A02 SKL TO F0053 PWS v23.pdf
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This Performance Work Statement (PWS) details engineering and sustainment services for the Simple Key Loader (SKL) and PANDA devices in support of the U.S. Army Program Executive Office for Command, Control, Communications – Tactical (PEO C3T), Project Manager Tactical Radios. The one-year contract, with four additional one-year option periods, is a Cost-Plus-Fixed-Fee (CPFF) task order utilizing various funding sources including RDT&E, OPA, OMA, and Foreign Military Sales.
The contractor (Sierra Nevada Corporation) will provide comprehensive support including program management, engineering, configuration management, testing, logistics, supply chain management, and training for the SKL system. Key requirements include maintaining NSA Level 1 certification, managing obsolescence, conducting hardware and software testing, supporting depot-level repairs, updating technical documentation, and providing annual training events. The contract emphasizes robust security protocols, including OPSEC training, anti-terrorism measures, and protection of critical program information. Deliverables include monthly status reports, risk management plans, configuration audit documents, and various technical and engineering reports throughout the performance period.
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SKL General Engineering & Sustainment Services W15P7T-20-D-0030/W15P7T-21-F-0053
SNC Proprietary Information
PROCUREMENT SENSITIVE
PERFORMANCE WORK STATEMENT
For
PRODUCT LEAD COMMUNICATIONS SECURITY
PROJECT MANAGER, TACTICAL RADIOS
SIMPLE KEY LOADER (SKL)
General Engineering and Sustainment Services
In support of
U.S. Army Program Executive Office for
Command, Control, Communications – Tactical
Project Manager, Tactical Radios
5 March 2025
Version 22
Contents
1.0 GENERAL SCOPE
1.1 TYPE OF CONTRACT 4
1.2 PERIOD OF PERFORMANCE 4
1.3 PLACE OF PERFORMANCE 4
1.4 DELIVERABLES 4
1.5 CONTRACT KICK-OFF MEETING 7
2.0 APPLICABLE DOCUMENTS
3.0 REQUIREMENTS
3.1 PROGRAM MANAGEMENT 10
3.1.1 REPORTING
3.1.2 MEETINGS AND CONFERENCES
3.1.3 TASK ORDER MANAGEMENT
3.1.4 FUNDS AND MAN-HOURS EXPENDITURE REPORT
3.1.5 SERVICE CONTRACT REPORTING IN THE SYSTEM FOR AWARD
MANAGEMENT
3.1.6 RISK MANAGEMENT
3.1.7 PROGRAM PROTECTION
3.2 PRODUCTION REQUIREMENTS 14
3.2.1 PRODUCTION SUPPORT
3.2.2 QUALITY ASSURANCE AND INSPECTION
3.2.3 FAILURE SUMMARY AND ANALYSIS REPORT
3.2.4 DIMINISHING MANUFACTURING SOURCES AND MATERIAL SHORTAGES
AND OBSOLESCENCE
3.2.5 PRODUCT DEFICIENCIES AND RECALLS
3.3 TESTING 16
3.3.1 HARDWARE SUSTAINMENT TESTING
3.3.2 SOFTWARE TESTING
3.4 ENGINEERING 18
3.4.1 CONFIGURATION MANAGEMENT
3.4.2 ENGINEERING CHANGE SUPPORT
3.4.3 TECHNOLOGY REFRESHMENT, SUBSTITUTIONS AND MODIFICATIONS . 20
3.4.4 SUSTAINMENT LEVEL DRAWINGS, PLANS AND PROCEDURES
3.4.5 ANALYSIS AND EVALUATION
3.5 LOGSITICS AND SUPPLY CHAIN MANAGEMENT 23
3.5.1 SUPPLY CHAIN MANAGEMENT
3.5.2 DEPOT LEVEL REPAIR SUPPORT
3.5.3 PROVISIONING DATA
3.5.4 TRAINING EVENTS, TRAINING MATERIALS AND CONTRACTOR
LOGISTICS SUPPORT
Appendix A. General Requirements
A-1 NOTICE REGARDING LATE DELIVERY
A-2 INVOICE REQUIREMENTS
A-3 GOVERNMENT FURNISHED PROPERTY, GOVERNMENT FURNISHED
MATERIAL, AND GOVERNMENT FURNISHED INFORMATION
A-4 GOVERNMENT FURNISHED INFORMATION
A-5 ACCESS TO RESTRICTED GOVERNMENT BUILDINGS AND FACILITIES
A-6 TRAVEL
Appendix B. Security Requirements
B-1 SECURITY REQUIREMENTS
B-2 CLASSIFICATION MARKING
B-3 OPERATION SECURITY/INFORMATION SECURITY
B-4 ANTI-TERRORISM
Appendix C. Special Requirements
C-1 RIGHTS IN TECHNICAL DATA AND COMPUTER SOFTWARE
C-2 DEFERRED ORDERING OF TECHNICAL DATA AND COMPUTER SOFTWARE
C-3 COMMERCIAL SOFTWARE LICENSE AGREEMENTS
1.0 GENERAL SCOPE
This Task Order (TO) Performance Work Statement (PWS) defines the effort to be undertaken by Sierra Nevada Corporation (SNC), hereafter referred to as “the contractor” to provide.
engineering support under Contract No. W15P7T-20-D-0030, Task Order W15P7T-21-F0053, The contractor shall provide hardware and software engineering support services required to sustain the Simple Key Loader (SKL), accessories, and SKL test devices, hereafter referred to as “PANDA” devices. The sustainment engineering tasks shall be in support of the needs and requirements as directed by the Army SKL Program Office, Project Manager Tactical Radios (PM TR). The contractor shall include program management, general engineering, design and technical support, obsolescence management, and support for technical documentation, training, and testing for hardware and software related requirements, as well as, independent analysis, and other related services to sustain the SKL.
1.1 TYPE OF CONTRACT
This Task Order (TO) shall be awarded under the IDIQ contract No. W15P7T-20-D-0030, Task Order W15P7T-21-F0053. This TO shall be a Cost-Plus-Fixed-Fee (CPFF) (Completion) type contract. This TO shall utilize Research, Development, Test and Evaluation (RDT&E), Other Procurement Army (OPA), Operations and Maintenance Army (OMA), Foreign Military Sales (FMS) funds, and Other Customer funds based upon funding availability.
1.2 PERIOD OF PERFORMANCE
The base period of performance (PoP) for this TO shall be one (1) year commencing immediately upon award, and includes four (4) additional one-year options. Option(s) may be exercised early at the discretion of the Government with written notice of intent provided to the Contractor at least 60 days prior to the end of the TO PoP.
1.3 PLACE OF PERFORMANCE
All requirements within this PWS shall primarily take place at contractor’s facility (ies).
Performance at Government facilities shall be considered a secondary location and implemented only when directed and approved by the Government. Performance will take place at Continental United States (CONUS) locations which shall include, but not limited to: Aberdeen Proving Ground, MD; Tobyhanna, PA; Fort Mead, MD; Fort Huachuca, AZ; Tampa, FL; San Diego, CA;
Fort Gordon, GA; Folsom, CA; Fremont, CA; Sparks, NV.
1.4 DELIVERABLES
All items submitted under this TO shall be delivered in accordance with this PWS and the associated Contract Data Requirements List (CDRL) and Data Item Descriptions (DID) identified in Table 1. The contractor shall make every effort to establish efficiencies in TO performance and reporting requirements and shall continuously seek opportunities to streamline TO administration by identifying non-value-added reports and/or duplicative requirements that are candidates for further requirement tailoring and/or consolidation with the base IDIQ contract PWS reporting requirements. The contractor shall use, to the maximum extent possible, all previously developed data that can be reasonably applied toward satisfying the requirements of this TO. This includes but is not limited to Government Furnished Information (GFI) and data developed by the contractor incident to other contractual requirements as set forth in the contractor’s Certification in Section J Attachment 5 of the base IDIQ contract and any revisions thereto as required by ELIN E006, Data Accession List.
Table 1 ELIN to PWS Paragraph Cross-Reference
ELIN CDRL Title Data Item Initial (ADAD) Final (ADAD) PWS Reference
A001 Conference/Meeting Minutes DI-ADMN-81250B 7 days after each conference/meeting 1.5, 3.1.2 A002 Presentation Material DI-ADMN-81373 72 hours in advance of event 1.5, 3.1.2
B001 Funds and Man-Hours Expenditure Report (APG Vendor Report)
DI-FNCL-80331A 20th day of each month 3.1.4
C001 Training Materials DI-ILSS-80872 30 days prior to event 3.5.4
D001 System/Subsystem Specification DI-IPSC-81431A 30 days after start of ECP 3.4.6
D002 Software Requirements Specification DI-IPSC-81433A 30 days after receipt of Government approval of
ELIN D001 3.4.6
D003 Software Design Description DI-IPSC-81435A 30 days prior to PDR and CDR 3.4.6 D004 Software Version Description DI-IPSC-81442A 30 days prior to formal testing 3.4.6 D005 Computer Software Product DI-IPSC-81488 As required 3.4.6
E001 Contractor's Progress and Status Report DI-MGMT-81928 20th day of each month 3.4.2, A-3, A-7
E002 Status of GFE Report DI-MGMT-80269 20th day of each month A-3
E003 GFE Detail Transaction Status Data DI-MGMT-80377 20th day of each month A-3
E004 Operations Security Plan DI-MGMT-80934C 30 days ADAD B-3 E005 Reserved E006 Data Accession List (DAL) DI-MGMT-81453B 30 days ADAD 1.4, C-1 E007 Reserved E008 Reserved
E009 Contractor’s Risk Management Plan DI-MGMT-81808 30 days ADAD As Required 3.1.3, 3.1.6, A-7
E010 Risk Management Status Report DI-MGMT-81809 20th day of each month 3.1.6
E011 Reserved E012 Phase-Out Transition Plans DI-MGMT-81945 90 days prior to end of TO PoP 1.5
E013 DMSMS Management Plan DI-MGMT-81948 30 days ADAD As required 3.1.3, 3.2.4, 3.5.1, A-7
E014 Supply Chain Risk Management Plan DI-MGMT-82256 30 days ADAD As required 3.1.7, 3.5.1
E015 Integrated Program Management Data & Analysis Report (IPMDAR)
DI-MGMT-81861B 20th day of each month 3.1.1, 3.1.3, A-7
E016 Contract/TO Management Plan DI-MGMT-80004A 30 days ADAD 3.1.3, A-7 E017 Reserved
E018 Contract Work Breakdown Structure DI-MGMT-81334D 30 days ADAD 3.1.1
F001 Security Evaluation Document DI-MISC-81762A 30 days prior to PDR; 45 days post PDR; 30 days prior to CDR; 45 days post CDR 3.4.6
F002 Trip / Travel Report DI-MISC-81943 7 days from completion of travel 3.1.2
G001 First Article Qualification Test Plan and Procedures DI-NDTI-81307A 45 days prior to FAQT 3.3.1, 3.3.2
G002 Test/Inspection Report - FAQT Report DI-NDTI-80809B 30 days after FAQT 3.3.1, 3.3.2
H001 Acceptance Test Plan DI-QCIC-80553A 45 days prior to test 3.3, 3.3.2
H002 Security Verification Testing Plan and Procedures DI-QCIC-81689 45 days prior to SVT 15 days prior to start of SVT 3.3.1, 3.3.2
H003 Security Verification Report DI-QCIC-81690 30 days after completion of SVT 3.3.1, 3.3.2 H004 Reserved
H005 GIDEP Alert/Safe-Alert Report DI-QCIC-80125B As required 3.5.1
H006 GIDEP Alert/Response DI-QCIC-80126B As required 3.2.5, 3.5.1 H008 Quality Deficiency Report DI-QCIC-80736 30 days after deficiency identification 3.2.2 H009 Acceptance Test Report DI-QCIC-81891 30 days after Acceptance Test 3.3.1, 3.3.2
J001 Failure Summary and Analysis Report DI-SESS-80255B 15 days after failure identification 3.2.3
J002 Engineering Change Proposals DI-SESS-80639E As required 3.4.2, 3.4.3 J003 Request for Variance DI-SESS-80640E As required 3.4.3
J004 Notice of Revisions DI-SESS-80642E As Attachment to ECP (ELIN J002) 3.4.3
J005 Product Engineering Design Data/Associated Lists DI-SESS-81000F 45 days after PCA 60 days prior to end of PoP 3.4.1, 3.5.3
J006 Configuration Audit Plan DI-SESS-81646C 45 days prior to Config Audit event 3.4.1 J007 Provisioning Parts List DI-SESS-81715 As required 3.4.1, 3.5.3
J008 Configuration Management Plan DI-SESS-81875 45 days ADAD 3.4.1
J009 Specification Change Notice DI-SESS-80643E As required 3.4.3
J010 Configuration Audit Summary Report and Certification DI-SESS-81022E 30 days after PCA 3.4.1
J011 Special Tooling Engineering Design Data and Associated Lists
DI-SESS-81008F 45 days after completion of PCA
60 days prior to end of PoP 3.5.2, 3.5.3
K001 Reserved
K002 Level of Repair Analysis (LORA) Input DI-PSSS-81873A As required 3.5.2
K003 LORA Report DI-PSSS-81872A As required 3.5.2
L001 TEMPEST Test Plan DI-EMCS-81683 45 days prior to TEMPEST test event 3.3.1
L002 TEMPEST Test Evaluation Report DI-EMCS-81684 30 days after TEMPEST completion 3.3.1
XX TDP Option Selection Worksheet Attachment 3.5.3
1.5 CONTRACT KICK-OFF MEETING
The contractor shall schedule, coordinate, and host a Contract Kick-Off meeting approximately thirty (30) days after TO award. The meeting may be held at the contractor’s facility or by telephone/teleconferencing as approved by the Government. The Kick Off meeting will provide an introduction between contractor, subcontractor and critical vendor personnel and Government personnel including but not limited to the Army Program Manager, Procuring Contracting Officer, Administrative Contracting Officer, Contracting Officer Representative, National Security Agency Product Account Manager and others responsible for administering and managing this TO. The agenda shall include technical, management, security issues, travel authorization and reporting procedures, Technical Execution Planning (TEP) and Technical Guidance Letters (TGL), TO Phase-Out Transition Plans as set forth in ELIN E012; and, a walk-through of the contractor’s Integrated Management Schedule of activities for transitioning ongoing general engineering tasks from W15P7T-12-D-0019/ 0054 to this TO. The kick off meeting will also identify all approved programmatic and baseline technical documentation that will be sustained during the TO performance period. Presentation Material for the Kick-Off meeting shall be submitted in accordance with Exhibit Line Item Number (ELIN) A002 and Meeting Minutes shall be submitted in accordance with ELIN A001.
Figure 1 PWS Deliverables
ELIN CDRL Title Data Item
A001 Conference/Meeting Minutes DI-ADMN-81250B A002 Presentation Material DI-ADMN-81373 E012 Phase Out Transition Plans DI-MGMT-81945
2.0 APPLICABLE DOCUMENTS
The documents identified below and cited throughout this PWS are applicable to performance under the TO. Copies of Military Standards and Regulations cited in the Table below are available online by accessing the Defense Logistics Agency Quick Search or DoD’s Procurement Toolbox Web Applications. Requests for additional documents should be submitted to the Contracting Officer’s Representative (COR). Any Government approved updates to these documents throughout the PoP may supersede previous versions. The contractor shall verify performance and deliverables submitted under this TO are in compliance with the most current version of the documents identified herein.
Table 2 Applicable Documents
Military or Other Specification
Document Title
10 USC 2451 Defense Supply Management
American National Standards Institute /Electronic Industry Alliance -649-1
National Consensus Standard for Configuration Management
ANSI/EIA-748 rev C American National Standard/Electronic Industries Alliance
AR 190-13 Physical Security Guide
AR 25-2 Information Assurance
AR 380-10 Technical Transfer, Disclosure of Information and Contracts with Foreign Representatives
AR 380-49 Industrial Security Program
AR 380-67 Personnel Security Program
AR 381-12 Threat Awareness and Reporting Program
AR 525-13 Antiterrorism
AR 530-1 Operations Security
AR 735-5 Policies and Procedures for Property Accountability
AS9100 Rev D Quality Management Systems-Requirements for Aviation, Space, and Defense Organizations
DA PAM 70-3 Army Acquisition Procedures
DoD 5200.1-M DoD Acquisition System Protection Program
DoD 5200.2-R Personnel Security Program
DOD 5200.33 Defense Courier
DoD 5220.22-M National Industrial Security Program Operating Manual
DoD 5220.22R Industrial Security Regulations
DoD 5220-M National Industrial Security Program Operating Manual
DoD 8140.01 Cyber Workforce Management
DoD 8570.01-M Information Assurance Workforce Improvement Program
DoD Manual 5200.01 DoD Information Security Program
DoD Risk, Issue and Opportunity Management Guide for Defense Acquisition Programs
DoDD 5205.02 DoD Operations Security Program
DoDD 8570.01 Information Assurance Workforce Improvement Program
DoDI 5200.02 Procedures for the DoD Personnel Security Program DoDI 5200.39 Critical Program Information Identification and Protection Within Research, Development, Test, and Evaluation DoDI 5230.24 Distribution Statements on Technical Documents
International Organization for Standardization (ISO) 9001
Quality Management System Requirements
MIL-HDBK-502A A21 Product Support Analysis
MIL-STD-129 Military Marking for Shipment and Storage
MIL-STD-130 Identification Marking of U.S. Military Property
MIL-STD-13231 (w/ change 1)
Marking of Electronic Items
MIL-STD-38784A DoD Standard Practice General Style and Format Requirements for Technical Manuals
MIL-STD-881C Work Breakdown Structure for Defense Materials Items
NSA DS-56 Data Standard for the Preparation of INFOSEC Technical Manuals NSA DS-61 Data Standard for Preparation of Engineering Documentation
NSA DS-66a Data Standard: Preparation of Engineering Drawings for CALS-Compliant Digital Delivery
NSA DS-84 Data Standard for Preparation and Submission of Provisioning Technical Documentation
NSA/CSS Policy 3-9 NSA / Central Security Service Policy 3-9
PEO C3T Operations Security Plan
PL Net E Security Classification Guide
3.0 REQUIREMENTS
The contractor shall provide SKL, PANDA, accessories, and associated hardware and software engineering and sustainment services to include program management, general engineering, design and technical support, obsolescence management, and updating technical documentation, training, and testing. The contractor shall provide a management team to oversee all ongoing support for this TO. The support shall include efforts to assist PM TR in the monitoring and administration of this TO. The contractor’s Program Manager (PM) shall control all aspects of this program to ensure its successful completion within budget and according to the schedule agreed upon by both the contractor and Government. The contractor’s PM shall be the primary Point of Contact (POC) between the Government and the contractor concerning all program matters.
3.1 PROGRAM MANAGEMENT
The contractor is responsible for the overall management and successful execution of the efforts defined in this PWS. The contractor shall appoint a PM who shall have full authority and supporting staff for the program, responsible for the day-to-day management, planning, resourcing, scheduling, monitoring, and controlling of the work to be performed. Program management will apply to all phases of this effort. The PM shall be the primary Point of Contact (POC) between the Government and the contractor concerning all program matters.
The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity of operations to support all required activities. The contractor shall provide overall management and technical direction to include program planning, management control and reporting, quality management, schedule management and control, configuration management and control, risk management, data control, subcontractor coordination, reporting, and administration to ensure successful performance of the efforts delineated in this PWS.
The contractor shall provide subcontract management of suppliers and be responsible for the resolution of all supplier issues. The contractor shall review and confirm the accuracy of subcontractor reported data prior to incorporating the data into deliverables under this TO. The contractor shall be responsible for management of their supply chain to include all subcontractors and suppliers. It is the sole responsibility of the contractor to vet and qualify new subcontractors and suppliers for performance under this TO.
3.1.1 REPORTING
The baseline for managing cost, schedule and performance under this TO is set forth in the Government approved Contract Work Breakdown Structure (CWBS) and Integrated Master Schedule (IMS), ELINs E015 and E018, respectively, submitted by the contractor for management purposes under W15P7T-20-D-0030/W15P7T-21-F-0053. The contractor shall notify the Government of all significant changes to or variances from the approved baseline cost and schedule thresholds as set forth in baseline documents on a monthly basis in accordance with ELIN E001, Monthly Status Report (MSR). Any data required under ELIN E001 shall be rolled-up into the content of management and administrative reports generated under the Base IDIQ contract. Schedule impact shall be a consideration in all program decisions, and the contractor shall provide reasonable advance notice to the Government of possible adverse schedule variances.
Figure 2 PWS Deliverables
E001 Contractor's Monthly Progress and Status Report DI-MGMT-81928 E015 Integrated Master Schedule DI-MGMT-81861B E018 Contract Work Breakdown Structure DI-MGMT-81334D
3.1.2 MEETINGS AND CONFERENCES
The contractor shall attend and participate in formal and ad hoc meetings and conferences as described below throughout the TO performance period. The contractor shall be required to prepare for and participate in TO kick-off meeting, support weekly Technical Interchange Meetings (TIMs), Configuration Control Board (CCB) meetings and periodic Program Management Reviews (PMRs). The contractor shall submit Conference Minutes and presentation materials in accordance with the ELINs A001 and A002, respectively. The Government will determine the frequency, duration and location of all meetings. However, for estimating purposes the contractor shall be required to host and participate in the following meetings or conferences during the performance period: Kick-off meeting, weekly program status meetings, semiannual Program Management and/or Production Reviews, Phase-Out Transition Planning Meetings and ad hoc discussions in support of both TIMs or TGLs.
Meetings or conferences may be held at the contractor’s facilities or other locations as deemed necessary by the Government. The meetings may also be held telephonically and, at the discretion of the Government, contractor attendance at meetings or conferences may require travel to other Government designated locations or contractor facilities. Prior approval for any contractor travel under this TO shall be processed in accordance with paragraph A-6, Travel.
The contractor is required to submit Trip/Travel Reports for any TO-related travel that is outside the normal commuting distance and/or requires an overnight stay in accordance with ELIN F002.
Figure 3 PWS Deliverables
A001 Conference/Meeting Minutes DI-ADMN-81250B A002 Presentation Material DI-ADMN-81373 F002 Trip / Travel Report DI-MISC-81943
3.1.3 TASK ORDER MANAGEMENT
The contractor shall maintain the Government approved baseline Contract/TO Management Plan and Integrated Master Schedule and submit status updates and/or changes in accordance with ELIN E015 and E016, respectively. As detailed in PWS Paragraph A-7, the Government may be required to supplement the approved Contract/TO Management Plan with additional instruction and guidance referred to as Technical Guidance Letters or Task Execution Plans in order to accommodate new or changing mission demands or to streamline ongoing competing mission priorities within available mission resources. Except for TGL, all other instruction or direction to the contractor must be submitted by the Contracting Office either through a TO or contract modification.
Figure 4 PWS Deliverables
E009 Contractor’s Risk Management Plan DI-MGMT-81808 E013 DMSMS Management Plan DI-MGMT-81948
E016 Contract/TO Management Plan DI-MGMT-80004A
3.1.4 FUNDS AND MAN-HOURS EXPENDITURE REPORT
The contractor shall provide monthly Funds and Man-Hour Expenditure Report for this TO to track labor, material, travel, and other costs against baseline values in accordance with ELIN B001, Funds and Man-Hours Expenditure Report. The APG Vendor Report is a subsection of ELIN B001. The contractor shall complete the APG Vendor Report when an invoice has been submitted to the Government.
Figure 5 PWS Deliverables
B001 Funds and Man-Hours Expenditure Report (APG Vendor Report) DI-FNCL-80331A
3.1.5 SERVICE CONTRACT REPORTING IN THE SYSTEM FOR AWARD
MANAGEMENT
The legacy Enterprise Contractor Manpower Reporting Application (ECMRA) was decommissioned in June 2020 and successfully transitioned all data collection and reporting functions to the System for Award Management (SAM) (https://sam.gov) in October 2020. The Service Contract Reporting (SCR) information is comparable to ECMRA in that labor executed during TO performance period coinciding with each Government fiscal year (October 1 through September 30) is to be reported; the difference is in the timing: SCR information must be reported between October 4th and October 31st of each calendar year of TO performance.
3.1.6 RISK MANAGEMENT
The contractor shall utilize the Government approved Contractor’s Risk Management Plan as the baseline document for identifying, tracking and reporting cost, schedule, and performance risks throughout the TO performance period. The contractor shall update the approved Contractor’s Risk Management Plan as necessary in accordance with ELIN E009. The contractor shall document status of risk mitigation efforts by tracking progress achieved against planned outcomes and reporting same on a monthly basis in accordance with ELIN E010, Risk Management Status Report. The contractor is responsible for identifying risk, developing plans, tracking progress, and reporting status with the goal of retiring risk as soon as possible. To accomplish this goal the contractor shall continuously monitor domestic and foreign market conditions to identify products and services that offer cost-effective opportunities to improve the mission-effectiveness through technology insertion, refresh or other valid alternate courses of action.
The contractor shall provide risk management support in accordance with this PWS and the approved TGL(s). Risk Management Support includes but shall not be limited to the conduct of independent studies, market analysis and technical expert assessment of programmatic cost, schedule and performance matters involving subsystems designs, architectures, and computer systems; changes to baseline requirements of existing systems and components; investigation of existing and emerging technologies useful to SKL sustainment; impact of introducing commercial hardware and software into approved configurations; cost of adapting commercial items for use in tactical military systems; commercial market trends in product pricing and cycles for technology refreshment; technology and manufacturing readiness; obsolescence management; counterfeit components; market trends for commercial product pricing and business solvency.
The contractor shall utilize various methods to support technical assessments including the creation of risk models, deterministic or statistical models, application of lessons learned from similar programs, trade-off studies, Technology Readiness Assessments (TRA) and cost-benefit analysis of various courses of action to achieve mission-effectiveness.
Figure 6 PWS Deliverables
E009 Contractor’s Risk Management Plan DI-MGMT-81808 E010 Risk Management Status Report DI-MGMT-81809
3.1.7 PROGRAM PROTECTION
The contractor shall provide technical support for the Government’s PPP process and shall support the Government in performing a Critical Program Information (CPI) assessment on the system. If the analysis identifies CPI, the Government will prepare a Program Protection Plan (PPP). The Government will provide the contractor with written guidance referencing the implementation of countermeasures to protect CPI. The contractor shall provide support to the Government in the preparation of a Countermeasures Implementation Plan within one (1) month of receiving countermeasures and shall provide periodic countermeasure and implementation status to the Government. The contractor shall support the execution of Program Protection
Surveys; and, shall assist and support the Government in performing a Critical Functionality Analysis (CFA) and a Supply Chain Risk Management (SCRM) analysis of the system.
The contractor shall implement Government approved SCRM countermeasures to safeguard critical function components, and shall update all baseline technical documentation impacted by implementation of SCRM countermeasures in accordance with ELIN E014.
Figure 7 PWS Deliverables
E014 Supply Chain Risk Management Plan DI-MGMT-82256
3.2 PRODUCTION REQUIREMENTS
3.2.1 PRODUCTION SUPPORT
The contractor shall provide program management, engineering, or technical support for hardware and software requirements, during normal business operations, as required, on-site or via telephonic or electronic means for the SKL or PANDA. Other services shall include, but are not limited to, upgrades, requirement derivation, technical reports, bugs, fixes, engineering change proposals, failure analysis and corrective action of production failure trends, and monitoring and adjustment of the production TEMPEST profile used for production TEMPEST screening.
3.2.2 QUALITY ASSURANCE AND INSPECTION
The Contractor shall maintain a quality system that, as a minimum, adheres to the requirements of Aerospace Standard (AS9100 Rev D) to meet the requirements of this TO and base IDIQ contract. The quality system procedures, planning, and all other documentation and data that comprise the quality system shall be made available to the Government upon request. Existing quality documents that meet the requirements of this contract are approved for continued use under this TO and base IDIQ contract. The Government may perform any necessary inspections, verifications, and evaluations to ascertain conformance to requirements and the adequacy of the implementing procedures. The Contractor’s Quality Program shall provide for Product Quality Deficiency and Corrective Action and Disposition Reporting for nonconforming material as part of the Quality Management System for this TO. These reports shall be submitted in accordance with ELIN H008, Quality Deficiency Report.
In accordance with ISO 9001, the Contractor shall maintain quality records to demonstrate conformance to specified requirements and effective operation of the quality system. The Contractor shall make available to the Government, if requested, the acceptance test data sheets for vendor items (if applicable), and test data sheets associated with the hardware and software.
Figure 9 PWS Deliverables
H008 Quality Deficiency Report DI-QCIC-80736
3.2.3 FAILURE SUMMARY AND ANALYSIS REPORT
The contractor shall maintain documentation of its inspection work and shall make all records available to the Government upon request. The contractor shall report on failure analyses used to determine root cause of critical failures affecting the system’s performance or safety and all preventive and/or corrective actions implemented on critical failures in accordance with ELIN J001, Failure Summary and Analysis Report. As necessary, the Government will issue TGLs for any failure requiring atypical or peculiar failure analysis approaches or techniques.
Figure 10 PWS Deliverables
J001 Failure Summary and Analysis Report DI-SESS-80255B
3.2.4 DIMINISHING MANUFACTURING SOURCES AND MATERIAL SHORTAGES
AND OBSOLESCENCE
The contractor shall manage obsolescence of all components over the entire period of TO performance. This obsolescence management responsibility includes an ongoing review and identification of actual and potential obsolescence issues. The contractor shall utilize the Government approved Diminishing Manufacturing Sources and Material Shortages and Obsolescence (DMSMS) Management Plan as the baseline document for managing obsolescence during the TO performance period. The contractor shall perform obsolescence evaluations and analysis as required by the baseline DMSMS Plan, the terms of this PWS and any supplemental instructions provided by the Government using the TGL protocol. The contractor shall provide the Government with obsolescence status briefs, as part of the periodic program reviews provided for under the contract.
DMSMS support requires a multidisciplinary approach to locate replacement parts, vendor interface, and raw materials, et. al., and requires close coordination with ongoing engineering and configuration management efforts. The contractor shall submit any changes or updates to the Plan in accordance with ELIN E013, DMSMS Management Plan. Recommended changes impacting configuration items shall be processed under the configuration control procedures governing Class I and Class II Engineering Changes as set forth in PWS Paragraph 3.4 below.
Figure 11 PWS Deliverables
E013 DMSMS Management Plan DI-MGMT-81948
3.2.5 PRODUCT DEFICIENCIES AND RECALLS
The contractor shall notify the Government immediately upon the discovery of any defects or flaws associated with the manufacturing process or nonconforming materials or products that could present hazards to the user or preclude successful test, inspection and/or acceptance of the units. The contractor shall notify the Government of actual or emerging product anomalies in accordance with ELIN H006, GIDEP Alert/Safe Alert Response. The contractor shall be responsible for identifying alternatives for remediation of nonconforming products which may include the institution of a product recall. Government approval of any strategy involving a product recall shall be obtained prior to initiating a recall action. The contractor shall be responsible for all costs associated with remediation of those specified defects or flaws, to include product recalls, for every SKL and PANDA production lot affected.
Figure 12 PWS Deliverables
H006 GIDEP Alert/Response DI-QCIC-80126B
3.3 TESTING
The Government approved Acceptance Test Plan (ATP) is the baseline document against which the testing of SKL and PANDA units will be evaluated by the Government for acceptance purposes and configuration management. Any changes shall be submitted for approval in accordance with ELIN H001.
Figure 13 PWS Deliverables
H001 Acceptance Test Plan DI-QCIC-80553A
3.3.1 HARDWARE SUSTAINMENT TESTING
The contractor shall provide engineering verification, testing and reporting in support of baseline configuration and Engineering changes, the introduction of new suppliers and/or components including but not limited to Class 1 and Class 2 Engineering Changes, new components and parts obsolescence replacements, and GFM (e.g. KOV-21 card). Testing may include all requirements set forth in the approved Acceptance/Qualification Test Plans and Procedures, including but not limited to: environmental, Electromagnetic Interference (EMI), TEMPEST, First Article Qualification Testing (FAQT), Security Verification Testing (SVT) and other Qualification
Testing and the corresponding reports as set forth under ELIN G001, G002, H002, H003, H009, L001, and L002 respectively.
Figure 14 PWS Deliverables
G001 First Article Qualification Test Plan and Procedures DI-NDTI-81307A
G002 First Article Qualification Test Report DI-NDTI-80809B H002 Security Verification Testing Plan and Procedures DI-QCIC-81689 H003 Security Verification Report DI-QCIC-81690
H009 Acceptance Test Report DI-QCIC-81891B L001 TEMPEST Test Plan DI-EMCS-81683 L002 TEMPEST Test and Evaluation Report DI-EMCS-81684
3.3.2 SOFTWARE TESTING
System regression, software verification and First Article Qualification testing and reporting shall be provided in accordance with the approved baseline Acceptance Test Plan at logical periods to demonstrate successful implementation of software fixes for Government identified software failures and/or the introduction of new software resulting from engineering changes, new suppliers or obsolescence.
The contractor shall support Functional Acceptance Testing (FAT) and Government Acceptance Testing (GAT) for new software builds, obsolescence or technology refreshment by updating Software Acceptance/Qualification Test Plans and Procedures and related technical documentation as set forth in this PWS or instructed by the Government in TGLs in accordance with ELINs , G001, G002, H001, H002, H003, , and H009.
Figure 15 PWS Deliverables
G001 First Article Qualification Test Plan and Procedures DI-NDTI-81307A
G002 First Article Qualification Test Report DI-NDTI-80809B
H001 Acceptance Test Plan DI-QCIC-80553A H002 Security Verification Testing Plan and Procedures DI-QCIC-81689 H003 Security Verification Report DI-QCIC-81690
H009 Acceptance Test Report DI-QCIC-81891B
3.4 ENGINEERING
The contractor shall provide engineering support to sustain NSA Level 1 certification for the SKL for the duration of the TO performance period. General engineering tasks include, but are not limited to hardware and software obsolescence, implementation and activation of key management features, operating system support, and requirements derivation. The sustaining engineering SKL tasks shall be in support of needs as directed by the Government through the TGL protocol, as necessary.
3.4.1 CONFIGURATION MANAGEMENT
The contractor shall provide configuration management support by implementing processes and procedures IAW American National Standards Institute (ANSI) / Electronic Industry Alliance (EIA)-649 and the procedures set forth in the Government approved Configuration Audit Plan/Report and Management Plans. Configuration Management support shall continue through the TO performance period for all configuration hardware and software end items and ancillary deliverables as set forth in the base IDIQ contract. Such support shall include but not be limited to the collection, review, tracking and archiving Configuration Control Documents. The contractor shall update baseline approved plans and procedures as required in accordance with ELINs J006 and J008. The contractor shall update baseline approved engineering drawings and technical documentation as required by ELINs J005J007, and J010 or instructed by the Government’s TGL.
The Government shall Chair the Configuration Control Board (CCB) for any Class 1 ECP or the engineering change impacting approved Configuration Hardware or Software Items and associated technical documentation. The contractor shall not proceed with any engineering change to the approved baseline hardware of software configuration items without the prior concurrence and approval of the Government.
Figure 16 PWS Deliverables
J005 Product Engineering Design Data/Associated Lists DI-SESS-81000F J006 Configuration Audit Plan DI-SESS-81646C J007 Provisioning Parts List DI-SESS-81715 J008 Configuration Management Plan DI-SESS-81875
J010 Configuration Audit Summary Report and Certification DI-SESS-81022E
3.4.2 ENGINEERING CHANGE SUPPORT
The contractor shall provide technical engineering support services that includes but is not limited to conducting investigations and independent analysis, as well as hardware and software design support for logistics, product prototyping, Engineering Change Proposal (ECP) development, managing CCB activities, Technical Interchange Meetings (TIM), and any activities required for maintenance of NSA Type 1 Certification. All ECP proposals shall be formally submitted to the Government for review and approval utilizing the Task Execution Plan (TEP) protocol called out in the basic IDIQ contract and submitted in accordance with ELIN J002. The contractor shall provide any other technical reports as required by the Government and specified in the TGL. Travel may be required for performance of Engineering Change Support efforts. If required, contractor Travel must be approved in advance as specified in the PWS Paragraph A-6 as authorized by the Government.
Class 1 ECP are items that affect form, fit, function, logistic baseline, cost or any SKL system certifications such as, but not limited to, NSA Certification, IA, and anti-tamper. A Class 1 ECP shall require approval of the Government prior to implementation. Requests for Class 1 ECPs shall be processed in writing through the Contracting Officer. In instances where the contractor cannot determine the classification of the change, the change must be designated Class 1 and must be reviewed/approved by the Government prior to implementation.
Class 2 ECPs shall be reviewed by the Government and concurrence must be provided before the contractor can implement the change. The Government is the final decision authority with regard to ECP type classification and reserves the right to unilaterally elevate a contractor proposed Class 2 ECP to a Class 1 ECP should a dispute arise.
During the course of performance the contractor shall assess market conditions and technology trends in order to identify opportunities for improved performance, cost savings or substitute products for obsolete parts. The contractor shall notify the Government of such opportunities during TIMS or as updates submitted as part of ELIN E001. The Government reserves the right to direct the contractor develop a proposal to implement any change deemed to be advantageous to the Government. Whether government directed or contractor initiated Engineering Change proposals shall be processed through the Contracting Officer in accordance with the Task Execution Plan protocol set forth under PWS paragraph 3.1.3. Proposals that are acceptable to the Government may be implemented as a supplemental agreement to this TO.
Figure 17 PWS Deliverables
J002 Engineering Change Proposals DI-SESS-80639E
3.4.3 TECHNOLOGY REFRESHMENT, SUBSTITUTIONS AND MODIFICATIONS
The Contractor shall continuously assess the state of the existing hardware and software configuration baselines and shall provide written recommendations for technology refresh as necessary based on End of life, Sale and Support conditions for existing parts, components and equipment. Actions under this task shall be processed in accordance with the following:
a. Contractor requests for equipment substitution or major technology refreshment shall be submitted in writing with appropriate justifications in accordance with ELIN J002. Such requests shall be treated as a Class I ECP and shall be subject to Government approval prior to implementation. The contractor shall notify the Government in writing within 2 days from identifying any issue and need for any major action significantly impacting cost, schedule, or performance, under this PWS Paragraph. A major action is defined as any request to substitute, add or refresh equipment which will require retooling production line(s) or a product redesign necessitating the issuance of a Class I ECPs. All other major actions shall also be subject to the contractor notifying the Government in writing and subsequent Government approval to proceed.
b. Requests for substitution of parts, components and equipment that do not impact form, fit or function and that are required to remedy maintenance or system performance anomalies may be treated as Class II ECPs by the Government. Requests for such minor refresh or component substitutions shall be submitted in writing and if found acceptable will be implemented by the Government through a supplemental agreement to this TO.
c. Any substituted, altered, modified or refreshed part, component or equipment shall be of comparable value to the replaced, refreshed or substituted part, component or equipment in terms of reliability, maintainability and the overall system’s performance. Under no circumstances shall the system performance capabilities be degraded or the NSA Class I Certification be compromised as a result of the contractor’s request for product substitution, refresh or addition.
d. Contractor written requests for either major or minor refresh, substitute or additions shall be supported by appropriate Engineering Change notices. Specifically, any proposal under this paragraph shall include, as appropriate, a Notice of Variance or Revision to any impacted documentation in accordance with ELIN J003 or J004, respectively, or a Specification Change Notice as called for under ELIN J009.
Figure 18 PWS Deliverables
J002 Engineering Change Proposals DI-SESS-80639E J003 Request for Variance DI-SESS-80640E J004 Notice of Revisions DI-SESS-80642E
J009 Specification Change Notice DI-SESS-80643E
3.4.4 SUSTAINMENT LEVEL DRAWINGS, PLANS AND PROCEDURES
3.4.4.1 Performance under this TO requires the contractor to update changes to technical data and computer software documentation previously generated under the contract by the Government under previous SKL Contracts.
3.4.4.2 Performance under this TO requires the contractor to implement the plans, practices and procedures previously delivered to and accepted by the Government under Contract Number W15P7T-12-D-0019/0054. The following baseline Plans and/or Plans and Procedures apply to this TO and shall be updated as required in accordance with the attached CDRLs.
The contractor shall maintain the current baseline configuration of the SKL, PANDA and other associated items set forth in the base IDIQ contract and shall document changes to those items in accordance with the applicable CDRL. The contractor shall provide all necessary engineering drawings and computer software, including primary and second source drawings sufficient to enable the repair and sustainment capabilities at the Army designated organic repair facility for the SKL. Technical drawing updates shall include but not limited to: parts obsolescence drawing updates, drawing updates associated with supplier issues, improvement drawing updates, and drawing updates associated with production issues.
The contactor shall prepare and deliver the hardware and software documentation and other necessary information sufficient to enable organic SKL maintenance, repair and sustainment capabilities at the Army designated facility and to permit independent government engineering analysis of the SKL and PANDA devices for modifications. Sustainment support documentation at a minimum shall include: Engineering Drawings and Associated Lists; Software source code, executable, firmware, binary’s, compiler; CAD packages for custom parts.
3.4.5 ANALYSIS AND EVALUATION
The contractor shall provide assistance with the following activities: Product Lead COMSEC Security Classification Guide (SCG); the contractor shall provide Design-To-Cost Analyses for SKL Components to ensure costs remain consistent with program requirements; the contractor shall provide support and analysis to the Government in order to perform all Critical Program Information (CPI) assessments and Critical Function Analyses (CFA) to complete the Army’s Program Protection Plan (PPP); the contractor shall provide any other SKL support activities as directed by the Government to include updates to Security Evaluation Documentation for major Engineering Changes. The contractor shall provide the Government with technical white papers associated with new SKL requirements or capabilities, as directed by the Government.
3.4.6 SOFTWARE SUSTAINMENT
Throughout the performance period the contractor may be required to provide Software Sustainment support to include all necessary updates to Government Approved baseline technical data and computer software to ensure contract deliverables reflect the most current software and firmware configuration items. Updates, as required shall be provided in accordance with ELINs D001, D002, D003, D004, D005 and F001. Contractor software sustainment support shall apply to current SKL software and future versions to be released during TO performance.
Sustainment shall also include but not be limited to the following:
a. Provide software and firmware updates and builds (e.g., PIC CSCI; FPGA) for all actively supported SKL and PANDA in accordance with ELIN D005, commonly known as, “Big Test”, Computer Software Product;
b. Deploy Hardware and software subject matter experts to support software sustainment and development efforts;
c. Supply information and software necessary to facilitate depot level repair activities such as Big Test, software updates and installation;
d. Obtain all necessary government (Defense Department. US Army, National Security
Agency) and/or commercial certifications, authorizations or accreditations in accordance with the most current version of the specifications and standards set forth in paragraph 2, above for new or modified parts, subsystems, platforms, designs, equipment or installations;
e. Provide source code, executable code, and nonstandard proprietary compilers for the final approved baseline configuration fielded at the close of the contract.
Figure 19 PWS Deliverables
D001 System/Subsystem Specification DI-IPSC-81431A D002 Software Requirements Specification DI-IPSC-81433A D003 Software Design Description DI-IPSC-81435A D004 Software Version Description DI-IPSC-81442A D005 Computer Software Product DI-IPSC-81488
F001 Security Evaluation Document DI-MISC-81762A
3.5 LOGSITICS AND SUPPLY CHAIN MANAGEMENT
3.5.1 SUPPLY CHAIN MANAGEMENT
The contractor shall provide subcontract management of suppliers and be responsible for the resolution of all technical subcontracted supplier issues. The contractor shall provide logistics and reliability support analyses as required by the Government. The contractor shall implement a counterfeit surveillance plan in accordance with the Government Approved DMSMS and SCRM Plans, ELINs E013 and E014, and consistent with the contractor’s higher level Quality Program certification under AS9100 Rev D. The contractor shall notify the Government immediately of suspected counterfeit parts and/or components. The contractor shall provide counterfeit surveillance results in the monthly status report and shall issue appropriate GIDEP Alerts in accordance with ELINs H005 and H006. The contractor shall identify and utilize as practical, alternate source components to minimize costs, lead times, and obsolescence risks. The contractor shall qualify all alternative sources of supply for component and individual piece part obsolescence mitigation. All new SKL components or alternative source components shall be subject to contractor testing.
Figure 20 PWS Deliverables
E013 DMSMS Management Plan DI-MGMT-81948 E014 Supply Chain Risk Management Plan DI-MGMT-82256 H005 GIDEP Alert/Safe-Alert Report DI-QCIC-80125B H006 GIDEP Alert/Response DI-QCIC-80126B
3.5.2 DEPOT LEVEL REPAIR SUPPORT
The contractor shall identify and provide the repair processes, required special tooling, and associated training support and documentation to the Government for the current version of the SKL and PANDA, as well as all versions that are under warranty, and any future version of the SKL. Training may occur at designated Government facilities such as Tobyhanna Army Depot
(TYAD).
The contractor shall provide support data to update the current LORA, as necessary, to correlate with any changes made to the SKL baseline configuration or adjustments to the recommended repair and maintenance procedures.
Figure 21 PWS Deliverables
J011 ST Engineering Design Data and Associated Lists DI-SESS-881008F
K002 Level of Repair Analysis (LORA) Input DI-PSSS-81873A K003 LORA Report DI-PSSS-81872A
3.5.3 PROVISIONING DATA
The contractor shall update relevant Government approved baseline provisioning data, as necessary, to support ongoing Organic Depot Level Repair and Maintenance activities for all new sources of supply and Government approved substitute and replacement parts or components. Updates to the baseline approved Provisioning Parts List shall be submitted in accordance with ELIN J007. During the TO performance period the contractor may be required to update other relevant provisioning data, including but not limited to Engineering Design Drawings and corresponding Bill of Materials as called for under ELINs J005, and J011.
respectively. The contractor will be required to provide technical data product documents in accordance with ELIN J005 and Attachment XX entitled, “TDP Option Selection Worksheet” as found at Section J of this Task Order.
Figure 22 PWS Deliverables
J005 Product Engineering Design Data/Associated Lists DI-SESS-81000F J007 Provisioning Parts List DI-SESS-81715 J011 ST Engineering Design…
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