A2- PWS for Monaco System Bldg 302 - 2025.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

D-21 PREVENTATIVE MAINTENENCE

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to provide preventative maintenance on the D-21 Emergency Management system both at the 139th Fire Department and redundant client at the the139th Civil Engineering facility, as defined in this PWS.

1.2 Background: As the installed Monaco system grows in both size and complexity, it is important to keep personnel up to date on training and ensuring all software is updated to the latest releases. In addition, preventative maintenance on the D-21 Emergency Management system can extend the life of the equipment and reduce possible downtime. Sensitive electrical components are easily damaged from excessive heat and moisture; regular maintenance can reduce the chances that these irritants may cause a total system failure. Preventative maintenance saves the government time and money along with safeguarding sensitive data while increasing system performance.

1.3 Period of Performance (PoP): 365 calendar days (1 year) from the date of contract award with 3 option years.

1.4 General Information:

1.4.1 Place and Performance of Services: Performance shall be at the 139AW Rosecrans Field, St. Joseph, MO. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting is authorized as necessary.

1.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.4 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.4.1 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within an Air Force controlled installation, facility, or area. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). IAW 31-113, Installation Perimeter Access Control, all contractors will be identity proofed; vetted to determine their fitness; and issued access credentials prior to being allowed access. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements. Police checks require approximately two weeks to process and at to be accomplished through 139AW Security Forces only. Before working on base all workers shall complete a police record check (attachment 3) and if approved will receive an Air force form 75 that will be carried at all times while working on Base. The contractor will be responsible for showing a valid govt issued ID from a state that is REAL ID compliant to receive the AF form 75. The contractor will be responsible for showing a valid govt issued ID and the AF form 75 when arriving at the gate. All workers associated with this project shall read and abide by Security’s requirements for working on base property (Attachment 4). The contractor shall be responsible for security of his work site to include equipment until accepted by the government. The contractor must restrict all workers to the immediate work area on base. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor.

1.4.4.2 Collection of installation access media. IAW AFI 31-113 Issued access credentials are retrieved and returned to the issuing office when the relationship that served as justification changes or is terminated. The language used shall be "Contractors must return all local access credentials to the issuing office when the contract is completed or when a contractor employee no longer requires access to the installation (e.g., quits or the contract is terminated). If a local access credential is not returned, the Installation Commander may consider debarment." If a contractor refuses to return an access item media, immediate notification to Security Forces will occur. If debarment occurs, promptly notify the applicable contracting officer and/or civilian personnel office.

1.4.4.3 For contracts that require OPSEC Training. Per AFI10-701_ANGSUP Operations Security, Organizations will consider OPSEC for all contractual requirements. They must first determine whether there is any form of critical or sensitive information or activities involved in the contract. It is the organization’s responsibility to inform the contracting officer when a determination has been made that there are no OPSEC requirements for the contract. If there are OPSEC requirements, the organization is responsible for conducting an OPSEC review of the Statement of Work (SOW) or Performance Work Statement (PWS) prior to the time the contracting officer publicizes the SOW or PWS. The SOW/PWS is a publicly released document that can reveal critical information or indicators of critical information. It is critical that the organization OPSEC PM or SMO identify OPSEC requirements in the scope of work. All contractors receive a 139AW OPSEC briefing from an OPSEC representative at the pre-construction meeting.

1.1 1.2 1.3 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5

1.4.5 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.1 1.2 1.3 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.4.7

1.4.7 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.8 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e- mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.9 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.10 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.11 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.12 Telework: The Government may permit telework by contractor employees when determined to be in the best interest of the Government in meeting work requirements. The contractor shall have an established telework program subject to review by the Government. All telework agreements shall be authorized and approved by the COR and include the date, time, and description of the tasks to be performed. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure the Government's mission-critical operations stay operational during times of National Emergency or incidents of National Significance. The COR(s) must identify to the Contracting Officer any tasks that are required to ensure continuity of critical supplies and services and at what level those supplies and services must be delivered. Telework shall be at no additional cost to the Government.

2.0 Definitions and Acronyms:

2.1 Definitions

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non- manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3.0 Government Furnished Property, Materials, and Equipment (CFP/M/E): None

3.0 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1. Submittal of all proposed material shall be submitted to the 139th Communications Flight Plans and Resources office for approval prior to installation.

4.0 Requirements: The contractor shall Perform the following:

4.1 Provide annual on-site service for the D-21 systems included in this proposal.

4.1.1 Preventative maintenance for all Monaco System CPUs and mobile laptops

4.1.2 Preventative maintenance for all Monaco GPIO, Tone, and Remote Station Alerting panels

4.1.3 Preventative maintenance for all Monaco Digital Voice Recorders and video equipment

4.2 Provide additional training by a Monaco-certified system expert.

4.2.1 2-3 days of on-site training per visit for installed Monaco systems for both firefighters and CE electricians

4.2.2 One Monaco seminar/training class at no charge. This involves system changes information, refresher training and/or other information end users should know.

4.3 Provide Priority Issue Resolution

4.3.1 Priority issue escalation within Engineering

4.3.2 Priority shipping.

4.4 Provide software updates for all Monaco installed systems

4.4.1 Updated HazMat and Technical manuals, if available

4.4.2 Updated MAP layers, if provided in advance by Government

4.5 QUALITY ASSURANCE AND ACCEPTANCE TESTING: The installation/update activity shall accompany Civil Engineer electricians or designated representative on an inspection of the D-21 Emergency Management System to ensure it is operating properly prior to Monaco technician departure. Monaco shall correct all deficiencies noted during the inspection in accordance with the terms of the contract.