A02.12 PWS - FEM System Analyst Support dated 2026.08.28.docx

28 Aug 2026

PERFORMANCE WORK STATEMENT (PWS)

for Facilities and Equipment Maintenance System Analyst Support

1. SCOPE

This Performance Work Statement (PWS) outlines the comprehensive contractor assistance required to support the Headquarters U.S. Army Corps of Engineers (USACE) Asset Management Program for optimizing, expanding, and analyzing its Facilities and Equipment Maintenance (FEM) system. The contractor shall provide expert data management, advanced analytics, and technical support to systematically enhance FEM capabilities. This foundational effort ensures that USACE infrastructure maintains strict operational readiness, standardized maintenance tracking, accurate lifecycle management, and delivers actionable intelligence to senior leadership across all active facilities.

2. GENERAL REQUIREMENTS

The contractor shall provide the necessary technical and engineering expertise to execute the following critical duties:

•System Integration and Asset Loading: The contractor shall provide comprehensive data management in the systematic loading of assets from a USACE-provided standardized asset register into the FEM system. The contractor will be responsible for assisting the FEM National Support Center (NSC) in loading assets, preventive maintenance work orders, and their corresponding detailed job plans into USACE’s instance of FEM.

•Secure Cloud Migration: Furthermore, the contractor shall provide critical IT and engineering assistance to execute the secure cloud migration of the legacy FEM system from its current processing center to an approved cloud environment. In conjunction with this migration, the contractor will assist as directed by the USACE FEM Project Manager.

•Mobility and Continuous Improvement: To drive field-level efficiency, the contractor shall support the evaluation, integration, and deployment of IBM’s MAS 9.2 mobile maintenance management solution. This capability will empower USACE field technicians, material handlers, and managers to manage work orders and inventory directly from mobile devices.

•Advanced Data Analytics and Database Management: Leveraging specialized expertise in Computerized Maintenance Management Systems (CMMS) and Enterprise Asset Management (EAM), the contractor shall evaluate and ensure the quality of data within the FEM/Maximo system. The contractor shall utilize expert-level SQL skills to perform data retrieval and analysis from a large-scale (1,000+ table) Oracle environment, proactively evaluating and mitigating the performance impacts of these retrieval activities on the source systems.

•API Development and Business Intelligence: The contractor shall define requirements for data interfaces and develop robust Application Programming Interfaces (APIs) to facilitate data exchange between FEM and enterprise systems, specifically including Vantage. Additionally, the contractor shall design, develop, and maintain advanced reports and a suite of graphical outputs for senior leadership, utilizing modern business intelligence concepts and tools.

•Compliance and Stakeholder Collaboration: The contractor shall ensure all data retrieval, handling, and system interconnections are fully compliant with Department of War (DoW) and Federal Cybersecurity and privacy policies.

To execute these requirements, the contractor must provide personnel possessing the following qualifications:

•Technical Expertise: Proven experience as an analyst with FEM/Maximo CMMS/EAM; strong proficiency in SQL within a large-scale Oracle environment; experience with modern business intelligence, reporting, and dashboarding tools; and Oracle administration experience specifically focused on evaluating data retrieval performance impacts.

•Government & DoW Experience: Demonstrated experience operating in a government/DoW setting handling confidential and/or Controlled Unclassified Information (CUI); a working understanding of DoW and Federal Cybersecurity and privacy rules; experience with the DoW continuous monitoring process; and familiarity with the USACE organizational structure and Enterprise Data Warehouse.

The following sub-sections provide details of various general requirements for this effort.

2.1. Non-Personal Services

The contractor shall provide strictly non-personal services and contractor employees are not subject to direct supervision and control by the Government. The contractor shall advise and support the Government but shall not make final decisions or certifications on behalf of the Government nor perform any inherently governmental functions. The contractor and its employees shall not represent the government nor appear to represent the government in performance of these contract services. Contractor personnel shall clearly identify themselves as contractor employees in all interactions during contract performance.

2.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion (within 4 hours for urgent technical issues and 2 business days for routine administrative actions). The contractor shall have a single point of contact between the Government and Contractor personnel assigned to this contract. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall maintain the technical competency of their employees by providing initial and refresher training as required to meet the contract PWS requirements. The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible for and accountable for sub-contractor performance on this requirement. The contractor shall also be responsible for insuring timely payment to subcontractors. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

2.3 Place of Performance

All work will be performed at the contractor’s site. The Period of Performance (POP) for this contract shall consist of one (1) 12-month Base Period from the date of award, with one (1) 12-month Option Period, to be exercised at the unilateral discretion of the Government.

2.4 Period of Performance

The Period of Performance (POP) for this contract shall consist of one (1) 12-month Base Period from the date of award, with one (1) 12-month Option Period, to be exercised at the unilateral discretion of the Government.

The performance periods are defined as follows:

Base Period: Twelve (12) months from the Date of Award (estimated September 28, 2026, through September 28, 2027).

Option Period 1: Twelve (12) months from the expiration of the Base Period (estimated September 28, 2027, through September 28, 2028).

Level of Effort & Hours of Operation:

The contractor shall execute these duties over the performance period with an estimated Level of Effort of 940 hours per year (approximately a 50% level of effort (as compared to a full-time equivalent). Weekly hour requirements may fluctuate based on mission requirements and shall be coordinated directly with, and approved by, the designated TPOC or COR.

2.5 Other Direct Costs (ODCs)

2.5.1 Materials

All materials, minus expendable supplies, purchased by the contractor with funds from this contract and used under this contract, become and remain the property of the Government.

2.5.2 Travel

No Travel Required for this contract.

3. PERFORMANCE REQUIREMENTS (TASK AREAS)

3.1 Task 1: Project Management and Administration The contractor shall manage the overall production and execution of the FEM system optimization effort. This effort includes subject matter expert recommendations to the government to complete all required efforts for USACE’s CMMS: FEM. The contractor shall coordinate priorities dynamically with the Government Point of Contact (GPOC) to appropriately allocate the estimated 940-hour annual level of effort across the tasks below.

Deliverable: Monthly Status Report detailing hours expended, task progress, upcoming planned tasks, and identified risks.

Standard: Report submitted to the COR and FEM program manager no later than the 5th business day of the following month.

Task 2: System Integration, Asset and Asset Data Loading The contractor shall provide assistance, coordinate technical requirements, schedule and comprehensive data management for USACE’s FEM support contractor (GDIT) to systematically load assets and asset data from a USACE-provided standardized asset register into the FEM system. The contractor shall assist the FEM National Support Center (NSC) in accurately loading assets, preventive maintenance (PM) work orders, and corresponding detailed job plans into USACE’s instance of FEM.

Deliverable: Fully integrated asset registers, PM work orders, and job plans within the FEM system.

Standard: Data must be loaded, typically within 8 hours of contractor submission, accurately per USACE provided registers without creating duplicate records or corrupting existing system data.

Task 3: Secure Cloud Migration Support The contractor shall provide critical IT and engineering assistance to execute the secure cloud migration of the legacy FEM system from its current processing center to a Government-approved cloud environment. The contractor shall execute specific migration assistance duties as directed by the USACE FEM Project Manager.

Deliverable: Technical migration support, systems testing, and transition artifacts as assigned by the Project Manager.

Standard: Migration support tasks shall be completed within the timelines established by the GPOC, ensuring zero unplanned data loss during transition phases.

Task : Mobility and Continuous Improvement To drive field-level efficiency, the contractor shall support the evaluation, integration, and deployment of IBM’s MAS 9.2 mobile maintenance management solution. This support must facilitate the ability of USACE field technicians, material handlers, and managers to manage work orders and inventory directly from mobile devices.

Deliverable: Mobile solution evaluation reports, integration strategies, and deployment technical support.

Standard: The integrated MAS 9.2 solution must successfully sync work orders and inventory data between mobile devices and the core FEM system.

Task 5: Advanced Data Analytics and Database Management Leveraging specialized EAM/CMMS expertise, the contractor shall evaluate and ensure data quality within the FEM/Maximo system. The contractor shall utilize expert-level SQL to perform data retrieval and analysis from a large-scale (1,000+ table) Oracle environment, proactively identifying and mitigating any performance impacts these retrievals may have on the source systems.

Deliverable: SQL retrieval scripts, data quality assessments, and database performance optimization plans.

Standard: Data retrievals and analytical queries shall execute successfully without degrading the operational performance or response times of the source systems.

Task 6: API Development and Business Intelligence The contractor shall define requirements for data interfaces and develop robust Application Programming Interfaces (APIs) to facilitate data exchange between FEM and enterprise systems, specifically the Vantage system. Additionally, the contractor shall design, develop, and maintain advanced reports and graphical dashboards for senior leadership utilizing modern business intelligence tools.

Deliverable: Functional APIs for Vantage/enterprise system data exchange; suite of leadership reporting dashboards.

Standard: APIs must transfer data accurately and securely without systemic failure; dashboards must function seamlessly within the Army Vantage platform.

Task 7: Compliance and Stakeholder Collaboration The contractor shall ensure that all data retrieval, data handling, and system interconnections are executed in strict accordance with Department of War (DoW) and Federal Cybersecurity and privacy policies.

Deliverable: Continuous monitoring support and immediate reporting of any identified system vulnerabilities.

Standard: 100% compliance with DoW cybersecurity protocols, with zero unauthorized disclosures of Controlled Unclassified Information (CUI).

3.2 The contractor shall submit the draft documents to the Project Manager (PM), TPOC and the COR for review before submitting the final report to PM, TPOC, and COR for approval. Changes to the draft shall be incorporated within 5 business days from comment by the Government.

4. DELIVERABLES, DELIVERY SCHEDULE AND ACCEPTANCE CRITERIA

The contractor shall provide reports and other print deliverables in publication quality format and provide web publishable versions of such deliverables. The table on the page below identifies a set of deliverables that are required under this contract.

The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

In compliance with Department of Defense Issuances (DoDI) 8500.01 (2014) section 3.c.2, DoDI 8510.01 (2016) section 3.d, and USACE ER 25-1-112 (2014) section 7.1.3; all information systems (IS) and platform information technology (PIT) systems developed and/or supported under this contract shall comply with all DoD, DISA, Army, and USACE cybersecurity and architectural requirements. This includes IS/PIT compliance with DISA Security Technical Implementation Guides (STIG) and being categorized IAW CNSSI 1253 using security controls developed in accordance with (IAW) the risk management framework (NIST SP 800-53). STIG compliance includes, but is not limited to most current version of the DISA published Application Security and Development STIG and the internet access point (IAP) demilitarized zone (DMZ)

STIG.

5. PERFORMANCE REQUIREMENTS SUMMARY (PRS): Performance Standards

Recommendations are Implementable

GOVERNMENT FURNISHED PROPERTY (GFE)

This contract requires government laptop(s) to perform work. While the contract of performance is in effect, the contractor will maintain an inventory of all government laptops issued under the contract. Each inventory shall include the following information:

· Laptop(s) identified by barcode(s)

· The contract number that the laptop is required to support

· Name of the contract staff member assigned to each laptop

The inventory shall include the chain of custody for each laptop for the duration of the contract and shall be provided upon request by IWR Contracting Staff. Within 14 days of completion and acceptance of final services and/or deliverables under each contract, all GFE, including laptops, shall be returned to the government with notification to the IWR Contracts Program Team. Government laptops shall not be transferred to other contractor staff working on other contracts unless written permission is provided by the IWR Contracts Program Team or is specifically called for in the contract. The return of the GFE shall include coordination with the PM or COR.

If a CAC is required by contract personnel to perform work herein, it is incumbent on the contractor to monitor CAC reverification requirements and CAC expiration dates for all personnel. CACs are associated directly with this contract. It is the contractor’s responsibility to communicate with the PM/COR with adequate notice to complete reverification and re-issuance of each CAC to ensure personnel access as needed to perform the tasks required under this contract.

7. OTHER REQUIREMENTS

7.1 Identification of Contractor Employees

All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall ensure that all documents or reports, produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

7.1.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces and while performing duties in the presence of the public.

7.1.2 Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars.

All contractor correspondence (written, facsimile, and email display) shall include their company name.

7.2 Disclosure of Artificial Intelligence

The contractor shall fully disclose all uses (including proposed used of AI) of chat bots, large language models, neural networks, deep learning models, and/or other artificial intelligence code, applications, or services (collectively referred to as “artificial intelligence”), including integrated artificial intelligence features in commercial products, used during development, testing, and/or delivery of any proposals, services, or products developed in response to this contract.

Such disclosures shall include complete identification information of the artificial intelligence used, including name, version, and release information; a description of the specific service or product on which the artificial intelligence was used; and a description of the specific role(s) and purpose(s) served by the artificial intelligence during development, testing, and delivery of services and products, and phase(s) and component(s) thereof. Any service or product delivered to the government shall be free of any constraints, conditions, and limitations on uses unless otherwise specified in this contract.

8. Security and Safety

8.1 Provide required paperwork or submittals for CAC, Government systems, and/or facility access within 3 business days of contract award or being assigned to the project or request/notification by Government employee, whichever comes first.

8.2 Upon termination or cancellation of this contract or termination or expiration of employment, the contractor shall collect all CACs and return these to the PM/COR/TPOC within 3 business days, include postal tracking information as appropriate. In the event of an employee leaving the project for any reason, the contractor shall collect the employee’s CAC or any installation access passes on the last day of employment and return these documents to the PM/COR/TPOC within 3 business days, include postal tracking information as appropriate.

Note - CACs are Government property and must be accounted for.

8.3 Mishap Notification and Investigation

The contractor and its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving government property damage or cooperate in any resulting safety investigation. The contractor shall notify (via telephone) the KO, COR, and/or other applicable members within four (4) hours of all mishaps or incidents.

If the Government investigates the mishap, the contractor and the subcontractors shall cooperate fully and assist the government personnel until the investigation is completed.”

8.4 General security requirements and guidance

The security requirements described below apply to all contract personnel (including employees of the prime contractor (“contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

8.5 Antiterrorism (AT) Level I training

All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access, shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

8.6 Physical security and access control requirements

All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

8.7 Contract personnel requiring a common access card (CAC)

Contract personnel will be issued a common access card (CAC) only if duties involve one of the following: (1) both physical access to a DoD facility and access to DoD information systems or networks; (2) remote access to a DoD information system or network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. Before CAC issuance, contract personnel must have, at a minimum, a favorably adjudicated Tier 1 investigation or an equivalent or higher investigation in accordance with applicable Army regulations and Homeland Security Presidential Directive-12 (HSPD-12). At the discretion of the RA, an initial CAC may be issued based on a favorable review of a fingerprint check and a successfully scheduled Tier 1 investigation with the National Background Investigations Bureau. The RA provides contract personnel with additional information and forms to initiate the CAC issuance process, and/or to initiate background investigations, when required. Contract personnel shall complete these processes within established timelines to avoid delays.

8.8 Contract personnel requiring access to Government information systems All contract personnel with access to a government information system (including USACE business systems and CAC-enabled websites) shall comply with applicable DoD and Army regulations, and shall use the organization's UserID-Password Administration and Security System (U-PASS) at commencement of services to request network user accounts. Contract personnel shall complete DoD Information Assurance Awareness training prior to accessing information systems, and annually thereafter.

8.9 Training requirements for the protection of sensitive information All contract personnel with access to critical information (as identified in the RA's OPSEC Program) shall complete initial and annual refresher OPSEC Level I Awareness training, which is available at the following websites: https://www.iad.gov/ioss/, or http://www.cdse.edu/catalog/operations-security.html (websites subject to change). All contract personnel with access to Controlled Unclassified Information (CUI) shall complete initial and annual refresher CUI training in accordance with applicable Army policy

8.10 Information Assurance (IA)/Information Technology (IT) requirements All contract personnel performing IA/IT services must comply with DoD training and certification requirements specified in DoD 8570.01-M, Information Assurance Workforce Improvement Program, and maintain required background investigations specified in RA policy. Contract personnel shall provide the Government representative with documentation of certification(s) prior to performing on the contract. In accordance with applicable DoD, Army, and USACE regulations, the Contractor shall ensure that all information systems (IS) and platform information technology (PIT) systems developed and/or supported under this contract comply with cybersecurity and architectural requirements, including, but not limited to: security technical implementation guides (STIG)(e.g., the current version of the Application Security and Development STIG, and the internet access point (IAP) demilitarized zone (DMZ) STIG), and the use of security controls developed under the risk management framework documentation for the system or platform. The Contractor shall address questions regarding these provisions to the Government representative, who will coordinate between the Contractor and the USACE Chief Information Officer (CIO).

8.8 Pre-screen candidates using E-Verify Program

Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/ eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

9. Quality Control/Quality Assurance

9.1 Quality Control (QC)

The contractor shall develop a quality control plan (QCP) and implement a quality control program to satisfy the specific requirements of this contract. An optimal QCP shall identify potential problem areas and evolve over the life of the contract. The contractor shall provide the QCP to the KO and COR for approval no later than 30 calendar days after contract award. The contractor shall update the QCP as required and provide copies to the KO and COR for approval.

9.2 Quality Assurance (QA)

The Government will monitor the contractor's performance under this contract in accordance with the Government’s quality assurance surveillance plan (QASP). The QASP defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds). The Government has the right to conduct inspections and performance evaluations at any time and at any place where contract performance occurs. If any aspect of the performance is not in conformance with the requirements of this contract, the Government has the right to issue to the contractor a Contract Discrepancy Report (CDR). The contractor shall explain in writing why performance was not in conformance with the requirements of the contract, how performance will be returned to conformance, and how recurrence of the problem will be prevented in the future. The contractor shall complete and return the CDR to the Contracting Officer and COR within five workdays after receipt of the CDR. The contractor shall maintain copies of all inspection and evaluation reports. Government review of contractor deliverables will be guided by the QASP. The QASP will be based on the requirements and acceptance criteria in the PWS and aligned with the design, implementation and testing plans in coordination with the contractor.

10. CONTRACTING OFFICER REPRESENTATIVE AND/OR TECHNICAL POINT OF CONTACT (TPOC)

A COR and/or TPOC will be appointed for this contract. The COR and TPOC have no authority to direct the contractor in any way to alter the contractual obligation. The contracting officer is the only individual authorized to make changes to the contract.