A04_-_SOW_-_Alarm_Monitoring.pdf

E X P E R I E N C E Y O U R A M E R I C A The National Park Service cares for special places saved by the American people so that all may experience our heritage.

SCOPE OF WORK

MONITORING & MAINTENANCE SERVICE AGREEMENT FOR ALARM SYSTEMS

ASSATEAGUE ISLAND NATIONAL SEASHORE

1. A monitoring and maintenance service agreement is required for the intrusion and fire alarm systems at Assateague Island National Seashore at designated locations in both Maryland and Virginia. The proposed award will include a base period and four option periods. The period of performance from the date of award and each performance period is twelve (12) months. The option periods will be exercised at the discretion of the government.

2. The Contractor shall provide the National Park Service with monitoring, inspection, and technical servicing/repair services for the following buildings:

Headquarters Main Building 7206 National Seashore Lane Berlin, MD 21811

Administration Office Partition

Intrusion alarm system

Fire alarm system

Environmental Education Center Partition

Resource management Building Partition 7204 National Seashore Lane

West Entrance Station (Toll Fee Booth) 6635 Bayberry Drive

Sommers, Nicholas William Address

ASSATEAGUE ISLAND NATIONAL SEASHORE

The National Park Service cares for special places saved by the American people so that all may experience our heritage.

East Entrance Station (Toll Fee Booth) 6635 Bayberry Drive

Maryland Visitor Center 11800 Marsh View Lane

Fire system alarm

North Beach Ranger Station (Visitor Contact Station) 6633 Bayberry Drive

Fire system alarm

Lifesaving Station (Boathouse) 6384 Bayberry Drive

Tom’s Cove Visitor Center 8586 Beach Road Chincoteague, Virginia 23336

3. Contractor must be an authorized dealer for the specific on-site equipment and employ certified technicians for systems submitting providing proof of certification with the price quote. Further, contractor must provide proof of “Incipient” fire alarm protection system repair experience.

4. Monitoring station must have the capabilities to arm, disarm, bypass, change codes, perform remote diagnostics, and reprogram control panels remotely from the monitoring station upon request from the Contracting officer’s Technical Representative (COTR).

5. Immediate notice of all alarms will be made to the National Park Service, 24-Hour Dispatch Center (757-898-0058). The Dispatch Center will then notify Park Rangers of alarm activation as appropriate.

The National Park Service cares for special places saved by the American people so that all may experience our heritage.

6. Enhanced monitoring capabilities will be maintained to permit the monitoring station to provide the specific sensor and specific building that has been activated to 24-Hour Dispatch Center (757- 898-0058).

7. Contractor shall provide monitoring and maintenance for all listed buildings twenty-four (24) hours per day, 7 days per week (24/7), including holidays.

8. Contractor shall provide 24/7 telephone office support and toll-free access to alarm monitoring station, including holidays.

9. The Contractor shall respond to service trouble calls the same day if the call is placed before 12:00 PM Eastern Standard Time (EST) and by 12:00 PM EST the next workday if the calls are placed after 12:00 PM EST. Critical on-site repair services will be provided 24/7. All other on-site repair services will be conducted during regular business hours, Monday through Friday, excluding holidays.

10. Initial programming, inspection and monitoring connections must be compatible with present systems and completed within fourteen (14) days after award.

11. System will be programmed with each user having a separate and unique pin number, which includes the availability of changes to users throughout the year at no additional charge.

12. An annual inspection will be conducted by May, including testing and cleaning of each piece of fire and intrusion equipment at no additional cost to the park. A list of equipment will be provided by the contractor and will indicate that all equipment has been tested, cleaned, and inspected. It is the contractor’s responsibility to schedule and perform this inspection by May each year.

13. Opening and closing reports, which includes monthly status reports, will be provided to the COTR by the 15th of each month. This submission should be an electronic version.

14. Contractor will ensure access to alarm system(s) upon expiration of termination of this service contract without additional cost to the Government. Access will include all programming information remaining in place including zone information, employee pass codes, alarm panels including default lock codes, and will ensure the systems report as a local alarm at the time of expiration/termination. The only programming information that will be removed is the current contractor’s receiving account numbers, receiver telephone numbers, and remote lock out codes.

15. Contractor shall provide, at the time of their offer, not more than three (3) previously performed contracts as examples of your ability to perform this work monitoring and servicing Ademco/Honeywell systems/equipment. These may be Federal or Private Industry contracts.

Recent is defined as taking place within three (3) years of this notice. Relevant is defined as the work is related in part or in whole to this particular requirement.

16. Successful contractor will have at least three (3) years of experience in monitoring and servicing Ademco/Honeywell systems/equipment.

The National Park Service cares for special places saved by the American people so that all may experience our heritage.

VI. EQUIPMENT

Equipment at Assateague includes but is not limited to the following;

• Vista-100 Commercial Fire and Burglary Partitioned Security System

• Honeywell Fire-Lite Alarms

• MS-9200UDLS Addressable Fire Alarm System

VII. POINT OF CONTACT

The Point of Contact for the purpose of this order is:

Bill Ramsey Assateague Island National Seashore 7206 National Seashore Lane Berlin, MD 21811 410-533-8238

VII. PAYMENTS

1. Payment will be made monthly for monitoring services once services are rendered.

2. The government requires electronic submission of all invoices via IPP.gov. Invoice(s) must itemize charges per park site so that the park and service being billed is easily identified as covered by the contract.