A11_RFI document.pdf

This is a Statement of Work for software maintenance and support services. The Defense Finance and Accounting Service (DFAS) is seeking renewal of maintenance and support for PowerBuilder Professional Bundle License and Appeon Premium Support for a 12-month base period beginning October 2, 2026, and ending October 1, 2027.

The contractor must provide two primary deliverables: Item 1 consists of PowerBuilder Professional Bundle as a non-perpetual license with updates and standard support; Item 2 provides Appeon Premium Support on a pay-per-incident basis for issues excluded from standard support. These products support multiple legacy DFAS systems including SCRT, EAS, CAPS-W, DCMS, DIFS, DIFS-SD, DTIM, DTIM-IE, DTIM-MF, GAFS, GAFS-R DATA MART, DFAS-IE, and SMAS. The Bill of Materials specifies required quantities: 30 units of PowerBuilder Professional Bundle (PB-PS), 5 units of PowerBuilder CloudPro Bundle with related components (PB-CP), and 1 unit of Appeon Premium Support Single Ticket (AP-ST). All services are non-personal in nature and contain no inherently governmental functions. Pricing terms, unit prices, and total contract value have not been populated in the template.