A05_PWS_DRAFT_1.pdf

PERFORMANCE WORK STATEMENT (PWS)

JANITORIAL SERVICE AT FILLMORE OFFICE

Part 1

General Information

1. General: This is a non-personnel services contract to provide janitorial services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall meet the standards in this contract.

1.2 Background: This site supports Helium Development under Congressionally mandated programs. This program is slated to conclude (including site use in May of 2027. Previously, this requirement was awarded as PO

140L1726P0080 and cancelled based on challenges in providing individuals able to pass background checks. This recompete is to secure services from the date of award to May of 2027 maintaining a clean work environment for government staff.

1.3 Objectives: Provide all services to meet cleanliness standards for government facilities and occupational health requirements.

1.4 Scope: This includes approximately 7,150 BOMA useable square feet. The Contractor shall furnish all personnel, equipment, and materials necessary to perform all tasks related to janitorial support services covered by this Performance Work Statement (PWS). The areas covered in this contract include all cubicles, offices, lobby, conference rooms, storage areas, specialty areas (computer room, manager’s office, storage room and record library) and breakroom.

1.5 Period of Performance: The period of performance may be referenced in the contracts schedule. Generally, the period of performance will be from the date of award through May 2027.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: Contractors will not be expected to perform on federal holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

Juneteenth National Independence Day

DRAFT

1.6.4 Hours of Operation: The contract work hours will be from 5:00 P.M. CST or after, Monday through Friday.

Specialty work shall be scheduled every two weeks between the hours of 3 P.M. and 5 P.M. on Wednesday CST except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at 801 South Fillmore, Suite 500, Amarillo, Texas, 79101.

1.6.6 Type of Contract: The government will award a Firm-Fixed-Price Contract type pursuant to FAR 16.2. Please refer to the contracts clauses to determine whether the contract includes terms for Economic Price Adjustment (ie.

52.216-2). If no EPA Clause exists, then the contractor shall interpret the contract terms pursuant to FAR 16.202-1

“A firm-fixed-price contract provides for a price that is not subject to any adjustment on the basis of the contractor’s experience in performing the contract.” Contract type is not subject to renegotiation after award.

1.6.7 Security Requirements: Security Clearances are not required; however, all contractor personnel performing at the government facility must successfully complete background checks and credentialing per the below guidance.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The

Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The

Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the

Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the

Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the

Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.7.4. Background Checks. The performance of this requirement includes unaccompanied access and credentialing requirements for unescorted access to a U.S. Government facility. Upon award, the contractor must provide all requested documentation to the COR to facilitate onboarding procedures.

Within five (5) business days, the contractor shall provide:

• CJIS-Privacy Form

• E-QIP Request Form (lower portion filled out)

• OF306

• Fair Credit Authorization

• Resume

• Employee Photos

The COR will complete the following forms and submit all contractors provided background check document packages to DOI-HR.

• BLM Non-federal Applicant Information Sheet

• OLES Coversheet

• PDR Request Form.

Upon receipt of an approved background check, the contractor will complete credentialing processes for their employees as directed by the COR.

1.6.7.5. Credentialing.

As a requirement of this contract, the Contractor shall comply with all the requirements of HSPD-12. All Contractor employees shall complete the four steps of the HSPD-12 credentialing process prior to contract performance.

All Contractor employees are required to have a Federal Government-issued personal identification card before being allowed unsupervised access to the BLM facility. The COR will be the sponsoring official and will make the arrangements for personal identity verification and card issuance.

The Contractor shall identify all Contractor and subcontractor personnel who will be required to have physical access for performance of work under this contract at least three weeks before the start of contract performance. The

Contractor must make their personnel available at the place and time specified by the COR in order to initiate screening and background check

During the investigation process, the Contractor employees are required to complete four steps in the HSPD-12 credentialing process. These steps entail:

1. Sponsorship by a Federal employee (COR)

2. Enrollment in the US Access System

3. Adjudication

4. Activation of the Credential

The Contractor employees are required to give, and to authorize others to give, full, frank, and truthful answers to relevant and material questions needed to reach a suitable determination. Refusal or failure to furnish or authorize provision of information may constitute grounds for denial or revocation of credentials. Government personnel may contact the Contractor personnel being screened or investigated in person, by telephone or in writing, and the

Contractor agrees to make them available for such contact.

Alternatively, if an individual has already been credentialed by another agency through the Office of Personnel

Management (OPM), and that credential has not yet expired, further investigation may not be necessary. The

Contractor must provide the COR with documentation that supports the individual’s status.

During performance of the contract, the Contractor shall keep the COR apprised of changes in personnel to ensure that performance is not delayed by compliance with credentialing process. Cards that have been lost, damaged, or stolen must be reported to the COR and Issuing Office within 24 hours. Replacement will be at the Contractor’s expense. If re-issuance of expired credentials is needed, it will be coordinated through the COR.

The Contractor shall ensure all identification cards are returned to the COR when no longer needed for contract performance, upon completion of a contractor employee’s employment, or upon contract completion or termination.

The Contracting Office (CO) may delay final payment if the Contractor fails to comply with these requirements.

Before starting work under this contract, a National Agency Check (NAC) will be conducted to verify the identity of the individual applying for clearance. Upon successful completion of the NAC process, an identification card will be issued, and access is granted.

Simultaneously, a NAC with Inquires (NACI) will be initiated to determine the individual’s suitability for the position.

If the NACI adjudication is favorable, nothing more needs to be done. If the adjudication is unfavorable, the credentials will be revoked. In the event of a disagreement between the Contractor and the Government concerning the suitability of an individual to perform work under this contract, the Department of the Interior (DOI) will have the right of the final determination.

This requirement must be incorporated into any subcontracts that require subcontractor personnel to have regular and routine unsupervised access to a Federally controlled facility or access to a Federally- controlled information system.

THE CONTRACTOR MUST COMPLY WITH THE ABOVE REQUIREMENTS WITHIN A MINIMUM OF

10 WORKING DAYS FROM CONTRACT AWARD. IN THE EVENT THE CONTRACTOR DOES NOT

COMPLY, THE CONTRACT MAY BE TERMINATED FOR THE CONVENIENCE OF THE

GOVERNMENT.

1.6.8 Special Qualifications: Employees assigned by the Contractor to work under this contract shall be physically able to do their assigned work. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity. A fully qualified workforce shall be maintained throughout the period of this contract. Personnel shall receive close and continuing first line supervision. The

Contractor shall require all employees to wear distinctive uniform clothing for ready identification and assure that every employee is in uniform. The company name should be visible on the uniform. All contract personnel shall be required to wear a Government issued facility ID card and a company ID card while in the facility.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The following personnel are considered key personnel by the government: Site Lead. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 Contractor Travel: Not applicable

1.6.14 Other Direct Costs: Not applicable

1.6.15 Data Rights: Not applicable

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information

(e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the

Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 Phase In /Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the phase in/ phase out periods.

During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

1.6.18. Supplemental Instructions:

The contractor shall procure, at his or her own expense, necessary licenses and permits, and shall conform to all laws, regulations, and ordinances applicable to performance of this contract.

The Contractor shall prohibit his or her employees from disturbing papers on desks, opening desk drawers or cabinets, or using telephone or office equipment.

The Contractor shall require his or her employees to comply with facility instructions as they develop pertaining to facility wide Security and Safety notices as they are made available to the Program Manager.

The Contractor shall correct deficiencies and/or incomplete work within 24 hours after a written notification is issued.

The contractor shall be required to develop and implement the following OSHA work site criteria as part of this contract:

- A Hazard Communication Program (i.e. maintaining a log of Safety Data Sheets of all chemical products utilized as part of this contract);

- All OSHA training requirements associated with this contract including but not limited to Safety Orientation and

Accident Prevention, Right-To-Know, Bacteria and Disease Control, Hearing Conservation, Back Safety, Personal

Protective Equipment, Blood Bourne Pathogens and Asbestos Awareness.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

BLM Bureau of Land Management

CFR Code of Federal Regulations

CO Contracting Officer

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DIAR Department of the Interior Acquisition Regulation

DOI Department of the Interior

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

HSPD Homeland Security Presidential Directive

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not Applicable

3.2 Facilities: The Government will provide Government Facility ID and keys.

3.3 Utilities: Electrical power will be furnished by the Government at existing power outlets. Hot and cold water will also be made available as necessary. The Contractor shall instruct employees in utilities conservation practices.

The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: Not Applicable

3.5 Materials: Not Applicable

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials. These supplies and materials shall be of a quality to conform to the following specification.

In accordance with Executive Order 13148, Sections 501-505 and 701-704, all efforts shall be made during procurement of maintenance and cleaning chemicals/ materials to obtain environmentally friendly chemicals/materials. Also, the procurement of materials containing the maximum amount of recycled material content shall be pursued.

In addition, in accordance with EPA Region 2 procurement guidelines, all efforts shall be made during procurement to ensure that all paper products are Green Seal certified.

Prior to commencement of work on this contract, the Contractor shall submit a list of proposed materials to be utilized during contract performance for approval by the Project Officer.

The Contractor shall state the name of the manufacturer, the brand name of each of the materials, and the Safety

Data Sheets for all substances to be utilized in the performance of the work with a description of the function of the product.

The Contractor shall not use any materials which the Project Officer determines would be unsuitable for the purpose, or harmful to surfaces to which applied. Any substitutions will require prior approval before utilization may occur.

The contractor shall maintain an inventory list of all cleaning chemicals purchased for this contract. This inventory list shall include five points of information about each chemical:

1) Number of containers on site.

2) Volume of each container.

3) Manufacturer’s ID number.

4) Product Name

5) Location on site.

This inventory list shall be maintained on a continuous basis and available for inspection by the Project Officer.

All mechanical equipment including power driven machines needed for the performance of this contract shall be furnished by the Contractor. Equipment deemed by the Project Officer to be of improper type or design or inadequate for the purpose intended shall be replaced.

The Contractor shall furnish the following materials for use in this contract:

1) Paper goods;

2) Plastic bags, both large and small;

3) Various cleaning chemicals;

4) Vacuum cleaners, floor maintenance equipment, tools and materials of commercial grade required to perform all janitorial duties

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for the Amarillo Field Office’s Janitorial requirements consistent with commercial standards.

5.2. Daily

5.2.1. Collect and dispose of trash from wastebaskets, replace plastic liners whenever liners are torn, worn, or contain food residue. Note: Do not empty blue recycle cans.

5.2.2. Sweep and/or vacuum traffic patterned areas to remove obvious dirt, paper pieces, crumbs, etc. from around and under furniture and polish exterior metal doorknobs, push bars, kick plates, railings, and any other metal surfaces including doors.

5.2.3. Spot clean carpets to remove stains

5.2.4. Damp mop, and/or vacuum entire floor surface areas

5.2.5. Clean sinks, countertops, tabletops, and vending machines with disinfectant cleaner

5.2.6. Remove smudges and fingerprints from the glass surfaces of the vestibules and door glass.

5.2.7. Clean all tabletops in conference rooms.

5.2.8. Re-configure conference room tables and chairs unless otherwise notified by Project Officer

5.3. BI-WEEKLY:

5.3.1. Computer room, manager’s office, storage room, and record library: Thoroughly dust all horizon surfaces of furniture, including chairs, furniture partitions, windowsills, counter tops, tabletops, pictures, etc. Clean glass tops.

5.4. AS NEEDED

5.4.1. Dust HVAC ceiling or wall heating and cooling vent covers at any time they show signs of dust or when the

Contracting Officer's Representative (COR) request; will not be more frequent than semi-annually.

5.4.2. Clean light fixtures of visible insects, visible dirt, and debris

5.5. Product Specifications.

5.5.1. The Janitorial Service Contractor shall provide janitorial services and replacement of supplies for the leased space, public areas, entrances, and all other common areas in accordance with the Janitorial

Requirements/Performance Specification, shown as Table 1.

5.5.2. Selection of Cleaning Products: The janitorial contractor shall make careful selection of janitorial cleaning products and equipment to comply with the following:

5.5.2.1. Purchase and use green cleaning products and hand soaps that have the following environmentally responsible features:

– Non-toxic

– Contain no phosphates

– Non-corrosive

– Contain no ozone depleting compounds

– Contain no known carcinogens

– Contain no chlorine bleach

– Contain no butoxyethanol

– Contain no quaternary ammonium compounds

– Contain no petroleum distillates

– Non-flammable

– Concentrated for use in cold water

– Safe volatile organic compound levels when diluted; and

– Packaged ecologically in recycled content cardboard boxes and plastic containers to the maximum extent practical

5.5.2.2. Eliminate use of harsh chemicals and the release of irritating fumes.

5.5.2.3. All cleaning products must be Green Seal certified, (http://www.greenseal.org/FindGreenSealProductsAndServices.aspx), EPA Safer Choice, (http://www.epa.gov/saferchoice) formerly known as EPA Design for the Environment certified, or USDA

Biopreferred certified (http://www.biopreferred.gov/BioPreferred/faces/catalog/Catalog.xhtml#).

5.5.3. Selection of Paper Products and Trash Bags and Can Liners: The Janitorial Service Contractor shall select, and purchase consumable products supplied in the leased space that are fully compliant with the recovered/recycled content percentages specified in the Environmental Protection Agency’s Comprehensive Procurement Guidelines

(CPG) or be Green Seal certified. Those products include, but are not limited to the following: Trash bags and can liners

5.5.4. A fact sheet that defines the post-consumer recovered content and the total recovered fiber content the paper products must have to be CPG compliant may be viewed at https://www.epa.gov/smm/comprehensive-procurement-guidelines-paper-and-paper-products

5.5.5. A fact sheet that defines the post-consumer recovered content trash bags and can-liners must have to be CPG compliant may be viewed at https://www.epa.gov/smm/comprehensive-procurement-guidelines-non-paper-office-products

5.5.6. Trash bags and can liners that meet the bio-based content established by the U.S. Department of Agriculture’s

BioPerferred Program and are a USDA Certified bio based Product are also acceptable.

(http://www.biopreferred.gov/BioPreferred/faces/catalog/Catalog.xhtml)

5.5.7. The contractor shall comply with the provisions in the Federal Acquisition Regulations clauses 52.223-4

“Recovered Material Certification” and 52.223-1 “Bio based Product Certification”.

PART 6

APPLICABLE PUBLICATIONS

RESERVED

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required—usually a shall statement)

Standard Performance Threshold

(This is the maximum error rate. It could possibly be

“Zero deviation from standard”)

Method of

Surveillance

PRS # 1. – Solid Waste Collection

(PWS §5.2.1): The contractor shall collect and dispose of trash from wastebaskets and replace plastic liners whenever liners are torn, worn, or contain food residue. Do not empty blue recycling cans.

The contractor provided

All solid waste generated in office areas is collected and placed in outdoor receptacles; liners replaced when damaged/soiled; recycling cans are left untouched.

≤ 1 validated deficiency per month per serviced area

Periodic inspection & validated customer complaints by

COR.

PRS #2 – Floor Care: Vacuum/Sweep

Traffic Areas (PWS §5.2.2): The contractor shall sweep and/or vacuum traffic-patterned areas to remove obvious dirt, paper pieces, crumbs, etc., from around and under furniture.

Carpeted surfaces are vacuumed with commercial vacuums; carpets are free of obvious dirt/crumbs/dust; non‑carpeted areas swept free of spills, stains, crumbs, dust, and debris.

≤ 2 validated deficiencies per month.

Random sampling by

COR; spot checks following occupancy hours.

PRS #3 – Metal Polishing (PWS

§5.2.2): The contractor shall polish exterior metal doorknobs, push bars, kick plates, railings, and other metal surfaces including doors.

Metal surfaces free of smears, smudges, fingerprints; clean, bright, and polished to a uniform luster.

≤ 1 validated deficiency per month.

Periodic inspection by

COR.

PRS #4 – Carpet Spot Cleaning (PWS

§5.2.3): The contractor shall spot clean carpets to remove stains.

Spots/spills/stains/smears removed; no damage from harsh rubbing; cleaned areas blend with adjacent carpet.

≤ 1 validated deficiency per month.

Random sampling & validated complaints by

COR.

PRS #5 – Damp Mop/Vacuum Entire

Floor Surfaces (PWS §5.2.4): The contractor shall damp mop and/or vacuum entire floor surface areas.

Floors free of streaks and mop-stain marks;

walls/baseboards/other surfaces free of splashes; area has uniform luster.

≤ 2 validated deficiencies per month.

Periodic inspection by

COR.

PRS #6 – Breakroom/Galley

Disinfection (PWS §5.2.5): The contractor shall clean sinks, countertops, tabletops, and vending machines with disinfectant cleaner.

Surfaces disinfected and free of food/drink stains, dirt, dust, smudges/fingerprints;

chrome polished.

≤ 1 validated deficiency per month.

Random sampling; COR observation.

PRS #7 – Entrance Glass Cleaning

(PWS §5.2.6): The contractor shall remove smudges and fingerprints from vestibule and door glass surfaces.

Glass clean and free of smudges, dirt, dust, streaks, watermarks, spots, and grime; not cloudy.

≤ 1 validated deficiency per month.

100% inspection during weekly walkthrough;

customer feedback.

PRS #8 – Conference Room Table

Cleaning (PWS §5.2.7): The contractor shall clean all tabletops in conference rooms.

Tabletops wiped clean and free of dust, dirt, and stains; presentable for meetings.

≤ 2 validated deficiencies per month.

Random sampling by

COR; meeting readiness checks.

PRS #9 – Conference Room

Reconfiguration (PWS §5.2.8): The contractor shall re-configure conference room tables and chairs unless otherwise notified by the Project Officer.

Rooms arranged per COR/Project Officer direction; ready prior to next business day or scheduled event.

Zero missed configurations when requested.

100% verification when requested by COR/PO.

PRS #10 – Bi-Weekly Specialty Area

Dusting (PWS §5.3.1): The contractor shall thoroughly dust all horizontal surfaces of furniture (computer room, manager’s office, storage room, record library) and clean glass tops.

No dust streaks/residue on furniture/partitions/windowsills/countertop s/tabletops; do not dust computer equipment or disturb work papers; dust only exposed surfaces.

Zero missed bi‑weekly service; ≤ 1 validated deficiency per month.

Schedule adherence check; periodic inspection by

COR.

PRS #11 – As-Needed HVAC Vent

Dusting (PWS §5.4.1): The contractor shall dust HVAC ceiling/wall vent covers when they show signs of dust or upon COR request (not more frequent than semi-annually).

Vent covers kept clean of visible dirt/dust;

respond to COR requests; maintain semi‑annual minimum without prompting.

Respond within 2 business days to COR requests; Zero missed semi‑annual service.

COR request tracking;

periodic inspection.

PRS #12 – As-Needed Light Fixture

Cleaning (PWS §5.4.2): The contractor shall clean light fixtures of visible insects, dirt, and debris; damp clean covers; remove debris from area below fixtures.

Insects/dirt/debris removed promptly;

covers damp cleaned; floors/furniture below fixtures cleaned; respond to COR requests.

Respond within 2 business days to COR requests; ≤ 1 validated deficiency per quarter.

COR request tracking; spot checks.

PRS #13 – Green Cleaning Products

Compliance (PWS §5.5.2 & §5.5.3;

FAR 52.223-4 & 52.223-1): The contractor shall purchase/use Green

Seal, EPA Safer Choice, or USDA

Biopreferred products and select paper/trash liners compliant with EPA

CPG or Green Seal; comply with FAR certifications.

100% of cleaning products meet Green

Seal/EPA Safer Choice/USDA

Biopreferred; paper/liners meet EPA

CPG/Green Seal; FAR 52.223‑4 and

52.223‑1 certifications in place.

Zero use of non‑compliant products; Zero missing certifications.

Documentation review;

SDS/product list verification by COR.

PRS #14 – Chemical Inventory &

SDS (PWS §4.2): The contractor shall maintain a continuous inventory list of all cleaning chemicals (containers count, volume, manufacturer ID, product name, on-site location) and

Safety Data Sheets; submit proposed materials list for approval prior to use.

Complete, current inventory and SDS available; proposed materials pre-approved; substitutions require prior approval.

Zero missing inventory fields; Zero unapproved products in use.

Document inspection by

COR; quarterly audit.

PRS #15 – Credentialing &

Background Checks (PWS §1.6.7.4 &

§1.6.7.5): The contractor shall submit all background check documents within

5 business days of award and complete

HSPD-12 credentialing for all employees prior to unsupervised access, within a minimum of 10 working days from award.

All required forms submitted on time;

HSPD‑12 steps (sponsorship, enrollment, adjudication, activation) completed; cards issued before unsupervised access.

Zero late submissions; Zero uncredentialed personnel performing work.

100% document review by

COR; access control verification.

PRS #16 – Physical Security &

Key/Lock Controls (PWS §1.6.7.1–

§1.6.7.3): The contractor shall safeguard government property;

prohibit duplication/misuse of keys/key cards; report lost/duplicated keys immediately; ensure lock combinations are protected/changed as needed;

include procedures in the QC Plan.

Government facilities/equipment/materials secured after each work period; Zero unauthorized key use/duplication;

immediate reporting and remediation of any loss; lock combinations kept confidential and updated upon personnel changes.

Zero security incidents;

Zero lost/duplicated master keys; immediate reporting within 24 hours for any key incidents.

Incident reporting review by

COR; access audits.

PRS #17 – Hours of Operation

Compliance (PWS §1.6.4): The contractor shall perform work from

5:00 P.M. CST or after, Monday–

Friday; specialty work scheduled bi-weekly on Wednesdays between 3–5

P.M. CST; no performance on Federal holidays or when facility is closed.

Services executed per schedule; specialty tasks completed bi‑weekly; no service on holidays/closures.

Zero missed scheduled service days without

Government‑approved reason.

Schedule adherence checks by

COR; validated complaints.

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

EXHIBIT -3 JANTORIAL DESCRIPTION, PERFORMANCE MEASUREMENT

AREA

DESCRIPTION OF

WORK

PERFORMANCE

MEASURMENT

Daily

As

Needed

Weekly

Bi-Weekly

Monthly

All cubicles, offices, Office common areas, main entrance vestibule, main lobby, conference rooms, storage areas, specialty areas [when accessible] (computer room, manager office, storage room and record library) and employee breakroom.

Empty wastebaskets, replace plastic liners whenever liners are tom, worn, or contain food residue.

SOLID WASTE

COLLECTION: All solid waste generated in and around the office space areas of the building shall be collected and placed in outdoor trash receptacles.

X

Same as above

Clean both sides of all glass entrance doors and plate sidelight windows at all entrances to the office space of the building.

ENTRANCE GLASS

CLEANING: Glass shall be clean and free of smudges, dirt dust, streaks, watermarks, spots, and grime and shall not be cloudy

Sweep and/or vacuum traffic patterned areas to remove obvious dirt, paper pieces, crumbs, etc. from around and under furniture

VACUUMING:

Carpeted surfaces will be vacuumed with commercial vacuums

Carpets shall be free of obvious dirt. Crumbs, dust, and/or floor mats.

Sweeping: Non-carpeted areas shall be swept and shall be free of spills stains obvious dirt, crumbs, dust, & other debris.

Thoroughly dust all horizon surfaces of furniture, including chairs, furniture partitions, window-sills, counter tops, table tops, pictures, etc. Clean glass tops.

THROUGH DUSTING:

There shall be no dust streaks on surfaces of furniture, furniture partitions, window-sills, counter top, table tops.

There shall be no residue from dusting left on the dusted areas. Do not dust computer equipment. Do not disturb work papers.

Dusting is only required on exposed surfaces.

EXHIBIT -3 JANITORIAL DESCRIPTION, PERFORMANCE MEASUREMENT

WORK

SPECIALTY AREAS

ONLY: (computer room, manager’s office, storage room, and record library)

SPECIALTY AREAS:

(computer room, manager’s office, storage room and record library)

Thoroughly dust all horizon surfaces of furniture, including chairs, furniture partitions, window-sills, counter tops, table tops, pictures, etc. Clean glass tops.

There shall be no dust streaks on surfaces of furniture, furniture partitions, window-sills, counter top, table tops.

There shall be no residue from dusting left on the dusted areas. Do not dust computer equipment. Do not disturb work papers.

Office common areas, lobby, conference rooms, storage areas, specialty areas [when accessible]

(computer room, managers office, storage room, and record library) and breakroom.

Spot clean carpets to remove stains

CARPET SPOTTING:

Spots, spills, stains, smears, shall be removed.

There shall be no evidence of damage to carpet surface from harsh rubbing or brushing.

Cleaned areas shall blend with adjacent carpet.

Detail sweep and /or vacuum all office areas to remove all dust, dirt, crumbs, and other debris from around and under furniture. Detailing includes vacuuming all carpet edges and areas where carpet meets furniture partitions.

VACUUMING: All carpeted surfaces will be vacuumed with a commercial vacuum. All carpets shall be free of dust, dirt, crumbs, & other debris. Detailing vacuuming includes vacuum edging all carpets. Carpet includes rugs and/or floor mats.

Sweeping: All non-carpeted office areas shaft be thoroughly swept including behind doors, all corners, detail sweeping at wall edges.

Floors shall be clean. All dirt, dust balls, spots, spills, and trash shall be removed.

Office common areas, lobby, conference rooms, storage areas, specialty areas (computer room, manager office, storage room and record library) and breakroom.

Sweep & Damp mop all hard surfaces flooring in all office areas.

Damp Mopping floors shall be free of streaks and mop-stained marks.

Walls, baseboards, & other surfaces shall be free of splashes; area should have a uniform luster.

WORK

Dust HVAC ceiling or wall heating and cooling vent covers at any time they show signs or dust or when the Contracting

Officer's Representative

(COR) request will not be more frequent than semi-annually

DUSTING OF HVAC

CEILING & WALL

VENTS: Vent covers shall be kept clean of visible dirt and dust. This maintenance service should be provided without request by the

COR, however the COR retains the right to request service at least semi-annually.

Clean light fixtures of visible insects, visible dirt, and debris

CLEAN ALL LIGHT

FIXTURES: Insects, visible dirt, and debris shall be removed from all light fixtures as soon as they become apparent.

When this cleaning occurs the light fixture cover shall be damp cleaned.

Insects, dirt or debris for the light fixture must be cleaned from the floor or furniture below the light fixture. COR retains the right to request such service.

Employee Breakroom &

Galley Areas

Sweep, mop, and/or vacuum entire floor area

THOROUGH

SWEEPING: Move chairs and tables in order to sweep title floors. Mop all tiles areas to remove food and drink stains. All floors shall be clean and free of dirt, splashes, stains, or trash

Same as above Clean sinks, countertops, tabletops, and vending machines with disinfectant cleaner

DISINFECT: Sinks, countertops, tabletops, vending machines, etc. to be cleaned with disinfectant cleaner to remove all drink and food stains, dirt, dust, and smudges or fingerprints.

All chrome is to be polished

WORK

Manager's Office

Specialty Area

In addition to the General

Office cleaning for the

Manager's Office, special cleaning may be required

In these Manager's Office which may include moving of items on furniture to thoroughly dust. Special attention to all cleaning aspects is required in this office.

Manager and /or COR reserves the right to establish cleaning requirements.

CLEAN MANAGER'S

OFFICE: The Manager's

Office is the most visible public offices in the building and will be maintained in accordance with the wishes of the

Manager. Special attention should be given to dusting and washing of windows, windowsills, and glass tabletops. All areas to be free of dirt, dust, smudges, insects, cobwebs, etc. Vacuum office that includes moving of furniture if necessary. Offices are to generally present a

"spotlessly" clean office atmosphere.

WORK

Main Entrance Vestibule

& Main Lobby

Sweep and/or vacuum full floor areas to remove obvious dirt, paper pieces, crumbs, etc. from around and under furniture. Clean and polish exterior metal doorknobs, push bars, kick plates, railings, and any other metal surfaces including doors.

THOROUGH

VACUUMING: All carpeted surfaces including floor mats shall be vacuumed with commercial vacuums

Carpets and floor mats shall be free of obvious dirt. Crumbs, dust, and/or floor mats.

Sweeping: Non-carpeted areas shall be swept and shall be free of spills stains obvious dirt, crumbs, dust, & other debris.

Sweep and/or vacuum full floor areas to remove obvious dirt, paper pieces, crumbs, etc. from around and under furniture. Clean and polish exterior metal doorknobs, push bars, kick plates, railings, and any other metal surfaces including doors.

METAL POLISHING:

Metal surfaces shall be free of smears, smudges, fingerprints, etc. Metal surfaces shall be clean, bright, and polished to a uniform luster.

Thoroughly dust all horizon surfaces of furniture, including chairs, furniture partitions, window-sills, counter tops, table tops, pictures, etc. Clean glass tops.

THROUGH DUSTING:

There shall be no dust streaks on surfaces of furniture, furniture partitions, window-sills, counter top, table tops.

There shall be no residue from dusting left on the dusted areas. Do not dust computer equipment. Do not disturb work papers.

Clean both sides of all plate glass entrance doors and sidelight windows

ENTRANCE GLASS

CLEANING: Glass shall be clean and free of smudges, dirt dust, streaks, watermarks, spots, and grime and shall not be cloudy