current and authentic sources and from all media (printed, audio, visual, electronic, etc.). The focus is on communicative competence using functional, task-based language and activities although some explicit treatment of grammar and vocabulary might be required. The instruction shall include oral communication, pronunciation, structure, listening and reading comprehension, writing, as well as special skills development such as gisting, translation, interpretation and transcription.

5.2.2. The Contractor shall include professional-level (ILR Level 3 or higher) material that addresses various aspects of the society where the target language is spoken (e.g. military and security, economic and political, scientific and technological, culture and social, and geography: physical, political, and economic).

5.3. WORK BREAKDOWN STRUCTURE.

5.3.1. Perform Class Preparation Activities. The Contractor shall perform the following tasks to prepare for classroom instruction: Prepare a syllabus, select appropriate materials addressing the major topical areas listed in paragraph 5.2.2 above (military/security, political, etc.), determine media to be used (audio, video, Internet, etc.), select activities to develop proficiency/skills, develop exercises/activities to meet proficiency development needs, develop quizzes/tests to monitor student progress. (Deliverable 0002, Attachment 2_Deliverables Schedule).

5.3.2. The Contractor shall present his/her syllabus to the COR 30 days prior to the start of each LEC session at the

PLTCE.

5.3.3. The Contractor will be provided training/guidance on the Interagency Language Roundtable (ILR) skill level descriptions and the user agencies’ “Final Learning Objectives” (FLO). The training is anticipated to be no more than four hours. Most of the training will be in the form of written guidance.

5.3.4. The Contractor shall post a weekly schedule no later than (NLT) 0830 on the Monday of each week. The schedule shall reflect, as a minimum, activities to be conducted and sources used during each instructional period.

(Deliverable 0003, Attachment 2_Deliverables Schedule).

5.3.5. On the first day of class, the Contractor shall conduct a student needs analysis to identify each student’s strengths/weaknesses, special requests/needs. During the first week, the Contractor shall refine the needs analysis and on Friday provide the COR with a written report for each student and a plan for dealing with the findings. (Deliverable 0004, Attachment 2_Deliverables Schedule).

5.4. INSTRUCTIONAL ACTIVITIES.

5.4.1. The Contractor shall conduct daily lessons, minimally six, 50-minute periods per day.

5.4.2. The Contractor shall assign homework on a daily basis that is tailored to the needs of each student.

5.4.3. The Contractor shall provide feedback on completed homework assignments, identifying problem areas and conducting immediate remediation. Students who fail to complete assignments or do so carelessly shall be reported to the COR or his designated representative, normally the Military Language Instructor (MLI).

5.4.4. The Contractor shall counsel students on academic progress.

5.4.5. The Contractor shall communicate problems with students to the COR/MLI in a timely manner, i.e. on the day the problem first arises (e.g., student tardiness, disruptive behavior, absence).

5.4.6. The Contractor shall provide tutorials as needed or requested by students before/after the six periods each day.

5.4.7. The Contractor shall provide suitable out-of-class activities for classes. The Contractor shall inform the COR of location and planned activities during these outings at least two days in advance.

5.4.8. The Contractor shall prepare all teaching materials prior to beginning of class. At no time should teaching materials be prepared during teaching hours.

5.5. OTHER ACADEMIC DUTIES.

5.5.1. The Contractor shall provide limited translation/interpretation services for the COR and the Director of PLTCE on class-related subjects. This support may consist of short (2 pages or less) translations and/or brief (less than 30 minutes), informal consecutive interpretation. Both translation and interpretation support will be coordinated within the 30-weekly hours identified in paragraph 1.4.3.

5.5.2. The Contractor shall research, identify, and recommend suitable commercially available instructional materials that meet the global proficiency development needs of the students.

5.5.3. The Contractor shall work as a team member to develop instructional material, coordinate instructional activities, assignment of student sections with other instructors, and informally assess students (e.g., in-person or remote interviews) as directed by the COR. These services will be coordinated within the 30 weekly hours identified in paragraph 1.4.3.

5.6. PERSONNEL QUALIFICATIONS.

5.6.1. General Qualifications. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of contractor personnel proposed to be assigned. Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the PWS in an efficient, reliable, and professional manner. Contractor shall ensure background checks are on file for all employees and contracted workers, and provide to the Government upon request (Deliverable 0005, Attachment 2_Deliverables Schedule).

5.6.1.1. Key Personnel. The Contractor shall notify the Contracting Officer prior to making any changes in personnel assigned to the key position. The one (1) key personnel position is defined as: Russian- Ukrainian Language Instructor.

5.6.1.2. During the first ninety (90) calendar days of performance, the Contractor shall make no substitutions of key personnel unless illness, death, or termination of employment necessitates the substitution. After the initial ninety (90) calendar day period, the Contractor may propose substitutions. The Contractor shall provide a suitable substitute for all periods of time that the Contractor is unable to perform the services. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. The Contractor shall, prior to making any substitution permanent, demonstrate to the satisfaction of the Contracting Officer that the qualifications of the proposed substitute personnel are equal to or better than the qualifications of the personnel originally identified for the position. The Contracting Officer will notify the Contractor within 15 calendar days after receipt of all required information of the decision on proposed substitutions.

5.6.2. Substitutions.

5.6.2.1. Unplanned Absences. The Contractor shall advise the COR of anticipated absences, for any reason, as far in advance as possible. For emergency absences of one day or less, the Contractor must notify the COR no later than 0815 on the day of absence.

5.6.2.2. Planned Absences. Proposed substitute(s) credentials (resume) shall be provided to the Contracting Officer at least six weeks prior to an anticipated absence.

5.6.2.3. The Contractor shall provide and compensate a suitable and acceptable substitute for all periods of time that the scheduled Contractor employee is unable to perform the services. The Contractor shall ensure there is no degradation of services to the Government as a result of personnel absences or substitutions. The Contractor will not be paid for any gaps in services performed under this contract. Failure to arrange for a qualified substitute in a timely manner may be considered breach of contract.

5.6.2.4. All substitutes must be approved in advance by the Contracting Officer. The substitute must have comparable credentials to those of the scheduled Contractor’s employee. Substitutes shall have no claim whatsoever against the Government for services rendered and compensation shall be considered a business relationship between the Contractor and the chosen substitute. Failure to arrange for a qualified substitute in a timely manner may be considered breach of contract.

5.6.2.5. Proposed substitute’s credentials (resume) must be provided to the COR, for review by the Contracting Officer, at least six weeks prior to anticipated absence. Credentials of the proposed substitute shall address the following areas:

- Target Language and English proficiency (how, when acquired).

- Education (degrees, major subjects)

- Teaching experience (what was taught, for how long, target audience, number of contact hours)

- Experience in developing instructional/test materials

- Life/work experience in target language country (number of years after age 18)

- References / letters of recommendation/ performance appraisals

- Police Good Conduct Certificate (Polizeiliches Führungszeugnis) for German citizens or those residing in Germany at least 12 months. If the proposed substitute is not a German citizen – the equivalent of the Police Good Conduct Certificate shall be translated into English and notarized.

5.6.3. Specific Personnel Qualifications Requirements. Personnel assigned to or utilized by the contractor in the performance of this contract shall, as a minimum:

5.6.3.1. The contractor personnel shall be fluent in the Russian-Ukrainian languages, as spoken in Ukraine, with the ability to read, write, and speak at a level consistent with a person indigenous to the region. Documentation of target languages (TL) proficiency shall consist of evidence that the proposed instructor is a native speaker or that the proposed instructor obtained TL proficiency through formal education (courses completed at an institution of higher learning taught in the TL), or TL-proficiency certification (Interagency Language Roundtable/STANAG 6001 Level 4 or Common European Framework of Reference Level C2). The Government, at its own expense, reserves the right to test any individual in accordance with ILR standards. (ILR language skill-level descriptions available in Attachment 4).

5.6.3.2. The contractor personnel will have a working knowledge of English sufficient for conducting course development and research in the English language. The Contractor shall provide evidence of the proposed instructor’s proficiency of English either: as a native speaker; through formal education (courses completed at an institution of higher learning taught in English – course materials, reading assignments, papers, and presentations in English); by English-language proficiency certification (Interagency Language Roundtable/ STANAG 6001 Level 2 or Common European Framework of Reference Level B2); or with documentation of English-language use in a work environment where English was the primary means of communication. The Government, at its own expense, reserves the right to test any individual in accordance with ILR standards. (ILR language skill-level descriptions available in Attachment 4).

5.6.3.3. The contractor personnel shall have an adequate educational background in foreign-language pedagogy to provide advanced language training to adult learners. Teaching credentials (in diminishing relevance) include a Bachelor’s degree or higher (MA or PhD is highly desired) in: Teaching Russian-Ukrainian as a Foreign Language;

Foreign Language Education; Teaching English as a Second/Foreign Language (ESL/EFL); Linguistics/Philology of the TL country; History/Literature/Anthropology/Education (related to the TL country); or Educational Psychology/International Relations. For purposes of evaluation, “TL Country” is a country where the TL is the primary means of communication within and among government, industry, academia, and the local population.

5.6.3.4. The contractor personnel shall have five years or more of significant, recent, and relevant experience in teaching Russian-Ukrainian to foreign, adult learners that work in US Department of Defense(DOD), Defense Security Cooperation Agency(DSCA), and Department of State(DOS) environments. A higher number of years is desired.

5.6.3.5. Contractor personnel shall have five years or more of personal life and work experience in one or more countries in which Russian-Ukrainian is spoken as a first language. Experience must be as a resident living, working, or serving in the military within the system and related environment. A higher number of years is desired.

5.6.3.6. It is the responsibility of the Contractor to submit evidence that fully documents and supports the minimum requirements. The sufficient documentation includes, but not limited to copies of transcripts, diplomas, teaching certificate, curriculum vitae / resume, copies of performance evaluations, etc.

5.6.4. Cultural Sensitivities. The Contractor shall be aware of cultural and other sensitivities of students and fellow Contractors. All instruction will be conducted in a manner that is never offensive, demeaning or a cause for any problems of a non-academic nature.

5.6.5. Team Player. The Contractor shall work as a team player with other individuals, including staff, contractors and other instructors on course planning, assignment of students to classes, materials development, and other administrative or instructional duties.