A14_MR_Sources_Sought_RFI_v4_SAM_1.docx

United States Department of the Interior

INTERIOR BUSINESS CENTER

Washington, DC 20240

SOURCES SOUGHT and REQUEST FOR INFORMATION

Department of the Interior, Office of the Chief Information Officer, Microsoft Unified Support Agreement & Industry Solutions Delivery

The Department of Interior (DOI), Interior Business Center, Acquisition Service Directorate is issuing this sources sought and request for information (RFI) on behalf of the Office of the Chief Information Officer (OCIO). Responses from industry will inform the market research and acquisition planning for Microsoft Unified Support Agreement & Industry Solutions Delivery (MUSA & ISD), a new requirement.

OBJECTIVE

The purpose of this requirement is to formalize an enterprise-wide services contract aimed at furnishing the DOI with a centralized Blanket Purchase Agreement (BPA) contract vehicle for accessing Microsoft Unified Support and professional consulting services across all DOI Bureaus and Offices. These support services encompass proactive assistance designed to sustain and enhance the health of DOI Microsoft products, cloud infrastructure, and operations.

The objective of this source sought and RFI is to gain knowledge of potential qualified sources and their size classification and provide the MUSA & ISD Statement of Work (SOW) for industry comment.

INSTRUCTIONS

Please provide:

1. Comments in the draft SOW.

2. Respond to questions within this document (see yellow areas for responses).

Format:

All comments must be in MS Word. Use the review functionality to place notes as “new comments”. To access the “new comment” function, select the Review Tab in Word.

Comments will not be accepted or reviewed when provided as PDF documents because the use of MS Word increases the Government’s speed of evaluation and handling.

Respondents may separately include PDF capabilities statements.

Deadline & Delivery:

All responses are due no later than 10:00 AM ET, Thursday, October 31, 2024.

Deliver responses via email to:

Heather Proctor, Contract Specialist heather_proctor@ibc.doi.gov

Shannon Triana, Contracting Officer shannon_m_triana@ibc.doi.gov

QUESTIONS

Please respond to the following questions. Provide answers in the yellow fields.

1) Provide your firm’s name, size status, and point of contact information for the response.

COMPANY PROVIDING RESPONSE

& POINT OF CONTACT FOR GOVERNMENT FOLLOW-UP:

Company:

Business Size Status:

Governmentwide Acquisition Contract or Schedules Numbers (if applicable):

Company Official’s Name:

Title:

Phone:

Email:

2) Technical Capabilities: Given your review of the SOW, please confirm if the responding company believes they are capable of meeting the requirements. This may be as detailed or as high-level as you wish. It may reference information in separately provided capabilities statements.

INDUSTRY RESPONSE:

3) Interest in the Opportunity: Please confirm whether the responding company would be interested in responding to a formal solicitation for the Microsoft Unified Support Agreement & Industry Solutions Delivery opportunity.

4) Products: Please provide a list of suggested products necessary for Microsoft Unified Support Agreement & Industry Solutions Delivery.

5) Labor Categories: Please provide a list of labor categories necessary for Microsoft Unified Support Agreement & Industry Solutions Delivery.

6) Do you have experience supporting a similar project? If so, please provide a brief description of the project including the scope of the service, dollar value, customer name and points of contact information.

7) Describe your approach to training teams and executive stakeholders on Microsoft Unified Support concepts, inclusive of access to team-based interactive “brown bag” sessions, and executive Q&A sessions with consulting support experts provided by your firm.

8) Describe the foundational research, curated tools and frameworks, customer insights, predictions, market forecasts, planning guides, guidance sessions, tech landscape, and research included with your service offerings.

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