A10 Soul Source Justification_Arbinger_2026_Final_Redacted.pdf
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- Solicitation number
- N4523A-26-RFPREQ-PSNS-1100-0006
About this file
This is a Memorandum for the Record justifying the use of sole-source procurement for leadership training services with The Arbinger Institute over the simplified acquisition threshold.
The acquisition is for Outward Mindset leadership training and development services to be delivered to Puget Sound Naval Shipyard (PSNS) and Integrated Maintenance Facility (IMF) Department Heads and leadership within a 12-month period beginning January 5, 2027. Services include onsite instructor-led workshops, virtual training, train-the-trainer sessions, and all associated course materials. The vendor will coordinate scheduling flexibly with departmental leadership availability. Arbinger Institute holds proprietary rights and trademarks to the Outward Leadership (OL) and Developing and Implementing an Outward Mindset (DIOM) methodologies and curricula, which are unavailable through other vendors. The justification for sole-source procurement is based on: (1) restrictive proprietary rights—Arbinger is the exclusive provider of these trademarked methodologies with no comparable alternatives available through GSA Advantage; (2) brand-name requirements—the specific training is essential to ensure consistency across four naval shipyards (PHNSY, PNSY, NNSY, and PSNS) that regularly interact operationally, with over 7,000 employees already trained under these methodologies since 2020 at a cumulative cost of $7,111,561.88; and (3) duplication of costs—retraining employees under a different methodology would create substantial financial and time burdens without recovery through competition. Arbinger currently operates under a Federal Supply Schedule (FSS) contract and provides services to multiple Department of War agencies. The requirement was identified in June 2026 with delivery required by November 2026 and January through September 2027.
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| File | Type | Posted |
|---|---|---|
| A5 PWS Outward Mindset 2026-U1_Redacted.pdf |
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MEMORANDUM FOR THE RECORD
Subj: USE OF OTHER THAN FULL AND OPEN COMPETITION FOR AN ACQUISITION
OVER THE SIMPLIFIED ACQUISITION THRESHOLD
I. BACKGROUND
Beginning in FY23, due to the success at both Pearl Harbor Naval Shipyard (PHNSY) and Portsmouth Naval Shipyard (PNSY), Norfolk Naval Shipyard (NNSY) awarded contracts to The Arbinger Institute on a sole source basis for the initial deployment of Outward Mindset for Senior Leaders. The contracts were awarded on a sole source basis to ensure the NNSY workforce received mindset training with principles, theories, and terminology consistent with what had already been provided to PHNSY and PNSY. Employees from the four Shipyards, to include Puget So und Naval Shipyard (PSNS), interact and work closely together at various times and on various projects. As the four shipyards regularly conduct business and interact with each other, it is therefore critically important that the deployment of this personnel development initiative be consistent across the shipyards as well as NAVSEA HQ to maximize efficiency and effectiveness.
What sets Arbinger training apart from other similar training courses is that they offer an in-depth training program that covers various aspects of leadership, conflict resolution, and team dynamics often emphasizing deep personal and cultural shifts.
leads to clearer, more empathetic communication, reducing misunderstanding and conflicts.
training courses are proprietary and trademarked. The proposed order will provide Outward Mindset training that goes beyond behavior change and focuses on the mindset that influences behavior change. This will include on-site instructor-led services, virtual training and all related course material with specific training for leaders.
PSNS & IMF Department Heads and leadership will utilize the development training and outward mindset principles and practical tools towards operational improvements throughout the leadership and workforce. The training will provide necessary tools to contribute to on-time ship delivery and cost control, accelerated decision making and execution, high-trust collaborative teams, proactive problem-solving at every level, sustainable accountability and a mission focused resilient workforce.
Applicable FAR References:
1. FAR 6.103-1(b) One responsible source. Agencies may contract without providing for full and open competition when the supplies or services required by the agency are available from only one responsible source and no other type of supplies or services will satisfy agency requirements.
2. FAR 6.103-1(c)(2)(i) Duplication of cost to the Government that is not expected to be recovered through competition
3. FAR 6.103-1(d) Use of brand-name descriptions, or specification of attributes peculiar to one manufacturer, prevents full and open competition and should only be used when justified and approved according to 6.104.
4. 8.104(a) When supplies or services are unavailable from the mandatory sources listed above, agencies should procure commercial products and commercial services, including those that can be modified to fill agencies' needs, to the maximum extent possible, in accordance with the policy of Executive Order 14271, Ensuring Commercial, Cost-Effective Solutions in Federal Contracts.
5. As required by FAR 6.104-2(a) this memorandum explains the absence of competition for this acquisition, as only one source will be solicited for this requirement (or for a portion of the requirement) and the requirement is not expected to exceed the simplified acquisition threshold.
II. DESCRIPTION OF ITEM OR SERVICE:
The training will consist of the Outward Mindset series and leadership development principles and can be delivered within a 12-month timeframe, beginning on or about January 05, 2027. The service will consist of onsite facilitation workshops and train the trainer sessions. Vendor shall provide participant workshops and all necessary materials required for each session and participant. Vendor shall remain flexible with scheduling facilitation workshops and sessions in coordination with Department Heads and leadership availability.
III. THE DETERMINATION FOR USE OF OTHER THAN FULL AND OPEN
COMPETITION IS BASED ON THE FOLLOWING (select all that apply):
A. ONLY ONE RESPONSIBLE SOURCE (select all that apply):
1. RESTRICTIVE RIGHTS. The source has established proprietary rights, limited rights in data, patent rights, copyrights or secret processes in the item or service required.
Arbinger Institute holds proprietary rights to and is the sole provider of the Outward Leadership (OL) and Developing and Implementing an Outward Mindset (DIOM) methodologies, they hold trademarks for its training courses, programs and material, including the names Arbinger
. These methodologies are unavailable through any other vendor in GSA Advantage. Currently there are no alternative schedules of contractors that offer comparable training that utilizes the same approach.
proprietary and trademarked. This vendor operates under a Federal Supply Schedule (FSS) contract and is currently offering services to several other Department of War agencies due to their effective past contract performance.
changing to a different system with different methodologies would require broad retraining efforts to ensure consistency of methodology across all shipyards. FAR Subpart 6.3 discusses rationale for other than full and open competition, and FAR 6.103-1(c)(2)(i) references Duplication of cost to the Government that is not expected to be recovered through competition The re-training that would be required to create an environment consistent across all NSYs would incur financial and time costs that would not reasonably or possibly be recouped through competition. The table below shows what has been obligated thus far to train employees that the table above mentioned since 2020 to current. Some of the contracts still have options that have not yet been obligated or exercised. The current estimate is for 200 people
FY Contract ID Period of Performance
Organization Obligated to Date
2020 N3225320F0066 09/01/20 2/28/23 PHNSY $2,577,198.84
2022 N3904022F0017 1/17/22 2/28/22 PNSY $87,552.80
2023 N3904023P0082 3/14/23 3/13/24 PNSY $149,123.48
2023 N4215823F0003 3/15/23 08/30/24 NNSY $422,808.15
2023 N3225323F0046 06/13/23 06/12/26 PHNSY $797,176.07
2023 N4215823PE236 11/27/23 (Materials) NNSY $23,895.00 2024 N0002424FG0085 12/20/23 (Materials) NAVSEA HQ $1,018.48
2024 N3904024F0009 02/13/24 02/12/29 PNSY $2,523,501.95
2024 N4215824P0018 3/15/24 3/14/25 NNSY $179,809.32
2026 N4523A26P1309 05/04/26 09/30/26 PSNS $349,478.27
Total $7,111,561.88
These costs include materials per participant, train the trainer programs, so leadership can continue training non-supervisory employees and virtual training as well as onsite training .
The cost to retrain all these employees, obtain new materials, travel, and time to put new contracts in place, who be a substantial duplication of costs and a burden to the Government.
C. UNUSUAL AND COMPELLING URGENCY. The supplies or services are of such unusual and compelling urgency that the Government would be seriously injured unless the agency is permitted to limit the number of sources from which it solicits bids or proposals. Urgent requirements are supplies or services that will result in a work stoppage or are mission critical and the routine processing time would result in injury to the Government.
The determination that the procurement for the above item/service is an urgent and compelling requirement is based on the following:
1. Date on which the requirement was first identified: June 2026
2. Required delivery date/period of performance: November 2026, January 2027-Sept 2027
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